Alarms for Avaya CM

Maintenance Alarms for Avaya Communication Manager 4.0, Media Gateways and Servers

03-300430 Issue 3 February 2007

2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. For full legal page information, please see the complete document, Avaya Legal Page for Software Documentation, Document number 03-600758. To locate this document on the website, simply go to http://www.avaya.com/support and search for the document number in the search box. Documentation disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avayas standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law. Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

ContentsAbout this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to use this Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Structure of the book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conventions used in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Useful terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Downloading this book and updates from the Web . . . . . . . . . . . . . . . . . . . . . . . . Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending us comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2121 22 23 23 24 25 27 28 29 29 30 31 31 32

Chapter 1: Server Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Classifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Background Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm-Related LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . QOS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connection Strategies to a Services Organization . . . . . . . . . . . . . . . . . . . . . . . . Alarms in Linux Media Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing Media Server Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying Media Server Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarms on the S8300 Functioning as an LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . Communication Manager Hardware Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . ARB (Arbiter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DAJ1/DAL1/DAL2 (Duplication Memory Board) . . . . . . . . . . . . . . . . . . . . . . . . . . DUP (Duplication Manager) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ENV (Environment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FSY (File Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GAM (Global Alarm Manager) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3333 34 35 36 36 37 37 37 38 39 39 40 40 43 54 61 66 79 80

Issue 3 February 2007

3

Contents HARD DISK (Hard Disk Drive) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Login Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _MP (Maintenance Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NIC (Network Interface Card) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RMB (Remote Maintenance Board) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SME (Server Maintenance Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . STD (Standard SNMP Traps) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SVC_MON (Service Monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _TM (Translation Manager) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPG (Upgrade) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS (Uninterruptible Power Supply) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB1 (Modem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _WD (Watchdog) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Login Alarms - S8300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S8710 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 86 87 88 89 94 95 96 104 105 106 112 117 134 135

Chapter 2: Denial EventsEvent Type number ranges

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

139140 141 191

Event Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Denial Event Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 3: LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Alarm levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terminal alarm notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attendant Console LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Circuit Pack LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Avaya Ethernet Switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650A Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655A Power Supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplication Memory Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S8300 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S8500 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S8700 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S8710 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G250/G350 and Media Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

281282 282 283 283 299 300 301 304 305 306 309 314 315 317 321

4 Maintenance Alarms for Avaya Communication Manager 4.0, Media Gateways and Servers

Contents Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Media Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G700 and Media Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 325 334

Chapter 4: Media Gateway Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Alarm Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SNMP Alarming on the Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure the Media Gateway to send SNMP traps . . . . . . . . . . . . . . . . . . . . . . . . G250/G350 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G700 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

345345 346 347 348 367

Chapter 5: Communication Manager Maintenance Object Repair Procedures . . . .Displaying MOs Maintained by Communication Manager . . . . . . . . . . . . . . . . . . . . . MO groupings by Media Module type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Communication Manager Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Abort Code 1412 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Escalation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EPN Angel Address/Slot Mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ABRI-POR (ASAI ISDN-BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC-POWER for DC-Powered Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADJ-IP (ASAI Adjunct TCP/IP Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADM-CONN (Administered Connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADX8D-BD (AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADX8D-PT (AUDIX Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADX8D-RS (AUDIX Reserve Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADX16A-B (AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADX16A-P (AUDIX Analog Line/Control Link). . . . . . . . . . . . . . . . . . . . . . . . . . . ADX16D-B (16-Port AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADX16D-P (16-Port AUDIX Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AESV-LNK (AE Services Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AESV-SES (AE Services Session) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ALARM-PT (Alarm Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AN-LN-PT (Analog Line Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANL-16-L (16-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANL-BD (Analog Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

391392 394 395 395 396 396 397 399 400 403 405 407 410 411 414 415 416 419 420 424 427 429 431 435 439


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Contents ANL-LINE (8-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANL-NE-L (8-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANN-BD (Announcement circuit pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANN-PT (Announcement Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANNOUNCE (Announcement) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ASAI-ADJ (ASAI Adjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ASAI-BD (Multi-Application Platform Board) . . . . . . . . . . . . . . . . . . . . . . . . . . . ASAI-EPT (ASAI Endpoint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ASAI-PT (ASAI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ASAI-RES (TN800 reserve slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-BCH (ATM B-Channel Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-DCH (ATM D-Channel Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-EI (Expansion Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-INTF (ATM Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-NTWK (ATM Network Error) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM PNC-DUP (ATM PNC Duplication). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-SGRP (ATM Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-SYNC (ATM Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM-TRK (Circuit Emulation Service Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . ATT-ADJ (Avaya Adjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATTE-AJ (Ethernet Avaya Adjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AUX-BD (Auxiliary Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AUX-TRK (Auxiliary Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AXA12-BD (AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AXA12-RS (AUDIX Reserve Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AXD12-RS (AUDIX Reserve Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BRI-BD (ISDN-BRI Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BRI-DAT (ISDN-BRI Data Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BRI-PORT (ISDN-BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BRI-SET, Various Adjuncts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAB-CALM (Customer alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAB-EXFR (Emergency Transfer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAB-MTCE (Media Gateway Maintenance). . . . . . . . . . . . . . . . . . . . . . . . . . . . CAB-PFL (Power Fan Lead). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAB-TEMP (Cabinet Temperature) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CABINET (Cabinet Sensors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 443 444 453 456 459 460 462 469 473 474 481 483 503 505 516 527 535 541 555 556 557 558 562 563 565 566 571 572 579 592 593 595 598 600 602


Contents CARR-POW (Carrier Power Supply) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CDR-LNK (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CLAN-BD (Control LAN Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CLSFY-BD (Call Classifier Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CLSFY-PT (Call Classifier Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CO-BD (Central Office Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . CO-DS1 (DS1 CO Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CO-TRK (Analog CO Trunk). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CONFIG (System Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CUST-ALM (Customer-Provided Alarming Device) . . . . . . . . . . . . . . . . . . . . . . . . DAT-LINE (Data Line Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DC-POWER (Single-Carrier Cabinet Environment) . . . . . . . . . . . . . . . . . . . . . . . . DETR-BD (Tone Detector Circuit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DID-BD (Direct Inward Dial Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . DID-DS1 (Direct Inward Dial Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DID-TRK (Direct Inward Dial Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIG-BD (Digital Line Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIG-IP-S (Digital IP Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIG-LINE (Digital Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIG-RES (TN800 reserve slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIOD-BD (DIOD Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIOD-DS1 (DS1 DIOD Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIOD-TRK (DIOD Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DLY-MTCE (Daily Maintenance). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DS1-BD (DS1 Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DS1-FAC (DS1 Facility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DS1C-BD (DS1 Converter Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DT-LN-BD (Data Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DTMR-PT (Dual-Tone Multifrequency Receiver Port) . . . . . . . . . . . . . . . . . . . . . . . E-DIG-BD (Multi Application Platform Board) . . . . . . . . . . . . . . . . . . . . . . . . . . E-DIG-ST (Emulated Digital Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EMG-XFER (Emergency Transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EPN-SNTY (PN Sanity Audit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ERR-LOG (Error Log) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ESS (Enterprise Survivable Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ETH-PT (Control LAN Ethernet) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608 620 621 630 631 633 634 638 646 652 653 656 658 659 660 664 669 670 673 685 686 687 692 696 699 710 727 752 753 756 757 760 764 766 767 773


