Rinascimento Digitale

Alfresco Day Roma 17 November 2015

John Newton Founder and CTO, Alfresco

@johnnewton

It all started 25 years ago… Challenges

Documentum  Team  –  March  1991  

Long-term Productivity Growth in Europe Challenges Pe

rcen

tage

Gro

wth

in P

rodu

ctiv

ity

Source: OECD -­‐2,5  -­‐2,0  -­‐1,5  -­‐1,0  -­‐0,5  0,0  0,5  1,0  1,5  2,0  2,5  3,0  

2001-­‐2007  2007-­‐2009  2009-­‐2012  

Italy  

Italian Banking Sector lumbered with Bad Loans Challenges

Italy  

Public Expenditure as %GDP Challenges Italy  

Ed  ora  cosa  dobbiamo  fare?!!  

Everyone is talking about Digital Digital This  is  a  Board  Level  Discussion  

Gartner’s Nexus is creating the Digital Enterprise Digital

Gartner Nexus PWC 6th Annual Digital IQ Survey, 2014

Digital  Business  

Cloud Social

Big Data Mobile

New Digital Government Digital

Responsiveness to Citizens!

Openness and Transparency!

Support of Commerce!

Shared Services!

Mobile Access!

Customer- and

Location- centric

services!

Smart and !Predictive

Data!

Paper-less Processing!

New Digital Banking Digital

Top Employees

CustomerSatisfaction

ValueGrowth

Profitability

Suppliers

Production & Logistics

Purchasing

R&D Network

Source: Scania AB – Vehicle Manufacturer

Commercial Operations

Network

Sales & Marketing

Services

Internet of Things

Maintenance

Coordination

New Digital Manufacturing Digital

Objectives of Digital Digital

EMPLOYEES, PARTNERS & VALUE CHAIN!

Integrate

PEOPLE, BUSINESS & THINGS!

New Organizational Designs Around

SPECIALIZATION!

Agility over

Blurred lines between

PHYSICAL & DIGITAL!

“Digital will disrupt almost every industry”

Content & Process drives the Flow of Information through the Digital Enterprise Digital

CUSTOMER!ENTERPRISE!

Data information & insights

New digitally enhanced products and services

PROCESS!

COLLABORATION!

CONTENT!

CONTENT!

Digital Sembra  

divinamente  posiIvo!  

New Ways of Working 1  

New Expectations of Easy, Mobile, Collaborative

of world’s workforce will be mobile in 2015

37% Legacy ECM Systems Left Behind

Source: IDC

New Generation of Digital Natives

75% of the global workforce in 2020 will be Millennials

Source: BPW Foundation

TREND  

Poor user adoption •  Cumbersome •  Non-intuitive •  No B2B sharing •  No remote access

The New Digital World Demands a Different ECM Model Trends

Content  management  will  be  personalized  with  foldering  and  process  needs  tailored  by  each  individual  user.    

Content  Mobility  Context  Aware  

AnalyIcs  

Social  Layering  

Cloud  

Easy  Content  Management  

Trends

Lo  sapevo  non  avrei  dovuto  usare  quella  

spazzatura!  

Extended Enterprise 4 Trends

TREND  2  

Inter-Connected Web of 2-way information sharing

Legacy  ECM  Systems  Le;  Behind  

Business not bound by the Firewall

Architected at a time when users and content stayed behind the firewall

Resellers

Customers

Agencies Contractors

Suppliers

Employees

On-Premises

Employees, Partners and Customers

Process Content

Digital  Enterprise  

The Digital Enterprise as an Open API

Customer  Info  

LogisIcs  Info  

Support  

Project  Support  

CUSTOMERS!SUPPLIERS!

API  API  

Apps  

Mobile  

Syndicate  

Submissions  

Trends

Explosion in Digital Content 4 Trends

3  

More Bigger, Rich and Deeper Content

Legacy ECM Systems Left Behind

More Context is Essential

Ill-equipped to handle new and traditional types of content and context

Source: IDC

Growth in digital content from 2010 to 2020

50X

Source: IDC

44% of time workers can’t find the info needed to do their jobs

?

TREND  

A New Scale of Information Trends

$Enterprise

Document Library

Loans & Policies

Claims & Case Processing

Transaction & Logistics Records

Research & Analysis

Real-­‐Ime  Video  

Internet  of  Things  

Medical  &  Personnel  Records  

Government Records & Archives

Discovery & Litigation

New IT Infrastructure 4 Trends

4  

Technology Waves of Cloud and Virtualization

Legacy ECM Systems Left Behind

Flexible Deployment – OnPrem or in Cloud

Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration

Source: IDC Source: IDC

69% of enterprises use cloud computing

TREND  

Where Content Lives

61%

13%

Legacy ECM Just Doesn’t Hack It Trends

Legacy  ECM  System  Modern,  Responsive  Website  

are  unconnected  

Processes  don’t  use  live  reference  data  

Lack  of  Agility  and  User  Acceptance  

No  REST  APIs  

Inflexible  Architecture  and  On-­‐prem  

Bound  

Can’t  connect  to  users’  channel  of  

choice  Can’t  handle  peak  loads  

Lack  of  Scalability  

Missing  or  Manual  

IntegraEon  

Poor  UI,  Design,  Build  and  Configurability  

Big Monolithic Stacks are crumbling under the strain Trends IBM   Oracle   Microso\   SAP   EMC  Cloud Social

Big Data Mobile

Sowing  dis-­‐content  Complexity  /  Cost  One  size  doesn’t  fit  all  Not  Future  Proof  

Trends

Rafaello,  Portrait  of  Pope  Julius  II  

L  IBM  mi  ha  deao  che  i  loro  

sistemi  sarebbero  staI  infallibili!  L  

Accelerate user adoption

Freedom to innovate

SIMPLE  

SMART  

OPEN  

Drive digital transformation

Connect  people,  content,  and  processes  to  accelerate  digital  transformaJon  

Content   Process  

Smart Process Applications Strategy

Distribute!

