Aligning Effective Governance with Business Objectives

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Transcript of Aligning Effective Governance with Business Objectives

Page 1: Aligning Effective Governance with Business Objectives

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Creating Alignment that Makes a Difference: Aligning Effective Governance with Business Objectives

September 2016

September 2016

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1) Solve the problem, don’t just follow a process

2) Business objectives drive, metrics verify, and data is essential

3) Governance needs to be a part of the business strategy

4) You need effective governance now

Key TakeawaysSeptember 2016

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We’re in an AGILE era butTRADITIONAL governance dominates

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Busi

ness

Agi

lity

Gov

erna

nce

Governance Challenges

Business Process

Applications

Resources

Infrastructure & Assets

Projects

Business Process

Applications

Resources

Infrastructure & Assets

Projects

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Governance and the RecessionBusiness & Technology

Governance

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What problem are you trying to solve?

• Define the problem in the context of your

business – make it meaningful

• Have the correct representation – engage only

the right stakeholders

• Decompose the problem into achievable

“chunks” – make it actionable

• Create a plan that ties business and governance

objectives together – make it aligned

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What is your biggest governance challenge?

Unclear Objective(s)

Process Is Too Slow

Incorrect Stakeholders

Not Aligned with Business Needs

Not Actionable

Other

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Pay Attention to the Data

• New business and technology creates vast amounts of new data

• It’s very difficult to find meaning in data

“after the fact”

• Business objectives first

• Then metrics

• Then data

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What Bad Data Means to Projects and Programs

60%-80%IT Projects FailDue to poor requirements gathering analysis and management*

Costs companies over

$30 BillionAssociated with poorly defined applications*

* http://blog.allstream.com/use-these-famous-it-failures-to-drive-a-governance-agenda

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What Does Effective Governance Look Like?

Communication Alignment

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Effective Governance is a Balance

Busi

ness

Agi

lity

Gov

erna

nce

Business Process

Applications

Resources

Infrastructure, Assets & Process

Projects

Business Process

Applications

Resources

Infrastructure, Assets & Process

Projects

Successful Approach

Commitment

CommunicationClarity

Integration

People

Process

Stra

tegy

Technology

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Alignment LevelsOptimized (Complete)

Responsive (measured)

Reactive (managed)

Undisciplined (unpredictable)

Chaos (poorly controlled)

Business Agility

Governance

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How would you describe your current governance & business alignment?

Optimized

Responsive

Reactive

Undisciplined

Chaos

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What level of alignment do you need?

Optimized

Responsive

Reactive

Undisciplined

Chaos

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Case Study - Problem

• User is responsible for navigating multiple, disparate processes, and they don’t care about governance• “Checkbox” governance in place . . ..(no measurement and no common data across silos)• How do you execute on business decisions without visibility across the business?

EAProcesses

Arch Tools

TAM

Supply Chain

AssetManagement

Procurement& Contracts

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Case Study - Solution

• Common language (data) enables interoperability between processes and establishes SOR• Federated stewardship enables creation of an integrated, enterprise business view • User is “enabled” to do their job versus being given “process obstacles”

EAProcesses

Arch Tools TAM Supply Chain

AssetManagement

Procurement& Contracts

ProductCatalog

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Case Study - Results

Perceived risks did not materialize• Greatly increased speed of requests• Facilitated technology innovation

Business objectives were met• Asset Management can be measured• Asset rationalization is now BAU

Governance & Business Aligned• Technology portfolio management• Still had LOB autonomy

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Call to Action: Implement Effective Governance Now

• IoT / IoE “connectedness”• Service / SaaS reconciliation• Containerization• Cloud utilization• New Software & Hardware models• Interfaces• “Thing” attributes• User differentiation

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1) Solve the problem, don’t just follow a process

2) Business objectives drive, metrics verify, and data is essential

3) Governance needs to be a part of the business strategy

4) You need effective governance now

TakeawaysSeptember 2016

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Contact: www.bdna.com

Q & ASeptember 2016

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Creating Alignment that Makes a Difference: Aligning Effective Governance with Business Objectives

September 2016