Name: ____________________________ Subject:________________

Course & Year: _____________________ Date:_________________

General Instruction: Read the questions carefully. AVOID ERASURES. Your answer will be considered invalid if there’s any form of alteration or erasure.

TEST I. MULTIPLE CHOICE

Instruction: Encircle the letter of the BEST answer.

1. The person-to person encounter that conveys a sense of caring and closeness is best described as:A. TrustB. RapportC. EmpathyD. Presence

2. When determining the priority needs of a client, which of the following should the nurse consider as the highest priority?

a. Providing a safe environmentb. Preservation of lifec. Ensuring growth and developmentd. Minimizing environmental stimulation

3. When providing holistic care to the patient, the nurse focuses on the client and tries to avoid assumption. This process referred to as:

a. Developing relationshipb. Knowing the patientc. Creating a therapeutic environmentd. Sharing personal stories

4. To enable the nurse to build a helping and caring relationship, which of the following should be established first?a. Trust and sympathyb. Trust and empathyc. Trust and rapportd. Trust and friendship

5. In giving safe and reliable care to patients, which of the following situations does not constitute malpractice?a. The nurse administers an antibiotic without prior assessment of the patient’s sensitivity to the drug. b. The nurse applies a heating pad on the abdomen of a patient with appendicitis.

c. The nurse did not perform CPR on a client with terminal illness whose advance directives specifies no resuscitation measures once breathing stops.

d. None of the above6. In providing efficient care to patient, the nurse should be equipped with the knowledge of basic nursing

procedures. Which of the following is considered the first level of isolation precautions?a. Standard precautionsb. Airborne precautionsc. Contact precautionsd. Droplet precautions

7. Effective care of client’s condition requires critical thinking. Which of the following situations reflects the basic level of critical thinking?

a. Asking for the physician’s opinion in every intervention performed on a client.b. Entering into a win-win situation all the time.c. Using the institution’s manual to confirm the correct procedure. d. Using one’s influence and position to achieve one’s goal

8. In giving patient-centered care, which of the following belief is most important in establishing a positive nurse-patient relationship?

a. The nurse must recognize that the client is a holistic being whose personality needs to be fully understood.

b. The nurse accepts the client as a unique human being whose ability to trust is preceded by testing behaviors.

c. The quality of the nurse-patient relationship depends on the nurse’s degree of self-awareness.d. The nurse should view the client‘s behavior non-judgmentally while assisting the client to act out

feelings of aggression.9. Which of the following statements BEST define the term “Quality Health Care”?

a. Conformance to requirements and standardsb. It is the complete satisfaction of the needs in health servicesc. It is an optimal balance between possibilities realized and a framework of norms and values d. Both A & Be. All of the above

10. Which of the following statements describes an observance to the “standard” of care?a. A health care provider adheres to the standard of care if he has done how similarly qualified

practitioners would have managed the patient's care under the same or similar circumstances.b. A practitioner adheres to the standard of care if he consistently follows the guidelines and protocols

that experts would agree with as most appropriate.c. A nurse is being known of his “best practice” in rendering quality health care at all times.d. All of the above

TEST II: MATCHING TYPE

Instruction: Match the descriptions in Column A with the dimensions or issues of quality health care in column B.

Column A Column B

1. Patients do not receive care that cannot help them and/or where the risks of care outweigh the benefits, and that patients

a) Reliable Careb) Equitable Care

reliably receive care where the known benefits outweigh the risks.2. Being responsive to individual patient preferences, needs, and values.3. Healthcare system uses its resources to get the best value for the money spent.4. Healthcare provider treat all individuals fairly and deliver high-quality care regardless of personal characteristics5. Patients will consistently receive the same standard of care regardless of when, where, and from whom they receive care.6. An approach to medical practice intended to optimize decision-making by emphasizing the use of evidence from well designed and conducted research.7. To avoid injury to patients from the care that is intended to help them8. Health care provider reduces waits and harmful delays in rendering services to patients.9. Refers to the extent to which an individual episode of care is coordinated and integrated into overall care provision.10. Improving accuracy, appropriateness, completeness and analysis of health care data if judgments about clinical quality are to be made.

c) Efficient Cared) Timely Caree) Effective Caref) Patient-centered Careg) Continuity of Careh) Quality Improvementi) Safety Carej) Evidence-based medicinek) Information Management

Answers: 1. E 2.F 3. C 4. B 5. A 6. J 7. I 8. D 9. G 10.K

TEST III. ESSAY

1. As a future health care provider, how important is quality health care in the promotion of health and in alleviation of sufferings?