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ALAGHUSUNDARAMANI

Education20052005 NSE Chennai, TN

AMFI Basic Module with advanced mutual fund Knowledge.

2001-2004 TAFE Sydney, NSW

Diploma in Network Engineering with advanced PC supports andCommunication In Business.

2001-2001 TAFE Sydney, NSW

Graduate Certificate III in Information Technology with advancedWord, Excel, Database, PowerPoint, Creating Web Page, Occupationaland Health and safety.

2001-2002 SWIC Sydney, NSW

Diploma in Information Technology - Incomplete

1999-2000 Shrine Valankanni Matriculation India

Graduated Year 12 with Advanced English, Computer Science, Maths,Physics and Chemistry.

Professional

Experience

Jan 07 Kathir Foundation (Micro Finance) Trichy, TN

Chief Manager Inspection

6 branches under my supervision on Inspection. Having an Inspection team for doing surprise verifications. Having an Inspection team for doing disbursement verifications. Having an Inspection team for doing surprise verification. Daily follow up with the branches on the late payment.

Mar 05 Dec 06 Franklin Templeton Investments Chennai, TN

Customer Service Executive (Call Centre and also at Branch Level)

To attend walk in customers. To attend in bound calls. To cross sell our products. To assist customer mails. To create HPIN (Internet Password) for the customer.

Mobile Number: 9787888666E-mail:alaghusundaramani@yahoo.com

JC Towers & AbodeF6, Karur Bye Pass roadTrichy - 620003

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Nov 04 Jan 05 Red Rooster Sydney, NSW

Assistant Manager

Training Staff. Rostering for the week. Stock Count. Stock Ordering. Cash Handling. Banking. Keeping an eye on the sales every day. Doing daily paper works. Dealing with staffs.

Dealing with customers. Customer service. Chef. Food and service preparation. Expert knowledge in occupation and Health and Safety.

Mar 01 Jan 05 Pizza Hut Sydney, NSW

Shift Supervisor

Customer Service.

Chef. Dealing with staffs.

Cash Handling.

Banking.

Training Staffs.

Keeping an eye on the sales every day.

Food and service preparation.

Expert knowledge in Occupation and Health and safety

Oct 01 Aug 03 Parramatta City Library Sydney, NSW

Library Assistant

Shelving.

Sep 02 - Aug03 AS-NU Home maintenance Sydney, NSW

Telemarketer

Calling people.

Making Appointments.

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Feb 01 May 01 Went Curry House Sydney, NSW

Waiter

High Quality Customer Service.

Cash Handling.

General cleaning Duties.

May 01 Aug 01 Singapore Exchange Sydney, NSW

Foreign Exchange Officer

Buying and selling foreign currency. Quoting competitive rates with respect to spot rates on daily basis.

Using Database for currency changing.

Other general office work.

Dec 99 Feb 00 Nagappa Motors India, Chennai

Supervisor

Supervising 8 people.

Selling Parts.

Repairing Motorcycles.

Interests Playing Volleyball, Cooking, Walking and Music.

Skills High Quality Customer Service.

Working Knowledge on MS Word, MS Excel, PowerPoint, Database,and Creating Web Page by using HTML codes, Basic of C++, ComputerAssembling.

Cash Handling.

Supervising / Staff training.

Ability to work Under Pressure.

High quality communication through phone.

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Reference

Kathiresan CEO Kathir Foundation

09437023704, 09787888222

Praveen HR Franklin Templeton Investments

8754400844

Darrell Bud Area Manager Pizza Hut

0438306564

Edin Ascic Manager Pizza Hut

(02) 98212566

Belinda Kerr Central Service Librarian Parramatta City- Library

(02) 98065166

Linda Bathur Library Program manager Parramatta City-Library

(02) 98065154

Rachel Dopper Manager AS-NU Home- maintenance

(0061)0425348570