With the power of technology, we’ll reconnect us all.

Alex EvansChief Executive, Reconnectus CICalex.evans@mungos.orgTel: 020 3504 1400

• Interactive bulk voice messaging and SMS for client contact, via any phone

• Overall goal is to improve communication with vulnerable clients, and improve targeting of face to face resources

• Highly simplified system to make more accessible

• Current pilot partners:

– Crisis UK (www.crisis.org.uk)

– The Prince’s Trust (www.princes-trust.org.uk)

– St Mungo’s (www.mungo’s.org.uk)

– The Salvation Army (www.salvationarmy.org.uk/)

Broadcast your recorded voice or SMS message to give information

Send your recorded ‘option response’ call to check on welfare

Send your recorded message with the option for client to record message in return

• Record or type your message• Input names and numbers (CSV or cut and paste)• Hit send and broadcast to the group• Recipients receive a live phonecall playing your

message with optional ability to respond (or SMS).• See a report of responses – export if required

What it Does

Early feedback: Why Squawk?

• Friendly voice messages from people clients recognise - continues relationships

• No need for clients to use credit

• Increase and equalise inclusion – esp. for digitally excluded or low literacy

• Improve follow-up care - help in a more timely way

With the power of technology, we’ll reconnect us all.

Find out morewww.squawk.org.uk www.reconnectus.org.uk

Contact

Alex Evansalexevans@reconnectus.org.ukalex.evans@mungos.org

With the power of technology, we’ll reconnect us all.