#amecsummit amecglobalsummit.org Amecorg€¦ · WHY MEASUREMENT MATTERS TO CAMPARI GROUP Create...

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Transcript of #amecsummit amecglobalsummit.org Amecorg€¦ · WHY MEASUREMENT MATTERS TO CAMPARI GROUP Create...

Page 1: #amecsummit amecglobalsummit.org Amecorg€¦ · WHY MEASUREMENT MATTERS TO CAMPARI GROUP Create brand PR & Digital PR evaluation culture ... Social Media Media’s social media channels

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RED DIARIES 2018

THE PERFECT MIX

Applying the Integrated Evaluation Framework for Campari Group

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CHIARA LATELLA

GLOBAL BRAND PR

MANAGER ITALIAN ICONS & GIN

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ALLISON SPRAY

DIRECTOR OF DATA AND

INSIGHTS

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WHERE OUR STORY BEGINS

Like the classic Negroni, this perfect mix has three components…

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THREE COMPONENTS

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Setting an

evaluation

culture

Clear

benchmarks

Actionable

insights

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RED DIARIES 2018

SETTING AN EVALUATION CULTURE

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WHY MEASUREMENT MATTERS TO CAMPARI GROUP

Create brand PR & Digital PR evaluation culture

Set a common language and methodology defining global standard KPI’s

Be able understand and compare across brands and markets (as well local vs. global) what worked, and what did not

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CAMPARI GROUP’S PR EVALUATION JOURNEY

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2013

Qualitative analysis

(Campari Calendar)

2015

AVEs are dismissed for

global projects

2017

Development of consistent

global methodology

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HOW WE’VE BUILT THIS TOGETHER

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Team leaders

Task Force Team

Torture Test Team

Partners

Kantar Media &

H+K

Global Brand PR Manager

Italian Icons & Gin

Consumer Insight

Manager, Italian Icons

Task Force

Global Brand PR Manager,

Sprits

Corporate Communication

Director

Consumer Insight

Manager, Spirits

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CLEAR BENCHMARKS

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ALIGNING TO THE GLOBAL STANDARD

Adopting this framework provides a consistent and credible approach which can be tailored to very specific user cases and objectives across Campari Group’s different campaigns.

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DEFINING OUR MEDIA TYPES

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Traditional Media

Print Media

Online Media

Web-TV

Broadcast

Social Media

Media’s social media

channels

PR-recruited Influencers

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SETTING CLEAR DEFINITIONS

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Awareness

Engagement, Consideration

Knowledge, Preference

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DEVELOPING THE NEW APPROACH

How can we support more consistent measurement, while providing the required flexibility?

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A TIERED APPLICATION OF THE FRAMEWORK

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CAPTURING THE AWARENESS OUTPUTS

OF ACTIVITY

BASIC STANDARD COMPREHENSIVE

CAPTURING THE AWARENESS OUTPUTS

OF ACTIVITY

CAPTURING THE AWARENESS OUTPUTS

OF ACTIVITY

QUALITATIVE VIEW OF THE RESPONSE

ACROSS ENGAGEMENT,

CONSIDERATION

A HOLISTIC VIEW – FROM OUTPUTS

THROUGH TO IMPACT ON KNOWLEDGE

AND PREFERENCE

QUALITATIVE VIEW OF THE RESPONSE

ACROSS ENGAGEMENT,

CONSIDERATION

Basic activations Mid-level activations Global activations

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DEVELOPING A CUSTOM IMPACT SCORE

What does an ideal piece of coverage or social content look like?

Key message delivery

Brand prominence

Images / visuals

Engagement rate

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ACTIONABLE INSIGHTS

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EASY TO SHARE AND ENGAGING REPORTING TEMPLATES

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PUTTING IT INTO ACTION

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IMPLEMENTATION

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Local toolkits

Recorded conference call

Workshops with markets

Workshops with markets

Local toolkits

Recorded webinars + video assets

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THE REPORTING PROCESS

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COVERAGE COLLECTION

DATA PROCESSING

REPORT PRODUCTION

INSIGHT PRODUCTION

REPORT FINALISED

INTERIM REPORT

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VIDEO TO GO HERE WITH CAMPAIGN RESULTS + HIGHLIGHTS

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REMEMBER: THREE COMPONENTS

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Setting an

evaluation

culture

Clear

benchmarks

Actionable

insights

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THANK YOU

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Q&A