The essence of your telecom business intelligence

Carrier-grade

softswitcheswith billing functionality &VAS delivery capabilities

About the company

ALOE Systems is a new identity of MERA Systems, an international developer of class 4 softswitches and VAS platforms that enable VoIP carriers and service providers to efficiently handle considerable amounts of IP telephony transit traffic across their networks.

In August 2010 MERA Systems was renamed “ALOE Systems”, the abbreviation of “A loyalty to excellence” reflecting the company’s field-proven expertise and technological leadership in development of software solutions for wholesale and retail operators. Headquartered in Toronto, ON, Canada, the company operates globally through a network of representative offices and distributors.

We develop:

Solutions for IP-based networks

Information security systems

Industry leadership

20+ years in telecom software development

900 deployments in 76 countries worldwide

350+ highly qualified IT specialists

40+ partners in Americas, Europe, Asia and Africa

ALOE Systems’ worldwide presence is built on a powerful combination of technological leadership, knowledge of market needs and commitment to excellence both in products and service.

Our corporate values

Customer care — satisfied clientele is our topmost priority and the cornerstone of our success as a company. We build our customer relationships on the following principles:

Partnership — we help our customers grow their profits, and they help us grow our business. This is why we are focused on building long-lasting relationships, which are based on mutual trust and respect.

Personalized service — with our focus on personalized, friendly service, we are always ready to leverage our resources for our clients' sake — in the time and manner that is most convenient to them.

Technology in the service of business — we regard innovation as a mean of generating business value. We take the best technology advances and turn them into dependable products and solutions that help our customers achieve business excellence.

Teamwork and personal responsibility — when creating our products, we put our heart and soul into them. We are always willing to help and support our colleagues, and rejoice when they achieve outstanding results. Our employees are proud to belong and contribute to the success of a market leading vendor.

People — we recognize that the growth of our company depends on professionalism and creativity of our people. This is why we treat people as our greatest asset, and encourage them to develop their skills and expertise.

Enhancing shareholder value — as a commercial company, we must produce a profit. We strive to maximize the company's value by delivering dependable solutions and superior customer service.

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Multiprotocol VoIP Transit Softswitch II (MVTS II) is a carrier-grade prepaid transit softswitch with integrated billing functionality and unmatched routing flexibility for effective VoIP traffic management.

Elaborate operation analysis and reporting tools enable control of profitability and efficiency of the VoIP network and provide the operator with detailed reports

SIP-H.323 conversion and transcoding guarantee smooth interaction with customer and partner networks

Partitioning capabilities allow creation of fully-featured independent hosted softswitches within the main platform

Manual and automatic import-export operations to/from the Oracle database allow for bulk data management.

Routing policies

One of the most appreciated features of MVTS II is a possibility to create a set of routing formulas for customers with different service levels.

The formulas are used to sort the routing options in the order of termination priority, and may use over 20 statistical parameters, including cost, ASR, ACD, ABR, PDD, gateway load, CPS, etc.

Key benefits of MVTS II:

Integrated pre-paid/postpaid billing

Real-time Least Cost Routing and profitability control, combined with elaborate quality-based routing

ENUM-enabled routing, Inter / Intrastate routing and LNP*

Distributed architecture that ensures business-critical reliability

Large variety of reports based on real-time statistics data and reporting tools

Carrier-grade scalability and multi-level partitioning

* Customization is required since LNP standards differ from country to country.

MVTS II delivers a wealth of new opportunities for VoIP carriers and service providers

Real-time prepaid / post-paid billing ensures that the system accepts no customer’s traffic in excess of the pre-paid or credited amount

Advanced routing algorithms can be based on:

route cost, price and margin

route quality (ASR, ACD, ABR, PDD, QoS)

route / gateway concurrent calls and CPS

gateway balancing options

time of day, day of week / month / year

inter / intrastate or LNP status of a call

Multiprotocol VoIP Transit Softswitch II

All-in-oneVoIP wholesale

business platform

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The MVTS II system architecture

MVTS II architecture

MVTS II has two functional layers: the switching layer, comprised of one or more Traffic Switches (TS), and the management layer that contains the system’s intellect and repository of data (collectively referred to as Traffic Manager, or TM).