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Contents ETR-PT (Enhanced Tone Receiver Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EXP-INTF (Expansion Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . EXP-PN (Expansion Port Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EXT-DEV (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EXT-DEV ADMIN? N (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . EXT-DEV ADMIN? Y (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . FIBER-LK (Fiber Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FW-DWNLD (Firmware Download) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FW-STDL (Firmware Station Download) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GPTD-PT (General-Purpose Tone Detector Port) . . . . . . . . . . . . . . . . . . . . . . . . . H323-BCH (H.323 B Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H323-SGR (H.323 Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H323-STN (H.323 IP Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HYB-BD (Hybrid Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HYB-LINE (Hybrid Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INADS (INADS Link). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPMEDPRO (IP Media Processor). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPMEDPRO (TN2302 IP Media Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . IPMEDPRO (TN2602AP IP Media Resource 320) . . . . . . . . . . . . . . . . . . . . . . . . IPSV-CTL (IP Server Interface Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP-SVR (IP Server Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISDN-PLK (ISDN-PRI Signaling Link Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISDN-SGR (ISDN-PRI Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISDN-TRK (DS1 ISDN Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . JNL-PRNT (Journal Printer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LGATE-AJ (Ethernet ASAI Endpoint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LGATE-BD (ISDN-BRI Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LGATE-PT (Ethernet Adjunct Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LIC-ERR (License Error Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LOG-SVN (Login Security Violation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MAINT (PN Maintenance Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MAPD-BD (MAPD Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MEDPRO (Media Processor MAPD Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . MEDPRO-C (Media Processor Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MEDPROPT (MEDPRO DSP PORT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MED-GTWY (MEDIA GATEWAY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777 781 806 810 812 814 816 823 833 843 845 847 854 856 857 861 865 866 872 879 889 898 902 910 921 922 923 924 925 933 935 940 961 965 969 972


Contents MET-BD (MET Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MET-LINE (MET Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MG-ANA (Analog Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MG-ANN (Voice Announcements) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MG-BRI (BRI Trunk Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MG-DCP (Digital Line Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MG-DS1 (DS1 Interface Media Module). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MG-IAMM (Integrated Analog Media Module). . . . . . . . . . . . . . . . . . . . . . . . . . . 974 975 979 982 983 986 989 996

MG-VOIP (MM760 VoIP Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1000 MIS (Management Information System). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1001 MMI-BD (Multimedia Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1002 MMI-LEV (Multimedia Interface Resource Level) . . . . . . . . . . . . . . . . . . . . . . . . . 1007 MMI-PT (Multimedia Interface Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1010 MMI-SYNC (MMI Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1014 MODEM-BD (Modem Pool Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1016 MODEM-PT (Modem Pool Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1017 M/T-ANL (Maintenance/Test Analog Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1023 M/T-BD (Maintenance/Test Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1026 M/T-DIG (Maintenance/Test Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1030 M/T-PKT (Maintenance/Test Packet Bus Port) . . . . . . . . . . . . . . . . . . . . . . . . . . 1034 NO-LIC (No License) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1037 NR-CONN (Network-Region Connect) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1041 NR-REG (Network Region Registrations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1043 OPS-LINE (DS1 Off-Premises Station Line). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1045 PDMODULE (Processor Data Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1048 PE-BCHL (PRI Endpoint Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1056 PKT-BUS (Packet Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1065 PKT-INT (Packet Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1070 PLAT-ALM (Platform Alarms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1089 PMS-LINK (Property Management System Link) . . . . . . . . . . . . . . . . . . . . . . . . . 1090 PMS-PRNT (PMS Printer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1096 PNC-DUP (PNC Duplication) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1100 POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1118 POW-SUP (Power Supply) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1124 PPP-PT (Control LAN Packet/Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1129 PRI-CDR (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1133


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Contents PROC-SAN (Process Sanity Audits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1137 PS-RGEN (Power Supply Ring Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1138 RANL-STA (Remote Analog Line (Station) Port) . . . . . . . . . . . . . . . . . . . . . . . . . 1141 RDIG-STA (Remote Digital Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1144 REM-OFF (Remote Office) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1152 RING-GEN (Analog Ring Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1154 RMC-ENV (Power/Fan Sensors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1156 S-SYN-BD (Speech Synthesis Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1159 S-SYN-PT (Speech Synthesis Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1160 SEC-CDR (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1163 SER-BUS (Serial Communication Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1164 SIP-BCH (SIP B Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1170 SIP-SGRP (SIP Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1172 SN-CONF (Switch Node Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1180 SNC-BD (Switch Node Clock Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1184 SNC-LINK (Switch Node Clock Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1192 SNC-REF (Switch Node Clock Reference) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1196 SNI-BD (SNI Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1199 SNI-PEER (SNI Peer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1213 SP-REG-M (Survivable Processor-Main) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1217 SP-REG-S (Survivable Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1219 STRAT-3 (Stratum-3 Clock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1221 SVC-SLOT (Service Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1229 SYNC (Port Network Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1231 SYS-LINK (System Links) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1262 SYS-PRNT (System Printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1267 SYSTEM (System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1270 S8400-BD (S8400 Media Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1272 TBRI-BD (ISDN Trunk-Side BRI Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . 1274 TBRI-PT (ISDN Trunk-Side BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1279 TBRI-TRK (ISDN Trunk-Side BRI Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1285 TDM-BUS (TDM Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288 TDM-CLK (TDM Bus Clock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1300 TDMODULE (Trunk Data Module). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1307 TIE-BD (Tie Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1308 TIE-DS1 (DS1 Tie Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1309


Contents TIE-TRK (Analog Tie Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1315 TIME-DAY (Time of Day) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1321 TONE-BD (Tone-Clock Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1322 TONE-PT (Tone Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1346 TR-LN-BD (Analog Trunk/Line Board). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1350 TSC-ADM (Administered Temporary Signaling Connections) . . . . . . . . . . . . . . . . . . . 1351 TTR-LEV (TTR Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1353 UDS1-BD (UDS1 Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1357 VAL-BD (Voice Announcements over LAN Circuit Pack) . . . . . . . . . . . . . . . . . . . . . 1376 VAL-PT (Voice Announcements over LAN Packet/Port). . . . . . . . . . . . . . . . . . . . . . 1391 VC-BD (Voice Conditioner Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1394 VC-DSPPT (Voice Conditioner DSP Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1397 VC-LEV (Voice Conditioner Resource Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1399 VC-SUMPT (Voice Conditioner Summer Port) . . . . . . . . . . . . . . . . . . . . . . . . . . 1402 WAE-PORT (Wideband Access Endpoint Port) . . . . . . . . . . . . . . . . . . . . . . . . . . 1404 XXX-BD (Common Port Circuit Pack/Media Module) . . . . . . . . . . . . . . . . . . . . . . . 1407

Chapter 6: Maintenance Demand Tests . . . . . . . . . . . . . . . . . . . . . . . . .

