American City & County - September 2017 · September 2017 Serving government leaders since 1909...

PublicampPrivateMARRIAGE

MILLENNIALS IN TRANSITYoung peoplesrsquo attitudes regarding transportation are changing cities

BUILDING SMARTERIn order to truly thrive in modernity cities will need smarter buildings

PERIODICAL

September 2017

Serving government leaders since 1909

GPN Products at Work | 20GPN Products at Work

4 10

For P3s to succeed governments must educate themselves dispel common misconceptions and carefully tailor their projectrsquos approach | 12

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americancityandcountycom | September 2017 1

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Public Works Director Santa Barbara Calif ndash Christine Andersen

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International CityCounty Management Association ndash Marc A Ott

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COPYRIGHT 2017 Penton ALL RIGHTS RESERVED

ISSUES amp TRENDS 4 Millennials in Transit

Young peoplesrsquo shifting attitudes

regarding transportation will change

the way our cities operate

SMART CITIES 10 Building Smarter

Although the issue is often overlooked

in order to truly thrive in modernity

cities will need smarter buildings

GOVERNMENT PRODUCT NEWS 20 Products at work

September 2017 volume 132 number 9

In this issue

ISSN 0149-337X

American City amp County September 2017 Vol 132 No 9 (ISSN 0149-337X) is published monthly by Penton Media Inc 9800 Metcalf Ave Overland Park KS 66212-2216 (pentoncom)Periodicals postage paid at Kansas City MO and additional mailing ofces Canadian Post Publications Mail Agreement No 40612608 Canada return address IMEX Global Solutions PO Box 25542 London ON N6C 6B2 POSTMASTER Send address changes to American City amp County PO Box 2100 Skokie IL 60076-7800 USA

FEATURE

12 Public and Private Marriage

For P3s to succeed governments must educate

themselves dispel common misconceptions and

carefully tailor their projectrsquos approach

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4 September 2017 | americancityandcountycom

INSIGHT INTO THE LATEST SOCIAL FINANCIAL AND POLITICAL MOVEMENTS SHAPING AMERICArsquoS COMMUNITIES

Since automobiles were invented over a century ago they have shaped the way we think about and order our lives And with the advent of the interstate highway system after World

War II and the subsequent explosion of suburbs cars have become the linchpin of American modernity However this a priori

assumption that to thrive in America you have to drive is being questioned like never before

For myriad reasons Millennials ndash the 83 million people born between 1982 and 2003 ndash are rejecting cars in favor of alternative modes of transportation As these young people are the next generation of innovators and up-and-comers in the workforce itrsquos no surprise that communities of ering viable and multiple alternative transportation options are growing If our cities want to experience similar growth trends they are going to have to fundamentally rethink their transportation structures

Young peoplesrsquo shifting attitudes regarding transportation will change the way our cities operateBy Derek Prall

Millennials in Transit

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issues trends

HOW DID WE GET HERE

Tere are numerous reasons for the shifts wersquore seeing today Darnell Grisby director of policy and research at the American Public Transportation Association (APTA) says ldquo[ Millennials] defnitely want to live in communities that are walkable and have transit nearbyrdquo he says ldquo[According to APTA data] itrsquos about 10 points higher than yoursquoll fnd with baby boomers ndash 41 percent to 33 percentrdquo Te reason for this sudden uptick Grisby explains is that Millennials increasingly see themselves as multimodal ldquoTey are pragmatic consumers of mobilityrdquo he says ldquoTey consider the best trip optionhellip and consider these options for every time they decide to go somewhere whereas earlier generations had a predilection for getting in the car for every trip they tookrdquo Al McWilliams a millennial that sits on the Ann Arbor Mich Downtown Development Authority Board agrees that transportation options are important and by addressing transit responsibly and realistically a great many social ills could be assuaged ldquoTransportation is afected and afects everything from equity to housing problems to infrastructure costs to safetyrdquo he says pointing out that 13 million are killed nationally in trafc accidents ndash a fgure he fnds unacceptable ldquoIf you tried to invent the car today yoursquod be put in jailrdquo he jokes Overall for a millennial considering their transportation methods optimization is the biggest consideration McWilliams says but this doesnrsquot necessarily mean taking the fastest route ndash itrsquos about the optimization of time the optimization of money and the optimization of life in general One of the biggest considerations is for Millennials is cost Nick Helmholdt the acting director of Comprehensive Planning at the Chatham County - Savannah Metropolitan Planning Commission says Simply put cars cost a lot of money and there is a growing desire among Millennials to live frugal debt free lives ndash imposed by internal or external factors When other transportation options are available and cheaper cars are increasingly seen as a luxury item rather than a necessity Technology is also a considerable factor

