ALT-F4 INC.Company Equipment Upgrade

Proposal

The Current Situation It has been five years since Alt-F4 Inc.

has upgraded any of it’s equipment.

200 Computers 8 Servers Hubs, Routers, and Telephony Equip.

All of this equipment is out of date and needs to be replaced.

The Solution Utilize budget:

$900,000 for new hardware $200,000 for new software

This budget will be used to replace all existing equipment.

The budget will include enough to plan for upgrades, maintenance, emergencies.

As the current demand for domestic help desk service increases we expect there will be a need for future expansion of company equipment.

Hardware Recommendation

We will be replacing all 200 computers.180 Help Desk Workstations10 Receptionist Stations10 Administrative Stations

The Workstation Computers HP Compaq 6000 Pro Small Form Factor PC

Intel® Pentium® Dual-Core E6300 processor (2.80 GHz, 2 MB L2 cache, 1066 MHz FSB)

2GB DDR3 1333 MHz

60GB 7200rpm SATA 3.0Gb/s

3 years parts, 3 years labor, & 3 years onsite service (3/3/3) standard warranty.

Genuine Windows® Vista Business We will use these for 180 workstations

Power User Computers HP Compaq dx7500 Small Form Factor Core 2 Duo 3.33 GHz L2-6MB 4 GB of DDR2-800 250GB SATA Drive SATA 16X Light Scribe Drive 3 year warranty on parts/labor/on-site Grand Total - 200 workstations +

shipping – $122,051.16

Server Recommendations

Currently we have 8 servers. We will be replacing them with 4 units that have the capability and performance of 2 units each.

The Server Computers Configurable HP ProLiant ML370 G6 Small Form Factor Tower

Server

2x Quad-Core Intel® Xeon® Processor E5504 (2.00GHz, 4M Cache, 80 Watts, 800MHz)

1.5 TB of Hard Drive Space

Microsoft® Windows® Server 2008 R2 Enterprise Edition

3 years parts, labor and onsite service (3/3/3) standard warranty.

Grand Total - 4 Servers + shipping - $35,176.00

Server Roles Server 1 will be configured as a Global

Catalog and PDC Emulator. Server 2 will be the Schema Master and

the Domain naming Master Server 3 will be the Infrastructure Master

and the RID Master Server 4 will hold the Intrusion Detection

system and any other roles that will be required that may come up.

Phone & Switch Recommendations

5 – 48 port Switch’s, will provide room to expand in the future.

200 VoIP telephones and headsets

Switches and Phone Lines

5 -T1 connections installed by Verizon to handle our phone lines

Total of 5 - T1 connections + installation – $2,800.00

5 – 48 port Cisco Small Business 10/100Mbps + 1000Mbps Switch

Total - 5 Switch’s + shipping – $9,249.95

Router CISCO1811/K9 10/100Mbps Security

Router It has 2 WAN Ports and 8 LAN Ports

with 2 USB Ports for the printers It retails from Newegg for $749.99

with 3 day shipping ($12.81) for a total of $762.80

Telephone System We are going to use a VoIP phone system.

The company that we have found for our phone system is Virtual PBX, www.virtual PBX.com.

They will supply the phone servicewe will supply the phones.

When a customer calls in it will work like this

Telephone System Cont.

What the plan entails is 5 users with unlimited minutes for $49.99. You add blocks of 5 users for an additional $49.99 per month.

Base price is $49.99 a month. For 39 more blocks of 5 (195 more extensions) it will be $1,949.61 a month plus the $49.99 for a total of $1,999.60 per month.

$1,999.60 x 12 months = $23,995.20 per year, and $23,995.20 x 4 years = $95,980.80

Telephone System Cont.

Incase of internet outages we will also get a standard line as a backup (analog phones).

We will get 50 lines, so we can keep some traffic still flowing. Hopefully the power will be restored quickly hence not the need for all 200 lines.

That plan for 2000 minutes costs $94.99 a month, for 4 years it will be $4,559.52. Each additional minute will cost 4.4 cents.

Phones & Headsets for the VoIP:

D-Link DPH-125MS VoiceCenter IP Phones

PLANTRONICS EncorePro Monaural Headset

Total – 200 phones and headsets – $37,096

Telephone System Cont. The phone we will be using for the 50

emergency lines are the old phones the company possesses

Total cost for 4 years of PBX service, service for 50 emergency landlines, and new VoIP phones is $100,540.32

Printers For Alt+F4 Inc. We have decided on a 2 printer system and a

print server.  The two printers we have chosen are the HP LaserJet M3035xs.

It is a all in one, printer, fax copier. The printer retails for $1,990   We are also getting 4 year warranties on the printers, which in

involves on-site services for the two printers the cost is $1,898.00   The print server we will buy is the HP Jetdirect 510x Fast

Ethernet Print Server, it retails for $335.00.   3-5 day shipping is a total of $176.00   For a total of $6,389.00

Uninterruptable Power Supply For a UPS we have decided to go with APC

Power-Saving UPS BE750G. We will buy 204 of them (200 workstations and 4 servers).

Cost of $99.99 each will be $20,397.96.

Shipping (2-3 days) will cost $2,430.25.

Total comes to: $22,828.21

Hardware Cost Summary Grand Total - all new Hardware $

309,047.39

Leaving $ 590,952.61 in our hardware budget.

This amounts to $ 147,738.15 per year for the next 4 years at Alt+F4 Inc.

Recommended Help Desk Software

Novo Solutions “Basic Knowledge Workgroup Customer Suite” Contains a Knowledge base & Help Desk Software

The license for 5 computers (unlimited users) is $5,300

Each additional workstation is $400.

190 workstations need the software (180 employee computers with 10 management computers)

Base license is $5,300 + 185 additional workstations at $400 a piece = $79,300

Microsoft Office 2007 Professional

We have decided to buy Microsoft Office 2007 Professional with all workstations from HP.

Each copy from HP will cost $329

$329 * 200 = $65,800

Anti-Virus Software We have decided to use Kaspersky Business License, called

Business Space Software

We will need 204 copies (200 workstations and 4 servers)

We will also need a renewal to meet the 4 year specification.

A 3 year license will cost $46.10

A 1 year renewal will cost $16.20

For 204 workstations for 4 years ($46.10 x 204) + ($16.20 x 204) = $12,709.20

Software Summary Grand total for new software is:

$157,809.20

Leaving $42190.80 for future software

That amounts to $10,547.70 per year over the next 4 years.

Installation and Implementation

Our plan calls for installing and implementing the new system within a 2 month period between February 1st, and April 1st.

All items will be ordered on February 1st.

All items should be in our possession within 7 days.

There are four technicians available to work.

The first project we will accomplish is to set up the server computers, copy over data, create the necessary groups and folders, apply group and user policies, and test the functionality of the new servers. We estimate this should take..

At the same time we order the equipment, we will hire Verizon to install 5 T1 lines. They say it will take 1month to install.

Until Verizon has the T1 lines install we will set the new equipment up to work with the old system.

Then we will set up, install, and test the 10 administrator computers, this should take only 1 day.

Then we will set up, install, and test the 10 receptionist computers, this should take only 1 day.

Next we will setup, configure, and test the help desk computers in groups of 20 computers.

While waiting for the T1 lines, we will kill disk all the old computer systems.

When the T1 lines are installed we will begin by installing the new routers and converting and test the servers in the new system.

Then we will convert and test the Administration computers on the new system.

Then the Receptionist computers

Then the Help Desk computer

Then install the new printers

Last we will install the backup phones.