#1 Global Chat Bots Meetup with @WomanSosBot (2 апреля 2016 года)
An Introduction To Chat Bots
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Transcript of An Introduction To Chat Bots
![Page 1: An Introduction To Chat Bots](https://reader031.fdocuments.in/reader031/viewer/2022021815/587582c11a28ab78498b7b33/html5/thumbnails/1.jpg)
An Introduction To Chat Bots
![Page 2: An Introduction To Chat Bots](https://reader031.fdocuments.in/reader031/viewer/2022021815/587582c11a28ab78498b7b33/html5/thumbnails/2.jpg)
Once-in-decade paradigm shift
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Smart Messaging Platform
Evolving messaging space
Big 4 social networks:• Twitter
• Facebook• LinkedIn
Big 4 messaging apps• WeChat
• Viber• WhatsApp
• FB Messenger
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The problem with apps• App discovery is difficult in a crowded app store• User Acquisition costs are high• Average user uses <10 different apps per week
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Smart Messaging Platform
BOTS ARETHE NEW
APPS
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?
Messaging Apps are opening their APIs
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Smart Messaging Platform
WHAT IS A CHAT BOT?
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Chatbot ecosystem• Think of a bot as just another user. • Bot can be invited to a group and post messages with the help of
keywords. • Bots have many of the same qualities as their human
counterparts: • profile photos • names• can be direct messaged or mentioned• can post messages• upload files etc.
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How chat bots workChat bots can be classified into two types:
• Functions based on AI• Functions based on rules
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Artificial Intelligence Bots
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Rule-based bots• No artificial intelligence• Trained to do one thing• As smart as it is programmed to be• Communicates in a structured manner
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Examples of good bots• Where
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Examples of good bots• Hi Poncho
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Examples of good bots• Hi Poncho
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Examples of bots• Esther
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Smart Messaging Platform
Tips to build a well-behaved chat bot• Always introduce yourself • Never leave a user hangin’• Account for typos • Give easy access to ‘help’• Offer levels of customization
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Gupshup is the leading bot building platform
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Gupshup offers tools for the entire bot lifecycle
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DEMO