ndash not only does technology allow for the optimization of time while on public transportation (checking work email reading the news socializing online etc) but telecommunications and e-commerce have diminished the need for people to actually go to physical places and city planners seem to be ignoring how disruptive these technologies will be Helmholdt says ldquoTechnology is changing the prioritization of the locations people need to berdquo he explains ldquoIf you can access [any number of] services from your phone you wonrsquot need to go to the post ofce to drop of the mail you donrsquot need to go to these places that might be inconvenient Itrsquos defnitely changing travel behaviorsrdquo Even the traditional work commute is being upended by a technologically facilitated ability to work from anywhere Fewer Millennials are driving to traditional ofces as a result Environmental considerations also play a key role in our shifting transportation patterns ldquoWe know that Millennials care about the environmentrdquo says Grisby ldquoAbout half of them in our survey (Millennials amp Mobility Understanding the Millennial Mindset) said that one of the reasons they take public transit is because itrsquos good for the environment Tat is in fact a core value that they haverdquo

WHERE ARE WE GOING

Tese changes in desires and values are generating a dialogue about whether automotive dependency should be a foregone conclusion in our nationrsquos cities but in order to ofer what Millennials are demanding our cities will need to change in both structure and ideology As with anything in local government funding is the frst ndash and often seemingly insurmountable ndash hurdle in providing the transit options Millennials are looking for Fitting subway tunnels with the infrastructure to provide WiFi on trains for example is an extremely expensive time-consuming task Grisby says ldquoWe want to be responsiverdquo he says ldquobut wersquore facing headwinds when it comes to fundingrdquo However the responsibility doesnrsquot fall squarely on the governmentrsquos shoulders Rideshare programs and even app-based companies like Uber and Lyft can work

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issues trends

into the mobility fabric of an urban environment ldquoWe fnd that ridesharing does in fact expand the catchment area of public transportation servicerdquo Grisby says ldquoPeople are using ridesharing to get to a train stop or bus rapid transit station which helps our transit systems serve more peoplerdquo Grisby adds some transit systems are actually partnering with rideshare apps to increase their reach Ultimately though it comes down to priority ldquoIf you look at the evolution of our cities there was a period where there was a disinvestmentrdquo Grisby says ldquoNow the cities are coming back and the question now is how do you update those transit systems to refect that growthrdquo It starts by convincing public leaders that diverse transportation modalities are important to the success of our cities ndash a fact on which most experts agree ldquoItrsquos getting over the mental road block that cars are the only way to get aroundrdquo Helmholdt saysTis fght played out in downtown Ann

Arbor recently McWilliams says in the form of a proposed parking structure He and others argued that the structure was unnecessary and would only exacerbate downtown trafc ldquoWersquore dealing with a limited geographical areahellip and if wersquore going to be sustainable we need to get more people into that geographic area every day We simply cannot do so one at a time each in their own carrdquo McWilliams said the now-scrapped plan for the parking structure was that it would pay for itself over 20 years but he questions if that parking would even be necessary 10 years from now ldquoIf we play the game rightrdquo he says ldquoIt wonrsquot berdquo Te good news Helmholdt says is that nothing new needs to be invented ldquoWe have all of the tools and strategies needed to solve these issues readily availablerdquo he says ldquoWe know the answers already the question is how do you implement them how doyou do them in a manner that is logical and sequential and fscally stablerdquo

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By Terrence McManus

Smart cities and smart buildings have always been discussed as somewhat separate topics One falls under the public domain while the other mostly falls under the private domain Even in the public sector buildings are rarely

seen as part of the municipalityrsquos overall smart building strategy At the end of the day though a city is mainly composed of buildings so what role does a smart building have in a smart city A better understanding of each is needed to understand the relationship and potential for interconnectivity

DEFINING A SMART CITY

Typically a smart city starts with a government-funded initiative to connect infrastructure into

a monitoring-based network of information Monitoring with the purpose of measurement sets the foundation for a smart city while control is the end goal Tere is unlimited infrastructure monitoring related to the power grid water supply street maintenance city lighting and security Te increased accessibility and sophistication mdashas well as falling costs of IoT devicesmdash is making it easier to make monitoring capabilities more widespread

One example of this is San Diegorsquos $30 million streetlight upgrade with General Electric In addition to being able to control streetlights remotely to reduce energy and detect outages the lights are equipped with cameras and microphones that can serve to improve trafc and mitigate crime While this program started to come to fruition this year a project like this takes years to coordinate Much of the funds for smart cities are mostly going to engineering

Building SmarterAlthough the issue is often overlooked in order to truly thrive in modernity cities will need smarter buildings

