Alianza customer testimonials

CUSTOMER TESTIMONIALS

www.alianza.com

Alianza radically transforms communications delivery so that service providers thrive with

superior economics, feature set and control.

Alianza’s Cloud Voice Platform provides a zero-CAPEX, high-margin, low-risk VoIP solution and is designed specifically to

meet the full range of voice requirements for service providers. The turnkey wholesale solution enables cable, mobile, telco

and other broadband providers to rapidly launch and profit from residential and business VoIP services. Supporting greenfield

voice launch, market expansion, initial migration to VoIP or as a replacement for an older implementation of next generation

voice, the Alianza solution portfolio provides the clear choice for voice.

These service providers have turned to Alianza to power their VoIP and next generational communications services.

CHALLENGE: In looking to launch voice ViaSat required a partner that had the experience

and technology to operationalize and scale a new service combined with a clear

business case.

SOLUTION: ViaSat chose Alianza’s Cloud Voice Platform to power its Exede® Voice service

launched in June 2013. Alianza’s turnkey VoIP solution provided ViaSat with a superior time

to market, voice quality, operational control and SaaS-based cost model for ViaSat’s new

voice service.

RESULTS: A new revenue-producing service and better positioning with a multi-play

bundle for subscribers.

SATELLITE ISP I APPLICATION: GREENFIELD LAUNCH

CHALLENGE: Clearwire, a leading wireless ISP in the U.S., required lower cost and

streamlined solution to deliver VoIP over WiMAX to its residential and business customers.

SOLUTION: The company selected Alianza’s Cloud Voice Platform to simplify voice

management, eliminate CAPEX, reduce operational costs and integrate into its back-office

systems. Alianza helped Clearwire decommission its old VoIP network and rapidly transition its

existing subscriber base to the Cloud Voice Platform. Clearwire was acquired by Sprint in 2013.

RESULTS: Improved voice margins and freed up resources to fund other initiatives.

WIRELESS ISP I APPLICATION: VOIP MIGRATION“Alianza’s proven expertise and track record in success-fully deploying voice-over 4G wireless networks makes this relationship a natural fit for Clearwire. Alianza’s one-stop shopping approach to VoIP service delivery is an ideal solution to Clearwire’s need for a turn-key, highly scalable, customizable voice platform that provides us with the opportunity to consider new consumer offerings previous-ly unavailable to CLEAR.”

DOW DRAPER

SVP & General Manager of Retail

“At ViaSat, our engineers and technical team focused on optimizing every point in the Exede network to deliver superior call quality. Alianza will enable us to effectively manage and scale our back-office functions. Together, these capabilities are the foundation of an end-to-end customer experience that delivers quality, value and convenience.”

LISA SCALPONE

Vice President, Satellite Services

ATA WiMAXCloud Voice Platform

Cloud Voice Platform





CUSTOMER TESTIMONIALS

www.alianza.com

© Alianza 2014 . Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 06/2014

CHALLENGE: Vyve Broadband, a top 25 cable operator in the U.S., was seeking a next

generation VoIP solution to reduce costs and enable the launch of new residential and

business services.

SOLUTION: Previously Vyve used three different vendors with complex management stuck on

legacy signaling for voice. Alianza’s turnkey solution addressed requirements for reduce costs,

ease of implementation, improved operating efficiency and service agility.

RESULTS: Universal voice solution to power all services and across footprint with

improved margins.

CHALLENGE: TransworldNetwork, a provider of competitive voice and data communication

services, required a voice solution to deliver co-branded VoIP services in partnership with

rural electric cooperatives.

SOLUTION: TWN chose Alianza to add feature-rich voice services to its wireless

broadband services for residential customers. TWN staff leverages Alianza’s

comprehensive web-based portal to manage the entire voice offering.

RESULTS: New high-margin voice services.

CHALLENGE: LBiSat Satellite Communications, a global provider of satellite-based

telecommunications services, required a high-quality voice solution to deliver VoIP over

satellite broadband to remote areas of the U.S.

SOLUTION: LBiSat selected the Alianza Cloud Voice Platform to deliver temporary phone

service to the U.S. Forest Service while fighting forest fires and to mining and oil-rig camps.

Alianza’s ease of management and high quality service delivery were key factors in

choosing a solution provider.

RESULTS: A flexible business solution and business model to power mission critical

communications.

CABLE MSO I APPLICATIONS: VOIP MIGRATION, MARKET EXPANSION

TELCO I APPLICATION: GREENFIELD LAUNCH

SATELLITE ISP I APPLICATION: GREENFIELD LAUNCH

“Vyve Broadband was formed with a core strategy to provide a truly, next- generation broadband customer experience to the largely underserved markets that we have recently acquired. After a rigorous analysis of all of the potential voice technology partners, Vyve is confident that the Alianza cloud voice solution is the best offering for our commercial and residential customers.”

VIN ZACHARIAH

Senior Vice President of Residential Services

“TWN provides broadband access to consumers across many states, and the ability to deliver digital phone service in conjunction with Internet access services will be a major benefit to the rural consumer base we serve.”

COLIN WOOD

CEO

“Many of our customers, such as the U.S. Forest Service, are involved in emergency and disaster recovery efforts in remote areas. They demand high-quality, low-latency VoIP services—which can be a challenge for satellite-based communications. Alianza was the only vendor offering high- quality voice and a complete host of features all bundled into one.”

MIKE LYMAN

Director of Project Management




Alianza customer testimonials

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