Airport Master Plan Public Visioning Workshop Display Boards

Comprehensive Airport Master Plan Public Visioning Workshop

Your City. Your Airport. Your Voice.

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Project Introduction


What is a Master Plan? Outline of Master Plan Project

Official Airport Planning Document Reviewed by FAA and NHDOT Reflects Sponsor’s Goals for the Airport Depicts Future Airport Development Over 10-20 Years Future Projects Contingent on FAA Funding and Environmental Approval

PURPOSE OF WORKSHOP

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City of Lebanon – Aerial Imagery


Place one dot on the map to indicate your current place of residence.

If you do not currently reside in the City of Lebanon, place one dot in the

box below.

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Air Service at LEB


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Who Uses LEB?


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Understanding LEB Financials


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The LEB Regulatory Environment


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Public Outreach Process


2015 May

Advisory Committee Meetings: • Technical Advisory Committee (TAC) • Citizens Advisory Committee (CAC) • Airport Users Advisory Committee (AUAC)

• One-On-One Conversations • Small Group Meetings

March August

• Continuation of the Public Survey • Poverty Lane Community Coffee #2

July

• Continuation of the Public Survey • Poverty Lane Community Coffee #1 • Visioning Concept Workshop

September

• Present Findings to the City Council

• PUBLIC VISIONING WORKSHOP (Welcome!)

June

• Public Survey Kick-off • Public Information and Survey Mailing • Community Stand-outs • Table at the Lebanon Farmers’ Market

38%

24%

10%

6%

10%

2% 9%

1% I appreciate the Airport, but believe it could perform better in some areas

I appreciate the Airport as it is

I appreciate the Airport, but have serious concerns about certain aspects

I have no feelings about the Airport

I dislike the Airport, and we should take steps to reduce its impact

I dislike the Airport, but believe that it is important to the City of Lebanon and the greater region

Other

No Response

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Public Survey Results


62% 15%

8%

15%

55%

11%

14%

13%

7% Additional Airlines/Destinations

Larger Aircraft

More Frequent Service

Lower Costs

More Reliable Service

Enhanced Air Service - Explained

All Participants Lebanon Residents

182

128

83

41

21 14 14 11

0

20

40

60

80

100

120

140

160

180

200

Online Farmers' Market

Terminal Other River Valley Club

Public Library

Mailer CCBA

Part

icip

ants

Survey Distribution

How do you feel about the Airport?

All Responses

Grading the Airport’s Performance

150 137

99

43

72 69 74

58

99

0

20

40

60

80

100

120

140

160

Airport Service Community Relations Financial and Operational

Part

icip

ants

Average to Outstanding Below Average to Poor No Opinion/Answer

307

249

182

66

103 92 121

142

220

0

50

100

150

200

250

300

350

Airport Service Community Relations Financial and Operational

Part

icip

ants

Average to Outstanding Below Average to Poor No Opinion/Answer

City of Lebanon Residents

How do you feel about the Airport: Other Responses (Consolidated) • The Airport and its partners should work to enhance air service (19 comments) • The Airport is/should be considered a local/regional asset (seven comments) • The Airport should be financially self-sustaining (five comments) • Use of the Airport is infrequent (five comments) • The Airport should be closed (three comments) • Adequate alternatives exist that render commercial service at the Airport unnecessary

(three comments) • Surrounding communities should financially support the Airport, not just the City of

Lebanon (two comments) • Airport facilities and infrastructure should be brought up-to-date and well maintained (two

comments) • Efforts should be taken to reduce the environmental impacts associated with the Airport

(two comments) • Additional Airport uses should be explored (e.g., community events, gift shop) (two

comments) • Expression of concern for the trees within the Airport’s safety areas (two comments) • The Airport should not expand (one comment) • Residents of the City of Lebanon should ride free (one comment) • Commercial air service should cease at the Airport (one comment) • The Airport is useful for emergencies (one comment)

City of Lebanon Residents

54% 46% Lebanon Resident

Non-Resident

Participant Residency How often do you use the Airport?

11%

23%

23%

19%

19%

5% Frequently (once a month or more)

Occasionally (more than twice a year)

Rarely (once every few years)

Once or Twice

Never

No Response

5%

22%

27% 20%

24%

2%

All Responses

39%

28%

9%

6%

6%

1% 11%

1% I appreciate the Airport, but believe it could perform better in some areas

I appreciate the Airport as it is

I appreciate the Airport, but have serious concerns about certain aspects

I have no feelings about the Airport

I dislike the Airport, and we should take steps to reduce its impact

I dislike the Airport, but believe that it is important to the City of Lebanon and the greater region

Other

No Response

All Participants Lebanon Residents

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Public Survey Results (Continued)