PROFILING PROJECTS THAT USE TECHNOLOGY AND DATA TO MORE EFFICIENTLY MANAGE SERVICES


professionals and consultants for research So while it may not seem like a city is being proactive when it comes to smart city initiatives most likely major steps are being taken behind the scenes

DEFINING A SMART BUILDING

What constitutes a smart building is essentially the same as a smart city It comes down to what gets measured and can then be streamlined fxed or improved upon Raw data points mdashfrom internal sources such as building sensors and external sources such humidity and temperaturemdash can be combined to create information and knowledge In turn knowledge can be combined to forecast or institute change whether reducing energy usage improving tenant comfort or more

However the infux of data can be information overload for a facilities team that already has an abundant to-do list creating a premium on their time Tis is what makes a solution like an IoT-based intelligent energy management platform so critical Tis technology can sit on top of a buildingrsquos building management system (BMS) and uses it as a data source in combination with external variables such as weather forecasts and energy pricing to bridge the gap between monitoring and action Trough cloud computing machine leading and advanced modeling this technology can implement closed-loop control of a system or provide actionable data Tis strategy leverages existing infrastructure and applies the required intelligence in a way that doesnrsquot disrupt existing operations or requires high upfront capital It also allows for communication with the local utility to participate in energy initiatives that extend beyond just a single building to the entire city

Waterfront Station a mixed-use building complex in the heart of Washington DC is an example of one such government facility that has embraced this strategy Two buildings within the complex 340000 sq ft and 295000 sq ft respectively were facing difculties managing tenant comfort based on heating and cooling operations Te solution was to implement an IoT-enabled platform to create a thermal model of the building based on internal and external variables By analyzing operational data the platform uncovered that two diferent components within the HVAC system had conficting set-points

and were essentially fghting with each other causing a drain on energy and uncomfortable peaks and drops in temperature for occupants From this analysis a plan of action to implement greater zone control was created and deployed Over nine months this new strategy achieved an 89 percent and a 42 percent energy drop in the respective buildings Te journey started with data collection moved to analysis and ended with action With the new platform in place the building could even move beyond fault detection and start utilizing closed-loop control of the HVAC system

THE INTERSECTION OF SMART

CITIES AND SMART BUILDINGS

Utilities need to play a major role in the business justifcation that drives smart buildings into the ecosystem of smart cities through various incentivized programs Te antecedent of grid management and networking buildings together (eg a smart city) exists today to support demand response programs mdashaimed to curtail energy usage when the utility is nearing capacity on hot summer days during peak demand hours As the common link utility programs will be an interesting proving ground for how smart city infrastructure and smart buildings can interact

Another key driver is an increasingly strategic view of energy use in commercial buildings Instead of a cost of doing business smart companies are looking to leverage their energy use as an asset that impacts productivity recruiting employee health and of course costs Tis is particularly applicable to the government sector as they often play the dual role of building owners and tenants Taken together there are both intrinsic and extrinsic drivers that help drive smarter buildings and their conglomeration into smart cities Itrsquos unclear how integrated smart buildings and the city will become It will be a long journey but a very interesting one as we all have a stake in the end result

Terrence McManus is Vice President of Business Development at BuildingIQ Hersquos a pioneer in the development of enterprise-level web-based (SaaS) applications In the late 1990s Terrence founded Northwrite a provider of a work fow maintenance security energy metering and building control solutions Te company was acquired by BuildingIQ in 2016


Public Private

MAR R


In February 2013 Long Beach Calif ofcials began preparing an RFQ for a private partner to help the city design build fnance operate and maintain a new city hall and library to replace existing seismically vulnerable facilities Given their need for a cost-efcient

timely and efcient process ofcials decided to procure the project through a public-private partnership (P3)

Fast-forward to the present Long Beach will debut its new civic center mdash which consolidates a revitalized park city hall library and parking facilities mdash by June 2019 Individual city departments occupying the buildings will help fund the project through annual payments to Plenary-Edgemoor Civic Partners (PECP) which is designing building operating and maintaining the center for 40 years After the period ends PECP must return the building to the city in a defned condition upon which ownership will revert to the city

ldquoIt really is a partnershiprdquo says Long Beach Director of Public Works Craig Beck ldquoYoursquore not just setting them of to go do something on their own Te city has been very involved with the design and the layout and the functional uses of this new buildingrdquo

P3s like Long Beachrsquos are not a new concept but theyrsquore increasingly being used as a means of procuring and delivering local and state government projects P3s ofer several advantages but they also come with several common misconceptions on the public side And while P3s can be as diverse as the governments that use them experts agree that the most successful P3-utilizing projects ideally share several traits

