An Introduction to Quality Supportive HousingApril Morrison – CSH New England

Alice Minervino – CT Dept. of Mental Health and Addiction Services

2017

Florida Institute

on

Homelessness

and

Supportive

Housing

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Supportive Housing in CT

Valley Park - Torrington

My Sister’s Place - Hartford

Geller Commons – New Haven

Liberty Commons - Middletown

Supportive

Housing

Quality

Initiative

(SHQI)

A collaboration

between CSH

and the

Connecticut

Department of

Mental Health

and Addiction

Services

(DMHAS)

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Supportive Housing Quality Initiative

Tools – Assessment/Acuity Index

Forms & Documents

Reviews

DMHAS Supportive Housing Training Catalog &

Learning Collaborative

Supportive Housing Community

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Assessment and Acuity Index

http://www.csh.org/CT-QI

Service PlanningConnection to service plan goals

Tenant choice

Evidence in notes

Assessment/Acuity Index

Service Planning

Caseload distribution

Level of contact

Moving On

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Forms & Documents

Sample forms for providers

Review documents

Guidance

http://www.csh.org/CT-QI

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Reviews

Peer reviewers

Prereview informational session

Prereview & Policy

Interviews

Data collection

Feedback

Recommendations http://www.csh.org/CT-QI

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Training

DMHAS

Supportive Housing

Training Catalog

Peer Learning

Collaborative

http://www.csh.org/CT-QI

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Community

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What can you take home?

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Acknowledgement: Picture – conversation by Jason Schultz.

Reproduced here under a Creative Commons Attribution-Noncommercial 2.0 Generic license. http://www.flickr.com/photos/jdawg/484678361/

#1 DISCUSSION STARTERS

1) What is your agency currently doing to support quality assurances? 2) Would a framework to guide the quality of services be helpful in your work? 3) Based on what you’ve heard today, what could your agency do going forward to begin or enhance quality services?

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What you can take home

#2 Questions For Report Outs - Getting Started

1) What are the tools, training or knowledge that you can

you identify as a necessary component to moving forward

with quality assurances at your agency?

2) What, from the question above, is the key component?

3) Who are the partners and champions that can help your

agency get started?

4) What can be your agency’s first step?

E-classes Tutorials Workshops Customized

Solutions

csh.org/training

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Please Join Us!

© All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.

Alice Minervino

Behavioral Health Program Manager

CT Department of Mental Health and Addiction Services

alice.minervino@ct.gov

April Morrison

Senior Program Manager – CSH New England

april.morrison@csh.org