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OPEN TOUCH SOLUTION

Open TouchToday, more than ever before, work forces are distributed across locations and the mobile office is the new norm. Smart-

phones, tablets and laptops are everywhere. For enterprises, these converging trends demand communications solutions

that help employees collaborate across devices, applications, processes and locations.

Open Touch from Alcatel-Lucent makes multi-device, multi-party, multimedia collaboration part of everyday business.

Traditional business communications become rich, collaborative conversations. And its all provided on a single platform

thats easy to manage and use. When employees are more agile and productive, the business is more agile and produc-

tive. Its a whole new conversation.

Welcome to the Collaborative Conversation Alcatel-Lucent Open Touch lets people converse and collaborate seamlessly

across devices, media and locations. With Open Touch use the power of video,

mobility and social media to improve employee engagement, accessibility and

customer relationships. Open Touch is natively:

Multi-device: Open Touch allows for conversations between mobile phones,tablets, desk phones and computers. Simply use the device that makes the most

sense based on context on-the-move, telecommuting, in the office or in a

meeting room. Switching devices during conversations is transparent and easy.

Communications become fluid conversations.

Multi-party: Conference participants can easily come and go during conversa-tions. Ad-hoc conferences are simple to initiate or join across locations and

organizations to meet specific business objectives. As conversations expand,

decision cycles shrink.

Multimedia: High-definition video, instant messaging (IM) and web conferencing

capabilities mean every user enjoys rich communications services without addi-tional investments. Employees stay connected and can collaborate and share

content more efficiently. And they can move the conversation across media

from IM to ad-hoc video to scheduled video as the conversation evolves and

becomes more in-depth.

The Right Phone for the Job

OmniTouch 8082

Whether its VoIP, SIP, digital, analog or wireless, Alcatel-Lucent has the right phone to keep your customers and employee

communicating.

4068 4038/4039 4028/4029 4018/4019 4008

8082 4135 400/300EXDECT

500 DECT 8232 DECT 8118 8128

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OPEN TOUCH

The Open Touch Difference

The collaborative conversation: Multi-device, multi-party, multimedia conversations put people at the center of theirbusiness interactions. New work styles flourish. Business accelerates. Employee and customer satisfaction improve.

The simplicity: Collaborative conversations are delivered from an all-in-oneplatform. Alcatel-Lucent is the first enterprise partner to combine advanced conve

sation capabilities in a single server. IT teams can cost effectively deliver advance

communications services across the enterprise with only a single, simple device tomanage.

Open Touch iPadAppThe innovation: Open Touch incorporates numerous innovations and integratescomponents creating fluent conversations among employees and with customers

partners and suppliers. People are more engaged. Productivity increases.

Open Touch Feature Highl ights

System Features User Features

Configurations for 50 to 1500+ users

Embedded voice messaging / automated attendant

Hosted option

In-building wireless options including multi-cell,

multi-user DECT and 802.11

Modular growth concept using common

Alcatel-Lucent hardware

Multiple-site networking

Native wide-band audio (G722 & G722.2)

Redundancy

Single-point of management with OmniVista 8770

SIP, digital, analog trunks with powerful least cost

routing

Video conferencing and collaboration

Virtualization option

N conference to n users, according

to the provider access trunks

Wide variety of phones including gigaspeed, color

display and touch screen

ACD features

Call filtering

Caller ID/ANI/DNIS

Collaboration services for audio, video, instant messaging,

desktop sharing and more

Conferencing

Desktop clients for Apple IOS and Microsoft Windows

Email client integration

Fax services

Mobility features for iPhone, Android and Blackberry smartphones

Presence

Softphone options

Text-to-speech

Unified messaging

Visual voice mail

COLLABORATE ACROSS GEOGRAPHIES AND TIME ZONES WITH OPEN TOUCH

www.alcatel-lucent.comAlcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks ofAlcatel-Lucent. All othertrademarks are the property of their respective owners. The information presentedis subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright 2013 Alcatel-Lucent. All rights reserved. E2013030614 (June)