A MATRIMONIAL METAPHOR

Te National Council on Public-Private Partnerships (NCPPP) defnes a P3 as ldquoa contractual arrangement between a public agency (federal state or local) and a private sector entity Trough this agreement the skills and assets of each sector (public and private) are shared in delivering a service or facility for the use of the general publicrdquo In a P3 resources risks and rewards are shared as well

Multiple P3 experts compare a P3 to tying the knot ldquo[A P3] is a long-term contract itrsquos like a marriagerdquo says NCPPP Executive Director Todd Herberghs ldquoYoursquore in this together Terersquos shared risk therersquos shared reward Te private sector is a true partner versus a vendor that can be fred at any timerdquo

Contrast this with traditional contracting for a given asset Multiple contracts can be issued they can be short-term and sometimes ended at will Jill Jamieson group managing director of public institutions at Jones Lange LaSalle (JLL) likens such contracting to bachelorhood in that a government will contract with many companies while assuming all the risk

ldquo[Te public sector is] dating around with a lot of diferent contractorsrdquo says Jamieson whose company has served as a P3 advisor to governments as well

For P3s to be successful governments must educate themselves dispel common misconceptions and carefully tailor their projectrsquos approach

By Jason Axelrod

RIAGE


as a private sector partner in P3s ldquoWersquore playing the feld we have a lot of contractors each doing small pieces of something Te public sector we are assuming all of the risk So if there are cost overrunshellip scheduled delays generally the taxpayer paysrdquo

A P3 however is what District of Columbia Ofce of P3s Director Seth Miller Gabriel calls an all-inclusive long-term contract on one asset between a government and ldquoa consortium of private sector frmsrdquo that can accomplish diverse asset tasks like designing building operating maintaining and setting up the legal and fnancial frameworks for a P3 project But like any marriage there can be downsides

ldquoGetting out of [a P3] agreement is very difcultrdquo he says ldquoTese relationships are like a marriage mdash itrsquos very long term and getting divorced can be very expensive So [governments] have to be careful who they have as their partner in this long-term relationshiprdquo

Such a contract often entails that the private sector entity design build maintain operate andor fnance certain aspects of a project Te accountability that comes with those responsibilities and its ensuing risk allocation is a major diferentiator between P3s and traditional contracting ldquoIf the part of the team on the private side thatrsquos supposed to be doing the maintenance is not doing it therersquos penalties that occurrdquo Miller Gabriel says

While Jamieson points out that a P3 will never put all risk on the private partner the risk allocation that comes with a P3 is one of several advantages of the model

THE POWER OF PRIVATE PARTNERS

Te collaboration that takes place in a P3 draws on the strengths of both the public and the private partners explains John Parkinson executive

director of the Association for the Improvement of American Infrastructure (AIAI) ldquoItrsquos simply a matter of optimizing the advantages or the skills or strengths or experiences that each has so as to deliver the maximum value for the taxpayersrdquo

However the private sector brings several aptitudes that public entities might not possess Just as P3s often cover the lifecycle of an asset so too are the benefts of working with the private sector felt throughout each stage

Te benefts can be felt as early as the design phase itself Partnering with the private sector can yield more creative designs which often keep the life of an asset in mind while optimizing risk allocation Parkinson says

Part of this comes with the knowledge and experience that private companies have in building more projects than public agencies would especially as contractors for public entities says Jim Ziglar specialist leader of infrastructure advisory and procurement at Deloitte which consults with governments on P3s ldquoTey can bring a lot more innovative new latest thinking that people in the government donrsquot necessarily know because they just donrsquot do as many projectsrdquo

With that experience also comes a lack of political pressures on the private sector that public entities may feel Ziglar says

Te aforementioned risk transfers between a government and a private partner holds several advantages for governments It relieves some of the fnancial risk involved in constructing a project Miller Gabriel notes Te risk transfer also comes from the

A rendering of what will become the Long Beach

Civic Center Te center fnanced through a public-

private partnership will be completed in 2019

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private sectorrsquos assumption of tasks like operations management and maintenance over an assetrsquos lifecycle Tat assumption can ensure maintenance throughout the contract and relieves the need for governments to defer maintenance on an asset which can often come from underestimating asset-related expenses from the beginning Regardless planning a P3 contract requires governments to conduct a lifecycle analysis of a project

ldquoI think itrsquos the nature of government just to look at the capital expense and then not worry about the maintenance costsrdquo Miller Gabriel says ldquoIf those maintenance costs really are much higher then

unfortunately those are the budgets that get cut and thatrsquos why the state of infrastructure is not really what it should be right now in the United Statesrdquo

