AIESEC Singapore

National Support Team Application 2013 - 2014

Foreword

Welcome to AIESEC Singapore’s NST application package! We are excited at the possibility of working with you to develop and enhance the AIESEC experience that we deliver to our various stakeholders for 13-14.

While NST positions have traditionally been a platform for senior members to continue contributing to the organization and develop themselves further in a specific functional area, it is our team’s stand for the 13-14’s NST experience to be more than ever.

We envision a more structured engagement points and responsibilities for every NST position created. Besides undertaking a functional role, NST members can expect to participate in group and national level activities or event in order to broaden their learning points. Through these engagement points, NST members can also expect to forge a more collaborative connection between the MC and LC entities.

In the following pages, you will find more details on how the above will look like for you. But it is also our hope that you start asking yourself the following as you decide on your choices - “Why not?” and “How can I make this work for me?”.

With that we wish you all the best with your application!

“Team Singapore: Together, more than ever”

With best regards,Member Committee of AIESEC Singapore 13-14

Structure of NST

MCP

Finance

Financial Controller

Financial Operations

Analyst

Fund Manager

Youth Marketing

Online Marketing Manager

Graphic Design

Manager

Youth Engagement

TBA (round 2)

GCDPo

TBA (round 2)

GIPo

TBA (round 2)

Talent Mngt

LEAD Implementer

Int Comm Manager

Business Development

TBA (round 2)

GIPi

Business Relations

Coordinator

Business Marketing

Coordinator

GCDPi

TBA (round 2)

Note: There will be more NST positions made available during Round 2

Application Details

Who?Open to AIESEC Singapore members only (unless stated otherwise)

How?To apply for NST role, simply do the following –1. Read this application package2. Contact the relevant MC VP responsible should

you have further questions on the interested positions

3. Apply for the relevant positions that you are interested in through the Application Form below

4. Wait for the MC VP responsible to contact you further for interview upon successful shortlisting

What?As a prospective NST, you can look forward to the following –

Individual Engagement

• Regular coaching with MC VP

• Mid term and year end review/feedback

Group Engagement

• Combined training• Induction camp• Participation in relevant

OC/taskforce with LC members

National Engagement

• Involvement in conferences (specialized track) – as participant/co-facis

• Networking with the external stakeholders (ie, interns, alumni, corporates)

• Specialized training (internal or external) where applicable

NST Application Form

Application Details

When?Key dates to watch out are as follow –

July

• 2/7/2013: Round 1 application released!

• 2/7/2013 – 22/7/2013: Application for NST through Google form

• 9/7/2013: Round 2 application released!

*interviews are conducted on a rolling basis (as and when we receive quality applications)

August

• 3/7/2013: NST Induction Camp (3-7pm)!

*NST Induction Camp is geared at bringing all NSTs together for a shared purpose and

understanding of the term ahead)

September

• 14/9/2013: Jumpstart Conference!

December• 13/12/2013 – 17/12/2013: NLDC

Conference!

*NSTs are expected to attend these conferences (either as delegates, co-faci)

October & March

• Mid-term and end-term review/feedback between MC VP and NST

*Some NST positions may be reviewed and added in subsequent months

National Support Team Application

Job Descriptions (2013 – 2014)

Financial Controller

Role DescriptionThe Financial Controller will be responsible in supporting the MC VP Finance in optimizing the financial processes of each LCs after the recent finance decentralization initiative in 12-13.

Duration: July 2013 – March 2014 Reportis to: Isa (MC VP Finance)

Areas of Responsibility1. Conduct quarterly audits with LCs to ensure proper

financial administrative procedures are adhered to2. Develop sustainability framework for LC’s finance

management and internal control3. Develop robust MC - LC finance processes and

internal controls to improve LC financial managements

4. Co-develop compendium for new financial model with MC VP Finance

Major StakeholdersInternal: MC VP Finance, LCPs, LC VP FinanceExternal: Auditor, Board of Advisor, Registrar of Societies

Key Performing Indicators5. AIESEC Singapore meets RoS’s standards (financial

aspect)6. LCs meeting financial guideline as outlined in

compendium and constitution (no. of financial breaches)

7. Timely audits to be conducted

Key Learning8. Practical application of financial management skills

(ie, internal audit, financial planning, etc)9. First hand exposure to financial change management10. Project management

Expectations11. 10 hours weekly (bi-weekly meeting)12. Participation in financial trainings and relevant

taskforce created pertaining to scope of responsibilities

13. Accounting/audit/finance background is preferred

Financial Operations Analyst

Role DescriptionThe Financial Operations Analyst will be responsible in supporting the MC VP Finance in areas of financial administration and management.