Traffic Switch (TS)

Traffic Switch (TS) handles VoIP calls according to the logic provided by Traffic Manager, generates call session data, and acts as an SBC, ensuring protocol translation and normalization, network topology hiding, DoS attack prevention, NAT traversal and codec conversion.

TS incorporates the following main types of functional nodes:

Load Balancers / H.323 Gatekeepers / SIP Registrars

Signaling Nodes – signaling processing and SIP<->H.323 conversion

Media Nodes – RTP traffic proxying and codec conversion

MVTS II supports license-dependent dynamic load that ensures automatic distribution of traffic between servers based on their current workload.

Distributed architecture of the TS switching layer allows for:

almost unlimited scalability

very high fault tolerance

building geographically distributed networks with a single point management and data entry

flexibility and ease of adding additional servers into a cluster

In case of a hardware fault in any of the system’scomponents, its functions are automatically taken over by other servers in the cluster, assuring business-critical system dependability.

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Web interface

MVTS II is managed via an extremely flexible, convenient and fast web-based interface, featuring the following advantages:

Multi-level hosting access, with all users working in their fully independent partitionsUnlimited number of users editing data at the same timeTotally flexible user roles, with admission / action control per every configuration table, and every parameter in the tableElaborate record filteringCustomized table layout viewsGroup edit and group delete featuresFlexible manual and automatic import/exportEvery part of the interface can be opened in a separate tab / window for simultaneous handling of multiple tables Several access levels security and full logging of all changes in the GUI.

Technical Specifications

Supported Protocols:H.323 v.2, v.4, H.245 v.7, H.225 v.4 SIP v.2 (RFC 3261) RTP/RTCP T.38 Codecs supported for pass-through and any-to-any conversion (G.729, G.729a, G.729ab, G.723.1, G.711A-Law, G.711mU-Law, GSM FR, Speex, iLBC)DTMF (RFC 2833, SIP INFO, H.245) SNMP v.1, v.2, v.3 (statistics and trap) MD5, CHAP RADIUS accounting ENUM DNS

Operating Systems:

Traffic Manager (Oracle-based billing/routing engine)32/64-bit OS:

Red Hat Enterprise AS/ES 4 SUSE Linux Enterprise Server 10

Traffic Switch32-bit OS only:

Debian/Etch 4.x

System Capacity

Concurrent calls: up to 25,000

New calls per second (CPS): up to 500

New registrations per second: up to 500

BHCA: up to 1,800,000

Redundancy

MVTS II modular architecture provides for several redundancy schemes and ensures top-level fault-tolerance due to dynamic re-distribution of licenses and traffic load between healthy system components.

In case of failure of the main DB server, the backing one takes over immediately.

Traffic Manager (TM)

Traffic Manager is an Oracle-based routing and billing core of the system and the central point of storage for all configuration, statistical, CDR and billing data. Traffic Manager is also responsible for authentications and call admission control, call routing algorithms, statistical analysis, notifications and alerting, and Web GUI management.

The MVTS II Web Interface

Web interface

MVTS II is managed via an extremely flexible, convenient and fast web-based interface, featuring the following advantages:

Multi-level hosting access, with all users working in their fully independent partitionsUnlimited number of users editing data at the same timeTotally flexible user roles, with admission / action control per every configuration table, and every parameter in the tableElaborate record filteringCustomized table layout viewsGroup edit and group delete featuresFlexible manual and automatic import/exportEvery part of the interface can be opened in a separate tab / window for simultaneous handling of multiple tables Several access levels security and full logging of all changes in the GUI.

Technical Specifications

Supported Protocols:H.323 v.2, v.4, H.245 v.7, H.225 v.4 SIP v.2 (RFC 3261) RTP/RTCP T.38 Codecs supported for pass-through and any-to-any conversion (G.729, G.729a, G.729ab, G.723.1, G.711A-Law, G.711mU-Law, GSM FR, Speex, iLBC)DTMF (RFC 2833, SIP INFO, H.245) SNMP v.1, v.2, v.3 (statistics and trap) MD5, CHAP RADIUS accounting ENUM DNS

Operating Systems:

Traffic Manager (Oracle-based billing/routing engine)32/64-bit OS:

Red Hat Enterprise AS/ES 4 SUSE Linux Enterprise Server 10

Traffic Switch32-bit OS only:

Debian/Etch 4.x

System Capacity

Concurrent calls: up to 25,000

New calls per second (CPS): up to 500

New registrations per second: up to 500

BHCA: up to 1,800,000

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Multiprotocol VoIP Transit Softswitch Professional

High-densityclass 4 softswitch and

interconnect SBC

MVTS Pro is a high performance class 4 softswitch with SBC functionality - a carrier-grade solution for efficient VoIP traffic management and wholesale peering.