DISPELLING DELUSIONS

With that assumption of operations and maintenance can come the erroneous belief that P3s entail the selling of an asset or that the private sector can have too much control of an asset Multiple experts note that relating P3s to this kind of privatization is one of the most widespread misconceptions about the model Te reality is quite the opposite according to Parkinson

ldquoTis is not about selling an asset and getting rid of itrdquo he says ldquoTroughout the lifecycle of the asset that wersquore talking about mdash the design phase the construction the fnancing the operations and the maintenance where all of those efciencies are to be gainedhellip [they] all take into consideration the bigger picture and the asset still being owned by the government entityrdquo

ldquoItrsquos the taxpayers who are paying for it so itrsquos the taxpayershellip the users of that facility [who] are ultimately the ones who are going to be the benefciaries of it and therefore theyrsquore the ones who should still own itrdquo he continues

Tis addresses another common misperception of P3s mdash that they yield ldquofree moneyrdquo A P3 functions as a procurement project delivery and fnancing mechanism but not a funding one Jamieson notes Tat procurement and delivery mechanism generally delivers a project ldquobetter faster cheaperrdquo and more efciently over a projectrsquos lifecycle according to Ziglar So while the private sector will certainly assume some fnancial risk the government will still have monetary skin in the game

A government can fnance a P3-generated asset in multiple ways If an asset generates revenue mdash Herberghs cites toll roads stormwater infrastructure and housing as examples mdash then a portion of those revenues can be used as concession payments for the private partner For projects that donrsquot generate revenue a government will

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tylertechcomconnectedcommunities


often pay its private partner through availability payments or defned budget appropriations

Given each projectrsquos individualistic nature such funding methods could vary considerably across P3s But ldquoin general if yoursquove got a project that you donrsquot know how yoursquore going to pay for it over its life a P3 canrsquot solve that problemrdquo Ziglar says

Tis in turn highlights another major public sector misconception of P3s which is that they are a cure-all for any kind of public project P3s are not a ldquoone-size -fts- all model they wonrsquot work for every project Parkinson calls P3s simply ldquoanother tool in the toolboxrdquo

While P3s can work well for some projects experts agree that most successful P3 project share certain characteristics and that the private sector looks for such characteristics in consideration of becoming a private sector partner for a P3

PRIMING FOR P3 PERFECTION

Te frst thing local governments should know when exploring a P3 is that it entails a diferent way of doing things Herberghs says ldquoInitially it could be a little jarringrdquo

A major characteristic of a successful P3 project is that it addresses a ldquospecifc and critical needrdquo as Parkinson explains ldquoTese are not wish list projectsrdquo he says ldquoIf therersquos a criticality to the project to the need mdash thatrsquos the frst check in the boxrdquo

While traditional contracts can be procured with a specifc design in mind a P3 is best procured with a less prescriptive design says Jennifer Hara manager of P3s for the Institute for Public-Private Partnerships a P3 advisor for both sectors

ldquoYou know what it is that you want to be delivered in terms of the service and perhaps by whenrdquo she says ldquoBut you leave that fexibility in the procurement process for the private sector to be innovative and to come up with a better way to build that project and then deliver that servicerdquo

However certain aspects of the project should be clearly defned like clearly allocated risks Jamieson notes Te idea must be clearly defned (ie building a road) versus voicing general concepts like ldquorecreationrdquo An identifed and dedicated revenue stream should be present as well whether from concession payments or availability payments Measurable outputs like achievements should also be defned

Geof Stricker managing director of frequent private partner Edgemoor Infrastructure amp Real Estate recommends that governments issue an RFQ before an RFP to properly review a potential private partnerrsquos qualifcations and experience before more complications get introduced in proposals Doing so he says often yields a better project than a one-stage RFP would

ldquoWersquove seen examples of projects where perhaps unqualifed frms have made a shortlist in one and run into problemsrdquo Stricker says

Experts agree that the best P3s come from public entities that are prepared for such projects Just as P3 projects must be procured a certain way so too must the public sector team behind it be organized versed in P3s properly

Te frst step for a local government interested in a P3 is ensuring that the governmentrsquos state allows P3s for the type of project in question and what restraints (if any) exist Herberghs explains A government

Plenary-Edgemoor Civic Partners is helping Long

Beach design build fnance operate and maintain

its upcoming Long Beach Civic Center


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should then fnd any state-level guidance on P3s ldquoVery few states have that so sometimes it can be daunting for a local government professionalrdquo

As such getting educated on P3s becomes paramount Parkinson recommends contacting public ofcials who have handled P3s before contacting P3 associations and attending industry conferences

