Airside Ops & Ntm

LEARNING & DEVELOPMENT MANAGEMENT LEARNING & DEVELOPMENT MANAGEMENT

“ BASIC AIRPORTS OPERATIONS COURSE ”“ BASIC AIRPORTS OPERATIONS COURSE ”AIRSIDE OPERATION AIRSIDE OPERATION

bybyCHENG LING PERNGCHENG LING PERNG

Vision:

“To provide world class

airport

services

to all our customers”

Vision:

“To provide world class

airport

services

to all our customers”

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Malaysia Airports Holdings Berhad (487092-W)

COURSE OBJECTIVECOURSE OBJECTIVE

By the end of the lecture, you will be able to By the end of the lecture, you will be able to understand the processes of Airside Operations, understand the processes of Airside Operations, its function and the key responsibilities.its function and the key responsibilities.

You will also know what a NOTAM is and its You will also know what a NOTAM is and its significance.significance.

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BASIC AIRPORT OPERATIONSBASIC AIRPORT OPERATIONS

ll

AIRPORTOPERATIONS

CENTRE

Airside

Landside

Terminal

RUNWAY

ARRIVALCONCOURSE

PIER

GATE

APRON

TAXIWAY

RUNWAY

GATE

APRON

TAXIWAYAIRCRAFT

PROCESSINGE.G. FUEL

APPROACH

PASSENGERBAGGAGERECLAIM

ROADSPARKING ROADS PARKING

DEPARTURECONCOURSE

PIER

PASSENGERAREA

PROCESSING

CATERING

MAIL

CARGOPROCESSING

OTHER GROUNDTRANSPORT

DEPARTURE

AIR

SID

EL

AN

DS

IDE

TE

RM

INA

L

PUBLIC AREAS PUBLIC AREASSafety

Efficiency

Cost effectiveness

Profitability

Objectives

Engineering Operations

Security Operations

Tracked Transit Control

Baggage Handling Control

Immigration

AFRS

Network Management

Crisis Control

Apron Control Tower

etc.

Other Centres

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KLIA AIRFIELD LAYOUTKLIA AIRFIELD LAYOUT

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AIRSIDE OPERATIONS OBJECTIVES/ FUNCTIONSAIRSIDE OPERATIONS OBJECTIVES/ FUNCTIONS

Maintain a high level of airfield and apron safety as per I.C.A.O standards

Adhere to established policies and procedures for safe airfield operations.

Promote safety awareness through training, audits, licensing briefings and Safety Campaigns.

Enforce ramp safety policies and SOPs. Develop and implement new industry best practices. Be aware of accident trends through ground incident

and accident statistical data. Establish reliable reporting and investigation system.

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AIRSIDE OPERATIONS OBJECTIVES/ FUNCTIONSAIRSIDE OPERATIONS OBJECTIVES/ FUNCTIONS

Carry out safety audits on ground handlers, vendors & airlines.

Identify potential airfield hazards, evaluate and set in preventive controls.

Dissemination of ramp incidents and accidents information.

Coordinating airside activities during emergencies and salvage operations.

Continuous improvement through reviews, technology and industry standards.

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AIRSIDE OPERATIONS KEY ACTIVITIESAIRSIDE OPERATIONS KEY ACTIVITIES

1. Inspections

2. Issuance of Airside Permit (Driving, PLB & Vehicle Permit)

3. Ground Incident and accident investigations

4. Safety escort or follow -me service

5. Enforcement checks

6. Work in progress Coordination (WIP)

7. Initiation of NOTAM

8. Audits, Reviews and Change

9. Internal Trainings.

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AIRSIDE OPERATIONS KEY ACTIVITIESAIRSIDE OPERATIONS KEY ACTIVITIES

10. Co-ordinations & Meetings with Airlines, Government Agencies etc.

11. Wildlife Hazard

1. Animals :- Dogs, Cows etc

2. Bees, Snakes, Rodents

3. Birds

12. Environmental Management

1. Noise

2. Effluent discharges

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1. INSPECTING MOVEMENT AREA1. INSPECTING MOVEMENT AREA

Inspection Program ObjectivesAccident/ Incident reductionEffective reporting systemPrompt corrective action

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Accident/ Incident reductionForeign Object DamageObstruction & ConstructionWild Life HazardAerodrome facilities serviceability

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Foreign Object Damage (F.O.D)

FOD : Any object that is found on the maneuvering areas that can endanger aircraft (Metal, Paper, Plastic Sheets, Boxes, Parts, Tools etc.)

