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Amadeus Altéa Reservation

Multi-Airline Reservation and Ticketing

July 2007

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• Schedules

Management and

Publication

• Inventory Control

• Seat Map

Management

• Check-In

• Boarding Pass

Issuance

• Baggage Management

• Flight Boarding

• Aircraft Weight &

Balance

• Availability

• Customer Profiles

• Bookings

• Fares and Pricing

• Ticketing & E-

Ticketing

AltéaAltéa InventoryInventory Altéa ReservationAltéa Reservation Altéa DCSAltéa DCS

Amadeus AltéaNew generation solution from booking to baggage

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Altéa Reservation

Why is it unique in the Industry?

“One tool & one environment” - a

community sales and distribution

platform

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Altéa Reservation

Why is it unique in the Industry?

A powerful sales, productivity and

competitive tool

Distribution reach, efficiency and

time to market

Full control across distribution

channels

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Offers full “channel agnostic”

distribution control

Used by Travel agencies, Corporate

booking tools, Alliance and Interline

partners, web-based portals and

own web sites

Altéa Reservation

Why is it unique in the Industry?

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154 airlines

532 million passengersA global airline community

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More than a regular reservation solution…

A fully integrated Alliance platform

48%

35%� Facilitates alliance partner integration

� suite of dedicated alliance products

� Optimises the carriers’ network presence

� Promotion of Airlines’ optimal alliance travel

solutions to any alliance customer

� Enables customer data sharing within the

alliance

� Frequent traveler information, tier level,

preferences…

� Ensures consistent servicing across the

alliance

� Customer identification by any alliance partner

� Automatic application of customer preferences,

entitlements across the alliance

� Through check-in on multi-carrier journeys

42%

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Fully integrated booking records

� Booking shared by the whole

Amadeus community

� Individual, Group, Staff…

� Supports all parts of the journey

from RES to DCS

� Expert ‘PNR views’ & Pax Lists

� Intelligent Automation of common

tasks

� Meal validation, NHP, SSR

explosion, Queuing

� Complete and regular Booking Data

feeds to Airline data warehouse

� Push PNR data to government

authorities

� Online PNR Recall

� Seamless passenger

servicing

� Throughout customer

journey

� all touch points

� Alliances/partners

� Data Integrity

� Commercially Sensitive

data restricted

� Agent productivity

� Enables airline Business

Intelligence

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Public and private fares

filing solutions

Fare search engines, display & pricing

solutions for your own website(s)

Fare display, search &

pricing solutions for

ATO/CTO

Distribution of your fares to more than 70.000

off-line and on-line Amadeus travel offices in the world

your

system

Reservations – Fares solutions

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� Informational itinerary pricing

� Prices itinerary present in the PNR, but does not file a TST

� Itinerary pricing

� Prices itinerary present in the PNR, and files a TST

� Best Pricer - Best available pricing for exact booked itinerary

� Allows the rebooking of an existing PNR into the lowest fares

available on existing segments

� Value Pricer - Lowest available fare itineraries for route and dates

selected

� Provides 20 recommendations with the lowest available fares for a

given itinerary

Reservations – Pricing Transactions

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� Public and Private Fares

� Public fares filed with ATPCO or SITA

� 7 fares loads per day from ATPCO (fully encoded)

� 2 fares loads per day from SITA (fully encoded)

� Amadeus Negotiated Fares (Net deals)

� Amadeus Dynamic Discounted Fares (Percent Off deals)

� Private Fares, Negotiated Fares and DDF can be filed

directly with Amadeus, using

� Amadeus FareXpert (Graphical User Interface)

� Commercial filing solution

� Direct transmission via XML from a local fares database

Reservations – Types of Fares

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230 inte

rlin

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em

ents

230 inte

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ents

230 inte

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ents

230 inte

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ents

Amadeus E-ticket Gateway – no. 1 in interline agreements

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Amadeus E-ticket Ground Handling Community

QUBE

RTZ

DCS

SITA DCS

RTB

ARTIS

Gaetan

Palco

Astral

Resiber

Fido

Current Systems

LSY DCS

AxDCS

Royal

CODECO

Condor

IRIS

MARS

Deltamatic

Planned for 2007

ARCO

DCS

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� Fully automated ticket re-pricing and document exchange

� Increased revenue from accurate additional fare and penalty collection

� Enhanced customer service and increased staff productivity

� Reduced training required for ticket desk agents

� Enhanced self-service options via web or kiosk

� Faster and more efficient ticketing and reconciliation

Amadeus Ticket Changer Fast, accurate ticket re-price and exchange

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� Uses ATPCO Category 31 exchange rules filed by the

airline

� New fare calculated in appropriate ATO/CTO currency

� Applies any change penalty automatically

� New fare and applicable taxes calculated automatically

and returned in a user-friendly display

� Informational pricing or full exchange transaction

� Automated refund balance and penalty MCO

generation

Amadeus Ticket Changer Fast, accurate ticket re-price and exchange

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For more information, contact us on:

airports@amadeus.com