AIMS Business Travel Brochure

AIMS Business Travel Brochure, Australia. Published 10/2017 ©2017 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb14-266-1017

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Policy Features & Benefits (Key Coverages)

Section 1 Personal Accident

• Death by Specified Sickness - $50K Benefit – Must Occur within the first 31 days of the trip

• Corporate Image Protection - $15k • Independent Financial Advice -$7.5k • Coma Benefit - $500 per week – Max 26 weeks • Partner Retraining Benefit - $15k • Spouse/Partner Accidental Death Benefit - $25k • Dependant Child Supplement - $10K per surviving dependent child – Max

$30K • Orphaned Benefit - $10K per surviving dependent child – Max $30K • Domestic Help Expenses for Accompanying Spouse - $500 per week –

Max 26 weeks • Premature Birth/Miscarriage Benefit – $5K • Tuition or Advice Expenses - $4.5k • Modification Expenses - $10k • Unexpired Membership Benefit - $3K • Chauffer Services - $2.5K • Executor Emergency Cash Advance - $25K • Accommodation & Transport Expenses - $10k • Education Fund Benefit - $5k • Out of Pocket Expenses - $5K • Student Tutorial Costs - $500 per week – Max 26 weeks • Childcare Benefit - $5K • Replacement Staff/Recruitment Costs - $5K • Air or Road Rage Benefit - $5K • Carjacking Assault Benefit - $5K • Reconstructive or Cosmetic Surgery Benefit - $20K • Terrorism Injury Benefit $20K ($200K Aggregate)

Section 4 Medical, Evacuation and Additional Expenses

• Unlimited cover for medical, evacuation and additional expenses • Continuous Worldwide bed Confinement - $100 per day, Max 30 days • Non-Medical Incidental Expenses - $50 per day, Max $1.5k • Trauma Counselling Benefit - $5k • Accidental HIV Infection Benefit – Medical Reimbursement - $100K • Accidental HIV Infection Benefit – Lump Sum - $30K

AIMS Business Travel Brochure

AIMS Business Travel Brochure, Australia. Published 10/2017 ©2017 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb14-266-1017 3

Section 6 Cancellation and Disruption

• Loss of Deposits - $30k • Cancellation & Curtailment Expenses - Unlimited • Incidental Private Travel and/or Directors & Executives Private Travel - $20k • Out of Pocket Expenses - $150 per day, Max $1.5k • Frequent Flyer Points - $10k • Funeral Expenses - $50k • Pet Boarding Expense - $2.5k • Missed Transport Connection - $5k • Overbooked Flight -$5K • Corporate Event Extension - $20K - $100K Aggregate • Data Recovery Benefit - $20K

Section 8 Baggage & Travel Documents

• Baggage & Business Property - $20k • Electronic Equipment - $5k ($250 excess) • Money & Travel Documents - $5k • Deprivation of Baggage - $3k • Repatriation of Belongings - $1K • Home Burglary Excess Benefit - $2K • Keys & Locks – Increased to $2K • Identity Theft Extension - $20k • Lost Earnings - $250 per day, Max $10k • Data Recovery Benefit - $20K

Section 10 Rental Vehicle Excess

• Rental Vehicle Excess - $5k • Personal Vehicle Excess - $2K • Vehicle Hire - $500 per week, Max $2.5k • Towing Expense - $1K

Section 12 Political/Natural Disaster Evacuation

• Evacuation Expenses - $20k • Specialist Security Services - $25K

Section 13 Search & Rescue Expenses

• Search and Rescue Expenses – In the event a person is reported missing and becomes necessary to rescue or police services to instigate a search

• $20K per person - $100K Aggregate

AIMS Business Travel Brochure, Australia. Published 10/2017 ©2017 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb14-266-1017 4

AIMS Business Travel Brochure, Australia. Published 10/2017 ©2017 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb14-266-1017 5

Chubb Assistance & Red 24

Providers

• Customer Care – General & Medical • Red24 – Security Assistance

Highlights

• Largest Emergency Assistance provider in the Southern Hemisphere, based in Sydney and manage 40,000 cases and 500 evacuations every year.

• Member of the worlds largest assistance provider ‘International Assistance Group’ who handles 4 million cases annually.

• red24 – Travel Security Advice and Assistance

Dial +61 2 8907 5995 and select Option 2 Chubb has partnered with red24, a crisis management assistance company, to provide policyholders and covered travellers with a range of travel security services.

This includes:

• Immediate access to security experts for any security or safety concerns • Ground support and/or evacuation assistance in the event of civil unrest, natural disaster or a terrorist

incident • Concerns about identity being compromised due to a data breach

Note that these services can only be accessed if registered. Refer to the registration details in the PDS.

The following services can be access via www.chubbassistance.com/au

• Free travel information website: Country Intelligence, RED24 Global App, Daily News, High Risk Travel Safety Briefings, Email Travel Alerts, Trave Health Advisories & Threat Forecast.

• Risk analysis: Political/natural disaster/cultural factors • Vaccination information • Up to the minute global event reporting • Emerging risks and events • Commentary on K&R and Piracy • Risk Maps • Register travel for sms/email alerts • Annual threat forecast

Chubb Claim Centre: a simplified solution

The benefits of using the Chubb Claim Centre include:

Experience has taught us the importance of being proactive when managing claims. Chubb understands that a focused, disciplined and decisive approach to claims handling will bring about an expedited outcome, and can deliver an improved result.

With this in mind, Chubb has developed an easy-to-use online claims submission portal. Chubb Claim Centre enables our broker partners and policyholders to lodge claims online, as well as check the status of a claim. Chubb Claim Centre is currently available for Business Travel claims in Australia and New Zealand.

• The ability to submit a claim anytime from anywhere on any mobile device, or desktop computer.

• A claim number will be provided immediately, shortly followed by an email and SMS.

• Notification of the claim assigned to a claims assessor within hours, ensuring faster claim settlement.

• The capability for brokers or policyholders to obtain an immediate status update of existing claims online, at any time.

To launch the portal, or to find out more about the online submission process, click here

Policy Number#1SAMPLE6789

ClaimSubmitted

Documentation Received

Claim Reviewed

ClaimResolved

Claim Number#12EXAMPLE34

Primary ContactClaimant

Financial Services GuideChubb©2017

Complaints and Dispute ResolutionTerms of Use

Product UpdatesPrivacy Policy Personal Information Request

Call us on 1800 803 548

Your Claim is ApprovedYour Claim has been approved and payment has been sent.

Claim has been resolved

Date of Payment Amount Payee21/04/2017 20.00AUD Claimant

AIMS Business Travel Brochure, Australia. Published 10/2017 ©2017 Chubb Insurance Australia Limited. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb. Chubb14-266-1017

About Chubb in Australia

Chubb is the world’s largest publicly traded property and casualty insurer. Chubb, via acquisitions by its predecessor companies, has been present in Australia for over 50 years. Its operation in Australia (Chubb Insurance Australia Limited) provides specialised and customised coverages include Marine, Property, Liability, Energy, Professional Indemnity, Directors & Officers, Financial Lines, Utilities as well as Accident & Health, for a broad client base, including many of the country’s largest companies. More information can be found at www.chubb.com/au

Contact Us

Chubb Insurance Australia Limited ABN: 23 001 642 020 AFSL: 239687 Grosvenor Place Level 38, 225 George Street Sydney NSW 2000 O +61 2 9335 3200 www.chubb.com/au