AgendaAgenda Technology Department KAIZEN Technology Department KAIZEN

event/report out event/report out Updating the Plan on a Page for 2008-09 Updating the Plan on a Page for 2008-09 DLT Self-AssessmentDLT Self-Assessment Team Time/Planning for the 2008-09 Team Time/Planning for the 2008-09

school year school year Summative feedback- providing input on Summative feedback- providing input on

this year's workshops and planning for this year's workshops and planning for next year next year

Support ServicesSupport ServicesDepartment- Department-

Leadership TeamsLeadership Teams

Involving Everyone in the Involving Everyone in the Plan on a Page! Plan on a Page!

Two ObjectivesTwo Objectives1.) Make the department 1.) Make the department

work betterwork better

AndAnd

2.) Make the department a 2.) Make the department a better place to workbetter place to work

Outcomes/PurposeOutcomes/Purpose Develop collaborative leadership skillsDevelop collaborative leadership skills Utilize the department “plan on a page” Utilize the department “plan on a page”

to drive improvementsto drive improvements Create SMART goals for the departmentCreate SMART goals for the department Track progress toward department Track progress toward department

SMART goals through quality tools and SMART goals through quality tools and data displaysdata displays

Develop an implementation plan to Develop an implementation plan to accomplish department goalsaccomplish department goals

Use continuous improvement Use continuous improvement processes and tools (PDSA/LEAN)processes and tools (PDSA/LEAN)

Why the “Plan on Why the “Plan on a Page”?a Page”?

Tell me one more time…Tell me one more time…

(Your Department’s Mission Statement Here)

(Your Department’s Goals Here)

Random Acts of ImprovementAim of the

Department

Goals and Measures

Aim of theDepartment

Aligned Acts of Improvement

Goals and Measures

Updating the 2008-09 Plan Updating the 2008-09 Plan on a Pageon a Page

ConsiderationsConsiderations Review mission and goals (modify Review mission and goals (modify

as needed)as needed) Add SMART goals to plan on a Add SMART goals to plan on a

page (if appropriate)page (if appropriate) Have updated copies ready for Have updated copies ready for

distribution in the falldistribution in the fall In the fall, how will your plan on a In the fall, how will your plan on a

page drive improvements in your page drive improvements in your department?department?

Support Services- SMART Goals 2007-2008

Department: ________________________________________ Date: _________________ One of the tasks this year was for teams to develop SMART goals and data display. State the SMART goal(s) developed to support your Plan on a Page and include the location of the data display.

Department Leadership Team Self Assessment Department Name: __________________________________________ Date: ___________________________ Strongly Disagree Strongly Agree

1.) All staff in the department had the opportunity to participate in the development of the Plan on a Page.

Comments:

1 2 3 4 5

2.) We effectively used survey data (Harris Poll and/or Staff Survey) to identify focus areas for improvement

Comments:

1 2 3 4 5

3.) All staff has been given a copy of the Plan on a Page. Comments:

1 2 3 4 5

4.) Our department’s Plan on a Page is posted in all employee work areas for easy reference.

Comments:

1 2 3 4 5

5.) All workgroups within our department have at least 1 SMART goal that is aligned to the department Plan on a Page.

Comments:

1 2 3 4 5

6.) Our department data display tracks and monitors progress toward SMART goals and is updated regularly.

Comments:

1 2 3 4 5

7.) Our Department Leadership Team provides opportunities regularly for staff/employees to voice their opinions, ideas, concerns and suggestions.

Comments:

1 2 3 4 5

Use the plus/delta below to identify strengths and areas for improvement in the Department Leadership Team

Strengths Improvement Areas

As a Department Leadership Team… We meet as a team together outside of the regularly scheduled DLT sessions YES NO We constantly use our Plan on a Page to make decisions as a team YES NO We evaluate our own performance and talk about ways to improve the effectiveness of our team YES NO Our team has good representation of the various workgroups of the department YES NO

DLT Self AssessmentDLT Self AssessmentIndividuallyIndividually First review the entire documentFirst review the entire document Independently mark your Independently mark your

responsesresponsesAs a TeamAs a Team Round robin report by itemRound robin report by item Come to consensus on the Come to consensus on the

score for each item score for each item Discuss key areas for Discuss key areas for

improvement next year improvement next year

Department Leadership Team Self Assessment Department Name: __________________________________________ Date: ___________________________ Strongly Disagree Strongly Agree

1.) All staff in the department had the opportunity to participate in the development of the Plan on a Page.