1413

Dial Tone Test (#0). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1413 CO Port Diagnostic Test (#3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1417 Battery and Power Supply Query Test (#5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1420 NPE Crosstalk Test (#6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1426 Conference Circuit Test (#7). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1434 GPP NPE Crosstalk Test (#9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1440 Digital Line Electronic Power Feed Test (#11) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1447 Local Loop Test (#13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1449 Digital Station Lamp Update (#16). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1457 Digital Station Audits Test (#17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1459 Looparound and Conference Test (#33). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1462 Port Diagnostic Test (#35) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1466 Port Audit And Update Test (#36) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1471 Tone Generator Transmission Test (#40) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1475 Tone Generator Update/Audit Test (#41) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1478 Tone Detection Verification Test (#42) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1479 Tone Detector Audit/Update Test (#43) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1483 Clock Health Inquiry Test (#46) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1485


11

Contents Looparound and Conference Test (#47). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1486 ONS Ringer Application Test (#48) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1492 NPE Audit Test (#50) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1495 Ringing Application Test (#51). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1496 Control Channel Looparound Test (#52) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1498 SAKI Sanity Test (#53) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1499 Analog Electronic Power Feed (#56) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1500 Hybrid Circuit and Conference Circuit Test (#57) . . . . . . . . . . . . . . . . . . . . . . . . . 1502 Hybrid Line Local Digital Looparound Test (#58) . . . . . . . . . . . . . . . . . . . . . . . . . 1505 Hybrid Line Remote Digital Looparound Test (#59) . . . . . . . . . . . . . . . . . . . . . . . . 1507 Analog Line Station Lamp Update Test (#60) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1509 Analog Line Audits Test (#61) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1510 Analog Line Ringer Update Test (#62) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1512 Tie Trunk Seizure Test (#73) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1513 Tie Trunk EPF Test (#74) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1516 RMC Power/Fan Query Test (#77) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1518 AC Power Query Test (#78) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1521 Single-Carrier Cabinet Power Query Test (#79) . . . . . . . . . . . . . . . . . . . . . . . . . . 1524 Tone Generator Crosstalk Test (#90) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1526 Modem Pool NPE Crosstalk Test (#96) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1527 Modem Pool Conference Test (#97). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1530 Modem Pool Conversion Resource Looparound Test (#98). . . . . . . . . . . . . . . . . . . . 1533 Modem Pool Audit Test (#99) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1538 Sanity Handshake Test (#106) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1539 Auxiliary Trunk Diagnostic Test (#114) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1541 Customer-Provided Alarming Device Test (#115) . . . . . . . . . . . . . . . . . . . . . . . . . 1542 Ring Generator Initialization Test (#117) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1544 Ring Generator Query Test (#118) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1545 External Device Alarm Query Test (#120) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1549 Cabinet Temperature Query Test (#122) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1551 Emergency Transfer Query Test (#124) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1556 OLS Recycle Test (#126) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1559 OLS/Power Unit Query Test (#127) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1560 Internal Looparound Test (#135) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1564 DS1 Tie Trunk Seizure Test (#136) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1568 Loss of Signal Alarm Inquiry Test (#138) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1571


Contents Blue Alarm Inquiry Test (#139) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1579 Red Alarm Inquiry Test (#140). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1581 Yellow Alarm Inquiry Test (#141) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1582 Major Alarm Inquiry Test (#142) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1584 Minor Alarm Inquiry Test (#143) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1585 Slip Alarm Inquiry Test (#144) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1587 Misframe Alarm Inquiry Test (#145) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1588 Translation Update Test (#146) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1589 TDM bus Clock Circuit Status Inquiry Test (#148) . . . . . . . . . . . . . . . . . . . . . . . . . 1590 TDM Bus Clock Slip Inquiry Test (#149). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1593 TDM Bus Clock PPM Inquiry Test (#150) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1595 TDM Bus Clock Parameter Update Test (#151) . . . . . . . . . . . . . . . . . . . . . . . . . . 1596 Analog Looparound Test (#161) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1597 Speech Synthesis DTMF Receiver Test (#163) . . . . . . . . . . . . . . . . . . . . . . . . . . 1600 Speech Synthesis DTMF Sanity Inquiry (#164) . . . . . . . . . . . . . . . . . . . . . . . . . . 1601 Speech Synthesis DSP Tone Test (#165) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1601 Speech Synthesis Memory Test (#166) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1603 Speech Synthesis SSD Inquiry Test (#167) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1604 Speech Synthesis PSS Handshake Test (#168). . . . . . . . . . . . . . . . . . . . . . . . . . 1605 Speech Synthesis Parameter Update Test (#169). . . . . . . . . . . . . . . . . . . . . . . . . 1606 Digital Looparound Test (#171) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1606 Data Module Internal Looparound Test (#175) . . . . . . . . . . . . . . . . . . . . . . . . . . 1610 Channel Administration Memory Array Test (#205) . . . . . . . . . . . . . . . . . . . . . . . . 1615 Playback Speech Memory Array Test (#206) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1616 Angel Speech Processor Handshake Test (#208) . . . . . . . . . . . . . . . . . . . . . . . . . 1619 Announcement Checksum Test (#209) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1621 140AY Looparound Test (#210) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1625 Super Frame Match Inquiry Test (#211) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1628 Clock Match Inquiry Test (#212) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1629 Link Tear Down Test (#213) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1631 Link Retry Test (#215) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1632 Neon Test (#220) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1634 140AY Channel Sanity Inquiry Test (#222) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1636 MTP SAT Channel Local Looparound Test (#228) . . . . . . . . . . . . . . . . . . . . . . . . 1637 Serial Channel Local Looparound Test (#229) . . . . . . . . . . . . . . . . . . . . . . . . . . 1639 Expansion Interface Neighbor Query Test (#237) . . . . . . . . . . . . . . . . . . . . . . . . . 1641