A key corollary to education and an important step is involving experienced third-party advisors and consultants throughout the planning and ultimate execution of a P3 Te reason is two-fold it helps a government feel empowered and avoid pitfalls But having advisors on hand is also more attractive to the private sector

ldquoEspecially if you havenrsquot done P3s before people are going to look around and theyrsquore going to say lsquowhorsquos advising this organizationrsquo And if itrsquos a group of advisors who have never done a P3 theyrsquore going to be a little more reluctant to get heavily engaged than if itrsquos a group of advisors who haverdquo Ziglar explains ldquoItrsquos the lawyers itrsquos the fnancial advisors itrsquos the technical advisors all three of themrdquo

Having those advisers work with an interdisciplinary internal team that handles the P3 is also critical Hara and Ziglar note Because P3s simultaneously involve so many work strengths like engineering law procurement and fnance having all of

those ofcials work in unison makes the process much more efcient and easier to navigate

Most experts agree that a key part of each P3 project is a ldquopolitical championrdquo mdash someone with signifcant government power (like a mayor city manager county chair etc) who is willing to do what it takes to see a P3 project through Sometimes that may entail a change in legislation or regulations but ldquoif you donrsquot have political support for a project then therersquos really no point in doing itrdquo Miller Gabriel notes

ldquoIrsquove been doing this for 30-something years and every project that has been successful had the right political champion behind it who was not only the champion but was empowered to go forwardrdquo Jamieson says

For Long Beach and its new civic center those champions were the the city manager and the mayors in ofce throughout the project Because of the championsrsquo combined eforts with other city ofcials and outside advisors Public Works Director Beck knows his city will be getting a great civic center in two years as well as in about 40 years once ownership reverts to the city

ldquoI now have a 40-year partnerrdquo he says ldquoItrsquos not just design it build it and walk away Tey are coming up with a design and they are constructing a building that they need to make sure is efcient and Irsquoll say proftable for them but that operates in a proftable environment for 40 yearsrdquo


products at workGPN

New Hampshire fre crew relies on ladder apparatus with a long reach

Te Keene NH Fire Department recently ordered a Pierce Ascendant 107-foot steel heavy-duty aerial ladder to add to its feet from Pierce Manufacturing an Oshkosh company Delivery of the unit is scheduled for this coming October

A committee of three from the department was assigned to develop the specifcations and make recommendations to the fre chief ldquoOur goal during this process was to stay with a quintuple combination pumper confguration keep the same overall sized vehicle not compromise performance add improved safety features and get a longer ladder if possible and thatrsquos a tall orderrdquo says Fire Chief Mark Howard a 23-year veteran of the Keene Fire Department

ldquoAs we started our research Pierce came out with the Ascendant It was a high-profle rig in the single rear axle categoryrdquo Howard says ldquoBased on its longer reach ndash and because we could still have a waterway and maintain a high tip load capacity ndash we were impressed and eventually bought the truckrdquo

Te unitrsquos 107-foot aerial ladder features a weight optimized design structure that places weight and mass only where required Te aerial delivers a full 107-foot vertical reach and a 100-foot horizontal reach with

a below grade operation of -10 degrees Te ladderrsquos reach is 32 feet greater than a typical single rear axle aerial Since its launch the manufacturerrsquos research and development team has successfully completed three phases of a fatigue test on the Ascendant that demonstrate the equivalent of 20 years of service life

ldquoOur cityrsquos current ordinance requires that buildings canrsquot exceed six stories in height but our bigger issue is reach as many of our two- and three-story buildings have access issuesrdquo Howard adds ldquoTe Ascendant ladderrsquos extra 32 feet of reach is going to make a huge diferencerdquo

A Pierce dealer Minuteman Fire and Rescue Apparatus of Walpole Mass provides local service and support for the Keene Fire Department

Te Pierce Ascendant is available on a range of Pierce custom chassis including the Arrow XT Velocity Impel and Enforcer Additional body confgurations introduced since the launch of the Ascendant include the PUC pump Texas Chute Out body (side stack hosebed) and a no-pumpno-tank designPierce Manufacturing wwwpiercemfgcom

In the photo The Pierce Ascendant 107-foot steel

heavy-duty aerial ladder The fre apparatus ofers

a 107-foot reach which is the longest in the single

rear axle category according to the company

By Michael Keating


GPN products at work

Cloud-based solution helps San Jose transform citizen interactions

Until recently San Jose Calif had no true 311 system to route citizen service requests for things like removing abandoned vehicles fxing potholes and cleaning up grafti Te explosion in the number and kinds of channels that people use to communicate with city ofcials including mobile

phones email websites apps and social media has complicated the task of creating a 311 setup

ldquoWe wanted more in our customer relationship management (CRM) solution than just an app and portal that sprayed service request emails all over the placerdquo says Rob Lloyd San Josersquos CIO ldquoTatrsquos not a modern solutionrdquo

