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All brand names, product names or logos referenced in this presentation are trademarks or registered trademarks of their respective companies or organizations © 2001 Infosys All rights reserved
-------- 20th Annual General Meeting --------
Operational Highlights 2001Operational Highlights 2001
© 2001 Infosys All rights reserved
20th Annual General Meeting
This presentation may contain certain forward looking statements. The company may not achieve results as expressed or implied by such forward looking statements. Actual results could differ materially from those expressed or implied in such forward looking statements due to a number of factors including those discussed under the head "Risk factors" in the company's filings with the United States Securities and Exchange Commission. Do not place undue reliance on these forward looking statements. This presentation contains references to findings of various reports available in the public domain. The company makes no representation as to their accuracy or that the company subscribes to those findings. They are provided only by way of information.
This presentation may contain certain forward looking statements. The company may not achieve results as expressed or implied by such forward looking statements. Actual results could differ materially from those expressed or implied in such forward looking statements due to a number of factors including those discussed under the head "Risk factors" in the company's filings with the United States Securities and Exchange Commission. Do not place undue reliance on these forward looking statements. This presentation contains references to findings of various reports available in the public domain. The company makes no representation as to their accuracy or that the company subscribes to those findings. They are provided only by way of information.
© 2001 Infosys All rights reserved
20th Annual General Meeting
The Year That Was …The Year That Was …
Strategies for Growth
Operational Excellence
© 2001 Infosys All rights reserved
20th Annual General Meeting
Strategies for GrowthStrategies for Growth
© 2001 Infosys All rights reserved
20th Annual General Meeting
Strengthening the Business ModelStrengthening the Business Model
Quality
– Process Improvements
Information Based Management
– System Developments
Leadership
– New Generation
Customer Value Proposition
– Domain Competency
– Technology Consulting
– Business Consulting
Global Global Delivery Delivery ModelModel
Knowledge Management
– New Initiative
© 2001 Infosys All rights reserved
20th Annual General Meeting
6 Sigma6 Sigma CMM Level 5CMM Level 5
Focus on
development centers
MBNQAMBNQA
Management
Delivery
Support
Exceed our targets
Quality – Process ImprovementsQuality – Process Improvements
Cross Functional
Process Improvement
© 2001 Infosys All rights reserved
20th Annual General Meeting
• Business pipeline• Receivables tracker• Proposal information• Document templates
• Integrated project management• Project review• Employee allocation database
• Travel system• Visa status information
Decisions based on information
DeliveryDelivery
SalesSales OperationsOperations
Information Based Management – System DevelopmentsInformation Based Management – System Developments
© 2001 Infosys All rights reserved
20th Annual General Meeting
Thought LeadersThought Leaders
Task PerformersTask Performers
Leadership – The New GenerationLeadership – The New Generation
Community Empathy
Leadership Development Elements (LDE) in ILS
360* Feedback
Developmental Assignments
DevelopmentalRelationships
Feedback Intensive Program
Infosys CultureWorkshop
ActionLearning
Systematic ProcessLearning
Leadership SkillBased Training
© 2001 Infosys All rights reserved
20th Annual General Meeting
Learn once, use anywhereThe Objective
"Infosys is a KM pioneer in India …….. ” - Dr Karl-Erik Sveiby
Knowledge Management – New InitiativeKnowledge Management – New Initiative
• Major strides in enabling knowledge sharing and reuse across Infosys
• Developed Knowledge Maturity Model
• Globally recognized
The Result
© 2001 Infosys All rights reserved