Duration: July 2013 – June 2014 Reports to: Isa (MC VP Finance)

Areas of Responsibility1. Document financial transactions through the

Xero system.2. Reconcile financial discrepancies by collecting

and analyzing account information.3. Prepare quarterly reporting of AIESEC

Singapore’s financials4. Prepare regular disbursements of finances to

relevant stakeholders

Major StakeholdersInternal: MC VP Finance, LCPs, LC VP Finance, membersExternal: Auditor, Board of Advisor, Vendors

Key Performing Indicators5. Accurate entries and management of Xero6. Timely financial reporting and disbursement

Key Learning7. Practical application of financial management skills

(ie, financial tracking, reporting, etc)8. Awareness of the organization’s financial

transactions9. Stakeholder reporting

Expectations10. 10 hours weekly (bi-weekly meeting)11. Participation in the relevant financial trainings

pertaining to scope of responsibilities12. Accounting/finance background is preferred

Fund Manager

Role DescriptionThe Fund Manager will be responsible in supporting the MC VP Finance to manage the available funds for the purpose of scale management and program enhancement.

Duration: July 2013 – March 2014 Reports to: Isa (MC VP Finance)

Areas of Responsibility1. Develop framework, assess application, track

and manage Leadership Development Fund2. Develop framework, assess proposals and

manage Project-Initiative fund3. Develop framework, assess application, track

and mange bursaries4. Analyze investment possibilities and reserve

management

Major StakeholdersInternal: MC VP Finance, LCPs, LC VP Finance, membersExternal: AIESEC alumni, Board of Advisor

Key Performing Indicators5. Effective utilization of funds and bursaries6. Percentage of strategic financial objectives achieved

through funds and bursaries

Key Learning7. Practical application of fund management and

investment management8. Project management

Expectations9. 10 hours weekly (bi-weekly meeting)10. Past Team Leader or EB background is preferred

Online Marketing Manager

Role DescriptionThe Online Marketing Manager will be responsible in supporting the MC VP Youth Marketing to manage and enhance AIESEC Singapore’s online presence.

Duration: July 2013 – June 2014 Reports to: Nada (MC VP Youth Marketing)

Areas of Responsibility1. Manage existing social media and website

content of AIESEC Singapore (ie,Facebook, Twitter, Youtube and LinkedIn)

2. Develop online promotion campaigns /creating quarterly content plan for social media, PPC campaigns, promotion through other fanpages, viral marketing, newsletters/

3. Develop a blog for AIESEC Singapore for the purpose of showcasing impact

4. Monitor social media trends, tools & applications through monthly reporting

Major Stakeholders

Internal: MC VP Youth Marketing, LC VP YMExternal: Social media developer, designer

Key Performing Indicators5. Traffic generated to online platforms managed6. Percentage of growth in application for recruitment

through Online Recruitment System (ORS)7. Timely reporting of social media trends generated

Key Learning8. Practical application of marketing and communication

skills9. Project management10. Management of online platforms

Expectations11. 10 hours weekly 12. Strong interest in marketing/communication13. Prior experience in managing online social media (ie,

Facebook, Twitter, Youtube) is preferred

Graphic Design Manager

Role DescriptionThe Graphic Design Manager will be responsible in supporting the MC VP Youth Marketing in managing the external branding of AIESEC to the youth market.

Duration: July 2013 – June 2014 Reports to: Nada (MC VP Youth Marketing)

Areas of Responsibility1. Design the visual elements and create guidelines

to the Exlore brand (GCDP)2. Create marketing materials and templates for

Explore brand as well as for key events pertaining to the youth market

3. Provide advisory services to LCs on creation of marketing materials

4. Co-deliver education and trainings on design with MC VP YM

Major StakeholdersInternal: MC VP Youth Marketing, LC VP YM, membersExternal: Schools, other student populations

Key Performing Indicators5. No. of applications received based on marketing

materials created6. Quantity and quality of marketing materials created

for Explore brand (GCDP)7. No. of trainings delivered to LC8. No. of brand breaches on marketing guideline

Key Learning9. Brand management10. Practical insights into applying design skills11. Marketing and communication skills

Expectations12. 10 hours weekly (busier during recruitment cycle)13. Strong interest in marketing/communication14. Prior experience in design skills (ie, Photoshop) is

preferred 15. Compatible as a virtual NST role

LEAD Implementer

Role DescriptionThe LEAD Implementer will be responsible in supporting the MC VP Talent Management to manage and enhance the existing LEAD program for the EB and Team Leaders.

