Air Transport Association of Canada A presentation by John McKenna ATAC President and CEO.

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Air Transport Air Transport Association of Association of Canada Canada A presentation by John McKenna ATAC President and CEO

Transcript of Air Transport Association of Canada A presentation by John McKenna ATAC President and CEO.

Page 1: Air Transport Association of Canada A presentation by John McKenna ATAC President and CEO.

Air Transport Association Air Transport Association of Canadaof Canada

Air Transport Association Air Transport Association of Canadaof Canada

A presentation by John McKenna

ATAC President and CEO

Page 2: Air Transport Association of Canada A presentation by John McKenna ATAC President and CEO.

ATAC’S OBJECTIVEATAC’S OBJECTIVEATAC’S OBJECTIVEATAC’S OBJECTIVE

ATAC’s policy is to promote SMS and to facilitate Canadian air operators in the implementation of an SMS that is appropriate for the size and complexity of their operation and in compliance with the CARs.

ATAC has committed significant resources to assist small and medium sized Canadian commercial aviation companies towards successful SMS implementation.

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ATAC’S SMS TOOL KIT AND GUIDEATAC’S SMS TOOL KIT AND GUIDEATAC’S SMS TOOL KIT AND GUIDEATAC’S SMS TOOL KIT AND GUIDE

ATAC has created an SMS Tool Kit and Guide based on the premise that “SMS adds value to your company”

A year spent in the elaboration of the concept of the type of SMS in a smaller organization and the tools and services required to help the smaller operator.

A twofold challenge: to design an SMS Model that would meet TC’s requirements,; and to come up with a Guide which would accepted by the smaller organization.

Our purpose today is to present to you the underlying assumptions, approaches and concepts and tools that we believe will define, and help implement and maintain a compliant SMS in a small organization.

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Page 4: Air Transport Association of Canada A presentation by John McKenna ATAC President and CEO.

• Risk Profile and Performance Measurement

• Combining Performance Measurement, Management Review and Quality Assurance

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Combining Elements and ComponentsCombining Elements and ComponentsCombining Elements and ComponentsCombining Elements and Components

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• Combining SMS Documentation and Records Management

• Reduce confusion in small organizations

• Improve safety performance sooner

• Reduce TC validation resource requirements

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Combining Reactive and Proactive Combining Reactive and Proactive ProcessesProcesses

Combining Reactive and Proactive Combining Reactive and Proactive ProcessesProcesses

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• Non-punitive policy vs Just Culture• Not a “Get out of jail free”• Not the reality • Not to assess blame

• Limited Liability-Limited Control

• Violations vs Non-compliance

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Non-punitive Reporting PolicyNon-punitive Reporting PolicyNon-punitive Reporting PolicyNon-punitive Reporting Policy6

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• Information essential for safe operations and an effective SMS

• Creations of processes and procedures that effectively identify, distribute and update this information

• Reduces SMS complexity

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Critical Safety InformationCritical Safety InformationCritical Safety InformationCritical Safety Information7

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• Identification of hazards that led/might lead to an occurrence

• Call human factors, organizational factors, workplace factors, unsafe conditions, contributing factors, causes, and root causes etc simply hazards for clarity

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Simplification of LexiconSimplification of LexiconSimplification of LexiconSimplification of Lexicon8

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• Avoid any confusion between TC safety oversight role and SMS requirements

• Risk Management System term includes:• Reporting

• Investigation & analysis

• Corrective action development (TC safety oversight)

• Corrective action implementation (TC safety oversight)

• Improvement opportunities

• Positive feedback

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Safety Oversight vs Safety Oversight vs Risk Management SystemRisk Management System

Safety Oversight vs Safety Oversight vs Risk Management SystemRisk Management System

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• Quality Control• freedom from error = safety

• Quality Assurance• effective processes free of errors = safety

• Safety Assurance (freedom from harm)• elimination of occurrences = safety• focused sub-set of QA

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QA, QC, and Safety AssuranceQA, QC, and Safety AssuranceQA, QC, and Safety AssuranceQA, QC, and Safety Assurance10

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Why Safety Assurance Why Safety Assurance Why Safety Assurance Why Safety Assurance

• Risk of Error• Experience levels• Technical Sophistication• Operating Environment

• Size and Complexity

• QMS elements included

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Trend Analysis Trend Analysis Trend Analysis Trend Analysis

• Statistical Viability

• Qualitative Approach

• Quantitative Approach• Numbers of Occurrences• Changes in Safety Culture

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• Hazard Register and Risk Profile development

• Safety Assurance Program

• One phase for implementation of reactive and proactive processes

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Implementation RequirementsImplementation RequirementsImplementation RequirementsImplementation Requirements

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• Combined Performance Measurement, Management Review, and QA

• Combine Implementation of Reactive and Proactive Processes

• Combine SMS and QM

• Just Culture vs Non-Punitive Reporting

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New Concepts Summary (1)New Concepts Summary (1)New Concepts Summary (1)New Concepts Summary (1)

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• Critical Safety Information

• Simplified Lexicon

• Safety Oversight vs Risk Management

• Safety Assurance

• Trend Analysis

• Hazard Registry/Risk Profile Requirement

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New Concepts Summary (2)New Concepts Summary (2)New Concepts Summary (2)New Concepts Summary (2)

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ATAC GUIDANCE SERVICESATAC GUIDANCE SERVICESATAC GUIDANCE SERVICESATAC GUIDANCE SERVICES

The ATAC SMS Implementation Guidance Services include such components as:

SMS implementation guidance documents;Group and individual SMS implementation guide training;SMS implementation consultation services;An ATAC Crisis Management Consultation Committee; and,Representation at a proposed “Joint Transport Canada and Industry SMS Implementation Advisory Board“.

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• Implementation workflow checklist• All processes in flow charts • Detailed breakdown of flowchart• Templates• Training program for implementers• Operational support• Integrated Gap Analysis and Coherence Matrix

Toolbox componentsToolbox componentsToolbox componentsToolbox components17

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• Emergency Response Manual• System Safety Manual• Quality Manual• Coherence Matrix• Forms

SAMPLE MANUALSSAMPLE MANUALSSAMPLE MANUALSSAMPLE MANUALS18

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• Workshop as part of the toolbox package• Will be scheduled at various locations across the

country• 2 to 3 day workshop• On line or onsite support available

Training & SupportTraining & SupportTraining & SupportTraining & Support20

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ATACATACATACATAC

QUESTIONS