ahmCV_EN
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AHMED MOHAMED RASHED LOTFY No. 7 Al-Shrouq Building, Appartment 2, Behind Al Maasarawy Mosque, Nasr City, Cairo, Egypt 01090396503 ▪ [email protected] ▪ 21st Mai 1981 ▪ Egyptian EDUCATION Arizona State University May 2008 ▪ Master of Science in Technology in Electronic Systems Engineering Technology Arab Academy for Science & Technology & Maritime Transport June 2004 ▪ Bachelor of Science, Electronics & Communications Engineering EXPERIENCE SONY Technical Support Agent ▪ August 2016 – Currently Sykes Corps ▪ Cairo, Egypt Providing Technical Support and Customer Care for several Sony products. SONY Technical Support Agent ▪ July 2012 – September 2013 Sykes Corps ▪ Cairo, Egypt Provided customer care services and Technical Support for VAIO notebooks and Sony Tablet. Dell Technical Support Agent ▪ January 2010 – Mai 2012 Teleperformance E g y p t ▪ Cairo, Egypt Provided customer care services and Technical support for Dell computers and Printers. Sales Engineer ▪ July 2009 – December 2009 International Integrated Systems (IIS) ▪ Alexandria, Egypt Performed Exterior Sales Duties for Network Solution and Services, PCs, and ERP Systems. Technical Project Engineer ▪ February 2009 – May 2009 The Specialists for Integrated Systems CO ▪ Kuwait City, Kuwait Performed various duties including pre-sales, project management, installation and technical support for CCTV, Networking and sound- video editing systems. SKILLS SOFT SKILLS Ability to work alone and in a team. Strong communication, presentation and interpersonal skills. COMPUTER SKILLS
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Transcript of ahmCV_EN
EDUCATIONArizona State University
May 2008 ▪ Master of Science in Technology in Electronic Systems Engineering TechnologyArab Academy for Science & Technology & Maritime Transport
June 2004 ▪ Bachelor of Science, Electronics & Communications Engineering
EXPERIENCESONY Technical Support Agent ▪ August 2016 – CurrentlySykes Corps ▪ Cairo, Egypt
Providing Technical Support and Customer Care for several Sony products.SONY Technical Support Agent ▪ July 2012 – September 2013Sykes Corps ▪ Cairo, Egypt
Provided customer care services and Technical Support for VAIO notebooks and Sony Tablet.Dell Technical Support Agent ▪ January 2010 – Mai 2012Teleperformance Egypt ▪ Cairo, Egypt
Provided customer care services and Technical support for Dell computers and Printers.Sale s Engine er ▪ July 2009 – December 2009International Integrated Systems (IIS) ▪ Alexandria, Egypt
Performed Exterior Sales Duties for Network Solution and Services, PCs, and ERP Systems.Technical Project Engineer ▪ February 2009 – May 2009The Specialists for Integrated Systems CO ▪ Kuwait City, Kuwait
Performed various duties including pre-sales, project management, installation and technical support for CCTV, Networking and sound-video editing systems.
SKILLSSOFT SKILLS
Ability to work alone and in a team. Strong communication, presentation and interpersonal skills.COMPUTER SKILLS Solid Knowledge of Routing and Switching Techniques. Solid experience with Matlab, P SPICE, PCB Editor, Electronic Work Bench (EWB), PIC Basic Pro and C Langue. Solid Experience with Microsoft Windows (7, 8, 8.1) and Office (2007, 2010).Languages English (Bilingual), Spanish (B2 Advanced), French (B1 Intermediate).
TRAININGCCNA Routing and Switching Course ▪ June 2016 – August 2016▪ New-Horizon Training Center, Alexandria, EgyptSpanish Language Courses (2 Courses) ▪ September 2014 – May 2015▪ Official School of Languages, Malaga, Spain
AHMED MOHAMED RASHED LOTFYNo. 7 Al-Shrouq Building, Appartment 2, Behind Al Maasarawy Mosque, Nasr City, Cairo,
Egypt
01090396503 ▪ [email protected] ▪ 21st Mai 1981 ▪ Egyptian
Ahmed Mohamed rashed Lotfy Page 2
French Language Courses (2 Courses) ▪ October 2014 – June 2015
▪ La Allianza Française, Malaga, Spain Details of older training courses can be furnished upon request.
