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here are different ways by which you can approach Airtel Customer Care Executives:

1. Airtel customer care number : 121 (for queries like Scheme/Bill Plan/VAS Information)

2. Airtel toll free number : 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation,ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users]

3. Airtel toll free customer care number : 1800-103-4444 [Non-Airtel Users]

4. e-Mail : Email your questions, comments or suggestions at 121@airtelindia.comand Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.

5. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nod

al Officer. For more information click here

6. Non-Airtel Users can also use following regional contact information to reachAirtel:

Airtel Customer Care Number Andhra Pradesh

9849012345 for Postpaid Service9849098490 for Prepaid Service

Airtel Customer Care Number Assam

9954012345 for Postpaid Service

9954099540 for Prepaid Service

Airtel Customer Care Number Bihar & Jharkhand

9934012345 for Postpaid Service9934099340 for Prepaid Service

Airtel Customer Care Number Chennai

9840012345 for Postpaid Service9840198401 for Prepaid Service

Airtel Customer Care Number Delhi

9810012345 for Postpaid Service9810198101 for Prepaid Service

Airtel Customer Care Number Gujarat

9898012345 for Postpaid Service9898098980 for Prepaid Service

Airtel Customer Care Number Haryana

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9896012345 for Postpaid Service9896098960 for Prepaid Service

Airtel Customer Care Number Himachal Pradesh

9816012345 for Postpaid Service9816098160 for Prepaid Service

Airtel Customer Care Number Jammu & Kashmir

9906012345 for Postpaid Service9906099060 for Prepaid Service

Airtel Customer Care Number Karnataka

9845012345 for Postpaid Service9845098450 for Prepaid Service

Airtel Customer Care Number Kerala

9895012345 for Postpaid Service9895198951 for Prepaid Service

Airtel Customer Care Number Kolkata

9831012345 for Postpaid Service9831098310 for Prepaid Service

Airtel Customer Care Number Maharashtra & Goa

9890012345 for Postpaid Service9890098900 for Prepaid Service

Airtel Customer Care Number Mumbai

9892012345 for Postpaid Service

9892098920 for Prepaid Service

Airtel Customer Care Number North East

9862012345 for Postpaid Service9862098620 for Prepaid Service

Airtel Customer Care Number Orissa

9937012345 for Postpaid Service9937099370 for Prepaid Service

Airtel Customer Care Number Punjab

9815012345 for Postpaid Service9815098150 for Prepaid Service

Airtel Customer Care Number Rajasthan

9829012345 for Postpaid Service9950099500 for Prepaid Service

Airtel Customer Care Number Tamil Nadu

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9894012345 for Postpaid Service9894198941 for Prepaid Service

Airtel Customer Care Number Uttar Pradesh (East)

9935012345 for Postpaid Service9935199351 for Prepaid Service

Airtel Customer Care Number Uttar Pradesh (West) & uttarakhand

9897012345 for Postpaid Service9897098970 for Prepaid Service

Airtel Customer Care Number West Bengal

9933012345 for Postpaid Service9933099330 for Prepaid Service

7. Airtel India Website : http://www.airtel.in/