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Transcript of An Introduction of First Alliances_for Outsourcing-BD
AN INTRODUCTION TO FIRST ALLIANCES
1Who We AreGet to know us
About us
Established in 1998 one of the largest leading HR service providers inVietnam
We specialize in
Executive Search amp Selection
Staffing
Payroll
3
No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization
Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers
Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists
4
Milestones A New Beginning
As from 12016 became a member of TempHoldings (Japan)
gt One of the world largest HR agencies in theworld
gt USD 5 billions in revenue
gt 38000 employees
5
6
Temporary Staffing amp BPO
Engineering
No1market share
in Japan
No2market share
in Japan
Recruiting ITO
Business Segment
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
1Who We AreGet to know us
About us
Established in 1998 one of the largest leading HR service providers inVietnam
We specialize in
Executive Search amp Selection
Staffing
Payroll
3
No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization
Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers
Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists
4
Milestones A New Beginning
As from 12016 became a member of TempHoldings (Japan)
gt One of the world largest HR agencies in theworld
gt USD 5 billions in revenue
gt 38000 employees
5
6
Temporary Staffing amp BPO
Engineering
No1market share
in Japan
No2market share
in Japan
Recruiting ITO
Business Segment
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
About us
Established in 1998 one of the largest leading HR service providers inVietnam
We specialize in
Executive Search amp Selection
Staffing
Payroll
3
No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization
Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers
Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists
4
Milestones A New Beginning
As from 12016 became a member of TempHoldings (Japan)
gt One of the world largest HR agencies in theworld
gt USD 5 billions in revenue
gt 38000 employees
5
6
Temporary Staffing amp BPO
Engineering
No1market share
in Japan
No2market share
in Japan
Recruiting ITO
Business Segment
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
No 1 recruitment agencyin Ho Chi Minh City with 60+ recruitment specialists in 9 different teams of specialization
Top 5 HR Outsourcing Agencyin Vietnam with a team of experienced managers
Top 2 recruitment agencyin Hanoi with 20+ recruitment specialists
4
Milestones A New Beginning
As from 12016 became a member of TempHoldings (Japan)
gt One of the world largest HR agencies in theworld
gt USD 5 billions in revenue
gt 38000 employees
5
6
Temporary Staffing amp BPO
Engineering
No1market share
in Japan
No2market share
in Japan
Recruiting ITO
Business Segment
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Milestones A New Beginning
As from 12016 became a member of TempHoldings (Japan)
gt One of the world largest HR agencies in theworld
gt USD 5 billions in revenue
gt 38000 employees
5
6
Temporary Staffing amp BPO
Engineering
No1market share
in Japan
No2market share
in Japan
Recruiting ITO
Business Segment
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
6
Temporary Staffing amp BPO
Engineering
No1market share
in Japan
No2market share
in Japan
Recruiting ITO
Business Segment
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
TS Kelly Asia Pacific
bull Temp Holdings Asia Pacific formed a jointventure with Kelly Asia Pacific named TSKelly Asia Pacific
bull The new joint venture is headquartered inSingapore and the largest workforcesolutions company in the Asia Pacificregion
7
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Temp Holdings offices in Asia Pacific8
42 Offices
12 Countries
No 1 Staffing Agency 5 Years in a Row in Japan
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Global NetworkLocal Expertise
9
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Company Structure10
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Organization Chart11
Healthcare HR ITT Banking amp Finance
MC
Hang Pham
Accounting
HOSCnRE
Consumer Goods
GENERAL DIRECTORCong Ong
HCMC
MANAGERLe Ha
Industrial
Trang Vo Hoa Vo Bach Dang
JapanDesk
OS
MANAGERTrinh Pham
MANAGERTu Bui
ESS
SENIOR MANAGERNakano Yuichi
BRANCH MANAGERThang Nguyen
HANOI
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Management Team12
Trang VoTeam Leader
Healthcare Consumer Goods
Tu BuiManager
Japan Desk Banking
Ha HoangManager
Industrial Supply Chain
Thang NguyenHanoi Branch Manager
Trinh PhamManager
Outsourcing Payroll Solutions
Yuichi NakanoSenior Manager Japanese Desk
Bich NguyenSenior Principal Consultant
Finance amp Banking Team
Hoa VoTeam Leader
IT amp Telecom HR amp Admin
Bach DangTeam Leader
Hospitality Construction amp Real Estate
Cong OngGeneral Director
Midori HondaRecruitment Advisor
Japan Desk
Van NguyenChief Accountant
Hang PhamManaging Consultant
Accounting
Tu NguyenBD Manager
HR Outsourcing Solutions
Kento IshikawaRecruitment Advisor
Japan Desk
Takayuki HamasuRecruitment Advisor
