Alumni Conference 2015
32
The Growth That LGOs Need to Help Reverse: Patient Harm and Healthcare Costs @MarkGraban © 2015, Constancy, Inc., All Rights Reserved
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Transcript of Alumni Conference 2015
The Growth That LGOs Need to
Help Reverse: Patient Harm
and Healthcare Costs
@MarkGraban
© 2015, Constancy, Inc., All Rights Reserved
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1960 1970 1980 1990 2000 2010
Healthcare Spending Per Capita
$765,000,000,000
$2,500,000,000,000
30%
Institute of Medicine – Best Care at Lower Cost: The Path to Continuously Learning Health Care in America
(United States)
Annual Deaths From Medical
Errors
Deemed Preventable
Mary McClinton
Good News in Healthcare
MRI Appointment Wait Time
13
2.5
0
2
4
6
8
10
12
14
We
eks
Wai
tin
g Ti
me
Door to Balloon Time
92
42
0
10
20
30
40
50
60
70
80
90
100
Min
ute
s
RN Time at the Bedside
30
60
0
10
20
30
40
50
60
70
80
90
100
Pe
rce
nt
of
Tim
e
Pressure Ulcers
100
20
0
20
40
60
80
100
120
Re
lati
ve N
um
be
r o
f U
lce
rs
ThedaCare Bypass Surgery
12
1
Denver Health Results
• $200 million hard benefit in 7 years
• Lowest observed-to-expected
mortality among academic health
center members of the University
Healthsystem Consortium in 2011
What Works in Healthcare
• Lean
• Operations 101
• Leadership
• Management systems
• Customer focus
What Works in Healthcare
• Focus on processes, not blame
• Reduce waste to free up time
• Look at value streams
• Engage everybody in
continuous improvement
• Stop traditional cost cutting
What Can You Do?
Switch Industries
• Charles Hodge
– Chief Procurement Officer
& VP of Supply Chain at
Seattle Children’s Hospital
– Earlier stints at NUMMI,
Applied Materials, etc.
Mentor a Local Hospital
Treat Healthcare Like a Supplier,
Engage Every Employee
• Consumer-driven
• Free, easy primary
care on site at work
• “Centers of Value”
• Podcast:
– www.leanblog.org/192
Serigraph vs. U.S. Average
Steer Patients to
“Centers of Excellence”
http://www.kevinmd.com/blog/2012/10/walmarts-center-excellence-program-innovation.html
Get Involved in Non-Profits
http://www.louisebatz.org/
Join a Hospital Board
Joe DayFormer CEO
Freudenberg-NOK
Carolyn CorviFormer Executive VP
Boeing
(LGO Alum)
Hospital CEO Priorities