Duration: July 2013 – June 2014 Reports to: Kar-Men (MC VP Talent Management)

Areas of Responsibility1. Coordinate the implementation of existing LEAD

for EB with the LEAD partner2. Identify and develop key focus areas of

leadership development for leaders of AIESEC (TL, middle managers, OCP) besides that of EB

3. Pilot new LEAD implementation framework geared at the Team Leaders of AIESEC

4. Engage and grow new/existing LEAD partnerships

Major StakeholdersInternal: MC VP Talent Management, LCPs, EBs, TLsExternal: LEAD partners, training firms

Key Performing Indicators5. Quality of LEAD sessions conducted (feedback)6. Percentage of achievement of LEAD objectives set

out7. Continuity of LEAD partner(s) and its program

Key Learning8. Practical insights into training and development9. Project management10. Stakeholder management

Expectations11. 10 hours weekly 12. Strong interest in training and development13. Participation in trainings (where relevant to areas of

responsibilities)14. Prior experience in Talent Management or Team

Leader/EB background is preferred

Internal Communication Manager

Role DescriptionThe Internal Communication Manager will be responsible in supporting the MC VP Talent Management to manage the internal communication of AIESEC Singapore. This will be crucial in educating and building the identity among members.

Duration: July 2013 – June 2014 Reports to: Kar-Men (MC VP Talent Management)

Areas of Responsibility1. Manage the internal communication platform of

AIESEC Singapore (ie, newsletter, mailchimp, myaiesec.net, etc)

2. Liaise and engage the LCs to develop content for internal communication

3. Develop framework and channels for regular feedback loop within AIESEC Singapore

4. Provide regular reporting of internal communication trends (ie, average response rate, conversations generated, etc)

Major StakeholdersInternal: MC VP Talent Management, MCs, LCPs, EBs, members

Key Performing Indicators5. Quantity of internal communication content generated6. Percentage of engagement with members through

internal communications platform (response rate, no. of feedbacks)

Key Learning7. Practical insights into managing internal

communication channels and platform8. Communication strategy9. Stakeholder management

Expectations10. 5 hours weekly 11. Interested in communication and internal branding

Business Relation (GIPi) Coordinator

Role DescriptionThe Business Relation (GIPi) Coordinator will be responsible in supporting the MC VP Business Relation GIPi to manage and enhance the delivery of GIPi to key stakeholders.

Duration: July 2013 – Aug 2014 Reports to: Rachel (MC VP Business Relations GIPi)

Areas of Responsibility1. Manage national exchange partners accounts (ie,

UBS) in the matching and delivery of GIPi 2. Pioneer customer and partner engagement

initiatives to support business marketing3. Develop existing partnerships to multiple

dimensions (eg: from exhange partner to exchange and learning partner)

4. Enhance GIPi product package to enrich its key value prepositions for its stakeholders

5. Engage relevant stakeholders of GIPi through events organized

Major StakeholdersInternal: MC VP Business Relations, MCs, LC VPs, membersExternal: National partners, other corporates

Key Performing Indicators6. Quantity of partnership delivery (Ie, NPS)7. No. of partnership evolution and growth8. No. of events organized and feedbacks gained from

relevant stakeholders

Key Learning9. Networking with external and internal stakeholders

(ie, companies, interns)10. Partnership management and delivery11. Events management skills

Expectations12. 10 hours weekly 13. Interested in partnership delivery 14. Participation in the relevant trainings conducted15. Prior experience in Business Development, Sales,

ICX or OGX is preferred

Business Marketing (GIPi) Coordinator

Role DescriptionThe Business Marketing (GIPi) Coordinator will be responsible in supporting the MC VP Business Relation GIPi to expand the market outreach of GIPi as a product.

Duration: July 2013 – Aug 2014 Reports to: Rachel (MC VP Business Relations GIPi)

Areas of Responsibility1. Conduct market research of the supply and

demand of GIPi2. Develop focus marketing strategies through

marketing channels (virtual)3. Organize events that specifically targets the

outreach of corporates4. Manage national exchange partners accounts in

the matching and delivery of GIPi

Major StakeholdersInternal: MC VP Business Relations, MCs, LC VPs, membersExternal: National partners, other corporates

Key Performing Indicators5. No. of corporate markets outreach6. Quality of market research output generated 7. Response and outreach of virtual marketing

channels8. No. of events organized and feedbacks gained from

relevant stakeholders

Key Learning9. Networking with external stakeholders (ie,

companies)10. Partnership management and delivery11. Events management skills

Expectations12. 10 hours weekly 13. Interested in partnership delivery 14. Prior experience in Business Development, Sales,

ICX or Information Management is preferred

Questions?

Please refer to the FAQ section of the wiki. You can also contact the MC VPs responsible if you have

specific questions on their NST positions.

For general enquiries about NST application, you can contact Kar-Men (karmen.lim@aiesec.net)!