Te city needed an omni-channel ofering to reduce phone trafc while also providing a master

record of all citizen interactions Automatic routing of incidents mobile social and email marketing campaigns and GIS were other goals for the cityrsquos CRM setup

In late 2016 San Jose hired systems integrator AST Corporation to implement Oracle Service Cloud which would provide the city with a consolidated service request and communications management solution Te goal was to ofer the system via a user-friendly mobile app and within a platform that was integrated with management systems across city departments

ldquoImplementing the platform transforms the city from being reactive to providing a more knowledge-centered service environmentrdquo says Desiree Jaferies San Josersquos program manager for the cityrsquos call center ldquoIt will enable us to make decisions based on real-time data and analysisrdquo

In June 2017 the city launched My San Jose a mobile self-help platform built on the Oracle Service Cloud Citizens can use My San Jose to initiate service requests which are then communicated directly to city work crews Real-time status tracking enables citizens to follow the progress of their service requests

Residents can download My San Jose on their mobile devices or access it through an online portal Tey can report their service requests anonymously if they prefer by withholding their personal information Te app also includes My Home Services a feature that allows residents to input their address to receive personalized neighborhood service information like street sweeping waste collection and water service providersOracle wwworaclecom

In the photo the My San Jose mobile 311 app

an Oracle cloud-based 311 solution that enables

residents to report non-emergency service

requests via a modern mobile application


Fighting Zika by trapping and killing mosquitos

In the summer of 2016 the Zika virus gained worldwide attention as thousands of cases emerged in South America Once contracted patients experience fu-like symptoms including fever rash headache and muscle pain One of the most critical concerns however is for women who are pregnant Zika has been proven to cause serious birth defects including microcephaly which inhibits the development of the infantrsquos brain resulting in a smaller-than-normal head intellectual disabilities and poor motor function

By October 2016 Zika had spread to Miami Fla Of the 178 local cases reported 124 were pregnant women Te city established three ldquoZika Zonesrdquo or active transmission areas which included the Little Haiti Little River and Liberty City neighborhoods To combat the spread of Zika local authorities accelerated the rate of insecticide spraying daily

While these insecticides are efective in reducing the mosquito population they also kill benefcial pollinating

insects such as honeybees thereby negatively impacting the local ecosystem Furthermore residents of the Zika Zones expressed concern about the amounts of chemicals being used near their homes and families

Miami city ofcials decided to turn to indooroutdoor insect traps manufactured by DynaTrap that trap and kill mosquitoes Miami Mayor Tomaacutes Regalado and City Commissioner Keon Hardemon distributed 100 of DynaTraprsquos DT2000XLP one-acre mosquito traps to local residents in Zika Zones

Te device emits ultraviolet light and carbon dioxide to mimic the human body and lure in mosquitoes then uses a quiet fan to vacuum the insects into a retaining cage where they dehydrate and die It starts working immediately to trap mosquitoes and other predatory insects and reaches maximum efectiveness in disrupting the mosquito lifecycle after 6-8 weeks Each mosquito caught prevents hundreds of eggs from being laid within the one-acre coverage area

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industry-leading Warranties - ClearSpan structures are built to last With triple-galvanized steel frames and durable covers they can withstand corrosive environments and will compliment your business for decades to come

Cost-eFFeCtive building solutions - Drastically reduce construction costs monthly utilities and maintenance requirements with a structure that is superior in quality

FinanCing available - Speak to your Truss Arch Specialist today

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PURCHASING

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Call 1-800-527-5551 wwwincinoletcom

RESEARCH PRODUCTS bull 2639 Andjon bull Dallas TX 75220

INCINOLET incinerates wasteto clean ash only electricity needed ndash 120 or 240 volts



Te units do not emit any harmful chemicals nor does it afect benefcial insects such as honeybees

Te city worked closely with DynaTrap set up the devices in local parks community centers and private homes Each trap was strategically placed about 20-40 feet away from primary gathering areas and set to run 247 Local residents and city ofcials quickly noticed a dramatic diference in the local mosquito population Ken Simmons Park Manager at Athalie Range Park stated ldquoIt defnitely made a diference in the amount of mosquitoes in the parkrdquo

Miami City Commissioner Keon Hardemon added ldquoTe use of the DynaTrap helped to reduce the mosquito population infected with the Zika Virus Te partnership with DynaTrap was a testament of the impact that can be made when both the private and public sector come together for the good of the communityrdquoDyna Trap wwwdynatrapcom

