ALISON MARTIN

2 Ebor ViewGreen Hammerton

North YorkshireYO26 8BR

Home: 01423 339483Mobile: 07576 702914 (personal) Email address: alison.martin2407@gmail.com

Profile Summary

“A highly motivated and well organised professional with excellent Project & Operational Management. A strong commercial focus and the ability to communicate well at all levels who

is looking to bring my commercial and client relationship skills into a new opportunity”

Key Skills and Attributes

Extensive project management skills of large operations Senior level client management experience Ability to manage complex budgets multi service P&Ls and multi site teams. Excellent communicator and presenter Great organiser, self motivated, enthusiastic, committed and energetic. A customer focused provider achieving consistent service excellence to all clients. Versatile, highly capable and self motivated. Excellent track record of delivering client and sector budgets and client retention Highly developed managerial and organisational skills encompassing recruitment, training. Excellent understanding of company strategy and adapting to business direction with pace and

change management.

Career History

Compass Group October 2007 – December 2016

Experienced Head of Operations within the catering education sector.

Currently responsible for 9 Regional Managers from Scotland to the Midlands with responsibility for 158 school clients delivering an annual turnover in excess of £30 million

Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.

Developing and implementing new management tools to improve efficiency. To maintain strong relationships and deliver an excellent service to all stake holders within the

contracts. Training and developing the Regional management team to achieve excellent standards. Re-negotiating contracts and maintaining existing contracts. Managing the business to achieve financial targets with achievable and deliverable budgets. Delivery of the output specification within the various contracts including PFI. Strategic plans delivered in line with overall business strategy.

Prior to this role from Oct 2007 I was a Regional Operations Manager within the same sector until October 2013.

Accountabilities:Developing and leading a large team of 35 managers within the education sector in the Northwest until 2010 and subsequently in the North East.

JARVIS Position: Regional Manager Aug 2005 – Oct 2006

Accountabilities: Operational control for 4 contracts encompassing 45 schools both primary and secondary. Ensuring all agreed contracts / specifications are met liaising with all the clients concerned. Achieving Profit in all sites as per the individual contracts. Tendering of any new contracts.

BHS Position: Business Development Manager Jan 2000 – Apr 2005 Accountabilities:

Effectively manage budget in excess of £20 million over 20 food outlets. Maximise Sales, Margin and Control Profit & Loss Accounts. Recruitment and development of Restaurant and Assistant Managers. Develop business opportunities in both existing and new locations.

DEBENHAMS Nov 1987 - Dec 2000

Regional Restaurant Manager (Secondment) Jan 1999-Dec 2000Restaurant Manager (Various Locations) 1987 – Jan 1999

EDUCATION/QUALIFICATIONS

Secondary School - Rossett High School, Harrogate Sept 77 – June 83College - Thomas Danby, Leeds Sept 83 – June 87

Gained - 6 ‘O’ LevelsFood Technology DiplomaHotel & Catering Management – Higher National DiplomaAdvanced Food Hygiene Certificate.

Personal Details

Date of Birth: 24th July 1966 Clean driving license.