'Agile but Fragile' webinar

Geoff Trickey Psychological Consultancy Ltd.

RISK TYPE"You can’t manage what you can’t measure"


Discover Risk Type

•  Get to grips with these elusive ‘people issues’

•  Build a team to suit a purpose

•  Induct teams to maximize communications & decision making

•  Celebrate Risk Type differences and maximize motivation

•  Build high performance team dynamics


Management expertise

•  Knowledge

•  Skills

•  Methodologies

•  Qualifications

•  International Standards


Problem solved?


Risk Diversity Sarah •  Moody, changeable, irritable, mistrustful, •  Worried and anxious, •  Emotional and passionate •  Pessimistic, self-critical, expects the worst •  Expects NOT to be liked; presumes will not to be accepted

“All good things must come to an end” Risk Orientation •  Fearful •  Very risk averse •  Stressed, prone to panic, over-react, •  Hates uncertainty (dangerous until proved otherwise)


Risk Diversity Henry •  Detail conscious and systematic •  Obsessively organising •  Always has a back-up plan •  Intolerant of uncertainty and ambiguity •  Traditional and conservative; suspicious of anything new

“A place for everything and everything in its place” Risk Orientation •  Compliant •  Inflexible •  Does nothing without approval •  Requires training and qualifications for everything


Risk Diversity Juliette •  Excitement seeking easily bored •  Impulsive, undisciplined •  Highly imaginative, curious and distractible •  Individualistic, challenging and uninhibited •  Welcomes change and the unexpected

“A rolling stone gathers no moss” Risk Orientation •  Risk taking •  Dismissive of ‘petty rules’ •  Sees opportunity before risk •  Carefree and unpredictable


Risk Diversity Peter •  Calm in any situation, placid and even tempered •  Self confident and composed •  Unemotional, difficult to unsettle •  Optimistic and imperturbable •  Bounces back from setbacks

“All's for the best in the best of all possible worlds”

Risk Orientation •  Fearless •  Very self-assured •  Predictable •  Resilient


What’s in the box?


Why it matters

•  Are people the source of ALL organizational risk?

•  RM presents different individuals with different challenges

•  Compliance is a personal issue

•  It can be a struggle: Expectations vs desires, needs and dispositions

•  Blanket regulation, training, procedures, policies have limited impact

•  Individual and team focus is essential to optimize performance


RISK TYPE


The Two Axes of Risk-Taking

Nervous, Pessimistic, Apprehensive, Vulnerable,

Brittle, Stressed

Prudent, Detailed, Compliant, Planned,

Consistent, Organized

Fearless, Optimistic, Relaxed, Daring, Calm, Flexible

Carefree, Vague, Unpredictable, Approximate,

Challenging, Impulsive

Fear:

Impulsivity:


Four ‘pure’ Risk Types…….


….plus four complex Risk Types


The Risk-Type Compass

•  Continuous spectrum

•  Adjacent Risk Types blend

•  Facing Risk Types opposites

•  Central 10% Typical •  Strongest at the edge


Eight Risk Types •  SPONTANEOUS

Uninhibited, excitable, unpredictable and distraught when things go wrong.

•  INTENSE Enthusiastic and committed, but pessimistic and easily defeated by set-backs.

•  WARY Well organised but, anxious and fearful of failure they passionately seek to control.

•  PRUDENT Cautious, self-controlled and most comfortable with continuity and familiarity.

•  DELIBERATE Imperturbable, confident and systematic they are fearless and well prepared.

•  COMPOSED Calm, cool headed and optimistic they seeming oblivious to risk.

•  ADVENTUROUS Calm and unemotional but impulsive, daring and up for any challenge.

•  CAREFREE Unconventional and excitement seeking, their imprudence makes life exciting.


Prevalence of Risk Types


Dispositions & Behaviour


Type, Attitude & Behaviour

RISK TYPE

BEHAVIOUR

RISK ATTITUDE


Eight Risk Types

RISK TYPE Aspect of temperament Deeply rooted Persistent Pervasive Measurable Long term prediction

RISK Attitude

Kaleidoscopic Variable Superficial Readily influenced Not measurable Unpredictable


Risk Attitudes


Risk Tolerance Index (RTi)


Putting it all together


Matching people & roles Relationships •  Values and preferences – who gets along with who •  Organizational culture •  Attraction > selection > attrition

Performance •  Skills Knowledge & experience •  Dispositions and performance •  Strength of diversity


Risk Type Differences


Team fault lines

•  Tensions, likes and dislikes along demographic lines

•  Sub-groups, coalitions & factions

•  Step one: Task oriented leadership

•  Step Two: Relationship oriented leadership

•  Respecting diverse contributions


Decision making

•  How decisions are made

•  Effects of personality (e.g. Extraversion & Rewards)

•  Risk Type and decision making

•  Teams and ‘risky shift’ – the polarization of risk

•  Building a team fit for purpose


Optimising Team Dynamics

•  The football analogy

•  Team Selection

•  Team Induction

•  Aims of team development


Scatter plot


Risk Type Influence


Group Centre of Gravity


Group RTi


Team issues •  “Risky shift” – Risk polarisation phenomenon

•  Team self-awareness…and awareness of others

•  Team dynamics/ relationships/ communications

•  Team risk balance

•  Decision-making

•  Personal accountability

•  Personal responsibility


Organisational Level

•  The Risk-Type Compass® in survey mode:

The Risk Culture (monolithic or mosaic?)

The Risk Landscape


Risk Culture – mapping the risk landscape


Positive Risk Management •  The world needs risk takers:

• Entrepreneurs • Creatives • Sales people • Heroes • Challengers of the status quo

•  Enron vs Kodak – two ways to fail •  Risk Culture & Friendly Fire •  Manage for more risk as well as for less?


The End WEBINAR: 7th May

‘How to run your first team developmental workshop’

Tel: +44 (0)1892 559540 For a free trial email

[email protected]

Visit also our LinkedIn Group – Risk Type Compass

'Agile but Fragile' webinar

Documents

Transcript of 'Agile but Fragile' webinar