13

Contents Expansion Interface Fiber Out-of-Frame Query Test (#238) . . . . . . . . . . . . . . . . . . . 1642 Expansion Interface Local Looparound (#240) . . . . . . . . . . . . . . . . . . . . . . . . . . 1644 Expansion Interface 2-Way Transmission Test (#241) . . . . . . . . . . . . . . . . . . . . . . 1647 Expansion Interface Lightwave Transceiver Looparound Test (#242) . . . . . . . . . . . . . . . 1653 Circuit Pack Restart Test (#252) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1660 Signaling Link State Audit Test (#255). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1661 Service State Audit Test (#256) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1663 Call State Audit Test (#257) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1666 ISDN Test Call Test (#258) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1667 Clear Error Counters (#270) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1674 Idle Time Slot Test (#294) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1675 Control Channel Test (#296). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1676 Non-control Channel Test (#297) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1677 PN Maintenance Circuit Pack Sanity Maze Test (#303) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1678 Expansion Interface Lock Query Test (#304) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1679 PN Maintenance Circuit Pack Reset Test (#306) . . . . . . . . . . . . . . . . . . . . . . . . . 1680 Battery Holdover Hardware Verification Test (#311) . . . . . . . . . . . . . . . . . . . . . . . . 1683 DS1 OPS Switchhook Inquiry Test (#312). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1684 DS1 CO Trunk Dial Tone Seizure Test (#314) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1685 Expansion Interface Control Channel Test (#316) . . . . . . . . . . . . . . . . . . . . . . . . . 1689 Expansion Interface Reset Test (#336) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1690 PN Maintenance Circuit Pack Serial Link Test (#337) . . . . . . . . . . . . . . . . . . . . . . . 1694 Synchronization Update Test (#417) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1696 Digital Port Sanity Test (#565) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1696 Hook State Inquiry Test (#566) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1699 Packet Bus Port Health Inquiry Test (#567) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1700 Maintenance/Test Circuit Pack Query Test (#572) . . . . . . . . . . . . . . . . . . . . . . . . 1701 Packet Circuit Pack Audit Test (#573) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1704 Board Type Check Test (#574) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1705 Expansion Interface Packet Interface Test (#589) . . . . . . . . . . . . . . . . . . . . . . . . . 1706 Circuit Pack Restart Test (#594) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1714 LANBIC Receive Parity Error Counter Test (#595) . . . . . . . . . . . . . . . . . . . . . . . . 1715 Receive FIFO Overflow Error Counter Test (#596) . . . . . . . . . . . . . . . . . . . . . . . . 1716 Invalid LAPD Frame Error Counter Test (#597) . . . . . . . . . . . . . . . . . . . . . . . . . . 1717 Packet Interface Test (#598). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1718


Contents Congestion Query Test (#600). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1719 Link Status Test (#601) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1721 TSC Heartbeat Inquiry Test (#604) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1722 BRI NPE Crosstalk Test (#617) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1726 BRI Port Local LAN Looparound Test (#618) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1727 BRI Port Local TDM Looparound Test (#619) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1729 Electronic Power Feed Restoral Test (#620) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1732 Level 1 Status Inquiry Test (#621) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1733 Electronic Power Feed Inquiry (#622) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1737 CRC Error Counter Test (#623) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1738 Layer 1 Transmission Error Counter Test (#624) . . . . . . . . . . . . . . . . . . . . . . . . . 1739 Receive FIFO Error Counter Test (#625) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1740 Signaling Link Status Test (#626) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1741 BRI Remote Loopback Test (#627) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1743 BRI XID Test (#628) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1747 BRI Layer 3 Query Test (#629) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1749 BRI Set Audits Test (#630) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1753 Primary Signaling Link Hardware Check (#636). . . . . . . . . . . . . . . . . . . . . . . . . . 1755 Remote Layer 3 Query (#637). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1756 Secondary Signaling Link Hardware Check (#639) . . . . . . . . . . . . . . . . . . . . . . . . 1759 Signaling Link Board Check (#643) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1760 Layer 2 Status Test (#647). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1761 Stratum-3 Clock Alarm Query (#649) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1764 Standby Reference Health Check Test (#651) . . . . . . . . . . . . . . . . . . . . . . . . . . 1769 Tie Trunk Dial Test (#747) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1770 SNI Circuit Path Test (#755) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1772 SNI Destructive Facility Off-Board Test (#756) . . . . . . . . . . . . . . . . . . . . . . . . . . 1776 SNI Destructive Facility On-board Test (#757) . . . . . . . . . . . . . . . . . . . . . . . . . . 1779 Configuration Audit (#759). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1781 Processor Route Audit Test (#760) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1804 Switch Node Interface Reset Test (#761) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1806 Packet Neighbor Link Test (#767) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1809 Fiber Link Reset Test (#768) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1814 Failure Audit (#777) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1815 SNC On-Board Test (#778) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1817 TPN Test (#779) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1820


15

Contents Switch Node Clock Reset Test (#780) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1822 Reset Test (#787) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1825 Far-End DS1 Converter Circuit Pack Loopback Test (#788) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1826 Far-End Lightwave Transceiver Loopback Test (#789) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1829 DS1 Facilities Connectivity Test (#790) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1832 DS1C Board Options Administration (#795). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1835 Far-End Internal Loopback Test (#797) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1837 DS1 Interface Options Audit Test (#798) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1840 Near-End External Loopback Test (#799) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1841 Automatic Transmission Test (#844-848) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1843 Packet Interface Memory Checksum Test (#884) . . . . . . . . . . . . . . . . . . . . . . . . . 1848 Packet Interface Private Looparound Test (#885) . . . . . . . . . . . . . . . . . . . . . . . . . 1851 Packet Interface Maintenance Looparound Test (#886) . . . . . . . . . . . . . . . . . . . . . . 1854 Packet Interface Read and Clear Counters (#887) . . . . . . . . . . . . . . . . . . . . . . . . 1858 Active-Standby Peer Link Test (#888) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1862 Packet Interface Reset Test (#889) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1864 Signaling Port LAN Loopback Test (#939). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1866 Failure Audit Test (#949) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1868 PN Cold Restart Test (#955). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1869 PN Warm Restart Test (#956) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1870 Analog Port Sanity Test (#963) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1871 SNI Sanity Timer Test (#964) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1872 System Link Status (#985). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1873 SNI Fiber Out of Frame Query Test (#989) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1874 VC Summer Port Local TDM Looparound Test (#1100) . . . . . . . . . . . . . . . . . . . . . . 1882 VC DSP Port NPE Crosstalk Test (#1103). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1885 VC DSP Port Local TDM Loopback Test (#1104) . . . . . . . . . . . . . . . . . . . . . . . . . 1886 VC DSP Port DSP Looparound Test (#1105) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1889 VC Port Reset DSP Test (#1106) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1891 TSI Looparound Test (#1108) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1892 Resource Looparound Test (#1111) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1893 MMI Synchronization Status Test (#1122) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1895 MMI Update Synchronization Status Test (#1123). . . . . . . . . . . . . . . . . . . . . . . . . 1896 Digital Terminal Remote Looparound Test (#1201) . . . . . . . . . . . . . . . . . . . . . . . . 1898