Insights!

Collaborate!

Process!Customer  Lifecycle  

Product  Lifecycle  

Project  Lifecycle  

Employee  Lifecycle  

CUSTOMERS!SUPPLIERS!

Contracts  Proposals  Sales  Mat.   Onboard   Service  Case  

Mfg  Plan  Spec  Design   Procurement   Rollout  

Planning  Proposal  IncepIon   Implement   Postmortem  

Onboard  Hire  Recruit   Train   Review  

A Digital Platform to enable apps that drive the flow of Information through interconnected applications – Configured, Not Customized  

Digital Smart Process App Architecture

Smart Process Apps

Simple Application Model Framework

Productivity Services

Data Control Architecture

Loosely-coupled Digital Services

Search Content Process Integration Analytics Case

Strategy

Alfresco Smart Process Apps Strategy

CASEID

Case �Model

Process

UX / UI Configurable Standalone "

Application Templates

Contract Management

…On-boarding App

... 3rd Party Partner Apps

Digital Solutions Strategy

Document Library

Image Management

File Sync & Share

Search  &  Retrieval  

Business Process

Management

Records Management

Case Management

Media  Management  

Information Publishing

Loosely-Coupled, Microservice Digital Flow Architecture

Strategy

Identity

Search Content

Storage

Process Integration Analytics

Hybrid

Digital Services

Transform Sync

Standard  RESTful  APIs  

Flexible Activiti Processes with Flexible Deployment Strategy

Firewall

Activiti Process Engines

Administrator   User  Apps  

Activiti Process Engines

User  Apps   User  Apps  

Tenant Tenant

Index and Search Architecture Strategy

Full-Text Query

Metadata Query

Facets & Buckets

Security Filters

Results Processing

Credit: Ryan Tobora ThinkBig, Teradata http://thinkbig.teradata.com/solrcloud-terminology/

Text Extraction

Metadata Injection & Path Processing

Shingles

ACL Processing

Results Process Term-hit Highlighting

Smart Process Containers Simplify Digital Process Strategy

Categories

Inbox

App Component

Query

Content Process

Lifecycle

View

Bus Entity + Metadata

Actions

Roles

Discussions

CASE

ID

Context

Team

Permissions Analytics

No Limits – Investing in Scale, Distribution and New IT

Strategy

Identity & Security

Distributed

On-Premise

Cloud

Data Control Architecture

Billions  of  Documents  

Cloud  NaIve  

Micro  Services  &  Shared  Nothing  

BM4 Test Execution Environment –1.2 Billion Docs / 4.2 Million per Hour Strategy UI  Test   x  20  m3.2xlarge    Simulate  500  Users  

•  Selenium  /  Firefox  •  1  hour  constant  load  •  10  sec  think  Ime  

UI  Test   UI  Test  

Alfresco   Alfresco   Alfresco   x  10  c3.2xlarge    Alfresco  with  Share  and  Repo  

Solr   x  20  c3.8xlarge    Solr   Solr  

Aurora   x  1  db.r3.4xlarge  

ELB  

Sharded  Solr  Cloud  

sites   folders   files   transacIons   dbSize  GB  

10,804   1,168,206   1,168,206,000   15,475,064   3,185  

AWS  Import/Export  

(in  place)  

AWS  

To change the data center equation

3-­‐6  Months  QuesIonable  Scale  Liale  Redundancy  

Lots  of  $$$  

<  30  mins  10x  Faster  

ElasIc,  Fault-­‐Tolerant  Open,  Cost  EffecIve  

ECM   ECM   ECM  

Search   Search   Search  

FS   FS   FS  

Hardware   Hardware   Hardware  

Load  Balancer  

DR  Plan  

HSM   HSM   HSM  

ECM   ECM   ECM  

ELB  

Alfresco   Alfresco   Alfresco  

Solr   Solr   Solr  

S3  

EC2   EC2   EC2  

AZ1   AZ2   AZ3  

Aurora  

EBS  

Strategy

Ho  speso  gli  ulJmi  6  giorni  nel  configurare  il  data  center!  

Digital Smart Process App Architecture

Smart Process Apps

Simple Application Model Framework

Productivity Services

Data Control Architecture

Loosely-coupled Digital Services

Search Content Process Integration Analytics Case

Strategy

Alfresco Delivers a Digital Integration Platform Strategy

Responsive  and  Mobile  Apps  and  Websites  

Real-­‐Ime  

Agile  Processes  

Modern  REST  APIs  

Hybrid  ConnecEons  and  Flexible  IntegraEon  

User  Engagement  

Cost-­‐effecIve  and  elasIc  

Scale  Out  Architecture  

Simple,  Open  Source  Tools  

and  IntegraEon  

Simple  UI  and  End-­‐user  

Process  Designers  

Search  

Analytics  

Intelligence  

Process  

Innovation and R&D at theSpeed of Open Source and Cloud

DON’T  GET  LEFT  BEHIND  

GRAZIE MILLE!@johnnewton

@Alfresco

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