An Introduction of First Alliances_for Outsourcing-BD

42
AN INTRODUCTION TO FIRST ALLIANCES

Transcript of An Introduction of First Alliances_for Outsourcing-BD

Page 1: An Introduction of First Alliances_for Outsourcing-BD

AN INTRODUCTION TO FIRST ALLIANCES

1Who We AreGet to know us

About us

Established in 1998 one of the largest leading HR service providers inVietnam

We specialize in

Executive Search amp Selection

Staffing

Payroll

3

No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization

Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers

Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists

4

Milestones A New Beginning

As from 12016 became a member of TempHoldings (Japan)

gt One of the world largest HR agencies in theworld

gt USD 5 billions in revenue

gt 38000 employees

5

6

Temporary Staffing amp BPO

Engineering

No1market share

in Japan

No2market share

in Japan

Recruiting ITO

Business Segment

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 2: An Introduction of First Alliances_for Outsourcing-BD

1Who We AreGet to know us

About us

Established in 1998 one of the largest leading HR service providers inVietnam

We specialize in

Executive Search amp Selection

Staffing

Payroll

3

No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization

Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers

Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists

4

Milestones A New Beginning

As from 12016 became a member of TempHoldings (Japan)

gt One of the world largest HR agencies in theworld

gt USD 5 billions in revenue

gt 38000 employees

5

6

Temporary Staffing amp BPO

Engineering

No1market share

in Japan

No2market share

in Japan

Recruiting ITO

Business Segment

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 3: An Introduction of First Alliances_for Outsourcing-BD

About us

Established in 1998 one of the largest leading HR service providers inVietnam

We specialize in

Executive Search amp Selection

Staffing

Payroll

3

No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization

Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers

Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists

4

Milestones A New Beginning

As from 12016 became a member of TempHoldings (Japan)

gt One of the world largest HR agencies in theworld

gt USD 5 billions in revenue

gt 38000 employees

5

6

Temporary Staffing amp BPO

Engineering

No1market share

in Japan

No2market share

in Japan

Recruiting ITO

Business Segment

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 4: An Introduction of First Alliances_for Outsourcing-BD

No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization

Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers

Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists

4

Milestones A New Beginning

As from 12016 became a member of TempHoldings (Japan)

gt One of the world largest HR agencies in theworld

gt USD 5 billions in revenue

gt 38000 employees

5

6

Temporary Staffing amp BPO

Engineering

No1market share

in Japan

No2market share

in Japan

Recruiting ITO

Business Segment

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 5: An Introduction of First Alliances_for Outsourcing-BD

Milestones A New Beginning

As from 12016 became a member of TempHoldings (Japan)

gt One of the world largest HR agencies in theworld

gt USD 5 billions in revenue

gt 38000 employees

5

6

Temporary Staffing amp BPO

Engineering

No1market share

in Japan

No2market share

in Japan

Recruiting ITO

Business Segment

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 6: An Introduction of First Alliances_for Outsourcing-BD

6

Temporary Staffing amp BPO

Engineering

No1market share

in Japan

No2market share

in Japan

Recruiting ITO

Business Segment

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 7: An Introduction of First Alliances_for Outsourcing-BD

TS Kelly Asia Pacific

bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific

bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion

7

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 8: An Introduction of First Alliances_for Outsourcing-BD

Temp Holdings offices in Asia Pacific8

42 Offices

12 Countries

No 1 Staffing Agency 5 Years in a Row in Japan

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 9: An Introduction of First Alliances_for Outsourcing-BD

Global NetworkLocal Expertise

9

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 10: An Introduction of First Alliances_for Outsourcing-BD

Our Company Structure10

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 11: An Introduction of First Alliances_for Outsourcing-BD

Organization Chart11

Healthcare HR ITT Banking amp Finance

MC

Hang Pham

Accounting

HOSCnRE

Consumer Goods

GENERAL DIRECTORCong Ong

HCMC

MANAGERLe Ha

Industrial

Trang Vo Hoa Vo Bach Dang

JapanDesk

OS

MANAGERTrinh Pham

MANAGERTu Bui

ESS

SENIOR MANAGERNakano Yuichi

BRANCH MANAGERThang Nguyen

HANOI

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 12: An Introduction of First Alliances_for Outsourcing-BD

