All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010...

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All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management

Transcript of All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010...

Page 1: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•1 | Presentation Title | 2010

•Phil Morrison

•October, 2010

•Phil Morrison

•October, 2010

Improving Business Efficiencieswith Unified Management

Page 2: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•2 | Presentation Title | 2010

Collaborative Conversations

•“I see what you mean”

•White boarding /•Desktop share

Page 3: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•3 | Presentation Title | 2010

Communications are personal

•@ home

•@ work

•everywhere

•Accross boundaries

each person

each user experience

•But

•Any devices

•Any usages

•Any applications

•Any location

•Any time

Page 4: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•4 | Presentation Title | 2010

IT is struggling to cope

Two thirds of time is spent on tactical, non strategic tasks

Almost 100% growth per year in devices to manage

Complexity is multiplying the risk of human error

Time allocation in IT departments

Maintenance40%

Other activities3%

Developing new services

22%

Educating businessabout technology

14%

Upgrades& tuning

21%

Source: Yankee Group Anywhere Enterprise--Large: 2008 IT and Managed Services survey

Over 60% of time is spenton Maintenance and Tuning

Page 5: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•5 | Presentation Title | 2010

Driving factors for Unified Management

5 |Apps & NMS Organization | April 2007

Converged NM

Diverse Enterprise Portfolio

Simplification of Operational tools

end to end solution

high level expertise due to complexity

Demand

for

Page 6: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•6 | Presentation Title | 2010

Agenda

Introduction to OmniVista 8770

Unified User Management

Device Management

Converged Performance & QoS

PKI Certificate Management

Summary

Page 7: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•7 | Presentation Title | 2010

Introduction to OmniVista 87701

Page 8: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•8 | Presentation Title | 2010

Single Point of Management & Unified User management

All Devices managed, User CentricAll Devices managed, User Centric

Page 9: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•9 | Presentation Title | 2010

OmniVista 8770 Unified Management

UnifyingOXO, OXE,Next-Gen platforms

My IC My TeamWork VitalSuite

Page 10: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•10 | Presentation Title | 2010

OmniVista 8770 Application Suite

Accounting

Performanc

e

Reports

Administratio

n

Unified User Mngt

Device Mngt

Configuration

Alarms

Topology

Audit

Maintenance

Directory

Web Directory

Search and Click to call

Web Directory

Search and Click to call

Security

Maintenance

Scheduler

PKI

Page 11: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•11 | Presentation Title | 2010

Unified User Management2

Page 12: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•13 | Presentation Title | 2010

Unified User Management

Profile Management

User creation off line

Mass provisioning by csv import

Association with a SIP device

Page 13: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

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Unified User Management

Unified User Management for OXE, Multimedia Apps, BiCS

User Provisioning with Profiles

Provisioning new SIP phones 8082

Multimedia Users

Next Gen Platforms

8770 Client8770

Server

PBX Users

Page 14: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•15 | Presentation Title | 2010

Device Management3

Page 15: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

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Device Management

Simplification

1) Deployment

2) Management of SIP phones (including 3rd party)

OXE

Multimedia Apps

Mobile Carriers or Wifi

Web Service

sThomson

IP Touch

My IC Phone

MyIC PC SIP

Third Party - SDK

IP Touch

My IC Phone

MyIC PC SIP

MyIC Mobile

Page 16: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•17 | Presentation Title | 2010

Converged Performance & QoS4

Page 17: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•18 | Presentation Title | 2010

Proactive Performance monitoring

VitalSuite® powered

• Continuously measure performance

-VoIP Performance (MOS, R-factor)

-PBX and ICS Messaging resource monitoring

• Use Key performance indicators (KPIs)

• Use threshold settings that provide advance warning

Let’s keep you healthy

Page 18: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

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Converged Performance & QoS

VitalSuite performance management

VoIP Quality

Performance alarms

OXE (Multi-Releases) OXE R10 BICS

Lan/WanLan/Wan

8770 Server

Multimedia User Next Gen

Page 19: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•20 | Presentation Title | 2010

PKI Certificate Management5

Page 20: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

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PKI – Certificate Management

Provides “Native” trust between:

• Device, Nodes, Servers

Packaged PKI management tool

• Supported by Alcatel-Lucent technical support

Uniform certificate distribution tool

8770 server

8770 Client

Application server

CA root

[Server 2]

CA root

CA root

CA root

8770 Serve

r

sRTP

[Server 3]

SIP T

LS

SIP T

LS

Page 21: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

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Unified Company Directory6

Page 22: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•23 | Presentation Title | 2010

Unified Company Directory

Company Directory:

Front desk

End users (50K users)

Support for LDAP

Page 23: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•24 | Presentation Title | 2010

Summary7

Page 24: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•25 | Presentation Title | 2010

Driving factors for Unified Management

25 |Apps & NMS Organization | April 2007

Converged NM

Diverse Enterprise Portfolio

Simplification of Operational tools

end to end solution

high level expertise due to complexity

Demand

for

Page 25: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•26 | Presentation Title | 2010

OmniVista 8770 Unified Management

UnifyingOXO, OXE,Next-Gen platforms

My IC My TeamWork VitalSuite

Page 26: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

All Rights Reserved © Alcatel-Lucent 2010•27 | Presentation Title | 2010

Evaluation of this sessionA

Page 27: All Rights Reserved © Alcatel-Lucent 2010 1 | Presentation Title | 2010 Phil Morrison October, 2010 Improving Business Efficiencies with Unified Management.

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Evaluation of this session

Please take 2 minutes to fill out the evaluation form, distributed to you

by the speaker

Please fill out as title of this presentation: « Unified Management »

Submit the form when leaving the room or put it in one of the boxes that

you find everywhere in the venue

THANK YOU

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