An introduction to Change Management Organisations …..and ...Transforming Organisations ... with...

© 2013 Nimalan Nadesalingam

TransformingOrganisations ...

with NimalanNadesalingam

An introduction to Change Management…..and its value add

Business International | European HR Director Summit 2014

Presentation Slide Deck

Author and speaker: Nimalan Nadesalingam

Disclaimer:

This material is distributed for personal use of the participants only.

Duplication requires the previous consent of the copyright holder.

This presentation features extracts from Transformative Change

- published by Management Pocketbooks.

Publication details available on Slide 14

- including special offer for European HR Director Summit 2014 delegates

Change Management and Continuous Improvement © 2013 Nimalan Nadesalingam 1



Consulting

Training

Coaching

Seminars

Key-note speaking

Nimalan Nadesalingam is an Associate Director and Senior Global Change Management

Consultant at the Corporate Centre for one of the world’s largest multi-national

organisations and also the founder of 7Cs of Change Consultancy and author of

‘Transformative Change’.

He is a respected and acclaimed professional keynote speaker and writer in Business

Transformation, specifically in the fields of Change Management and Continuous

Improvement. He has delivered key-note speeches and trainings in Europe, Asia and the

Middle East, and his writings have been published in multiple languages in a variety of

business magazines. His first book, ‘Transformative Change’, was released internationally

by a major publisher in October 2014 and established his 7Cs of Change Methodology as a

leading Change Management methodology.

Nimalan is from Great Britain, living in Germany and working across the globe as a

consultant on major programmes whilst also training, coaching and mentoring various

levels of management from numerous cultures and continents in Business Transformation

and Change Management.

CONTACT:

Nimalan Nadesalingam

7Cs of Change Consultancy

About Nimalan Nadesalingam

Telephone : +44 7883088229

E-mail : [email protected]

Web : www.7csofchange.com



with NimalanNadesalingamWhy Change?

Confucius.

Chinese Philosopher

BC 551 – BC 479

“Only the wisest and stupidest of men never Change.”

Organisations often get to the top of their industry because they successfully change their

industry. But to stay on top, they must then continue to change either their industry or

themselves in order to satisfy the developing demands of a fast-changing environment.

Kodak were once dominant in the photographic industry, HMV were a once dominant

retailer for music, Nokia were once the dominant manufacturer of mobile phones…. The

list of fallen giants can go on.

Such fallen giants are examples of how even the strongest and most successful of

organisations can fall on its knees – and often this is because the organisation is just not

able to undergo the change necessary to ensure its continuing survival.



with NimalanNadesalingamWhat forces organisations to Change?

Change in customer demands

Market changes

Change in input costs/supply availability

Enforced legislation change

Organisational Change (e.g. mergers)

Technological advancements



with NimalanNadesalingamWhat type of Changes do organisations go through?

Operational /process changes

Technological changes

Cultural changes



with NimalanNadesalingamFrom ‘A’ to ‘B’ via ‘C’

The Change Journey

As Is

State

Processes

Technology

Culture

Better

State

Processes

Technology

Culture

Model by N.Nadesalingam



with NimalanNadesalingamWhat is a ‘Change Journey’ Successful?

Like any project, the ‘change journey’ should be subject to operating parameters in regards to scope,

timeframe and budget.

A change journey can be considered successfully completed if it is:-

-delivered with the full scope of the originally defined ‘better state’

-and delivered within the set deadline

-and delivered within the defined budget

Scope

Budget Timeframe



with NimalanNadesalingamHow many Change Journeys are Successful?

According to research by

GE, 70% of all ‘changes’

FAIL!



with NimalanNadesalingamThe missing ingredient for success is…

According to research by GE, 70% of all ‘changes’ FAIL!

of all successful changes initiatives had a good technical solution.

of all unsuccessful change initiatives also had a good technical solution.

100 %

98 %



with NimalanNadesalingamChange and People Impact

Changes impact people. So people can impact Changes!

Cultural Changes

People

Technological Changes

Process Changes



with NimalanNadesalingamThe making of a successful Change Journey

Equation by N. Nadesalingam based on original QxA=E equation put forward by Jack Welch and GE

Technicalaspects of the ‘Change’

People Power harnessed in support of the ‘Change’

Effectiveness of the Change Journey

T X P = CImagine 10 resources to allocate in support of a Change:

T x P = C8 x = 16

Add an extra resource to the ‘T’

T x P = C9 x 2 = 18

Add an extra resource to the ‘P’

T x P = C

8 2 16

189 2

8 x 3 =3 24



with NimalanNadesalingamThe psychology behind ‘Change Management’

Time

the Change comes

Pro

du

ctiv

ity

Elizabeth Kübler-Ross established that there was an ‘emotional cycle of change’ for ‘grief’ which included the following 5 phases.

Denial

AngerAcceptance

Bargaining

Depression




What good Change Management does for those People Impacted by the Change

Time

Pro

du

ctiv

ity

Emotional Cycle of Change without CM Emotional Cycle of Change with CM

TimeP

rod

uct

ivit

y



with NimalanNadesalingamFrom ‘A’ to ‘B’ via ‘C’

The Change Journey

As Is

State

Processes

Technology

Culture

Better

State

Processes

Technology

Culture

Model by N.Nadesalingam

The Change Journey without CM - less efficient and sustainable -

The Change Journey with CM - more efficient and sustainable -

An introduction to Change Management Organisations …..and ...Transforming Organisations ... with...

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