'Agile but Fragile' webinar

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    12-Mar-2016
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Get to grips with Human Factor risk. People differ in all sorts of ways and this includes their approach to risk - their perception of risk, willingness to take risk and how they deal with the consequences of that risk taking. This presentation highlights some of the research findings generated over the last 4 years in to personality and risk tolerance. AGENDA: Get to grips with these elusive ‘people issues’Build a team to suit a purposeInduct teams to maximize communications & decision makingCelebrate Risk Type differences and maximize motivationBuild high performance team dynamics

Transcript of 'Agile but Fragile' webinar

  • Geoff TrickeyPsychological Consultancy Ltd.

    RISK TYPE"You cant manage what you cant measure"

  • Geoff TrickeyPsychological Consultancy Ltd.

    Discover Risk Type

    Get to grips with these elusive people issues

    Build a team to suit a purpose

    Induct teams to maximize communications & decision making

    Celebrate Risk Type differences and maximize motivation

    Build high performance team dynamics

  • Geoff TrickeyPsychological Consultancy Ltd.

    Management expertise

    Knowledge

    Skills

    Methodologies

    Qualifications

    International Standards

  • Geoff TrickeyPsychological Consultancy Ltd.

    Problem solved?

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk DiversitySarah Moody, changeable, irritable, mistrustful, Worried and anxious, Emotional and passionate Pessimistic, self-critical, expects the worst Expects NOT to be liked; presumes will not to be accepted

    All good things must come to an endRisk Orientation Fearful Very risk averse Stressed, prone to panic, over-react, Hates uncertainty (dangerous until proved otherwise)

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk DiversityHenry Detail conscious and systematic Obsessively organising Always has a back-up plan Intolerant of uncertainty and ambiguity Traditional and conservative; suspicious of anything new

    A place for everything and everything in its placeRisk Orientation Compliant Inflexible Does nothing without approval Requires training and qualifications for everything

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk DiversityJuliette Excitement seeking easily bored Impulsive, undisciplined Highly imaginative, curious and distractible Individualistic, challenging and uninhibited Welcomes change and the unexpected

    A rolling stone gathers no mossRisk Orientation Risk taking Dismissive of petty rules Sees opportunity before risk Carefree and unpredictable

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk DiversityPeter Calm in any situation, placid and even tempered Self confident and composed Unemotional, difficult to unsettle Optimistic and imperturbable Bounces back from setbacks

    All's for the best in the best of all possible worlds

    Risk Orientation Fearless Very self-assured Predictable Resilient

  • Geoff TrickeyPsychological Consultancy Ltd.

    Whats in the box?

  • Geoff TrickeyPsychological Consultancy Ltd.

    Why it matters Are people the source of ALL organizational risk?

    RM presents different individuals with different challenges

    Compliance is a personal issue

    It can be a struggle: Expectations vs desires, needs and dispositions

    Blanket regulation, training, procedures, policies have limited impact

    Individual and team focus is essential to optimize performance

  • Geoff TrickeyPsychological Consultancy Ltd.

    RISK TYPE

  • Geoff TrickeyPsychological Consultancy Ltd.

    The Two Axes of Risk-Taking

    Nervous, Pessimistic,Apprehensive, Vulnerable,

    Brittle, Stressed

    Prudent, Detailed,Compliant, Planned,

    Consistent, Organized

    Fearless, Optimistic,Relaxed, Daring,Calm, Flexible

    Carefree, Vague,Unpredictable, Approximate,

    Challenging, Impulsive

    Fear:

    Impulsivity:

  • Geoff TrickeyPsychological Consultancy Ltd.

    Four pure Risk Types.

  • Geoff TrickeyPsychological Consultancy Ltd.

    .plus four complex Risk Types

  • Geoff TrickeyPsychological Consultancy Ltd.

    The Risk-Type Compass

    Continuous spectrum

    Adjacent Risk Types blend

    Facing Risk Types opposites

    Central 10% Typical Strongest at the edge

  • Geoff TrickeyPsychological Consultancy Ltd.

