AHMED ABDALLAH MOHAMED MUSTAFA Personal Data:

Date of Birth : 22nd of November 1965, (Egypt)

Email : ahmedabdulla2211@gmail.com

Tel. : 00965 96674156

Nationality : Egyptian

Religion : Muslim

Marital Status : Married

Military Status : Exempted Education :

Commercial institute diploma Languages :

Arabic : (Mother Tongue)

English : --------- Spoken : good

Reading : good Written : good Special Courses :

DOS

Windows

MS Office : Word, Excel , PowerPoint , Outlook

Time management course.

Guidelines for handling customer complains

(Work Experience):

1/1/2015 to DATE … SALES SUPERVISOUR … H S G ( HAMAD SULIMAN ALGHANEM ) CO.

2009 to 2014 … SALES SUPERVISOUR … TAJ NOOR FOR PUBLIC TRADING CO

1995 to 2008 … AREA MANAGER … NAIF FOOD STUFF CO.

Job Description:

Training

Trading standards

Customer service standards

Hygiene-food hygiene

Health and safety

Scheduling

Communication

Sales

NAIF STUFF CO. COURSES:

Customer satisfaction standards.

Handling customers complains

Home delivery Service

Floor control

Controlling floor safety hazard

In Egypt:

March 1990 to date … Oct 1992 Assistant restaurant MANAGER … Happy day Restaurant Egypt

Job Description:

Trading standards

Customer service standards

Hygiene-food hygiene

Health and safety

Scheduling

communication

Sales

Code checking

Ordering

1992 to 1995… RESTAURANT MANAGER … AMFTRION RESTAURANT HELIOPOLIS Egypt

Job Description:

To control food & paper cost

To control Profit & loss ( P&L)

Leading Kuwaiti license.

Thorough knowledge of all areas of Kuwait.

Able to handle and cooperation with the rest of the members work full understanding among us for the benefit of the company.

Accuracy in the implementation of its orders.

Commitment to work and respect deadlines and full obedience to the heads of