Amadeus Hotels Exchange 2014: Shaping the future of hotel distribution together

Amadeus Hotels Exchange 2014

Visual Overview

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Sharing our vision

Jeff Edwards Head of Global Hotel BusinessAmadeus

Amadeus is more committed than ever to the hotel industry.

In this session Jeff Edwards took us through our vision to drive value for the industry and shape the future of hotels.

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Is our current model sustainable?Cindy Estis GreenCo-founder and CEO Kalibri Labs

As all players in hotel distribution look more closely at the cost of both customer and room night acquisition, guest speaker Cindy Estis Green took us through her perspectives on the sustainability of current distribution models and asked if we need to rethink these models in the near future.

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The next innovation cycle in distributionPeter WatersDirector Hotel Distribution, Amadeus

Over recent decades we have seen cycles of innovation that have changed the way we work, buy, engage, travel and live.

What could the next innovation cycle bring for hotel distribution?

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Exchanging perspectives

Cindy Estis GreenCo-founder and CEO, Kalibri Labs

Peter WatersDirector Hotel Distribution, Amadeus

An interactive dialogue on key industry topics and on how all players can collaborate further to drive value and business growth for all.

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Meet the experts

Travel agent reservation desktop

Be the first to discover the new look and feel of our flagship product: Amadeus Hotels Plus that will be delivered later this year to our worldwide travel agency community.

Amadeus Hotels Plus offers nearly 1 million shopping options from multiple sources (hotel chains and representation companies, aggregators, independent hotels and private content) merged into one single shopping screen.

Romain MautinHotel Program Manager

Margareth Van Der BoogertHotel Product Manager

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Meet the expertsTraveller self-service

Amadeus puts cutting edge technology at the travellers' fingertips to book hotels.

Experience Amadeus self-booking tools in desktop and mobile versions and discover Amadeus Trip Concierge which allows the always-connected traveller to keep up with their trip information anytime on any device.

Aymeric de Bergevin, Manager, Pre-Sales Hotel Distribution

Oana Liteanu, AeTM Product Manager

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Meet the expertsDeveloping online opportunities

This session was an opportunity to see our new content and search engine capabilities to power B2B and online channels!

Javier de la Puente Pre-Sales Engineer Strategy Channel Programs

Sylvain CourtialManager Product Management eCommerce & Content Integration

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Meetings and events business represents up to 30% of a venue’s annual revenue.

Newmarket assists hospitality organisations of all sizes to maximise revenues and resources by enabling each to find and win new business, welcome guests, and deliver exceptional service..

Meet the experts

Maximise MICE revenues & leverage collaborative trends

Jo Stanford Managing Director EMEAI, Newmarket

Dan HizaVice President Business Development EMEAI, Newmarket

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This was an opportunity to share Amadeus perspectives on Revenue Management and to see where the Amadeus Revenue Management System (RMS) is today as well as to discover where it is heading.

Meet the experts

Revenue management - today and tomorrow

Patrick GloriesHead of Hotel RMS Business

Celine GarciaHead of Hotel RMS & BI Development and Services

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Meet the experts

Influence traveller behaviourwith Amadeus Cross-Sell Notifier

Take full advantage of the opportunity to sell additional services to travellers whilst on the move.

Amadeus Cross-Sell Notifier enables you to stay in touch with travellers throughout their trip and cross-sell like never before.

With a choice of SMS or e-mail depending on the urgency of the message, propose additional hotel options and promote your brand with fully customised notifications.

Sebastien DoucyHead of Product Management Hotel Distribution

Taoufik TaziProduct ManagerReservation

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You. Us. Them. Trending topics.

Katherine Grass Head of Innovation and VenturesCorporate Strategy

In this session our resident trend-spotter shared the major lifestyle, values and consumption patterns that are influencing traveller expectations and giving rise to exciting new ways of doing business.

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Tuned In talksAre you here on ‘bleisure’?

Take Amadeus’s strength in business travel, add our clear focus on the leisure space and then zoom in on the opportunity in ‘bleisure’ - when business and leisure travel meet.

In this session we explored both ‘bleisure’ and leisure market opportunities in hotel distribution, destination services, packages and more.

Cynthia CastilloHead of Customer Program & Relationship Management

Sylvain CourtialManager Product Management e-Commerce & Content Integration

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Tuned In talksMaximising total hotel revenue with groups, meetings & events

On average, 66% of meeting space goes unoccupied.

The goal of this session was to uncover how to drive highly profitable and incremental group, meeting and event business through online distribution channels, enabling hotels to maximiseyield, occupancy and ADR.

Jo StanfordManaging Director EMEAI, Newmarket

Dan HizaVice President Business Development EMEAI, Newmarket

Sebastien DoucyHead of Product Management Hotel Distribution

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Tuned In talks

Inspirational search: Show me the future of hotel search

Open exchange on search behaviour to uncover where and how bookers will be searching in the future and the technologies needed to keep those bookers engaged.

Javier de la PuenteSales Engineer, Hotel Distribution

Jean-Noël HeyraudHead of Hotel Search & Digital Development

Jennifer AlonsoSenior Hotel Global Account Manager Hotel Distribution

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Tuned In talks

Where will the business travellerof the future sleep and how will they make their bookings?

What does tomorrow's business traveller look like? Where will they prefer to sleep? How will they want to plan, book and engage with their place of stay?

And finally, how will corporations manage these new expectations from their employees while ensuring quality, safe and productive business travel experiences for all?

Marzena MazurRegional Portfolio Manager

Monica HansenChannel Manager, Travel Services

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Think bigger. Business beyond bedrooms.Jo StanfordManaging Director, EMEA and India Newmarket

Why should you take a more holistic view of your hotel business? How can thinking bigger and beyond bedrooms drive real revenue opportunities today?

We were delighted to welcome Jo Stanford from Newmarket on stage to share how we can help you tap into new distribution business potential today.

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You can follow us on:

AmadeusITGroup

amadeus.com/blogamadeus.com/hotels

Thank you

Amadeus Hotels Exchange 2014: Shaping the future of hotel distribution together

Business

Transcript of Amadeus Hotels Exchange 2014: Shaping the future of hotel distribution together