Contents DS1 Board Loopback Test (#1209) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1901 CSU Equipment Loopback Test (#1210) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1903 CSU Repeater Loopback Test (#1211) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1905 CPE Loopback Jack Test (#1212) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1908 Far CSU Loopback Test (#1213) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1911 One-Way Span Test (#1214) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1913 Inject Single Bit Error Test (#1215) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1916 End Loopback/Span Test (#1216) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1917 ICSU Status LEDs Test (#1227) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1919 Level 1 Status Query Test (#1242) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1920 BRI Layer 3 Query Test (#1243). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1923 BRI Port Slip Query Test (#1244) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1924 Signaling Link State (#1251). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1925 ATM Board Reset (#1256) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1926 ATM Board Error Query Test (#1259) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1929 ATM Board Framer Looparound Test (#1260) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1932 ATM Board Time Of Day Update (#1261) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1938 SCOTCH Synchronous Looparound Test (#1275) . . . . . . . . . . . . . . . . . . . . . . . . 1938 Ethernet Local Looparound Test (#1278) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1940 PPP Link Status Inquiry Test (#1279) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1941 TCP/IP Ping Test (#1281) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1942 Link Integrity Inquiry Test (#1282) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1945 TDM Looparound Test (#1285) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1946 Session Status Test (#1286). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1948 ATM Remote Layer 3 Query (#1291) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1950 ATM Board DSP Test (#1293) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1951 ATM Crosstalk Test (#1298) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1954 ASAI Link Status Test (#1365). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1956 IP Address Update Test (#1371) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1957 Registration Status Inquiry Test (#1372). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1959 Signaling Path PING Test (#1373). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1960 Media Path PING Test (#1374) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1961 Ping Test (#1379) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1962 DSP Port TDM Looparound Test (#1380) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1964 Windows 2000 Reset Test (#1381) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1966 DSP Query Test (#1382) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967


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Contents Network Connectivity Query Test (#1383) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1968 C-LAN Ethernet Port Status Test (#1386) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1969 Signaling Group Ping Test (#1387) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1971 MedPro Status Test (#1392) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1973 PPC Sanity Query Test (#1402) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1974 Ethernet Hardware Query Test (#1405) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1975 MP Diagnostic Test (#1406) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1977 DSP Port Status Query Test (#1407) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1978 Firmware Download Test (#1413) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1979 Network Region Interconnectivity Test (#1417) . . . . . . . . . . . . . . . . . . . . . . . . . . 1982 Echo Canceller Test (#1420) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1984 Short IP 2-Way Transmission Test (#1505) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1986 Long IP 2-Way Transmission Test (#1506) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1989 Verify NIC Options Test (#1511) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1992 Link State Audit Test (#1527) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1995 Serial Bus Status Test (#1531) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1996 Emergency Transfer Query Test (#1532) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2000 Power/Fan Lead Query Test (#1533) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2003 Power Supply Recycle Test (#1534). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2006 Power Supply Detection Test (#1535) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2008 Power Supply Voltage Test (#1536) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2012 Power Supply Temperature Test (#1537) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2015 Power Supply Fan Test (#1538) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017 Ring Generator Interchange Test (#1539) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2018 Ring Generator Status Test (#1540) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2020 Reset Environmental Maintenance Test (#1545) . . . . . . . . . . . . . . . . . . . . . . . . . 2022 Correct Board Test (#1546) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2023 Sanity Test (#1547) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2024 AESVCS Session Level Link Status Test (#1623) . . . . . . . . . . . . . . . . . . . . . . . . . 2025 AESVCS Link Heartbeat Test (#1624). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2025 Aggregator Hardware Query (#1629) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2026 Packet Count Query Test (#1630) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2027 System Link Status (#1647) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2029 Power Supply Aux Signal Test (#1649) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2030 Board Health Query Test (#1652) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2031 Media Gateway Hyperactivity Audit Test (#1659) . . . . . . . . . . . . . . . . . . . . . . . . . 2033


Contents H.323 Signaling Layer 3 Test (#1673) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2033 IP Signaling Group Far-End Status Test (#1675) . . . . . . . . . . . . . . . . . . . . . . . . . 2034 NO BOARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2035 Hyperactive DS1/UDS1 Interface Circuit Pack/Media Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2036 Repair Procedures for DS1/UDS1 Circuit Pack/Media Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2037

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2039


19

Contents


About this book

OverviewThis document provides procedures to monitor, test, and maintain an Avaya Media Server or Gateway system. It covers many of the faults and troubles that can occur and provides procedures to correct them. Using this documentation, the Avaya technicians and the technicians of their business partners and customers should be able to follow detailed procedures for:

Monitoring, testing, and maintaining an Avaya Media Server, Media Gateway, and many other system components. Using troubleshooting methods to clear faults. Required replacements, visual inspections, continuity checks, and clarifying operating procedures with end users.

Document setAlthough this maintenance book is published separately, it is part of a set:

Maintenance Alarms for Avaya Communication Manager 4.0, Media Gateways and Servers, 03-300430 (formerly 03-300190, 555-245-102) Maintenance Commands for Avaya Communication Manager 4.0, Media Gateways and Servers, 03-300431 (formerly 03-300191, 555-245-101) Maintenance Procedures for Avaya Communication Manager 4.0, Media Gateways and Servers, 03-300432 (formerly 03-300192, 555-245-103)

Equipment/platformsThis book contains information about the following equipment/platforms

Avaya S8700/S8710/S8720 Media Servers Avaya S8300 Media Servers Avaya S8400 Media Servers Avaya S8500 Media Servers Avaya G700/G650/G600/MCC/SCC Media Gateways


21

About this book

It does not contain information about

DEFINITY G3R (see 555-233-117: Maintenance for Avaya MultiVantage and DEFINITY Server R) DEFINITY CSI (see 555-233-119: Maintenance for Avaya MultiVantage and DEFINITY Server CSI) DEFINTIY SI (see 555-233-123: Maintenance for Avaya MultiVantage and DEFINITY Server SI) Avaya S8100 Media Server (see 555-233-149: Maintenance for the S8100 Media Server with the Avaya G600 and CMC1 Media Gateways) Avaya S8700 Media Servers with MCC1/SCC1 (see 555-233-143: Maintenance for the Avaya S8700 Media Server with MCC1/SCC1 Media Gateways) G150/G250/G350 Media Gateways (see 03-300438: Maintenance for the Avaya G250 and the G350 Media Gateways)