Japan Desk
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
2What We DoOur Services
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Specializations
StaffingExecutive Search amp Selection
Payroll Solutions
14
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Specializations
Executive Search amp Selection
80+ recruitment specialists in 9 different teams of specialization
Large candidate database and network of 100000++ professionals
15
Accounting Banking amp Finance Consumer Goods
HealthcareHospitality Real Estate
amp ConstructionHR amp Admin
ITTIndustrial
amp Supply ChainJapan Desk
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Brief introduction of RPO mass recruitment
The most established in Vietnam with more than 15 years experience
A designated project team specializes in mass recruitment specifically recruiting
hotel amp casino staff for overseas employment
Impeccable reputation with proven track records - supplied over 7000+ crew to
international cruise liners and to Macaursquos resorts amp casinos
Our clients include Star Cruises Costa Cruise Line MGM Grand Macau Wynn
Macau Sands Macau Galaxy Macau and City of Dreams (Grand Hyatt Hardrock
Hotel amp Crown Tower)
Currently the only official Vietnam recruitment agent for RPOmass recruitment all
major resort amp casino operators in Macau
16
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our mass recruitment (RPO) clients17
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
What our client say about ushelliphellip
From Albert Lee [mailtoalbertleemgmmacaucom]
Sent Tuesday July 24 2012 809 PM
To Cong Ong GFlsquo
Cc Jimmy Ong
Subject RE thank you
Hi Cong and Jimmy
Greeting from MGM MacauI just came back Macau today as we were caught in HK unexpectedly due to typhoon signal 10This trip has changed my point of view of Vietnam Recruitment You and your team such a professional in the business and we definitely will work together again in the near future Once again thank you very much for your warm hospitality during our stay in Vietnam Best regardsAlbert Lee Assistant Director of Food amp BeverageMGM MACAUAvenida Dr Sun Yat Sen NAPE Macau澳門外港新填海區孫逸仙大馬路
Tel (853) 8802-8888 DirTel (853) 8802-2514 - DirFax (853) 8802-2598 - Mobile Macau (853) 6252-8513
Email albertleemgmmacaucom httpwwwmgmmacaucom
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
What our client say about ushelliphellip
From King David [mailtodavidkingsheratoncom]
Sent Wednesday November 23 2011 527 PM
To Cong Ong Cheung Keith Ho Marykate
Cc Tam Vivien Wong Fifi Da Rosa Diana Chang Brian Kwan Iris Chan Rachel Ramos Filipe Sam Lewis Tong Brian Jimmy Ong
Subject RE Sheraton Macau Vietnam Recruitment - November 2011
Greetings Cong
The pleasure was all ours in happily dealing with you and your teamrsquos exemplary professionalism and personalized service executed brilliantly ndash no more so displayed With great flexibility with the additional needs and requests ndash on top of that - great hospitality
Looking forward to potentially working together again
Thanks
David King Director of Culinary
t mdash 85381180625 m mdash 85363005912 f mdash 85328829199
SHERATON MACAO HOTEL COTAI STRIPreg
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Services
Staffing amp Payroll Solutions20
Type of Services Recruitment Employment (labor contracting)
Payroll
Payroll Management
Contracting Service
Full Outsourcing Service
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
3Why Choose UsReasons to work with us for Outsourcing Payroll Services
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Value of HR Outsourcing team
International Expertise
+ Local Knowledge
= Value Added Professional Quality Services
to Our Clients
22
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Advantages of HR Outsourcing team
An experienced team of 15 HRCampB Specialists
Advanced payroll management software
Strong Standard Operating Procedures (SOP) amp Internal
Controls
A Commitment to Long Term Client Relationships
Has large candidate database and network
Proven track records
23
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Senior members of HR Outsourcing Team 24
CONG Ong
General Manager
Bachelor of Economics (Sydney University)
Ex- Deloitte Sydney Chartered Accountant
25+ years professional amp business experience
HA Phan
CampB Supervisor
Bachelor of Law
11+ experience in CampB and labor laws
TRINH Pham
HR Outsourcing Team Leader
Bachelor of English (distinction)
Ex- KPMG CampB team leader
7+ CampB experience
VAN Nguyen
Chief Accountant
Qualified chief accountant
5+ year experience in finance
accounting amp tax
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
A Brief Demonstration of Our Advanced Payroll System
25
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
A Brief Demonstration of Our Advanced Payroll System
26
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
A Brief Demonstration of Our Advanced Payroll System
27
Sample of Salary Detailed Report
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
A Brief Demonstration of Our Advanced Payroll System
