AIRLINE RESERVATION SYSTEM

AIRLINE RESERVATION SYSTEM1ORGANISATIONAL OVERVIEWThis is an application software which deals with to assist an airline with the transactions related to making ticket reservations, which includes blocking, reservation, cancellation and rescheduling tickets.This software reduces the efforts and frustration for the traveler in scheduling in a trip, especially by reducing the search effort for the flight they need to take.It reduces the redundancy in the information required from the customer in order for them to buy tickets , create user accounts etc.It also check the validity of input data and give a feedback to the user in case of errors or inconsistency. 2EXISTING SYSTEMExisting system maintains consistency among different access modes, e.g. by phone, by web, at the information desk and across the different physical locations. It maintains customer information in case of emergency, e.g. flight cancellation due to inclement weather. Increase awareness among frequent travelers about various special offers and discounts.Minimize the number of vacant seats on a flight and maximize flight capacity utilization.Maintain the capability to adopt a flexible pricing policy. Provide flexible access modes to users-internet. Telephone and PDA.

3LIMITATIONS OF EXSTING SYSTEM ARS shall be made more flexible in ticket reservation handling, and shall accept waiting list for reservation.The telephonic interface of the ARS shall be made improved to support more functionality like allowing the customers to cancel a ticket etc. by incorporating security measures.ARS shall be made more dynamic and helpful to the users enabling it to send instant messages to the passengers , of a cancelled or rescheduled flight , through E-mail, phone, fax etc.informing them about the change &provide them other alternatives.Information about the meals served in the flight should be in the system. 4PROPOSED SYSTEMThe proposed system of ARS minimizes repetitive work done by the system administration and reservation clerks.It maintains customer information in case of emergency, e.g. flight cancellation due to inclement weather. Maximizes the revenue of the airplane company by various means : Increase awareness among frequent travelers about various special offers and discounts.Make it easy for travelers to check the ticket status or make changes to their trip.Information about the kinds of meals served in a flight & the type of entertainment offered in flight should be incorporated into the system.

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FEATURES

Support for waiting list functionality 5.1.1. ARS shall be made more flexible in ticket reservation handling, and shall accept waitinglist for reservation. The telephonic interface of the ARS shall be improved to support more functionality like allowing the customers to cancel a ticket etc., by incorporating security measures. ARS shall be made more dynamic and helpful to the users by enabling it to send instant messages to the passengers, of a cancelled or rescheduled flight, through email, phone, fax etc., informing them about the change, and providing them with other feasible alternatives.Information about the kind of meals served in a flight and the type of entertainment offered on a flight should be incorporated into the system.

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ADVANTAGESA wide selection of services are offered.Simple and easy-to-use tools.So many ways to save. Tickets can be purchased online and safely.Access to useful assistance before, during and after your trip.

7GNATT CHARTPLANNED DATEACTUAL DATEEXTENDED DATE8

PROJECT SEARCHINVESTIGATING SYSTEM REQUIREMENTSDATA PROCESS &MODELLINGSYSTEM DESIGNNOVDECJANFEBMARCHAPRIL9RESERVATIONORIGIN CITY

TICKET NO.FLIGHT NO.FLIGHT NAME

DEPARTURE DATEARRIVAL DATEdONE WAY TRIPROUND TRIPCANRESCHEDULINGDESTINATION CITYDATE OF DEPARTUREDATE OF ARRIVALHAVECLASSdbusinesseconomicsmokingNon smokingAVALABILITYTIME-TABLEREGISTRATIONCAN CHECKUSER-IDPASSWORDNAMEE-MAIL IDPHONE NO.AGECAN DOCAN DONEUSERNAMEADDRESSPAN NO.PHONE NO.D.O.B.dREGISTERDBPAYMENT OPTIONRESERVECANCELLEDHAVECAN BECAN BEREFUND VALUE DETAILCREDIT CARD NO.E-R DIAGRAM10DFD DIAGRAMTRAVELLERPREPARE TICKETMAKE RESERVATIONBILLING SYSTEMTRAVELLERFLIGHT DATABASEACCOUNTING FILEBOOKINGTIME,DATE,DESTINATNTICKET11CONTEXT LEVEL DIAGRAM

PASSENGERRESERVATIONAIRLINE RESERVATION SYSTEMREGISTER TOCANCELS TICKET RESERVESPAYS PAYMENTPAYS FARETICKET HISTORYISSUES TICKETCANCELSCHECKED BYRESCHEDULETIME TABLE12

CONTEXT ANALYSIS DIAGRAMAIRLINECUSTOMERMANAGEMENTFINANCE SYSTEMAIRLINE RESERVATION SYSTEMCREDIT CARD DATAFLIGHT CONFIRMATIONREQUEST FOR RESERVATIONREQUEST FOR RESERVATIONFLIGHT DETAILSCREDIT DETAILSREPORTSTRANSACTION DETAILS13

