EMPOWERINNOVATION

• End to end, cloud enterprise innovation solution

• World’s largest platform: 25,000 communities / 4MM users

• 20% of the Fortune 100 & 25 Federal Agencies served by IdeaScale

IdeaScale

500+ ClientsInternal

External

prototype or

just do it!

Empower Innovation

plan crowdsource ideas adopt, collaborate & pitch

review or

fast-trackcrowdsource ideas,

comments, votes, tags. Analyze everything

route top ideas to potential champions. If adopted, recruit team and collaborate on pitch

experts review big ideas. Small and urgent

ideas are green lit

track projects, celebrate wins, and learn from misses

OI strategy, architecture, champions, challenges, config, training, launch

ideaspitches

fast-track innovations

lights, camera, action!

expert reviewpitch day

1,000 40 10

President’s Save Award

• 5 years of SAVE awards

• 81 ideas implemented

• $100s of millions of savings identified

• Deficit reduced from 9.2% to 4.1%

“IdeaScale easily handled the large volume of traffic coming from the WhiteHouse.gov website.”

Lena Trudeau, National Academy of Public Administration

!• 2009, US facing record $1.4T deficit year

• President Obama crowdsourced cost saving ideas from federal employees

• Objective: reduce waste / save money

2012 winning idea cut travel costs for senior employees by 50%

EA Game Changers - if it’s in the game…..

• Ideas sourced from “Game Changers”

• Ideas included fantasy draft for Madden 2013

• Multiple ideas (inc draft) now in game, record sales results

“IdeaScale was an incredible partner to work with, they helped us develop a community under a tight time crunch and we now have Game Changers helping EA and our fans.”

Steve Kwan, UX Design, EA Sports

• EA is the #1 publisher of sports video games

• Annual franchise requires new features, but “if it’s in the game, it’s in the game” limiting

• Objective: new product features

Making All Voices Count

• Of the original 196 submissions, ten finalists were invited to Global Innovation Week in Kenya where the winner was announced.

• Winning ideas included improvements to civic services, citizen engagement, and health services delivery among others.

“We used the IdeaScale platform to reach the best of the best and in the end get winners who can

transform society through their ideas.” Daudi Were, Making All Voices Count

!• In 2013, a new global partnership called

Making All Voices Count launched with a single initiative: create a world in which open, effective and participatory governance is the norm, not the exception.

• Objective: source and sponsor creative solutions to transform the relationship between citizens and their governments.

46,319

196

68,000

Secure

•Co-located servers at ViaWest, regular SSAE 16 SOC audits

•SSL encryption of data in transit

•SAML SSO or password (encrypted) based authentication

•Continuous hot back ups

•Defense against DDOS attacks and unauthorized changes using Cloudflare and AIDE

•Security audits completed by multiple Fed agencies and corporations

Supported

•99.5% uptime guarantee

•24/7 live support

• Training and comprehensive self-help library

!!

Secure & Supported

• Largest platform in the world

• End-to-end solution

• Secure and supported

• Easy to deploy, easy to manage, easy to use

• Friendly, inclusive, unlimited contracts

Why IdeaScale?

Tour of IdeaScale

The homepage allows users to browse ideas, submit ideas, vote, comment, and more.

Tour of IdeaScale

Users can start anywhere

Offering numerous SSO options, users can also sign-on using an email address or a variety of other linked social accounts.

Tour of IdeaScale

Log In

After selecting “submit idea,” users enter a title, description, select tags, and other requested information in the custom fields designated by the administrators.

Tour of IdeaScale

Idea Submission

Administrators can set-up campaigns to launch challenges or to organize and categorize conversations.

When conversations and questions are reserved for particular groups, IdeaScale allows moderators to restrict certain campaigns to those members with an

Tour of IdeaScale

Idea Navigation

•

Visitors can tour through ideas using the tabs supplied at the top. !All idea tabs are fully customizable and can even track the idea lifecycle.

Tour of IdeaScale

Idea Navigation

Ideas threads can support the most common file types as attachments. Images render in-line and other file types are available for download.

Tour of IdeaScale

Attachments

Any idea can support unlimited threaded comments. Individual comments can also be voted up and down and sorted either by chronology or popularity. In this way, the conversation is always evolving. Administrators can also “pin” comments to the top.

Tour of IdeaScale

Comments

Trending topics appear in the tag tree in the left navigation. These tags can be pre-set or defined by the crowd. This can also be configured to function as a tag cloud.

Tour of IdeaScale

Tags & Pre-Defined Tags

Gamification encourages engagement. Badges and points are awarded to users based on their level of interaction. This functionality is automated.

Tour of IdeaScale

Leaderboard

Anyone can opt-in to follow an idea as well as share it across various social properties. Ideas can also be forwarded by email to drum up support, spread awareness, etc.

Tour of IdeaScale

Tracking an Idea

All users can opt to submit ideas anonymously.

Tour of IdeaScale

Anonymous Submission

Sometimes, limiting discussion and refinement to subject matter experts and specialized stakeholders is required, which is why commentary, development, etc. can be limited to those with specific community roles.

Tour of IdeaScale

Private Collaboration

During idea submission, the form uses predictive word search to consolidate similar ideas. Administrators can also merge like-ideas in the merge cart.

Tour of IdeaScale

Merging Ideas

Administrators can manage, set, customize, report, and share from a single interface.

Tour of IdeaScale

Administrator Controls

All configuration options are at at the discretion of the administrator and accessible in the intuitive administrator dashboard. Admins can control community visibility, notifications, community names, and more.

Tour of IdeaScale

System Settings

Administrators can customize the information that is collected from each idea or user, that information can be mandatory or optional. Administrators can also create campaign-specific custom fields.

Tour of IdeaScale

Custom Fields

Administrators can manage the HTML, logos, site behavior and text or work to create a fully customized experience.

Tour of IdeaScale

Custom Look & Feel

IdeaScale allows for real-time, verifiable translation of all user-generated content in more than 30 languages. Every idea and comment is automatically translated and can be authenticated by the author or community experts.

Tour of IdeaScale

Translation

Set rules for notifications, lifecycle updates and more, so that ideas progress fluidly based on set standards.

Tour of IdeaScale

Automated Workflow

Let the community moderators rate ideas based on a custom set of criteria so that the leading ideas can be prioritized for implementation.

Tour of IdeaScale

Idea Assessment

The reports section tracks all real-time information, including data on users, ideas, comments, campaigns and votes over time.

Tour of IdeaScale

Reports

The IdeaCloud visually organizes the words that show up the most often, weighted by frequency.

Tour of IdeaScale

IdeaCloud

All data generated on the IdeaScale site can be exported to Excel or .csv formats and other formats, including comments, users, ideas, and more.

Tour of IdeaScale

Exporting Data

Various embeddable widgets allow users to access the IdeaScale experience from any digital environment without navigating away.

Tour of IdeaScale

Widgets

Exportable, shareable reports are available 24 hours a day from the crowd, including our popular infographic format which renders IdeaScale data in graphic, modular segments.

Tour of IdeaScale

Infographics

IdeaScale offers a special configuration of features including custom landing pages, juried peer review, countdown clocks and more in order to empower challenge-based innovation.

Tour of IdeaScale

Challenges

ReviewScale allows administrators to evaluate proposals against specific criteria and weight those criteria in order to prioritize the innovation pipeline.

Tour of IdeaScale

ReviewScale