28
Sample of Company Payroll Summary
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Strong System amp Processes and Controls
There are 6 levels of separation of duties amp controls
29
PAYMENT PROCESS6Final APPROVAL - Payment Release
51st approval - check reconciliation of payment amp payroll report Check Clientrsquos confirmation amp payroll variation report
4Compliance Audit ndash Audit check to ensure SOP compliance before approving upload of payroll data from payroll software onto CitiDirect Online Payment System
PAYROLL PROCESSING3 2nd Reviewer ndash double check Accuracy amp completeness of the payroll through Checklist amp Variation Reports
2 1st Reviewer- check accuracy ampcompleteness of the payroll through Checklist amp Variation Reports
1PREPARER - upload payroll data into payroll software
General Manager
(Cong Ong)
CampB team Leader
(Trinh)
CampB Inspector
(Ha)
Payroll Officer
Compliance Audit Officer (Oanh)
Financial Controller
(Dieu)
6
54
3
2
1
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Strong System amp Processes and Controls 30
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Strong System amp Processes and Controls 31
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Strong System amp Processes and Controls 32
Well planned
amp well documented workflow
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Strong System amp Processes and Controls 33
1 From Punching Card 2 From Finger Print Machine
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Backup amp Risk Management34
Data entry gt Weekly encryption backup onto offsite server Weekly ONSITE
encryption backup onto second server
External HD backup to be stored in fire proof safe
Weekly OFFSITE encryption backup onto external HD stored offsite
ONSITE BACKUP OFFSITE BACKUP
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our Commitments of HR Outsourcing team
Performance Based Remuneration to ensure delivery of outstanding services up
to frac12 month salary incentive is paid on quarterly basis to employee base on
assessment of following KPI
Accuracy amp on-time completion of payroll
Full amp proper regulatory compliance
SOP compliance (admin amp filing etc)
Good professional work attitude amp Teamwork
Prompt amp excellent client services
Business development
35
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
Our key outsourcing clients36
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
We build long term relationship with all our clients37
Client Duration of Services
Petronas 12nd year (since 2005)
Citibank 11st year (since 2006)
Standard Chartered Bank 9th year (since 2008)
IBM 8th year (since 2009)
Yahoo 8th year (since 2009)
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
What our client say about ushelliphellip
From Andrew Bellamy [mailtoandrewbeyahoo-inccom]
Sent Friday July 26 2013 744 AM
To Trang Ho Jessie Lim Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu Ai Trinh Cong Ong
Subject RE Renew Yen Bao Ly
Hi FA Team
Yahoo and I are so thankful for your excellent work and speed A huge thanks especially from Yahoo
HR Team without our closest partner this would have been exceptionally hard for us to pull this off in such
a short time
Once again you guys lsquoRockrsquo
Regards
Andrew
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
What our client say about ushelliphellip
From Jessie Lim [mailtojesslimyahoo-inccom]
Sent Thursday July 25 2013 321 PM
To Cong Ong Andrew Bellamy Ai Trinh Trang Ho Lionel Hobday Katherina Jane Howard Park
Cc Lieu Dieu
Subject RE Renew Yen Bao Ly
Thank you Cong for helping us to manage such a delicate situation in Vietnam
This is truly appreciated by Yahoo
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
What our client say about ushelliphellip
From Tsang Donna [mailtodtsang1metlifecom] Sent Friday September 19 2014 1152 AMTo Cong OngSubject Re reference
Dear Cong
Thank you so much for dropping by our office despite of your tight schedules More than happy to recommend First Alliance to other firms at all times Do feel free to let me know if I could be of any assistanceWish you have a great Friday and nice weekendCheersDonna TsangDirector Human Resources | Asia | MetLife Asia Limited39F Dorset House 979 Kingrsquos Road Island East | Hong KongO +852-2277 4013 | M +852-6398 1022 | F +852-2513 0715 | E dtsang1metlifecom|wwwmetlifecom
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
What our client say about ushelliphellip
From Bui Lana [mailtoLBuimastcom] Sent Thursday October 02 2014 836 AMTo Kim NganCc Ai Trinh Nhu TuSubject RE Pending issue
Dear Ngan
I truly appreciate what your team is supporting it is very professional and sometime it is over my expect
I will review the Minutes and return you necessary information by today
Best regards
Lana Bui
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995
THANK YOUHo Chi Minh CitySuite 1211 Saigon Trade Center 37 Ton Duc Thang Street District 1tel +848 3910 2080fax +848 3910 2079
Hanoi10th Floor Lotte Center Hanoi 54 Lieu Giai Street Ba Dinh Districttel +84 4 3538 1996fax +84 4 3538 1995