Allen Turley 10/2010 Course T309.01 iteenchallenge.org 1.

Course T309.01 iteenchallenge.org

Listening

Allen Turley

10/2010 1

Course T309.01 iteenchallenge.org 10/2010 2


1. Introduction

A skill or a value?

____________: The core value that listening is built on

Compassion

10/2010 3


5th Habit

Seek First to

Understand,

Then to Be

Understood 10/2010 4


Who do we need to be listening to?

10/2010 5


What Good Listening AccomplishesGather complete and accurate ____________ to

improve your _______________ of a problem and make possible more suitable _________.

Demonstrate genuine ________.

It shows that you do not have all of the answers.

It tells the other person that you _____ his or her thoughts and opinions.

Demonstrates genuine love and concern.

informationunderstandin

g solutionshumility

value

10/2010 6


Indicates that you _______ him or her as a person and have not automatically or lightly dismissed the concerns expressed.

Allows dialogue to continue even when there is ____________.

Avoid saying the wrong thing. Proverbs 18:13

Dissipates strong feelings

Increase others confidence in you

Opens people to be willing to listen to you when the time comes.

Builds a foundation that will help steer clear (avoid) of ________ or easily resolve it if it does occur.

What Good Listening Accomplishes

accept

disagreement

conflict 10/2010 7


2. Skills

1.Waiting2.Attending3.Clarifying4.Reflecting5.Agreeing

2. Skills

10/2010 8


3. Roadblocks to Listening

10/2010 9


Mitigate: to lessen in force or intensity, grief, harshness,

or pain; moderate. to make less severe to make milder or more gentle; mollify;

appease.

Mitigated _______: an attempt to downplay or soften the meaning

of what is being said.

Speech

4. Mitigating

10/2010 10


1.Command2.Obligation3.Suggestion4.Query5.Preference6.Hint

Levels of Mitigation

10/2010 11

Course T309.01 iteenchallenge.org 10/2010 12


Listen for __________ ________

Better yet, if you become a person who is a _____________ ______ listener people will not have to mitigate.

How to avoid a catastrophe!

mitigated speech

active

companionate

10/2010 13


Learning from those _________ than you. younger

•Exhibits _________

•Earn _____

•Maintain _________

relevance

trust

humility

Reverse Mentoring is ________

listening

5. Reverse Mentoring

10/2010 14


Be still and know that I

am God!

6. Listen to the Father!

10/2010 15


Global Teen [email protected]

10/2010 16

For more information

Allen Turley 10/2010 Course T309.01 iteenchallenge.org 1.

Documents

Transcript of Allen Turley 10/2010 Course T309.01 iteenchallenge.org 1.