Building up Carrier Networks with MVTS Pro

MVTS Pro serves as a key element when building up carrier’s network. It functions as a:

H.323/SIP signaling SIP-registrar Single point for CDRs collectionH.323 gatekeeper:

RAS registration of endpoint and other equipmentInternet-working as a gatekeeper

The MVTS Pro system architecture

Competitive edges of MVTS Pro:

Ultra-high capacity and ease of scalability

Flexibility of integration into the existing network infrastructure

Advanced distributed architecture delivering central management

Intelligent routing capabilities

High-availability and complete set of redundancy features

Possibility to add selected class 5 features for particular business models

Single-vendor product development and support

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The MVTS Pro redundancy diаgram

System functionality

MVTS Pro is a flexible and modular software solution that easily integrates into the existing carrier’s network. RADIUS API allows interaction with third-party billing and routing systems.

Intrinsic and external routing

MVTS Pro allows for powerful easy-to-manage, easy-to-configure and easy-to-deploy routing. Intrinsic routing mechanism provides a variety of traffic direction policies based on a diversity of parameters (ASR, gateway/route load, day of week, time of day, etc.) and can automatically change your routing plan in accordance with current parameter value and custom rules.

Also MVTS Pro ensures interconnect with other network elements via RADIUS, DNS, ENUM and exchange of data with external systems using API and auto-import (including LCR, MNP/LNP data).

Seamless interoperability

MVTS Pro supports the industry standards including SIP, H.323, SIP-T/I, ETSI ISUP (SIGTRAN), MGCP* on the core level and performs codec conversion, which guarantees an excellent quality of service and seamless connectivity between VoIP and TDM networks as well as flexibility of integration into the existing network infrastructure. *national dialects are implemented on demand

Flexible proxying

MVTS Pro serves as a single entry point on the carrier's network and allows carriers to choose the necessary proxy mode for individual gateways or destinations. The full proxy mode (both signaling and media proxy) enables seamless interaction with external gateways and bridges between home and partner networks. The signaling proxy mode allows MVTS Pro owners to channel media flows to

bandwidths with higher capacity which enhances the efficiency of the system's switching resources use. Flexible approach to proxy mode also contributes to optimization of bandwidth consumption while keeping up top-level fault-tolerance and network security.

Number transformation

MVTS Pro helps meet diverse peering partner numbering plan requirements. MVTS Pro allows for number transformation of both Source and Destination numbers at different stages before, during and after the routing process.

Gatekeeper and SIP-registrar functionality

MVTS Pro can operate either as a Gateway, or as a Gatekeeper / SIP registrar depending on the partner network architecture. The functionality enables carriers to register individual endpoints and gateways, allowing interaction with partner networks built around a broad range of equipment, and simplifying testing and debugging.

Load balancing

MVTS Pro allows for dynamic re-distribution of the workload to ensure the most efficient usage of hardware resources and increase overall reliability of the system. In case one of the system elements fails, the licenses of the failed component are automatically distributed among the remaining healthy elements.

Operation and QoS analysis

MVTS Pro allows the system administrator to view call statistics by originators, dial peers, terminating equipment, gateways or destinations, thereby providing service level agreement (SLA) assurance. Also MVTS Pro enables remote monitoring of the system operation over SNMP.

MVTS Pro Redundancy

MVTS Pro modular architecture allows implementation of various redundancy schemes and ensures top-level fault-tolerance due to dynamic re-distribution of traffic load among healthy system components.