20th Annual General Meeting
“IT-led-Business Transformation”
Customer Value PropositionCustomer Value Proposition
Domain Competency
Business Consulting
Technology Consulting
• Understanding customers’ business
• Building frameworks, centers of excellence and research
• Technology solutions to business problems
© 2001 Infosys All rights reserved
20th Annual General Meeting
Operational HighlightsOperational Highlights
© 2001 Infosys All rights reserved
20th Annual General Meeting
Growth
– Human resources
– Customers
Global Presence
– Infrastructure development
Rewards & Recognition
– Dignitary visits
– Awards
Excellence in action
– Solutions
– Products
Global Global Delivery Delivery ModelModel
© 2001 Infosys All rights reserved
20th Annual General Meeting
April 1, 2000 – March 31, 2001Applicants 385,248
Interviewed20804
Offered7648
Accepted6100
Tested49100
Growth In Human ResourcesGrowth In Human Resources
Recruitment statistics
1997 1998 1999 2000 2001
Resource strength over the years
17052605
3766
5389
9831
0
2000
4000
6000
8000
10000
12000
© 2001 Infosys All rights reserved
20th Annual General Meeting
Growth in CustomersGrowth in Customers
ABB Alstom Vodafone Networks
Schlumberger Siemens Energy & Automation
New clients added
45 45 39
99
122
0
20
40
60
80
100
120
140
1997 1998 1999 2000 2001
© 2001 Infosys All rights reserved
20th Annual General Meeting
ŸŸŸŸŸŸ
ŸŸ
Ÿ ŸŸŸ
Ÿ
UAE: Sharjah
Canada: Toronto
Global PresenceGlobal Presence
Europe:BrusselsFrankfurtLondonParisStockholm
Asia:Hong KongMelbourneSydneyTokyo
India: Bangalore (5), Bhubaneswar, Chennai, Delhi, Hyderabad, Mangalore, Mohali, Mumbai, Mysore, Pune
South America: Argentina
USA: Atlanta, Boston, Chicago, Fremont, New Jersey, Dallas, Los Angeles, New York, San Francisco, Seattle, Phoenix
© 2001 Infosys All rights reserved
20th Annual General Meeting
Excellence in Action - SolutionsExcellence in Action - Solutions
© 2001 Infosys All rights reserved
20th Annual General Meeting
Banking Business UnitBanking Business Unit
Annual banking technology conference-cum-exhibition“Banking on E-commerce”
Annual banking technology conference-cum-exhibition“Banking on E-commerce”
Product launch Product enhancement
© 2001 Infosys All rights reserved
20th Annual General Meeting
Banking Unit CustomersBanking Unit Customers
First Atlantic Bank, NigeriaOceanic Bank, NigeriaStandard Trust Bank, Nigeria
Abu Dhabi Commercial BankNational Bank of Abu Dhabi
ABN Amro Bank (India)Bank of RajasthanIDBI BankKarnataka BankPunjab National BankTamilnad Mercantile BankUTI Bank
Delphi Bank
© 2001 Infosys All rights reserved
20th Annual General Meeting
“... the darling of many foreign investors - partly because its disclosure practices make it one of the most transparent companies in India... ”
Business Today - Hewitt
Study rates Infosys as the Best Employer of India
Financial Technology Asia
Adjudged Best Regional Software House.
Resource Management
Ranked No.2 in corporate governance survey
Corporate Leadership
Stakeholder Interest
Business Excellence
QualityIMC Ramakrishna Bajaj Award
First IT company to get the award
Product Excellence - BankAwayNational IT Award 2000 - Won the CSI-WIPRO National IT Award - recognized as the “Best Packaged Application” by the CSI
Awards & RecognitionAwards & Recognition
© 2001 Infosys All rights reserved
20th Annual General Meeting
Dignitary Visits Dignitary Visits
Jan 19, 2001Hon. Prime Minister Atal Behari VajpayeeJan 19, 2001Hon. Prime Minister Atal Behari Vajpayee
Aug 22, 2000 Hon. PM of Japan – H.E. Yoshiro MoriAug 22, 2000 Hon. PM of Japan – H.E. Yoshiro Mori
Jan 16, 2001 H.E. Li Peng - Chairman - National People's Congress, People's Republic of China
Jan 16, 2001 H.E. Li Peng - Chairman - National People's Congress, People's Republic of China
Jan 28, 2001 Hon. PM of Mauritius – H.E. Anerood Jugnauth
Jan 28, 2001 Hon. PM of Mauritius – H.E. Anerood Jugnauth
© 2001 Infosys All rights reserved
20th Annual General Meeting
What Our Customers Say…What Our Customers Say…
© 2001 Infosys All rights reserved
20th Annual General Meeting
What Our Customers Say…What Our Customers Say…
© 2001 Infosys All rights reserved
20th Annual General Meeting
Thank YouThank You