Management Team12

Trang VoTeam Leader

Healthcare Consumer Goods

Tu BuiManager

Japan Desk Banking

Ha HoangManager

Industrial Supply Chain

Thang NguyenHanoi Branch Manager

Trinh PhamManager

Outsourcing Payroll Solutions

Yuichi NakanoSenior Manager Japanese Desk

Bich NguyenSenior Principal Consultant

Finance amp Banking Team

Hoa VoTeam Leader

IT amp Telecom HR amp Admin

Bach DangTeam Leader

Hospitality Construction amp Real Estate

Cong OngGeneral Director

Midori HondaRecruitment Advisor

Japan Desk

Van NguyenChief Accountant

Hang PhamManaging Consultant

Accounting

Tu NguyenBD Manager

HR Outsourcing Solutions

Kento IshikawaRecruitment Advisor

Japan Desk

Takayuki HamasuRecruitment Advisor

Japan Desk

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 13: An Introduction of First Alliances_for Outsourcing-BD

2What We DoOur Services

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 14: An Introduction of First Alliances_for Outsourcing-BD

Our Specializations

StaffingExecutive Search amp Selection

Payroll Solutions

14

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 15: An Introduction of First Alliances_for Outsourcing-BD

Our Specializations

Executive Search amp Selection

80+ recruitment specialists in 9 different teams of specialization

Large candidate database and network of 100000++ professionals

15

Accounting Banking amp Finance Consumer Goods

HealthcareHospitality Real Estate

amp ConstructionHR amp Admin

ITTIndustrial

amp Supply ChainJapan Desk

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 16: An Introduction of First Alliances_for Outsourcing-BD

Brief introduction of RPO mass recruitment

The most established in Vietnam with more than 15 years experience

A designated project team specializes in mass recruitment specifically recruiting

hotel amp casino staff for overseas employment

Impeccable reputation with proven track records - supplied over 7000+ crew to

international cruise liners and to Macaursquos resorts amp casinos

Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn

Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock

Hotel amp Crown Tower)

Currently the only official Vietnam recruitment agent for RPOmass recruitment all

major resort amp casino operators in Macau

16

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 17: An Introduction of First Alliances_for Outsourcing-BD

Our mass recruitment (RPO) clients17

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 18: An Introduction of First Alliances_for Outsourcing-BD

What our client say about ushelliphellip

From Albert Lee [mailtoalbertleemgmmacaucom]

Sent Tuesday July 24 2012 809 PM

To Cong Ong GFlsquo

Cc Jimmy Ong

Subject RE thank you

Hi Cong and Jimmy

Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路

Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513

Email albertleemgmmacaucom httpwwwmgmmacaucom

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 19: An Introduction of First Alliances_for Outsourcing-BD

What our client say about ushelliphellip

From King David [mailtodavidkingsheratoncom]

Sent Wednesday November 23 2011 527 PM

To Cong Ong Cheung Keith Ho Marykate

Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong

Subject RE Sheraton Macau Vietnam Recruitment - November 2011

Greetings Cong

The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality

Looking forward to potentially working together again

Thanks

David King Director of Culinary

t mdash 85381180625 m mdash 85363005912 f mdash 85328829199

SHERATON MACAO HOTEL COTAI STRIPreg

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 20: An Introduction of First Alliances_for Outsourcing-BD

Our Services

Staffing amp Payroll Solutions20

Type of Services Recruitment Employment (labor contracting)

Payroll

Payroll Management

Contracting Service

Full Outsourcing Service

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 21: An Introduction of First Alliances_for Outsourcing-BD

3Why Choose UsReasons to work with us for Outsourcing Payroll Services

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 22: An Introduction of First Alliances_for Outsourcing-BD

Our Value of HR Outsourcing team

International Expertise

+ Local Knowledge

= Value Added Professional Quality Services

to Our Clients

22

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 23: An Introduction of First Alliances_for Outsourcing-BD

Our Advantages of HR Outsourcing team

An experienced team of 15 HRCampB Specialists

Advanced payroll management software

Strong Standard Operating Procedures (SOP) amp Internal

Controls

A Commitment to Long Term Client Relationships

Has large candidate database and network

Proven track records

23

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 24: An Introduction of First Alliances_for Outsourcing-BD

Our Senior members of HR Outsourcing Team 24

CONG Ong

General Manager

Bachelor of Economics (Sydney University)

Ex- Deloitte Sydney Chartered Accountant

25+ years professional amp business experience

HA Phan

CampB Supervisor

Bachelor of Law

11+ experience in CampB and labor laws

TRINH Pham

HR Outsourcing Team Leader

Bachelor of English (distinction)