“It [the Airport] should be returned to be a regional airport with shared control and financial responsibility among multiple jurisdictions.” “I would love to see a restaurant at the Airport that is connected to the air traffic control tower to listen to the control communications.” “I wish there was more information/availability for taking cheap flights to NYC, DC, or other destinations.” “The Airport has never been financial viable, and will never be as all the previous studies have shown. It will always need the taxpayers money for little benefit to the majority of Lebanon residents. Why do we continue along this path of failure?” “The Airport should be expanded to attract regional airline service, specifically to Washington, D.C. The positive economic impact to the taxpayers is already tremendous, this would make it significantly more so.” “I think the Airport has a role to play in private air services, but commercial service is a losing proposition. Too many better choices close by that are consistent and cheaper. Let's stop pouring [City of] Lebanon and federal money into it, and ask the surrounding towns to financially support it.” “The Airport is a remarkable and significant asset to the City [of Lebanon]. I'd like to see it expand service and become an alternative to Manchester.” “Good for private flights to support local needs; commercial service should not be subsidized.” “Expanding the Airport has a lot of environmental concerns for the City of Lebanon and Poverty Lane (a scenic road). In addition, the tax increase would impact the city horribly, taxes are already some of the highest in the area (I literally pay as much in taxes as I do in mortgage), and we need to focus on improving our school system that will directly impact our residents, rather than increase taxes for a project that is going to help the residents of Hanover, etc.” “[The Airport] doesn't serve most people due to poor stop choices; more towns (e.g., Hanover) should help pay - they use it more!” “It's very nice to have an airport as an option, but I think the Airport should stay ‘in proportion’ to the size of the community (i.e., I don't think we should over-expand it).” “I have serious concerns about expansion and what it would actually cost the residents as well as the impact on the surrounding area. I like the idea of having an airport, but cannot see how it is needed especially commercially with Manchester being so close and easy to get to.” “More destinations please! The ONLY thing that keeps us from using the Airport more is that it only goes to a few places, and we rarely need to go to those locations – except for Logan, and the Dartmouth Coach takes us there rather quickly and cheaply so...” “I think the Airport provides benefits to the Hanover, Norwich, and the surrounding areas, and if Lebanon is stuck, they should support it financially.” “I have never used the Airport, but I like that it is an option, I would like to see them fly into Manchester; I might use them in that case. [The Airport] should probably have a small Café or club for dining purposes, or for the people awaiting arrivals or departures.” “Thank you for being here! Thanks for free parking. Please consider updating the visual appearance (esp. the parking lot and signs); first impressions go a long way.”

Examples of Participant Comments (Presented in no particular order)

Open-ended Thoughts on the Present/Future of the Airport (Consolidated)

• The Airport and its partners should work to enhance air service (128 comments) • The Airport is/should be considered a local/regional asset (44 comments) • Efforts should be taken to reduce the environmental impacts associated with the Airport (29 comments) • Surrounding communities should financially support the Airport, not just the City of Lebanon

(23 comments) • The Airport is convenient (21 comments) • Existing passenger amenities and/or customer service is appreciated (e.g., free parking) (15 comments) • Additional Airport uses should be explored (e.g., aviation history, community gathering space, Airport Day,

flight school) (14 comments) • The Airport should be financially self-sustaining (14 comments) • The Airport should not expand (13 comments) • Adequate alternatives exist that render commercial service at the Airport unnecessary (12 comments) • Airport facilities and infrastructure should be brought up-to-date and well maintained (12 comments) • The Airport should improve information sharing and marketing related to air service (11 comments) • A restaurant/café should be operated at the Airport (10 comments) • Better connections should be made to local transit options and points-of-interest (seven comments) • Greater transparency of operations is needed (seven comments) • Expression of concern for the trees within the Airport’s safety areas (five comments) • Use of the Airport is infrequent (four comments) • The Airport should be permanently closed (four comments) • The Airport should strive to improve GA facilities and/or services (three comments) • The Airport is useful for emergencies (three comments) • Commercial air service should cease at the Airport (two comments) • The City of Lebanon should remain control of the Airport and related decision-making (two comments)

318

80

97

57

100

156

52

47

42

73

0 50 100 150 200 250 300 350

Expanded Air Service

Community Relations

Non-Aviation Services

Transparency

Financial Performance

Participants

Lebanon Residents

All Responses

In what areas would you like to see the Airport improve upon the most?

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What We’ve Heard


Enhance Air Service

The Airport is a Local/Regional Asset

Minimize Associated Social and Environmental Impacts

Pursue Regional Financial Support

Provides a Convenient Travel Experience

Identify Additional Airport Uses

Become Financially Self-Sustaining

Do Not Expand the Airport

Transportation Alternatives are Sufficient

Maintain Modern Facilities

Improve Information Sharing and Marketing

Open a Restaurant/Café

Provide Benefits to the City of Lebanon

Consider Income Inequity

Become Revenue Neutral

Become a Gateway to Recreation

Make Greener/More Sustainable

Physically Reduce the Size of the Airport

Appreciate Customer Amenities

Establish Better Connections to Local Transportation and Points-of-Interest

Provide Greater Transparency

The Airport is Used Infrequently

Close the Airport

Improve General Aviation Service and Facilities

The Airport is Useful During Emergencies

End Commercial Service

The City of Lebanon Should Retain Control

Engage Dartmouth College

Maintain Essential Air Service

Become A Source of Community Pride

Obtain Part 139 and FAA Compliance

Obtain Reliable FAA Funding

Take No More FAA Funding

Keep the Airport as it is

Presented in no particular order:

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Who Said What?


Notes: 1. TAC = Technical Advisory Committee, CAC = Citizens Advisory Committee, AUAC = Airport Users Advisory Committee 2. The attributes presented under Public Survey and Neighborhood Meetings in the illustration above represent input received from City of Lebanon residents; the one-on-one meetings and TAC/CAC/AUAC also include representation from City of Lebanon officials and non-residents.

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Vision Concept FOR YOUR CONSIDERATION Key Attributes for the Lebanon Municipal Airport Vision Statement: • Provide Benefits to the City of Lebanon • Minimize Associated Social/Environmental Impacts • Become a Source of Community Pride • Enhance Air Service • Become Financially Self-Sustaining • Maintain Modern Facilities


Note: The attributes identified for consideration for the Airport’s Vision Statement derive from a Visioning Concept Workshop held on July 8, 2015. Workshop participants included city officials, City of Lebanon residents, and residents of the region.

Airport Master Plan Public Visioning Workshop Display Boards

Government & Nonprofit

Transcript of Airport Master Plan Public Visioning Workshop Display Boards