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Technical specifications

Supported Protocols:SIP v.2.0 (RFC 3261)

H.323 v.2 and later (including H.245 v.7, H.225 v.4)

ETSI/ITU ISUP (SIGTRAN)*, MGCP support on the core level

SIP/H.323/ ETSI/ITU ISUP (SIGTRAN)* conversion

SIP-T/I

T.38

SNMP v.1, v.2, v.3 (statistics)

RADIUS AAA

RADIUS-based routing

ENUM

*national dialects are implemented on demand

Supported codecsH.261, H.263, H.264 video pass-through Conversion of media-codecs (G.729 (plain, A, B, AB), G.723.1, G711A-Law, G.711mU-Law, GSM FR, Speex, iLBC)Protocol normalization to ensure seamless interoperability

Network security NAT traversal Network topology hiding Caller authentication by IP address or login and password based on:

data stored in DB data received from RADIUS servers

Statistics and network analysisReal-time monitoring of ASR, ACD, QoS, etc.Statistics monitoring of selected gateways / routesCDR-based call analysisConvenient CDR search and display Automated log file management (archiving, file size and file rotation control)

Call Detail Records (CDRs)Single point for CDR collection Exhaustive number of fields allowing detailed call analysis and preliminary debugging (Call ID, Disconnect Codes, Connect Time, Elapsed Time, codecs used, etc.)

All relevant call details ensuring flexible billing by third-party solutions RADIUS API for integration with third-party billing / routing systems Cisco VSA compliant call data User authorization in the billing system based on data provided by MVTS Pro

H.323 gatekeeper capabilities RAS registration of endpoint and other equipmentLRQ interaction with other networks

Number TransformationRegexp-based number modification patterns and rules Calling / called party number transformation as required by partner carriers Calling party number disguise Differentiated number transformation for the purposes of billing and routing

Configuration and Control ToolsWeb interface for remote system monitoring and control Direct database configuration as a back up option Traffic Switch administration console (CLI)

Operating System Debian GNU/Linux Lenny

DatabaseMySQL

System Capacity

Total capacity:New calls per second (CPS):

unlimited (up to 1,000 CPS per 1 traffic entry point)

Concurrent calls:up to 150,000 per cluster

BHCA up to 10,000,000

ScalabilitySystem capacity scales up almost linearly with an increase in the number of processor cores in the cluster.

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Value-added VoIP service platform

Retail & Transit Unit

RTU is specifically designed to give an opportunity to all categories of telecommunications carriers to provide its customers with a wide range of services in the most effective and flexible way.

RTU architecture

RTU is based on the universal highly scalable Traffic Switch engine managed by two types of logic subsystems: Retail Logic responsible for end-users services and Wholesale Logic responsible for traffic transit functionality.

Traffic Switch processes SIP, H.323 and ETSI ISUP (SIGTRAN)/MGCP* calls and performs two-way conversion of signaling protocols and voice codecs when necessary.

Wholesale Logic performs authentication and authorization of VoIP endpoints, call routing, call analysis, validation and transformation of call numbers, traffic load balancing. It also performs QoS control functions and generates information required for external billing systems.

Retail Logic integrates Centrex call management module, a database and web-GUI server that allow handling of subscriber calls and calls that require value-added services.

Each subsystem consists of a number of separate functional modules, which makes the system as a whole easily scalable and redundant. The system operates on the industry-standard hardware.

*national dialects are implemented on demand

Key advantages of distributed architecture:

Almost unlimited scalabilityVery high fault-toleranceBuilding geographically distributed networks with a single point management and data entry

In case of a hardware fault in one of the system’s components, its functions are taken over by other servers in the cluster assuring business-critical system’sdependability.

Who benefits:

Carriers with both retail and wholesale traffic willingto reduce all kinds of expenses by utilizing a single comprehensive product from one vendor for all business activities

Local exchange carriers or mobile carriers willing to obtain a flexible services delivery engine as well as to increase the efficiency of traffic routing originated from their retail customers

Large corporations willing to build a corporate voice network on a single, reliable multi protocol platform and efficiently manage calls

RTU allows carriers to deliver the following business models:

Residential telephony Business customer services Corporate IP PBX

Technological benefits

RTU brings the following benefits to carriers:

A broad range of VAS on a single platform A variety of deployment scenariosComprehensive system management capabilitiesCarrier-grade reliability and high fault-tolerance Interconnection of subscribers through various VoIP protocolsCompatibility with a wide range of IP Phones and SoftClients

RTU allows telecom carriers and service providers to offer highly remunerative value-added services to their customers.

