Air France / KLM MROC project: crossing the boundary of time

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Annelies Verhaeghe Head of Research Innovation, InSites Consulting Charles Hageman Product Strategy Manager, KLM Royal Dutch Airlines Tom De Ruyck Head of Research Communities, InSites Consulting Thomas Troch Senior Research Innovator, InSites Consulting Doing more with less Crossing the boundaries of qualitative research to increase business impact boundary of TIME PARTICIPANT ENGAGEMENT REPORTING RESEARCH DATA The power and richness of a longitudinal research method More reporting moments over time = More impact with result Getting the most out of previous research by playing games Board game Connecting the dots workshop Daily consumer news Highlight mailing Intermediate update sessions Market Research Online Communities THE PAST THE FUTURE ACROSS TIME START
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Transcript of Air France / KLM MROC project: crossing the boundary of time

Page 1: Air France / KLM MROC project: crossing the boundary of time

Annelies Verhaeghe Head of Research Innovation, InSites ConsultingCharles Hageman Product Strategy Manager, KLM Royal Dutch AirlinesTom De Ruyck Head of Research Communities, InSites ConsultingThomas Troch Senior Research Innovator, InSites Consulting

Doing more with lessCrossing the boundaries of qualitative research to increase business impact

boundary of TIME

PARTICIPANT ENGAGEMENT

REPORTING

RESEARCH DATA

The power and richness of a longitudinal research method

More reporting moments over time = More impact with result

Getting the most out of previous research by playing games

Board game Connecting the dots workshop

Daily consumer news Highlight mailing Intermediate update sessions

Market Research Online Communities

2

THE PAST

THEFUTURE

ACROSSTIME

START