Ex- KPMG CampB team leader

7+ CampB experience

VAN Nguyen

Chief Accountant

Qualified chief accountant

5+ year experience in finance

accounting amp tax

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 25: An Introduction of First Alliances_for Outsourcing-BD

A Brief Demonstration of Our Advanced Payroll System

25

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 26: An Introduction of First Alliances_for Outsourcing-BD

A Brief Demonstration of Our Advanced Payroll System

26

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 27: An Introduction of First Alliances_for Outsourcing-BD

A Brief Demonstration of Our Advanced Payroll System

27

Sample of Salary Detailed Report

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 28: An Introduction of First Alliances_for Outsourcing-BD

A Brief Demonstration of Our Advanced Payroll System

28

Sample of Company Payroll Summary

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 29: An Introduction of First Alliances_for Outsourcing-BD

Our Strong System amp Processes and Controls

There are 6 levels of separation of duties amp controls

29

PAYMENT PROCESS6Final APPROVAL - Payment Release

51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report

4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System

PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports

2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports

1PREPARER - upload payroll data into payroll software

General Manager

(Cong Ong)

CampB team Leader

(Trinh)

CampB Inspector

(Ha)

Payroll Officer

Compliance Audit Officer (Oanh)

Financial Controller

(Dieu)

6

54

3

2

1

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 30: An Introduction of First Alliances_for Outsourcing-BD

Our Strong System amp Processes and Controls 30

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 31: An Introduction of First Alliances_for Outsourcing-BD

Our Strong System amp Processes and Controls 31

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 32: An Introduction of First Alliances_for Outsourcing-BD

Our Strong System amp Processes and Controls 32

Well planned

amp well documented workflow

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 33: An Introduction of First Alliances_for Outsourcing-BD

Our Strong System amp Processes and Controls 33

1 From Punching Card 2 From Finger Print Machine

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 34: An Introduction of First Alliances_for Outsourcing-BD

Our Backup amp Risk Management34

Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE

encryption backup onto second server

External HD backup to be stored in fire proof safe

Weekly OFFSITE encryption backup onto external HD stored offsite

ONSITE BACKUP OFFSITE BACKUP

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 35: An Introduction of First Alliances_for Outsourcing-BD

Our Commitments of HR Outsourcing team

Performance Based Remuneration to ensure delivery of outstanding services up

to frac12 month salary incentive is paid on quarterly basis to employee base on

assessment of following KPI

Accuracy amp on-time completion of payroll

Full amp proper regulatory compliance

SOP compliance (admin amp filing etc)

Good professional work attitude amp Teamwork

Prompt amp excellent client services

Business development

35

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 36: An Introduction of First Alliances_for Outsourcing-BD

Our key outsourcing clients36

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 37: An Introduction of First Alliances_for Outsourcing-BD

We build long term relationship with all our clients37

Client Duration of Services

Petronas 12nd year (since 2005)

Citibank 11st year (since 2006)

Standard Chartered Bank 9th year (since 2008)

IBM 8th year (since 2009)

Yahoo 8th year (since 2009)

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 38: An Introduction of First Alliances_for Outsourcing-BD

What our client say about ushelliphellip

From Andrew Bellamy [mailtoandrewbeyahoo-inccom]

Sent Friday July 26 2013 744 AM

To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu Ai Trinh Cong Ong

Subject RE Renew Yen Bao Ly

Hi FA Team

Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo

HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such

a short time

Once again you guys lsquoRockrsquo

Regards

Andrew

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 39: An Introduction of First Alliances_for Outsourcing-BD

What our client say about ushelliphellip

From Jessie Lim [mailtojesslimyahoo-inccom]

Sent Thursday July 25 2013 321 PM

To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park

Cc Lieu Dieu

Subject RE Renew Yen Bao Ly

Thank you Cong for helping us to manage such a delicate situation in Vietnam

This is truly appreciated by Yahoo

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 40: An Introduction of First Alliances_for Outsourcing-BD

What our client say about ushelliphellip

From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference

Dear Cong

Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 41: An Introduction of First Alliances_for Outsourcing-BD

What our client say about ushelliphellip

From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue

Dear Ngan

I truly appreciate what your team is supporting it is very professional and sometime it is over my expect

I will review the Minutes and return you necessary information by today

Best regards

Lana Bui

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995

Page 42: An Introduction of First Alliances_for Outsourcing-BD

THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079

Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995