    Eight Risk Types SPONTANEOUS

    Uninhibited, excitable, unpredictable and distraught when things go wrong.

    INTENSE

    Enthusiastic and committed, but pessimistic and easily defeated by set-backs.

    WARY

    Well organised but, anxious and fearful of failure they passionately seek to control.

    PRUDENT

    Cautious, self-controlled and most comfortable with continuity and familiarity.

    DELIBERATE

    Imperturbable, confident and systematic they are fearless and well prepared.

    COMPOSED

    Calm, cool headed and optimistic they seeming oblivious to risk.

    ADVENTUROUS

    Calm and unemotional but impulsive, daring and up for any challenge.

    CAREFREE

    Unconventional and excitement seeking, their imprudence makes life exciting.

  • Geoff TrickeyPsychological Consultancy Ltd.

    Prevalence of Risk Types

  • Geoff TrickeyPsychological Consultancy Ltd.

    Dispositions & Behaviour

  • Geoff TrickeyPsychological Consultancy Ltd.

    Type, Attitude & Behaviour

    RISK TYPE

    BEHAVIOUR

    RISK ATTITUDE

  • Geoff TrickeyPsychological Consultancy Ltd.

    Eight Risk TypesRISK TYPEAspect of temperamentDeeply rootedPersistentPervasiveMeasurableLong term prediction

    RISK AttitudeKaleidoscopicVariableSuperficialReadily influencedNot measurableUnpredictable

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk Attitudes

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk Tolerance Index (RTi)

  • Geoff TrickeyPsychological Consultancy Ltd.

    Putting it all together

  • Geoff TrickeyPsychological Consultancy Ltd.

    Matching people & rolesRelationships Values and preferences who gets along with who Organizational culture Attraction > selection > attrition

    Performance Skills Knowledge & experience Dispositions and performance Strength of diversity

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk Type Differences

  • Geoff TrickeyPsychological Consultancy Ltd.

    Team fault lines Tensions, likes and dislikes along demographic lines

    Sub-groups, coalitions & factions

    Step one: Task oriented leadership

    Step Two: Relationship oriented leadership

    Respecting diverse contributions

  • Geoff TrickeyPsychological Consultancy Ltd.

    Decision making

    How decisions are made

    Effects of personality (e.g. Extraversion & Rewards)

    Risk Type and decision making

    Teams and risky shift the polarization of risk

    Building a team fit for purpose

  • Geoff TrickeyPsychological Consultancy Ltd.

    Optimising Team Dynamics

    The football analogy

    Team Selection

    Team Induction

    Aims of team development

  • Geoff TrickeyPsychological Consultancy Ltd.

    Scatter plot

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk Type Influence

  • Geoff TrickeyPsychological Consultancy Ltd.

    Group Centre of Gravity

  • Geoff TrickeyPsychological Consultancy Ltd.

    Group RTi

  • Geoff TrickeyPsychological Consultancy Ltd.

    Team issues Risky shift Risk polarisation phenomenon

    Team self-awarenessand awareness of others

    Team dynamics/ relationships/ communications

    Team risk balance

    Decision-making

    Personal accountability

    Personal responsibility

  • Geoff TrickeyPsychological Consultancy Ltd.

    Organisational Level The Risk-Type Compass in survey mode:

    The Risk Culture (monolithic or mosaic?)

    The Risk Landscape

  • Geoff TrickeyPsychological Consultancy Ltd.

    Risk Culture mapping the risk landscape

  • Geoff TrickeyPsychological Consultancy Ltd.

    Positive Risk Management The world needs risk takers:

    Entrepreneurs Creatives Sales people Heroes Challengers of the status quo

    Enron vs Kodak two ways to fail Risk Culture & Friendly Fire Manage for more risk as well as for less?

  • Geoff TrickeyPsychological Consultancy Ltd.

    The EndWEBINAR: 7th May

    How to run your first team developmental workshop

    Tel: +44 (0)1892 559540For a free trial email

    grace@psychological-consultancy.com

    Visit also our LinkedIn Group Risk Type Compass