AudienceThe information in this book is intended for use by Avaya technicians, provisioning specialists, business partners, and customers, specifically:

Trained Avaya technicians A maintenance technician dispatched to a customer site in response to a trouble alarm or a user trouble report A maintenance technician located at a remote maintenance facility The customers assigned maintenance technician

The technician is expected to have a working knowledge of telecommunications fundamentals and of the particular Avaya Media Server and/or Media Gateway to the extent that the procedures in this book can be performed, in most cases, without assistance. This book is not intended to solve all levels of troubles. It is limited to troubles that can be solved using:

The Alarm Log The Error Log Trouble-clearing procedures Maintenance tests Traditional troubleshooting methods

If the trouble still has not been resolved, it is the maintenance technicians responsibility to escalate the problem to a higher level of technical support. Escalation should conform to the procedures in the Technical and Administration Escalation Plan.


How to use this Document

How to use this DocumentMost maintenance sessions involve analyzing the Alarm and Error Logs to diagnose a trouble source and replacing a component such as a circuit pack or media module. The information in Chapter 5: Communication Manager Maintenance Object Repair Procedures of this reference will generally suffice to address these needs. Certain complex elements of the system require a more comprehensive approach. Special procedures for these elements appear in Chapter 4: General troubleshooting of Maintenance Procedures for Avaya Communication Manager 4.0, Media Gateways and Servers (03-300432). Note: This document is designed to be read online and in paper format. Because of the large volume of information, additional cross-references have been added to make it easier to locate information when using the manual online.

Note:

OrganizationChapter 1: Server Alarms, contains information on alarms generated on various platforms, including the S8300, S8400, S8500, and S8700 Series media servers. These alarms cover such categories as process watchdog, environmental, login, translation monitoring, and power supply alarms. Alarm identifications, levels, and resolutions are given. Chapter 2: Denial Events, contains information about denial events that are generated by Avaya Communication Manager. Denial events are displayed via the Events Report (display events screen) of Avaya Communication Manager. Chapter 3: LEDs, contains information on the definition and interpretation of LED indicators that are found on various system components such as servers, gateways, circuit packs, and media modules. Chapter 4: Media Gateway Traps, contains information on traps that can occur on media gateways. Trap identifications, alarm levels, trap descriptions, and recommended resolutions are given. Chapter 5: Communication Manager Maintenance Object Repair Procedures, contains specific troubleshooting and repair instructions for every component in the system. The maintenance objects are listed alphabetically by name as they appear in the Alarm and Error Logs. Under each maintenance object appears a description of the objects function, tables for interpreting alarm and error logs, and instructions on how to use tests, commands, and replacements to resolve associated problems.


23

About this book

Structure of the bookThis document includes new information developed for this release of Communication Manager. It contains combined Maintenance Alarms information for:

S8300, S8400, S8500, and S8700 series media servers MCC1, SCC1, and CMC1 media gateways G600, G650, and G700 media gateways

In order to present maintenance information from all these sources side-by-side, marking conventions delineate material specific to a particular source. The markers act on two levels:

Major and minor sections Paragraphs or inline comments

Major and minor sectionsAt the Major and minor sections level, a ruled line delineates the beginning of a section of material specific to the media server or gateway identified in bold. At the conclusion of the section, another ruled line marks the end of the specific material and a return to common text. For example, a section of material specific to the S8700 or S8500 media server would look like:S8700 | S8710 | S8720 | S8500

1. If only 1 analog circuit pack in the system has this problem, replace the circuit pack. 2. If only analog circuit packs on a particular carrier have this error, the ringing generator may not be connected to this carrier. 3. If analog circuit packs on many carriers have this error, it is probably a problem with the ringing generator. Such sections can occasionally extend for several pages.

Paragraphs or inline commentsAt the paragraph level and for inline comments, the specific media server or gateway is indicated by its bold name, and the parenthetical information follows immediately afterward. For example, a paragraph insert for the S8700 and S8500 media servers might looks like: 1. If the Tone-Clock circuit is a slave clock, then the EI to which it is listening is providing a bad timing source. Follow the diagnostic procedures specified for TDM-CLK Error Code 2305.


Conventions used in this document

2. S8700 | S8710 | S8720 | S8500: If no problem can be found with the incoming synchronization signal, replace the IPSI or Tone-Clock circuit pack. See Replacing the IPSI or Tone-Clock Circuit Pack on page 1332. In such cases, it is not necessary to delineate the beginning and end of the material. An example of an inline comment might look like: 3. Error Type 1: There is a serial number mismatch between the hardware serial number and installed license file (S8700 | S8710 | S8720 | S8500: there is a serial-number mismatch of the reference IPSI and a subsequent License Error failure. S8300: there is a serial-number mismatch of the G700 motherboard on which the serial number resides and a subsequent License Error failure). This error is caused by the:

S8700 | S8710 | S8720 | S8500: Reference IPSI not responding S8300: G700 motherboard not responding

Expiration of the 10-day timer

The system enters No-License mode. It is hoped that, by these techniques, material specific to several different sources can be combined and viewed side-by-side without confusion.

Conventions used in this documentTable 1: Typography used in this book describes the typographic conventions used in this document. Table 1: Typography used in this book 1 of 2 To represent . . . SAT commands This typeface and syntax are shown as . . .

For example, . . . refresh ip-route [all | location]

Bold for literals Bold italic for variables Square brackets [ ] around optional parameters "Or" sign | between exclusive choices

1 of 2


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About this book

Table 1: Typography used in this book 2 of 2 To represent . . . SAT screen input and output This typeface and syntax are shown as . . .

For example, . . . Set the Save Translation field to daily. The message Command successfully completed should appear.

Bold for input Constant width for output (screen displays and messages) Constant-width bold for literals Constant-width bold italics for variables Square brackets [] around optional arguments Or sign | between exclusive choices

Linux commands

testmodem [-s] | [-t arg]

Linux output

Constant width

Linux returns the message almdisplay 4: Unable to connect to MultiVantage. Select Alarms and Notification, the appropriate alarm, and then click Clear. Select Diagnostics > View System Logs, then click Watchdog Logs.