FOD Ingestion by aircraftVelocity impact of debris launched by jet blast on to

other aircraft, personnel, (Ramp / Passengers) and buildings

Can contribute to airborne engine failuresBoth Safety, Economic and Image issue

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FOD prevention in KLIA Apron Sweeping Program Airfield Schedule Inspection Bay Inspection prior to each aircraft’s arrival

or departure. Awareness Trainings, Campaigns Maintenance activities – Adherence to SOP Communication/ coordination

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Inspection & Reporting SystemFault ReportingUse of Checklist

Paved areas, OCLMarkings, Signs, Lighting,

Status Written recordsAction on Priority AreasNOTAM dissemination

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1. SAMPLE OF CHECKLIST

CHECKLIST FOR OSCAR 3 (RUNWAY/TAXIWAY/PERIMETER/HANGAR AREA)Check on markings, lightings, signages, pavements and other conditions

Names: Date: Time inspected:

RUNWAY 1 (14L/32R) Checked Condition REMARKSThreshold 14L/32RTouchdown 14L/32R

EdgeCentrelineEndPAPI 14L/32RApproach Light 14L/32RWind Indicator 14L/32RLocaliser (LLZ) 14L/32RGlide Path (GP) 14L/32RRunway Visul Range (RVR) 14L/32RRVR Mid Runway

RUNWAY 2 (14R/32L) Checked ConditionThreshold 14R/32LTouchdown 14R/32LEdgeCentrelineEndPAPI 14R/32LApproach Light 14R/32LWind Indicator 14R/32LLocaliser (LLZ) 14R/32LGlide Path (GP) 14R/32LRunway Visul Range (RVR) 14R/32LRVR Mid Runway

TAXIWAYS Checked ConditionABCDEFGHKLM

PERIMETER Checked ConditionRunway 1Runway2

HANGAR AREA Checked ConditionHangar apron

Engine Ground Run(EGR)

PREPARED BY(Oscar 3): CHECKED BY(Oscar 1/Oscar E):

Attachments(if any):

Form number : Ops/AO/10Revision number : 0Revision date:

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Prompt Corrective actionsAdvise responsible party - DocketingVehicles/ Equipment removalArea closed or cordoned off

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1. SAMPLE OF DOCKET

1. Kepada : 2. Tempat :

Attention To : Location :

3. No. Docket : Tarikh :

Docket Ref No : Date Send :

5. Peringatan :

Reminder :

6. Kerosakan :

Facility Fault :

7. Masa Aduan : Aduan Oleh :

Time Reported : Reported By :

9. Tarikh/Masa 10. Tarikh/Masa Dibaiki :

Tindakan Diambil : Date/Time Fault

Date/Time Attended to : Cleared :

11. Dibaiki Oleh :

Fault Cleared by :

12. Ulasan Pegawai Bertugas

dan tandatangan :

Executive remarks and

Counter Signature :

13. Ulasan Lain :

Other Remarks :

BORANG DOCKET

MALAYSIA AIRPORTS (SEPANG) SDN BHDKUALA LUMPUR INTERNATIONAL AIRPORT

LAPORAN KEROSAKAN KEMUDAHAN- KEMUDAHAN OPERASI

OPERATIONS FACILITIES DEFECT

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2. ISSUANCE OF AIRSIDE PERMITS2. ISSUANCE OF AIRSIDE PERMITS

Civil Aviation Act 1969Airfield Vehicle Permit ( MCAR 105)Airfield Driving Permit (MCAR 106)Temporary Entry Permit (MCAR 105)PLB Operator Permit.Electrical Vehicle/ Buggy Permit

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3. GROUND INCIDENT/ ACCIDENTS3. GROUND INCIDENT/ ACCIDENTS

Determine the Facts to establish root cause Make recommendations to prevent recurrences Take corrective action

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0

5

10

15

20

25

30

35

40

45

1999 2000 2001 2002 2003

Ground Accidents/ Incidents Record in KLIA

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80% of ground accident in KLIA Involves in collision between vehicles/ equipment

or facilities. Apron accidents involving aircraft are frequently

caused by:- equipment used for passenger handling, aircraft

loading and servicing i.e. PLB, Loading Bridges, catering trucks, baggage carts)

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4. SAFETY ESCORT AND FOLLOW-ME4. SAFETY ESCORT AND FOLLOW-ME

Provide safety escort for VVIP movements - vehicles on the aircraft maneuvering area

Provide Follow-Me service to foreign aircraft - on request especially VVIP flights that requires special coordination

Filming Safety Escort Safety escort for new contractors in airfield

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5. ENFORCEMENT CHECK5. ENFORCEMENT CHECK