Comments:

1 2 3 4 5

2.) We effectively used survey data (Harris Poll and/or Staff Survey) to identify focus areas for improvement

Comments:

1 2 3 4 5

3.) All staff has been given a copy of the Plan on a Page. Comments:

1 2 3 4 5

4.) Our department’s Plan on a Page is posted in all employee work areas for easy reference.

Comments:

1 2 3 4 5

5.) All workgroups within our department have at least 1 SMART goal that is aligned to the department Plan on a Page.

Comments:

1 2 3 4 5

6.) Our department data display tracks and monitors progress toward SMART goals and is updated regularly.

Comments:

1 2 3 4 5

7.) Our Department Leadership Team provides opportunities regularly for staff/employees to voice their opinions, ideas, concerns and suggestions.

Comments:

1 2 3 4 5

Use the plus/delta below to identify strengths and areas for improvement in the Department Leadership Team

Strengths Improvement Areas

As a Department Leadership Team… We meet as a team together outside of the regularly scheduled DLT sessions YES NO We constantly use our Plan on a Page to make decisions as a team YES NO We evaluate our own performance and talk about ways to improve the effectiveness of our team YES NO Our team has good representation of the various workgroups of the department YES NO

2008-09 DLT Goals2008-09 DLT Goals Aligning work to the Department Aligning work to the Department

Plan on a PagePlan on a Page SMART goals for each work group for SMART goals for each work group for

each goal on the Plan on a Page (1:1)each goal on the Plan on a Page (1:1) Updated data displays tracking Updated data displays tracking

progress for all SMART goalsprogress for all SMART goals DLT’s using data display to make DLT’s using data display to make

improvements within the departmentimprovements within the department LEAN/KAIZEN to accomplish SMART LEAN/KAIZEN to accomplish SMART

goalsgoals

Using the DLT Self Using the DLT Self Assessment Data…Assessment Data…

As a Team…As a Team… Review the DLT Review the DLT

Assessment data Assessment data and identify and identify priority areas for priority areas for improvementimprovement

Review the 2008-Review the 2008-09 goals for next 09 goals for next yearyear

Create an action Create an action plan for your DLT plan for your DLT based on the self based on the self assessment and assessment and goals for next yeargoals for next year

2008-09 DLT Goals2008-09 DLT Goals Aligning work to the Aligning work to the

Department Plan on a Department Plan on a PagePage

SMART goals for each SMART goals for each work group for each goal work group for each goal on the Plan on a Page on the Plan on a Page (1:1)(1:1)

Updated data displays Updated data displays tracking progress for all tracking progress for all SMART goalsSMART goals

DLT’s using data display DLT’s using data display to make improvements to make improvements within the departmentwithin the department

LEAN/KAIZEN to LEAN/KAIZEN to accomplish SMART goalsaccomplish SMART goals

Action Plan – Support Services – May 2008

Points to Consider: Evidence of Success: How will you know that you are making progress? What are your measures?

Goal Area Plan Page or SMART goal

Action Steps What will be done?

Responsibilities Who will be involved?

Resources Time/Funding/Materials/People

Timeline Date, month, day

Department Leadership Team – Participant Feedback

Support Services Workshop – May 8, 2008

Strongly Disagree Strongly Agree

1. Overall, today’s workshop was well organized. 1 2 3 4 5

2. Today’s workshop included an effective level of participation and involvement. 1 2 3 4 5

3. Facilities and accommodations

were conducive to learning. 1 2 3 4 5

4. This workshop provided the necessary ingredients for us to have an effective learning experience. 1 2 3 4 5

5. We will be able to use the information

and/or skills acquired through this workshop to improve our effectiveness as a Department Leadership Team. 1 2 3 4 5

6. Plus/Delta comments: Plus

(What were the strengths of today’s workshop?)

Delta (What should we change or do differently next time?)

7. Because of today’s workshop, our team will:

Future Planning Information (Continues on back page) Help us plan for next year. Your input is needed!

Next Steps…Next Steps… Follow your action planFollow your action plan Update your plan on a pageUpdate your plan on a page KAIZEN event for your department?KAIZEN event for your department?