All Hands TeleDentistry Forum Teresa A. Dolan, DDS, MPH
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Transcript of All Hands TeleDentistry Forum Teresa A. Dolan, DDS, MPH
All Hands All Hands TeleDentistry ForumTeleDentistry Forum
Teresa A. Dolan, DDS, MPHTeresa A. Dolan, DDS, MPHProfessor and DeanProfessor and Dean
December , 2004December , 2004
What is the “TeleDentistry Grant?”What is the “TeleDentistry Grant?”
Brief HistoryBrief History
Grant ObjectivesGrant Objectives
TeleDentistry: Improving Access to Dental CareTeleDentistry: Improving Access to Dental Care
90% of low-income Floridians have NO 90% of low-income Floridians have NO access to dental care*access to dental care*
UFCD Clinics: 80,000 patient visits UFCD Clinics: 80,000 patient visits annually; 11,400 visits for children living annually; 11,400 visits for children living at or below 200% of povertyat or below 200% of poverty
TeleDentistry can expand access through TeleDentistry can expand access through educational and clinical outreacheducational and clinical outreach
*Department of Health-Public Health Dental Program*Department of Health-Public Health Dental Program
UFCD Statewide Network for Community Oral HealthUFCD Statewide Network for Community Oral Health
Gainesville
St. Petersburg
Hialeah
Jacksonville
Apopka
Hillsborough CC
UFCD UFCD Videoconferencing Videoconferencing
NetworkNetwork
TeleDentistry includes the TeleDentistry includes the addition of Digital Radiography addition of Digital Radiography to improve patient care to improve patient care
TeleDentistry Grant ObjectivesTeleDentistry Grant Objectives
Improve IT infrastructure to:Improve IT infrastructure to:
Expand distance learning Expand distance learning capabilities (live interactive and capabilities (live interactive and web-based)web-based)
Implement digital radiographyImplement digital radiography
Develop and evaluate clinical Develop and evaluate clinical consultations using technologyconsultations using technology
Office of Information Office of Information SystemsSystems
Godfrey Ovwigho, Ph.D.Godfrey Ovwigho, Ph.D.Director, Information SystemsDirector, Information Systems
December 2004December 2004
Quality of ServiceQuality of Service
Instructionalsupport
Website/webpage
Otherservices
DL/VideoConferencing
eLearning QR -Billing,reports
SharedDrives
PCs
Network -Internet
Printing
QoS
Customer ServiceCustomer Service
Incidents/CallsWalk-inPhoneEmailWebFax
Technical ServiceOffice visitSite visit
Phone SupportEmail Support
Etc.
FeedbackEmail/surveyQuestionnaire
Communication
Staff ReorganizationStaff ReorganizationNetwork & Servers
Internet, Shared drives, Email, etc.
Web ServicesWebsite, eLearning,
Video-Conference (DL),Instructional Support
Clinical Financial AppsQR – patient info., Billing, reports, etc
Why IS Staff Reorganization?Why IS Staff Reorganization?
TT EE AA MM SSTT = together = together
EE = everyone = everyone
AA = achieves = achieves
MM = maximum = maximum
SS = success = success
I. S. Infrastructure - ServersI. S. Infrastructure - Servers
Email – GroupWise 6.5 – Server Email – GroupWise 6.5 – Server storage increased by 70%storage increased by 70%File & Print (NetWare 6.5) 120% File & Print (NetWare 6.5) 120% storage increase.storage increase.Quick Recovery – Medicor MiPACS Quick Recovery – Medicor MiPACS activation. Storage will increase up activation. Storage will increase up to 1000%to 1000%Web Server storage: 50%Web Server storage: 50%UPS: 30KVaUPS: 30KVaA/C: 5 tons.A/C: 5 tons.
I. S. Infrastructure - I. S. Infrastructure - TelecommunicationsTelecommunications
JAX will remain at DS3 (45 JAX will remain at DS3 (45 mps).mps).