FUNCTIONAL DECOMPOSITIONAIRLINE RESERVATIONSYSTEMREGISTRATION OF USERAIRLINE TIMETABLEBOOKINGPAYMENT OPTIONCANCELLATIONRESCHEDULE OF TICKETSCLASSDISCOUNTS14DFD FRAGMENTATION PROCESS ID 1.0 :USERREGISTRATION OF USERUSERUSERUSERTRAIN DETAILSRESERVATIONPAYMENT OPTIONS PASSENGER DETAILS LIST OF TRAINS SEATS AVAILABLE TRAIN DETAILPASSENGER DETAILSFAIR DETAILSTRAIN DETAILSTICKET RESERVEDPROCESS ID 2.0 :15SYSTEM FLOWCHARTUSER ENTRYAVAILIBILITYREGISTRATIONRESERVATIONTICKET RESERVATIONBLOCKINGCANCELLATIONPAYMENT OPTIONTIME TABLERESCHEDULE OF TICKETSBOOK TICKETBLOCKED S/MTICKET HISTORYPAYMENT PROCEDUREUSER LOCATION &AIRLINE DETAILLIST OF AIRLINESTICKET HISTORY16STRUCTURE CHARTAIRLINE TIMETABLEUSER DETAILSCANCELLATIONSEAT AVAILIBILTYRESERVATIONPAYMENTSCHEDULECLASS DISCOUNTSRESERVATION17MENU TREEUSERREGISTERSIGN UPUSER DETAILSUSER NAMEUSER ADDRESSUSER TEL NO.USER E-MAIL IDRESERVATION DETAILONE WAY TRIPROUND TRIPARRIVAL DATEDEPARTURE DATE18CLASSECONOMICBUSINESSCANCELLATION DETAILAMOUNT TO BE REFUNDMEALSVEGETARIAN MEALNON-VEGETARIAN MEAL19TABLE LISTINGUSER FIELD NAMEDATA TYPESIZEUSER idint10PASSWORDvarchar10USER DETAIL

FIELD NAMEDATATYPESIZEUSER_FNvarchar15USER_MNvarchar15USER_LNvarchar15AGEint03ADDRESSvarchar60STREET/BUILDING NOvarchar20VILLAGE/TOWN/CITYvarchar20PINCODEint08E_MAIL IDvarchar30PHONE NO.longint1020TABLE LISTINGRESERVATION DETAILSFIELD NAMEDATATYPESIZEDEPARTURE DATEint10ARRIVAL DATEint10ONE WAY TRIPchar15ROUND WAY TRIPchar15CLASSvarchar15FIRST CLASSvarchar15BUSINESS CLASSvarchar15SMOKINGchar05NON-SMOKINGchar05DESTINATION CITYvarchar5021TABLE LISTINGMEALSFIELD NAMEDATATYPESIZEVEGETARIAN

char05NON-VEGETARIAN

char

05CANCELLATION DETAILFIELD NAMEDATATYPESIZECANCELLATION DATEint

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PAYMENT DETAILCREDIT CARD NUMBERlong int50DEBIT CARD NUMBERlong int5022REPORT LISTING

RESERVATION REPORT :

FLIGHT NAME :FLIGHT NO. :FROM : TO :CLASS :DEPARTURE DATE :ARRIVAL DATE :Your Ticket has been confirmed successfully. Thanking you for reserving the ticket from our organization. Happy journey. DD/MM/YYYYDD/MM/YYYY23RESCHEDULING REPORT : ORIGIN CITY : DESTINATION CITY : DATE OF DEPARTURE : DATE OF ARRIVAL : FLIGHT NAME : FLIGHT NO. : CLASS :AMOUNT TO BE PAID :24REPORT LISTINGPAYMENT REPORT :

DISCOUNT :AMOUNT TO BE PAID :CANCELLATION REPORT :

USER NAME :AMOUNT TO BE REFUNDED :FROM : TO : Your Ticket has been cancelled successfully.25FORM LAYOUTRESERVATION DETAIL :ONE WAY TRIPROUND TRIPDEPARTURE DATE : dd/mm/yyyyDEPARTURE DATE :dd/mm/yyyyARRIVAL DATE :dd/mm/yyyyCLASSFIRST CLASS BUSINESS CLASS SMOKING CLASS NON-SMOKING CLASS26IN CASE OF TICKET IS NOT RESERVED :RESCHEDULING : DESTINATION CITY :DATE OF DEPARTURE :Dd/mm/yyyyDATE OF ARRIVAL : Dd/mm/yyyyTICKET CONFIRMED RESHUDULING CANCELLED TICKET IN WAITING LIST27AIRLINE RESERVATION SYSTEMFLY SAFELYUSERREGISTER USER GUESTUSER DETAILSNAME : FIRST NAME :SECOND NAME : LAST NAME : AGE :GENDER :FEMALEMALE :28ADDRESS :E-MAIL :PHONE NO. :CHECKING AVAILIBITY FOR FLIGHTSCANCELLATION DETAILS CANCELLATION DATE :AMOUNT TO BE REFUND AS PER CANCELLED :2WEEKS EARLY :PAYMENT DETAILS :CREDIT CARD NO. : DEBIT CARD NO. :