In the photos Page 20 shows DynaTraprsquos John Rocha setting

up a device at a Florida Residentrsquos home Above Miami

Mayor Tomaacutes Pedro Regalado with City Commissioner

Keon Hardemon and Florida House Representative Roy

Hardemon thanking DynaTrap for their work Below

Rocha with Miami City Commissioner Hardemon and

Representative Hardemon demonstrating DynaTrap

MEET YOUR

MATCH

ICMArsquos Job Center is the single best career resource for job seekers and employers alike

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copy 2017 Visa All Rights Reserved

Digital Edition Copyright Notice

The content contained in this digital edition (ldquoDigital Materialrdquo) as well as its selection and arrangement is owned by Penton and its affiliated companies licensors and suppliers and is protected by their respective copyright trademark and other proprietary rights

Upon payment of the subscription price if applicable you are hereby authorized to view download copy and print Digital Material solely for your own personal non-commercial use provided that by doing any of the foregoing you acknowledge that (i) you do not and will not acquire any ownership rights of any kind in the Digital Material or any portion thereof (ii) you must preserve all copyright and other proprietary notices included in any downloaded Digital Material and (iii) you must comply in all respects with the use restrictions set forth below and in the Penton Privacy Policy and the Penton Terms of Use (the ldquoUse Restrictionsrdquo) each of which is hereby incorporated by reference Any use not in accordance with and any failure to comply fully with the Use Restrictions is expressly prohibited by law and may result in severe civil and criminal penalties Violators will be prosecuted to the maximum possible extent

You may not modify publish license transmit (including by way of email facsimile or other electronic means) transfer sell reproduce (including by copying or posting on any network computer) create derivative works from display store or in any way exploit broadcast disseminate or distribute in any format or media of any kind any of the Digital Material in whole or in part without the express prior written consent of Penton To request content for commercial use or Pentonrsquos approval of any other restricted activity described above please contact the Reprints Department at (877) 652-5295 Without in any way limiting the foregoing you may not use spiders robots data mining techniques or other automated techniques to catalog download or otherwise reproduce store or distribute any Digital Material

NEITHER PENTON NOR ANY THIRD PARTY CONTENT PROVIDER OR THEIR AGENTS SHALL BE LIABLE FOR ANY ACT DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR ACCESS TO ANY DIGITAL MATERIAL ANDOR ANY INFORMATION CONTAINED THEREIN



ALLOY







FLEETFORDCOM








































In this issue

ISSN 0149-337X


FEATURE





























issues trends

HOW DID WE GET HERE



WHERE ARE WE GOING









issues trends







mortonbuildingscom






















By Terrence McManus






















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG









In the photos 0 shows DynaTraprsquos John Rocha setting







MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more






ALLOY







FLEETFORDCOM








































In this issue

ISSN 0149-337X


FEATURE





























issues trends

HOW DID WE GET HERE



WHERE ARE WE GOING









issues trends







mortonbuildingscom






















By Terrence McManus






















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more










































In this issue

ISSN 0149-337X


FEATURE





























issues trends

HOW DID WE GET HERE



WHERE ARE WE GOING









issues trends







mortonbuildingscom






















By Terrence McManus






















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more




























issues trends

HOW DID WE GET HERE



WHERE ARE WE GOING









issues trends







mortonbuildingscom






















By Terrence McManus






















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more











issues trends







mortonbuildingscom






















By Terrence McManus






















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more

















By Terrence McManus






















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more

















Public Private

MAR R













By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more
















By Jason Axelrod

RIAGE
























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more



























18009654232 Opt 2


STRONG

TOUGH

POWERFUL
















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more



















bull 400 500 600 700 and 800








for BAS connection

wwwpvicom


reg




reg


regregregregregreg






7 years prorated)


reg










CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more




CONNECTED

COMMUNITIES

ARE PRODUCTIVE

COMMUNITIES










































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more






































Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG









In the photos shows DynaTraprsquos John Rocha setting







MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more




















Rely on the Buy












products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more





products at workGPN














By Michael Keating

































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more




































CLEARSPAN STRUCTURE

SATISFIES

PURCHASING







NSFUSCG
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more
















MEET YOUR

MATCH




FOR JOB SEEKERS





salary and job type

FOR EMPLOYERS








69639



Even paperwork












bull Grocery items


bull Much more




69639



Even paperwork












bull Grocery items


bull Much more










bull Grocery items


bull Much more




American City & County - September 2017 · September 2017 Serving government leaders since 1909...

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Transcript of American City & County - September 2017 · September 2017 Serving government leaders since 1909...