Hialeah: Full T1 (1.5 mps)Hialeah: Full T1 (1.5 mps)
St. Pete: Full T1 (1.5 mps)St. Pete: Full T1 (1.5 mps)
Apopka: Full T1 (1.5 mps)Apopka: Full T1 (1.5 mps)
HCC: Full T1 (1.5 mps)HCC: Full T1 (1.5 mps)
Internet2 & FloridaLamdaRailInternet2 & FloridaLamdaRail
I S MilestonesI S Milestones
Chaotic
Reactive
Proactive
Service
Value
Distance Learning/Web Distance Learning/Web Based TechnologiesBased Technologies
Boyd E. RobinsonBoyd E. Robinson
Director-Community Based ProgramsDirector-Community Based Programs
Goal #1: Expand and Evaluate Goal #1: Expand and Evaluate Video TeleconferencingVideo Teleconferencing
Upgrade TechnologyUpgrade TechnologyD3-3D3-3
St. Petersburg ClinicSt. Petersburg Clinic
TeleDentistry TeleDentistry EquipmentEquipment
Polycom Polycom TechnologyTechnology
Goal #1: Expand and Evaluate Goal #1: Expand and Evaluate Video TeleconferencingVideo Teleconferencing
Upgrade TechnologyUpgrade TechnologyD3-3D3-3
St. Petersburg ClinicSt. Petersburg Clinic
Video Teleconferencing CartVideo Teleconferencing CartActive Consultations (Oral Active Consultations (Oral Pathology first)Pathology first)
Synchronous Synchronous ConsultationsConsultations
Ties with Digital Ties with Digital RadiographyRadiography
Dual screen Dual screen
Goal #1: Expand and Evaluate Goal #1: Expand and Evaluate Video TeleconferencingVideo Teleconferencing
Upgrade TechnologyUpgrade TechnologyD3-3D3-3
St. Petersburg ClinicSt. Petersburg Clinic
Video Teleconferencing CartVideo Teleconferencing CartActive Consultations (Oral Active Consultations (Oral Pathology first)Pathology first)
““Virtual Study Groups”Virtual Study Groups”
Interactive Distance LearningInteractive Distance Learning
Goal #2: Develop Web Goal #2: Develop Web Based TechnologiesBased Technologies
““Case of the Month”Case of the Month”
Develop educational site for Develop educational site for dental patients with common, dental patients with common, chronic, or difficult treatmentchronic, or difficult treatment
Aid in the development of Aid in the development of “Virtual Study Groups”“Virtual Study Groups”
Digital RadiographyDigital Radiography
Jeff Loomis, MHAJeff Loomis, MHA
Associate Director-UF Center for TelehealthAssociate Director-UF Center for Telehealth
Why Digital Radiography?Why Digital Radiography?
EIP – Electronic Image ProcessingEIP – Electronic Image Processing
Do more and see moreDo more and see more
Archiving & DurabilityArchiving & Durability
Print, re-print, and never losePrint, re-print, and never lose
Increased EfficiencyIncreased Efficiency
Take more x-rays…fasterTake more x-rays…faster
Decreased OverheadDecreased Overhead
No more film or chemicals to No more film or chemicals to purchasepurchase
Slide taken from Air Techniques presentation
Technology ConsiderationsTechnology ConsiderationsPhosphor Storage Plates (PSP) vs. Direct DigitalPhosphor Storage Plates (PSP) vs. Direct Digital
Equipment durabilityEquipment durability
Plates are similar to Plates are similar to regular filmregular film
Wider selection of PSP Wider selection of PSP sizessizes
Initial cost vs. Initial cost vs. replacement costsreplacement costs
Medicor ImagingMedicor Imaging
Improved processingImproved processing
Analysis toolsAnalysis tools
Clinical software Clinical software integrationintegration
Integrates with Integrates with telehealth hardwaretelehealth hardware
ImplementationImplementation
Phase 1Phase 1Main radiographyMain radiography
EndoEndo
Phase 2Phase 2Pedo, FTD, Faculty Practice, Graduate Pedo, FTD, Faculty Practice, Graduate Perio, Student ProstheticsPerio, Student Prosthetics
Satellite clinicsSatellite clinics
EVALUATIONEVALUATION
Neale Chumbler, PhDNeale Chumbler, PhD
Why do we evaluate?Why do we evaluate?