Web interface

Bold for menu selections, tabs, buttons, and field names Right arrow > to separate a sequence of menu selections

Keys

Special font for keyboard keys and SAT screen clickable buttons

Press Tab. Click Next Page. 2 of 2


Useful terms

Other conventions used in this book:

Physical dimensions are in English [Foot Pound Second (FPS)] units, followed by metric [Centimeter Gram Second) (CGS)] units in parentheses. Wire-gauge measurements are in AWG, followed by the diameter in millimeters in parentheses.

Circuit-pack codes (such as TN790B or TN2182B) are shown with the minimum acceptable alphabetic suffix (like the B in the code TN2182B). Generally, an alphabetic suffix higher than that shown is also acceptable. However, not every vintage of either the minimum suffix or a higher suffix code is necessarily acceptable.

Useful termsTable 2: Terminology summary summarizes several of the terms used in this book and relates them to former terminologies. Table 2: Terminology summary Present Terminology Communication Manager Former Terminology DEFINITY MultiVantage Avaya Call Processing ICC, Internal Call Controller ECC, External Call Controller 860T Processor P330 Stack Processor Cajun Stack Processor i960 Processor Multiconnect. This is an umbrella term for direct-connect, CSS-connected, and ATM-connected PNC. IP-connect

S8300 Media Server S8700 Media Server (or non-co-resident S8300) MGP, Media Gateway Processor Layer 2 Switching Processor

Fiber-PNC IP-PNC


27

About this book

Related resourcesAdditional document resources lists additional documentation that is available from the Avaya web site http:/support.avaya.com. Table 3: Additional document resources 1 of 2 Document Using the Avaya Enterprise Survivable Servers (ESS) 03-300428 Hardware Description and Reference for Avaya Communication Manager 555-245-207 Administrator Guide for Avaya Communication Manager, 03-300509 Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server 555-234-100 Maintenance Commands for Avaya Communication Manager 4.0, Media Gateways and Servers (03-300431) Maintenance Procedures for Avaya Communication Manager 4.0, Media Gateways and Servers (03-300432) Users Guide for the Avaya P333T Stackable Switch Release 3.12 DEFINITY AUDIX Maintenance, 585-300-110 DEFINITY Communications System Network and Data Connectivity, 555-025-201 Installing and Operating a 120A Channel Service Unit with Avaya Communication Manager (03-601508) DEFINITY Communications System Generic 2.2 and Generic 3 V2 DS1/ CEPT1/ISDN-PRI Reference, 555-025-107 DEFINITY Communications System Generic 1 and Generic 3i Wiring, 555-204-111 Maintenance for the Avaya S8700 Media Server with an Avaya SCC1 Media Gateway or an Avaya MCC1 Media Gateway, 555-233-143 Avaya MultiVantage Solutions Installation and Maintenance for Survivable Remote EPN, 555-233-121 Installing the Avaya S8700 Media Server with the Avaya G600 Media Gateway, the Avaya MCC1 Media Gateway, or the Avaya SCC1 Media Gateway (Library CD) Number 03-300428 555-245-207 03-300509 555-234-100 03-300431 03-300432 See web page 585-300-110 555-025-201 03-601508 555-025-107 555-204-111 555-233-143 555-233-121 Library CD

1 of 2


Trademarks

Table 3: Additional document resources 2 of 2 Document ATM Installation, Upgrades, and Administration using Avaya Communication Manager, 555-233-124 Multiple Asynchronous Data Unit User Manual, 555-401-702 Administration for Network Connectivity for Avaya Communication Manager, 555-233-504 Site Preparation, Installation, and Operators Manual - See appropriate manual for the UPS Model Installing and Configuring the S8700 Series Media Server, 03-300145 Installing the Avaya G650 Media Gateway, 03-300685 Installing and Configuring the Avaya S8500 Media Server, 03-300143 Job Aids for Field Replacements (FRUs) for the Avaya S8700 Series Media Servers, 03-300530 Job Aids for Field Replacements (FRUs) for the Avaya S8500 Media Server, 03-300529 Number 555-233-124 555-401-702 555-233-504 See web page 03-300145 03-300685 03-300143 03-300530 03-300529 2 of 2

TrademarksAll trademarks identified by the or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Safety labels and security alert labelsObserve all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems. This book uses the following safety labels and security alert labels:

! CAUTION:CAUTION:

A caution statement calls attention to a situation that can result in harm to software, loss of data, or an interruption in service.


29

About this book

!WARNING:

WARNING: A warning statement calls attention to a situation that can result in harm to hardware or equipment.

!DANGER:

DANGER: A danger statement calls attention to a situation that can result in harm to personnel.SECURITY ALERT: A security alert calls attention to a situation that can increase the potential for unauthorized use of a telecommunications system.

!SECURITY ALERT:

Safety precautionsWhen performing maintenance or translation procedures on the system, observe all caution, warning, and danger admonishments to prevent loss of service, possible equipment damage, and possible personal injury. In addition, the following precautions regarding electromagnetic interference (EMI) and static electricity must be observed:

Electromagnetic interferenceThis equipment generates, uses, and can radiate radio frequency energy. Electromagnetic fields radiating from the switch may cause noise in the customers equipment. If the equipment is not installed and used in accordance with the instruction book, radio interference may result.

!WARNING:

WARNING: To maintain the EMI integrity of the system, maintenance personnel must ensure that all cabinet panels, covers, and so forth, are firmly secured before leaving the customers premises.


Downloading this book and updates from the Web

Downloading this book and updates from the WebThe latest version of this book can be downloaded from the Avaya Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer. Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after the book has been published. The Avaya Web site may contain new product information and updates to the information in this book. To download the latest version of this book: 1. Access the Avaya Web site at http://support.avaya.com 2. Click on Advanced Search on the top right of the screen 3. Enter the name or number of the document

Technical assistanceAvaya provides the following resources for technical assistance.

Within the United StatesFor help with:

Feature administration and system applications, call Avaya Technical Consulting Support at 1-800-225-7585 Maintenance and repair, call the Avaya National Customer Care Support Line at 1-800-242-2121 Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353

InternationalFor all international resources, contact your local Avaya authorized dealer for additional help.


31

About this book

Sending us commentsAvaya welcomes your comments about this book. To reach us by:

Mail, send your comments to: Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120th Avenue Westminster, CO 80234 USA

E-mail, send your comments to: [email protected] Fax, send your comments to:

Mention the name and number of this book, Maintenance Alarms for Avaya Communication Manager 4.0, Media Gateways and Servers (03-300430)


Chapter 1: Server AlarmsS8700 | S8710 | S8720 | S8300| S8400 | S8500

This chapter provides background information on server alarming. For detailed information on G250/G350 and G700 Media Gateway Traps, refer to Chapter 4: Media Gateway Traps.

