#AIIM14

This is What

#InfoChaos

Looks Like…

What are you going to do about it?Keynote presentation, #AIIM14

John ManciniPresident

AIIM@jmancini77

Just released -- Download the full report

http://info.aiim.org/information-chaos-versus-information-opportunity

Remember, no www!!

Agenda

Why dealing with information chaos is the most significant challenge facing businesses in the next decade

The causes and effects of this disruption

What are the business questions you need to ask to turn chaos into opportunity?

The opportunity Information is the world’s

new currency

The opportunity

“Every budget is an IT budget. Every company is an IT company. Every business leader is becoming a digital leader. Every person is becoming a technology company. We are entering the era of the Digital Industrial Economy.”PETER SONDERGAARD, GARTNER

But amidst this opportunity, these are the kinds of things we hear…

The reality “Our file servers are out of control and no one can find anything.”

The reality “Information is leaking out of the organization at every turn via devices that weren’t even invented when we put our systems in place.”

The reality “The volume of ‘stuff’ we are trying to manage is rapidly spinning out of control.”

The reality “Maximizing our SharePoint investment is proving more difficult than we thought.”

The reality “Every time I turn around, ‘the business’ has implemented some new application that we didn’t even know about in IT.”

The reality “As the CEO, I can’t believe we are not getting more value out of the money we spend on technology.”

Welcome to the era of information chaos.

Agenda

Why dealing with information chaos is the most significant challenge facing businesses in the next decade

The causes and effects of this disruption

What are the business questions you need to ask to turn chaos into opportunity?

How did we wind up here?

Consumerization is transforming what users expect from applications and how we deliver them.

1

The four drivers of consumerizationA computer An internet

connectionA programming language and SDK

A friction free distribution platform

Forrester, James McQuivey, Digital Disruption

Cloud and mobile are creating an expectation of anywhere,

anytime access.

2

“82 billion apps will be downloaded worldwide in 2013, and by 2017 there will be more than 200 billion downloads per year.”PORTIO RESEARCH

“IT cost savings and speedier deployment are but a brief prelude to the main story. It’s only the first 10 percent. The remaining 90 percent is what happens to the business itself.” JOE MCKENDRICK, FORBES

“In 45 seconds, you can go from never having heard a song to owning it. This is the era of collapsing purchase cycles.”AIIM ELC MEETING

“Global mobile transactions predicted to be US$241 billion in 2011 growing to more than $1 trillion by 2015.” YANKEE GROUP

The future is flat and agile, not hierarchical and slow.

3

Gallup: State of the American Workplace

Managing information chaos—managing the volume, variety and velocity of information and content created by these three disrupters—is the business challenge of the next decade.

Mancini’s Law…

Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.

50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.

Without intervention, the resulting #infochaos will threaten the viability of the entire system. Traffic jam, Sao Paolo, Brazil, 2009

The way organizations are dealing with these challenges needs to change…

INFORMATION CHAOS INFORMATION OPPORTUNITY BUSINESS BENEFIT

Mobile means information leaking everywhere

Governance occurs regardless of device

Employees and customers work on their own device

Systems of Engagement and Record misaligned

End-to-end process synchronization

Processes transparent to customers

Information coming faster than it can be digested

Analytics automatically categorizes and disposes

Static information now at rest put into motion

The “business” circumvents IT IT spend aligned with opportunities

A new business/IT alignment

More silos than ever—and new ones in the cloud

Governance occurs regardless of location

It doesn’t matter where information “lives”

We’re spending too much on technology

Cloud opportunities to save on legacy

IT shifts from a cost center to value creator

Agenda

Why dealing with information chaos is the most significant challenge facing businesses in the next decade

The causes and effects of this disruption

What are the business questions you need to ask to turn chaos into opportunity?

What should we do about controlling mobile and social information?

What role should SharePoint play in our strategy?

How can we drive new forms of collaboration in our organization?

How do we make information easier to find?

How do we automate records management and e-discovery?

How can we get rid of paper?

How should we manage web and mobile content?

How can we use technology to get value out of our digital landfills?

How do we set up a strategy for information governance?

How can we improve and automate how we manage content and our business processes?How should we manage cloud content stored in SaaS applications?

How should our information be structured and organized?

How do we manage the RISK of growing volumes of content?

How do we TRANSFORM our content-intensive business processes?

How do we use content to better ENGAGE customers, employees, and partners?How do we get any business INSIGHT out of all the information we are gathering?

Just released -- Download the full report

http://info.aiim.org/information-chaos-versus-information-opportunity

Remember, no www!!

CLICK HERE!