Teledentistry is not a single form of technology, Teledentistry is not a single form of technology, but part of the wider process of healthcare but part of the wider process of healthcare delivery.delivery.
Any new form of technology should be rigorously Any new form of technology should be rigorously evaluated in terms of improving health outcomes evaluated in terms of improving health outcomes and reducing costs.and reducing costs.
Case of the Month
Case of the Month
Distance Learning
(VC & Web)
Distance Learning
(VC & Web)
Digital Radiography
Digital Radiography
Clinical Consultation
Clinical Consultation
EvaluationEvaluation
Primary Evaluation ObjectivesPrimary Evaluation Objectives
Assemble and share information Assemble and share information concerning the origin, concerning the origin, implementation, and outcomes of the implementation, and outcomes of the teledentistry initiative.teledentistry initiative.
Months 1 - 6Months 1 - 6Identify appropriate measures to assess the Identify appropriate measures to assess the project.project.
Determine how the project’s outcomes will be Determine how the project’s outcomes will be assessed.assessed.
Satisfaction with web and video based instruction Satisfaction with web and video based instruction and telemedicine consultation servicesand telemedicine consultation services
Determine how the project’s success will be Determine how the project’s success will be assessed.assessed.
Where are we now?Where are we now?
UFCD Needs Assessment developed and UFCD Needs Assessment developed and administered via E-mail and on paper.administered via E-mail and on paper.
Survey instruments developed.Survey instruments developed.Case of the MonthCase of the Month
Distance Learning via Video ConferencingDistance Learning via Video Conferencing
IRB approvalIRB approval
University of Florida College of Dentistry Needs Assessment:Teledentistry - December 2004
https://dentistry.medinfo.ufl.edu/cgi-bin/eval.cgi?dir=Teledentistry
9. What component of the proposed UFCD teledentistry program are you most likely to use?
Check all that apply. Live interactive videoconferencing Live demonstrations of various dental procedures Online “Case of the Month” to test your clinical skills and earn CE credit Dental Study Clubs using live video conferencing and web-based instruction Web based Educational Experiences Remote Clinical Consultation Use of Digital Radiography
Survey Instrument: Distance Survey Instrument: Distance Learning via Video ConferencingLearning via Video Conferencing
Participant satisfaction and expectationsParticipant satisfaction and expectations
Picture and sound qualityPicture and sound quality
Benefits and limitations of videoconferencingBenefits and limitations of videoconferencing
Knowledge gained from the course Knowledge gained from the course
Applicability and benefit to the participant’s Applicability and benefit to the participant’s practice practice
Survey Instrument: Case of the MonthSurvey Instrument: Case of the Month
Participant expectationsParticipant expectations
Participant satisfaction with content and Web Participant satisfaction with content and Web formatformat
Benefits and limitations of online formatBenefits and limitations of online format
Online picture qualityOnline picture quality
Knowledge gained from Case of the Month and Knowledge gained from Case of the Month and usefulness in participant’s practiceusefulness in participant’s practice
Clinical confidence about topicClinical confidence about topic
What’s Next????What’s Next????
Develop survey instruments for Develop survey instruments for Clinical Consultation and Digital Clinical Consultation and Digital Radiography.Radiography.
Case of the Month Randomized TrialCase of the Month Randomized Trial
Data Collection and AnalysisData Collection and Analysis
Proof of effectiveness for Proof of effectiveness for future funding opportunitiesfuture funding opportunities
Questions?Questions?