IntroductionDuring normal operations, software or firmware may detect error conditions pertaining to specific Maintenance Objects (MOs). The system automatically attempts either to fix or circumvent these problems. Errors are detected in two ways:

By firmware on the component during on-going operations A periodic test or a scheduled test started by software

The technician can run tests on demand that are generally more comprehensive (and potentially disruptive) than are the "scheduled tests". When an error is detected, the maintenance software puts the error in the Error Log. If a component incurs too many errors, an alarm is raised. Alarms on the Linux media servers can occur in several areas:

Media Modules, Media Servers, the Media Gateway Processor, and the Layer 2 Switching Processor are all capable of detecting internal failures and generating traps and alarms. Media Gateways detect faults and alert the Media Server. The Media Server then raises an alarm and sends the alarm to an appropriate network management site. Communication Manager alarms reflect the health status of network elements such as circuit packs, media modules, and their associated links, ports, and trunks. Messaging alarms provide health status of embedded or external messaging systems. Maintenance Web Interface Provides alarms information related to Communication Manager, the media server, and messaging. Note: For non-Communication Manager alarms, use the Web Page header "Alarms and Notification" and "Diagnostics: View System Log". Choose the appropriate heading and, if necessary, call Avaya support.

Alarms may be viewed using the following:

Note:


33

Server Alarms

Media Server bash shell Provides alarms information related to Communication Manager, the media server, and messaging.

Media Server SAT CLI Provides alarms information related to Communication Manager. MGP CLI (on the G700 Media Gateway) Provides alarms and traps information related to the G700 platform and its subsystems. Layer 2 Switching Processor CLI (on the G700 Media gateway) Provides information related to the media gateway stack.

Information related to Communication Manager, the media server, and messaging alarms can be displayed using either the Maintenance Web Interface or the media server bash shell. However, this document (Maintenance Alarms for Avaya Communication Manager 4.0, Media Gateways and Servers, 03-300430) provides maintenance information only for Communication Manager (Chapter 5: Communication Manager Maintenance Object Repair Procedures) and media server alarms (Chapter 1: Server Alarms). For messaging alarms and repair procedures, refer to the appropriate documentation for the messaging system.

Alarm ClassificationsAlarms are classified depending on their effect on system operation:

MAJOR alarms identify failures that cause a critical degradation of service. These alarms require immediate attention. MINOR alarms identify failures that cause some service degradation but that do not render a crucial portion of the system inoperable. Minor alarms require attention. However, a minor alarm typically affects only a few trunks, stations, or a single feature. WARNING alarms identify failures that cause no significant degradation of service or equipment failures external to the switch. These failures are not reported to INADS or to the attendant console. ON-BOARD problems originate in the circuitry on the alarmed Media Module or circuit pack. OFF-BOARD problems originate in a process or component that is external to the Media Module or circuit pack.


Background Terms

Background TermsTable 4: Alarming Background Terms gives a useful explanation of terms. Table 4: Alarming Background Terms Term TRAP Explanation A trap is an event notification that is sent to the SNMP trap manager and received from the Media Gateway Processor, Layer 2 Switching Processor, or RTCP Monitor (Avaya VisAbility). Some traps are determined to be an alarm. If determined to be an alarm, they are sent to an appropriate alarm management site, such as INADS. Initialization and Administration System, a software tool used by Avaya services personnel to initialize, administer, and troubleshoot customer communications systems remotely. Simple Network Management Protocol, the industry standard protocol governing network management and the monitoring of network devices and their functions. Real Time Control Protocol, contained in IETF RFC 1889. Intelligent Site Manager, a VPN gateway on the customers LAN that provides a means for services personnel to access the customers LAN in a secure manner via the Internet. Virtual Private Network, a private data network that makes use of the public telecommunication infrastructure, maintaining privacy through the use of a tunneling protocol and security procedures.

ALARM INADS

SNMP

RTCP ISM

VPN


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Server Alarms

Alarm-Related LEDsTable 5: Alarm-Related LEDs shows alarm-related LEDs on the faceplate of the Media Gateway or on an attendant console, and shows how certain LEDs reflect specific alarm situations. Table 5: Alarm-Related LEDs LED ALARM LED ACK LED Location Attendant Console Attendant Console Alarm-Related Cause The system alarm causes the attendant console ALARM LED to light. The ACK LED on the attendant console reflects the state of acknowledgement of the alarm report from INADS. However, this is only possible for S8700-based Media Servers. The RED ALM or ALARM LED indicates the "health" of the Media Gateway by lighting when there are impaired functions of the Media Gateway Processor, Layer 2 Switching Processor, or VOIP engine. It lights, for example, when the power supply voltage is out of bounds, if the Media Gateway cannot locate any Media Servers, or when the unit is overheating. It also indicates when the system is in Power-up mode, or when a Media Module is resetting.

RED ALM or ALARM LED

Front Panel of Media Gateway

Alarm ContentAlarms logged by Communication Manager are stored in an alarm log. All alarms include a date and time stamp that reflects the date and time of the sending device. The alarm contains:

Device type Component type Device name Current IP address Additional information necessary for identification of alarm origination Severity level to indicate the priority of the alarm

Alarms originating in a specific media server, such as an S8300, have a prefix denoting that of an S8300.


QOS Alarms

QOS AlarmsAn RTCP monitor using the local SNMP agent generates traps to a pre-administered trap collector. The following QoS alarms are generated:

The voip-callqos alarm is generated if a single session exceeds configured QOS levels. It can generate a warning or an SNMP trap. Warnings are used for less severe problems. They can be accumulated internally within Avaya VoIP Monitoring Manager for use by the alarms defined below. The voip-systemqos alarm is generated if the number of voip-callqos warnings from all terminals exceeds a configured count over a given period (e.g. 100 alarms over 24 hours). The alarm causes a SNMP trap to be sent. The voip-terminalqos alarm is like the voip-systemqos alarm except it applies to a single terminal. If any one terminal generates a number of voip-callqos warnings that exceed a threshold then the alarm is generated.

Alarm ManagementThis section describes methods to determine the source of alarms that are generated when an error occurs. The alarm log is viewable and follows that defined in Maintenance Commands for Avaya Communication Manager 4.0, Media Gateways and Servers (03-300431). Technicians can view alarms via the Web Interface, CLI, and SAT command-line interface. SNMP management is a function of the Avaya Network Management Console with VoIP SystemView application. For additional information, including information on event logs and trap logs, please refer to the Users Guide for the Avaya P333T Stackable Switch Release 3.12. Alarm management follows the Media Server Alarming Architecture Design. See Maintenance Procedures for Avaya Communication Manager 4.0, Medi

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