An Orientation to the National Mass Care Strategy

A Whole of Community Approach to Mass Care

How did we get here?

2012 IAEM Conference

In October 2010, the American Red Cross and the Federal Emergency Management Agency signed a Memorandum of Agreement which set the framework for the American Red Cross, an ESF-6 Support Agency, to serve as co-lead for the mass care component of ESF-6.

Additionally, the MOA calls for FEMA and ARC to develop and promulgate a National Mass Care Strategy with National VOAD organizations and other mass care support agencies. To fulfill this mission, a National Mass Care Council was formed to develop a framework for mass care.

Why develop a NMCS?

2012 IAEM Conference

Co-Leaders

The Mass Care Council is advancing the Whole Community concept through promulgation of a Mass Care Strategy.

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Mass Care Partner

Private Sector

Faith Community

Children’s Community

Academia

Health & Mental Health

Functional Needs Support Populations

Household Pets

Technology

Nine

Permanent Seats

Individuals Renewed Bi-Annually

Nine

Rotating SeatsOrganizations Renewed Bi-Annually

“The Council’s purpose is not to advise or make policy recommendations . . . Rather, the Council is established . . . to articulate a strategy and provide a planning resource to the nation.”1

The national mass care strategy will help the whole community move from current state to “ideal” levels of capacity and capability.

Establish Mass Care Council

Develop tools to achieve ideal

state

Adopt Mass Care Charter

Establish Working Groups

Define Current State of Mass

Care

Determine Ideal Delivery of Mass Care Services

Mass Care Council & Strategy Implementation Process Overview

ESF-6 Mass Care & FEMA Whole CommunityEmergency Assistance Capabilities Current State1 Ideal State Current State Ideal State2

Sheltering 405,000 people ? ? ?

Feeding Operations 3,150,000 meals/day ? ? ?

Distribution of Emergency Supplies Unknown ? ? ?

Family Reunification Unknown ? ? ?

Access & Fnctl Needs Support Svcs Unknown ? ? ?

Services for Children in Disasters Unknown ? ? ?

Household Pets & Service Animals Unknown ? ? ?

Evacuation Support Unknown ? ? ?

Voluntary Agency Coordination Unknown ? ? ?

Qualitative assessment that defines standards, language, and roles

Primary Goals of the Mass Care Council

• Provide a framework to enhance coordination, pool expertise and strengthen response capacity of mass care throughout the nation.

• Establish common goals, foster collaborative planning and identifies resource needs to build national mass care capability.

• Provide educational tools and resources.

• Establish common technology, terminology and standards

The National Mass Care Strategy will help the Whole Community move from current state to “ideal” levels of capacity and capability.

Natural and

Cultural Resources

Long Term Vulnerabili

ty Reduction

Operational

Coordination

HousingMassCare

Infrastructure

SystemsPlanning

Public Informatio

n and Warning

Health and Social

Services

Economic Recovery

Preliminary Targets for Mass Care Services

• Move and deliver resources and capabilities to meet the needs of disaster survivors, including individuals with access and functional needs and others who may be considered to be at-risk.

• Establish, staff, and equip emergency shelters and other temporary housing options (including accessible housing) for the affected population.

• Move from congregate care to non-congregate care alternatives, and provide relocation assistance or interim housing solutions for families unable to return to their pre-disaster homes.

ESF-6 Mass Care & Emergency Assistance

Capabilities

Local Events

Community Events

Regional Events

State-wide Events

Multi-state Events

Catastrophic Events

Sheltering

Feeding Operations

Distribution of Emergency Supplies

Family Reunification

Access & Functional Needs Support Services

Services for Children in Disasters

Household Pets & Service Animals

Evacuation Support

Voluntary Agency Coordination

Scalable mass care services, outlined in PPD-8, are founded on whole community

engagement.

The national mass care strategy will help the whole community move from

current state to “ideal” levels of capacity and capability.• Consider and assess the “maximum of

maximums” planning factors, and the National Preparedness Goal and how the Mass Care Strategy will align.

• Clarify how future assessments of mass care and emergency assistance capabilities and capacities, at FEMA and across the whole community, will be coordinated with other national level planning factors. ESF-6 Mass Care & FEMA Whole Community

Emergency Assistance Capabilities Current State1 Ideal State Current State Ideal State

Sheltering 405,000 people 1.5 million people ? ?

Feeding Operations 3,150,000 meals/day 1.5 million people ? ?

Distribution of Emergency Supplies Unknown ? ? ?

Family Reunification Unknown ? ? ?

Access & Fnctl Needs Support Svcs Unknown ? ? ?

Services for Children in Disasters Unknown ? ? ?

Household Pets & Service Animals Unknown ? ? ?

Evacuation Support Unknown ? ? ?

Voluntary Agency Coordination Unknown ? ? ?

Primary Goals of the Mass Care Council

• Provide a framework to enhance coordination, pool expertise and strengthen response capacity of mass care throughout the nation.

• Establish common goals, foster collaborative planning and identifies resource needs to build national mass care capability.

• Provide educational tools and resources.

• Establish common technology, terminology and standards

The Mass Care Council has prioritized five major goals and is exploring actions designed to maximize whole

community engagement.

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How is the Mass Care Council & Strategy helping the whole community

move toward an ideal state?

• Build scalability into delivery of services• Improve coordination and participation• Incentivize whole community engagement• Establish standards of practice• Strengthen and unify legal & policy foundations

Goals Actionable Conceptual

Build Scalability into Service Delivery

• Gap Analysis Program & Resource Allocation Workshops•Scenario Planning

• Tiered Relationships – Resource Typing

Create Opportunity for Improve Coordination & Participation

• Create national platform community of practice with common templates, definitions• EOC coordination and partners utilizing/adapting EOC systems• Asset management coordination

•Support WebEOC /NSS /Resource Allocation Workshops, MC Summits, etc

Engage Whole Community - Incentivize Engagement

Virtual mass care portal – sharing of best practices, common training, etc. Engage CBOs, Private Sector

• Financial resources – response structure and state cost share•Virtual volunteer portal

Standardize Mass Care Practices

• Situational awareness• Standards of practice

•Common standards of practice

Strengthen & Unify Mass Care Legal and Policy Frameworks

• Modification to existing polices, doctrines, and regulations to increase national mass care capacity.

Guiding Principles

• Whole Community Approach• Integrated Response

• Holistic Approach to Survivor Support

• Create Sustainable Mass Care Capacity

• Broaden and Strengthen National Mass Care Resource Capabilities and Make them Scalable for all Levels of Disasters

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National Mass Care Strategy

Build Scalability into Service Delivery

Create the Opportunity for

Improved Coordination &

Participation

Engage the Whole Community

Standardize Mass Care Practices

Strengthen & Unify Mass Care Legal & Policy Foundations