Alex Vasquez-Resume
1
Professional Experience ........................................................................................... Strategic Financial Solutions / Negotiations Associate / 1/2016 – 6/2016 Meticulously Processed all legally binding settlement letters on behalf of clients Set up payment plans, ensuring that all arrangements worked mathematically Tracked employee productivity and errors, updating management daily Worked closely with in-house attorneys to streamline the overall negotiation process Cigna / Administrative Assistant / 9/2014 - 12/2015 Retained clients through meticulous account monitoring Skillfully managed a multi-line switchboard Delegated client payments, utilizing Receivables Edge software Improved Business quality results by studying and evaluating departmental needs Boon-Chapman / Quality Control / 4/2013 – 5/2014 Experienced in navigating teams through changing Business environments Prepared departmental reports, identifying error trends, and presenting recommendations to management Validated agent applications and licensing credentials Consistently identified problems and implemented corrective processes Select Care Benefits Network / Facilitator / 11/2010 – 11/2012 Advanced understanding of terms and conditions of patient assisted programs Initiated service for qualifying Patients, employing accurate documentation Developed efficient work methods to accomplish challenging work goals Documented Patient complaints in detail, determining Patient specific resolutions Orion Processing / Account Manager / 10/2008 – 11/2010 Negotiated unsecured debt on behalf of clients Provided exceptional customer service, while maintain a high level of integrity Identified ways to decrease Client spending to reduce debt Education ....................................................... BA in Communications AA in Psychology .......................................................................... California State University, Bakersfield Bakersfield College Alex Vasquez 550 W.140 th St, Apt.1 New York, NY. 10031 646-799-6083 [email protected] A self-motivated and organized professional with over 10 years experience providing thorough and competent Administrative support. Skilled communicator, able to maintain cultural sensitivity, establish rapport with members of different groups and promote team cohesiveness. Creative, resourceful and optimistic, with an uncompromising work ethic. AV
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Transcript of Alex Vasquez-Resume
Professional Experience ...........................................................................................
Strategic Financial Solutions / Negotiations Associate / 1/2016 – 6/2016
Meticulously Processed all legally binding settlement letters on behalf of
clients
Set up payment plans, ensuring that all arrangements worked mathematically
Tracked employee productivity and errors, updating management daily
Worked closely with in-house attorneys to streamline the overall negotiation
process
Cigna / Administrative Assistant / 9/2014 - 12/2015
Retained clients through meticulous account monitoring
Skillfully managed a multi-line switchboard
Delegated client payments, utilizing Receivables Edge software
Improved Business quality results by studying and evaluating departmental
needs
Boon-Chapman / Quality Control / 4/2013 – 5/2014
Experienced in navigating teams through changing Business environments
Prepared departmental reports, identifying error trends, and presenting
recommendations to management
Validated agent applications and licensing credentials
Consistently identified problems and implemented corrective processes
Select Care Benefits Network / Facilitator / 11/2010 – 11/2012
Advanced understanding of terms and conditions of patient assisted programs
Initiated service for qualifying Patients, employing accurate documentation
Developed efficient work methods to accomplish challenging work goals
Documented Patient complaints in detail, determining Patient specific
resolutions
Orion Processing / Account Manager / 10/2008 – 11/2010
Negotiated unsecured debt on behalf of clients
Provided exceptional customer service, while maintain a high level of
integrity
Identified ways to decrease Client spending to reduce debt
Education ..........................................................................................................................
BA in Communications
AA in Psychology
...............................................................................................................................................
California State University, Bakersfield
Bakersfield College
Alex Vasquez 550 W.140th St, Apt.1 New York, NY. 10031
646-799-6083 [email protected]
A self-motivated and organized professional with over 10 years experience providing
thorough and competent Administrative support. Skilled communicator, able to maintain
cultural sensitivity, establish rapport with members of different groups and promote team
cohesiveness. Creative, resourceful and optimistic, with an uncompromising work ethic.
AV VVVVVvvvv V VVVV