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RTU functionality

RTU provides the following set of VAS:

Services for remote access and authorization Remote AccessDISAAuto AttendantIVR scenariosCalling Card Platform

Services for voice messagesConversation RecordingPrompts RecordingVoice – to – Email Voice Mail Box

Personal services Alarm ClockFollow MeBlack / White listsDo not DisturbSpeed DialLast Number RedialCall BackAuto Redial with call backAuto RedialCLIR/CLIP

MySQL Database

Scriptingnodes

Wholesale Logic

Retail Logic

Tra�cSwitch

Load balancingnode

Signaling node

Signaling node

Licensemanagement node

SIGTRAN GW

Media nodes Media nodes

Service managementnode

SIGTRAN interoperationnode

Synchro node

WEBWEB

MySQL Database

Services for Call Center Group CallCall Pickup Call Park Call QueueChat Room TelevotingConference CallMultipart Conference callCall HoldCall Transfer Call Waiting Call Forward

Services for remote controlQuery / Set ForwardQuery / Set Speed DialQuery / Set Alarm Query Service List Query Time / Speaking Clock

Services for faxesFAX – to – Email WEB — to — FAXVirtual Fax Driver

The RTU system architecture

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Technical specifications

Supported protocols:SIP v.2.0 (RFC 3261) H.323 v.2 and later (including H.245 v.7, H.225 v.4) ETSI/ITU ISUP (SIGTRAN)*, MGCP support on the core level SIP/H.323/ ETSI/ITU ISUP (SIGTRAN)* conversionT.38 SNMP v.1, v.2, v.3 (statistics) RADIUS AAA RADIUS-based routing ENUM

*national dialects are implemented on demand

Supported codecsH.261, H.263, H.264 video pass-throughConversion of media-codecs (G.729 (plain,A,B,AB) G.723.1, G.711, GSM FR, Speex, iLBC) Protocol normalization to ensure seamless interoperability

Network securityNAT traversalConcealment of the owner's network topologyCaller authentication by IP address or login and password based on:

data stored in the DBdata received from RADIUS servers

Call routing Native routing capabilities

Number of the calling / called partyRoute ASRCaller group IDDay of week / time of dayPriority / accessibility of the destination GWRouting policiesGateway / route traffic load

External routingRADIUS-aided routingENUM-aided routing

Statistics and network analysis Real-time monitoring of ASR, QoS, ACD, etc.Statistics monitoring of selected gateways / routesCDR-based report generationHandy CDR search and display capabilitiesAutomated log file management (archiving, file size and file rotation control)Automatic or manual export of CDRs into a text file

Billing Single CDR collection pointExhaustive number of fields in CDRs for detailed analysis and debuggingIntegration with external billing systems using RADIUS protocolCisco VSASupport of PoDSubscriber authorization in billing systems based on data provided by RTU

H.323 gatekeeper capabilities RAS registration of endpoint and other equipmentInternetworking as a gatekeeper

SIP registrar capabilities SIP registration of endpoint and other equipmentEquipment location service

Number translationFlexible number translation options based on regular expressionsConcealment of the caller number

Logging and debuggingBilling and debug logsSystem trace logs with selectable information detail levelCall log viewing through the web interfaceCall simulation

Operating systems:Debian GNU / Linux Lenny

Capacity and scalability

RTU provides unmatched flexibility of combination between retail and transit functionality as well as excellent scalability for both parts.

RTU capacity easily scales up with an increase of processor core’s number in a cluster as well as respective RAM growth.

Retail capacity:Number of subscribers:

25,000 per 1 server** Typical server configuration: 2x Intel Xeon E5530, RAM 8GB

The essence of your telecom business intelligence

ALOE Systems, Inc.445 Apple Creek Blvd, Suite 220, Markham,

Ontario, L3R 9X7 CanadaTel.: 1 905 944 8603, Fax: 1 905 944 1023

Toll Free: 1 800 858 2549 (USA only)Email: sales@aloe-systems.com

www.aloe-systems.com

Copyright © 2011 ALOE Systems Inc. All rights reserved.ALOE Systems Inc, MVTS are the registered trademarks of ALOE Systems Inc. All the other products and brand names mentioned in the document are the registered trademarks of their respective owners. No part of this publication may be reproduced or copied in any form or by any means without written consent of ALOE Systems Inc. No third party, organization or individual is authorized to grant such permission.