Errant drivers or apron users for contravening the Civil Aviation Act

Vehicles conditions and validity of the vehicle & driving permits

Check and control Vandalism

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6. WORK IN PROGRESS – SAFETY MATTERS6. WORK IN PROGRESS – SAFETY MATTERS

Requirement for Safety Briefing (Coordination meeting) Define safety standard and safety specifications Follow-up on safety procedures (Safety Review) Monitor day to day safety practices Discuss specific concern with operator Safe Movement of individuals & Vehicles – Dedicated

route and work area demarcation Minimum disruption of operational activities Clear routes for fire station active area

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Initiate NOTAM Restriction on aircraft or vehicle activity Threshold displacement if necessary Temporary lighting/ Marking Revise vehicle control procedures Access to communications equipment &

dedicated man for the task Special site for equipment and material storage Supervision to WIP

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Be aware of potential hazardous conditions Excavation near runways, taxiways, apron Construction materials, earth mounds or

stockpiles Temporary structures – location & design Obstructions in operational areas, take off or

approach path

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7. WILDLIFE HAZARD 7. WILDLIFE HAZARD

Bird Strike Bees Threats Animals Snakes


8. AIRSIDE SERVICES MANAGEMENT COMMITTEE8. AIRSIDE SERVICES MANAGEMENT COMMITTEE

Meetings once every two months Participants:- MA (Sepang), DCA, Airlines, Ground

Handlers, Fuel Operators, AFRS, AVSEC, MET. Objective is to resolve safety & operational issues

in the airside Identify unsafe conditions and acts. The process of elimination of hazards Objective:- To reduce operational risks Introduce control measures As Low As Reasonably Practicable (ALARP)

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9. NOTAM9. NOTAM

NOTAM is Notice to Airmen Shall be originated and issued promptly whenever

the information to be disseminated is of a:- Temporary nature and of short duration Operationally significant permanent changes or

temporary changes of long duration are made at short notice.

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9. WHEN DO WE NEED TO ISSUE A NOTAM?9. WHEN DO WE NEED TO ISSUE A NOTAM?

Establishment, closure or significant changes in operation of aerodrome or runways

Establishment, withdrawal or changes in operation of aeronautical services (AGL, VOR, DME, PAPI, VASIS, ATS, MET, SAR, AFRS CAT etc.)

Establishment, withdrawal or changes in visual aids

Interruption of or return to operation of major components of aerodrome lighting system.

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9. WHEN DO WE NEED TO ISSUE A NOTAM?9. WHEN DO WE NEED TO ISSUE A NOTAM?

Occurrence or correction of major defect in the maneuvering area.

Changes to and limitation on availability of fuel supply.

Major changes to rescue facilities and services available.

Presence of hazard which affect air navigation (including obstacle, air displays, volcanic eruption etc.)

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9. GENERAL SPECIFICATION OF NOTAM9. GENERAL SPECIFICATION OF NOTAM

Each NOTAM shall be allocated a serial number. NOTAM shall be brief & concise. Each NOTAM shall be transmitted as a single

telecommunication message. When a NOTAM is issued which cancels or

supersedes a previous NOTAM, the serial number of the previous NOTAM shall be indicated. Eg. Ntmc A1234/05 Ntmr B2468/05 Ntmn C 1255/05

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9. GENERAL SPECIFICATION OF NOTAM9. GENERAL SPECIFICATION OF NOTAM

When error occur in a NOTAM, replacement NOTAM shall be issued.

Location indicators included in the text of a NOTAM shall conform to ICAO list.

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9. DISTRIBUTION OF NOTAM9. DISTRIBUTION OF NOTAM

NOTAM shall be distributed to addressees to whom the information is of direct operational significance by AIS.

Except as otherwise provided, each NOTAM shall contain the information in the order of NOTAM format.

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9. WHO ISSUES NOTAMS

NOTAM office is operated by competent person from DCA

Person(s) responsible for inspecting the aerodromes and reporting aerodrome condition change

Responsible person must be appropriately trained Fulfill and aerodrome operator’s duty of care and to

avoid possible accusation of negligence

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9. SAMPLE OF NOTAMS

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9. NOTAM DISSEMINATION

YSAXXXX GG WMKKNTMA WMKKNTMC 311500 WMKKYNYX (A1635/04 NOTAMN Q)WMFC/QMRLC/IV/NBO/A/000/999/ A)WMKK B)0408020300 C)0408300900 D)MON-RWY 14L/32R BTN 0300 UTC TILL 0900 UTC

THU- RWY 14R/32L BTN 0300 UTC TILL 0900 UTC

E)RWY CLSD FOR MNTD.)

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Malaysia Airports Holdings Berhad (487092-W) Thank youThank you

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Airside Ops & Ntm

Education

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