Alison o'connor & mary muscara

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Repositioning the Library - sink or swim? Alison O'Connor NATIONAL LIBRARY MANAGER 651290702 25 August 2011 Mary Muscara MELBOURNE LIBRARY MANAGER

Transcript of Alison o'connor & mary muscara

Page 1: Alison o'connor & mary muscara

Repositioning the Library - sink or swim?Alison O'ConnorNATIONAL LIBRARY MANAGER

651290702

25 August 2011

Mary MuscaraMELBOURNE LIBRARY MANAGER

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A vision of the Library – making a splash

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Law libraries

Rising costs &

outsourcingChallenges

facing law libraries

Lateral recruitsLib

rary s

taff

skills

Invisib

le to

decis

ion

makers

Invisible to users

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Environment changes

Information overload

Techno-savvy clients

Collection Technology

Changing client expectations

Law libraries

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Knowledge team

IT

National

Managing risk

Collection Research Information literacy

eLibrary

Library & Research Services

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Strengths Weaknesses

• Experienced library team

• Organisation knowledge

• Search and evaluation skills of staff

• A lot of 'good will' exists for the library

• Increasing invisibility of library

• Reduced face-to-face contact with clients

• Long way from influencers/decision makers

• Separate to business / lack of integration with legal teams

• Library staff legal knowledge

• Library staff understanding of business and commerciality issues

SWOT analysis

Opportunities Threats

• Increasing information overload

• Decreasing information literacy skills

• Focus in the firm on risk management

• Focus in the firm on excellence

• Focus in the firm on expertise development and expertise profiling

• Emerging technologies

• Increasing costs of resources and the perception that online is free or cheaper

• Commercial publishers seeking to bypass libraries

• Techno-savvy clients who don't see the relevance of libraries

• Legal process outsourcing

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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- what would you add?

Law librariesSWOT

analysis

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How do we address

invisibility?

How do we become more commercial?

How do we demonstrate

value?

Where to from here?

How do we partner with

clients?

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Blake Dawson focusProactive

Building Relationships

Learn

ing Cult

ure

Trusted Advisor

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Excellent client service

CommercialityFostering team relationships

Understanding the business

Commitment to personal development

Technical expertise

Building client relationships

Case study 1: Key Performance Indicators

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Case study 2: Collaboration

Clients & strategyCorporate pilot

Graduate assessment

Expertise audit

Collaboration

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Case study 3: Library spaces

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Case study 4: eBooks & iPads

REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Strategic networking

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REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011

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Questions?