Agenda del CIO 2015

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B. ClavellinaJune 2015

Colombia

Agenda del CIO 2015


© 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Gartner's Annual CIO Survey

2

2,810 Responses

7%Latin

America

37%EMEA

20%APAC

36%North

America

Insurance

7%Healthcare

6%Manufacturing

23%Education

7%

Retail

5%Transportation

4%Communications

2%Media

2%

Services

9%Government

12%Banking

10%

Utilities

3%Wholesale Trade

2%

2810 CIO respondents from 84 Countries, representing $12.1 trillion revenues, $397 billion of IT spend



The 2014 CIO Agenda Introduced The Third Era of Enterprise IT

IT Craftsmanship IT Industrialization Digitalization

ADOPT IDEATE

ENGAGE

CREATE

OFFER

MONETIZE

We WereHere

We AreHere

Digital has moved to center stage



Digital Increasingly Has The Power To Determine The Winners

4

Social and holograms proved critical differentiators in the BJP/ Narendra Modi winning the Indian Election

The connected car empowers Volvo address persistent societal problems

A Digital platform helped Quicken Loans grow from $70bn in home loans in 2012, to $80bn in 2013

Advanced approaches to Analytics allowed the State Auditor of Massachussettes the insight to uncover tens of millions of potential value

Digitalization has powered Crutchfield to flip its cash and space constraints to become advantages

Digitalization allows Spring Airlines to be first successful low cost airline in China

Applying thinking machines in wealth management promises competitive advantage

Natura is embarking on a radical digitalization program to transform its ecosystem

The internet of things and autonomous vehicles radically improve yields and effectiveness in mining



AS DIGITAL MOVES TO CENTER STAGE

??

CIOs are being given the opportunity to be Digital Leaders



Seizing the opportunity requires flipping Long-Held Behaviors and Beliefs

Information and Technology Leadership

People and Culture Leadership

Value Leadership



Flipping /flɪpɪŋ/Radically rethinking the fundamental beliefs and paradigms of a discipline to reflect new realities and opportunities



Flip Information and Technology Leadership

8

Information and Technology Leadership

People and Culture Leadership

Value Leadership



Flip Information and Technology Leadership

9

From Legacy first to Digital

First

From passive reporting to

active search

From the nexus to the next horizon



Top Technology Priorities for 2015

10

Top Technology Priorities 2015All CIOs

BI/ANALYTICS

INFRASTRUCTURE & DATACENTER

CLOUD

ERP

MOBILE

DIGITALIZATION/DIGITAL MKTG

SECURITY

NETWORKING, VOICE AND DATA COMMS

CRM

INDUSTRY SPECIFIC APPLICATIONS

LEGACY MODERNIZATION

ENTERPRISE APPS

Top Technology Priorities 2015Continent= Latin America (including Mexico)


BI/ANALYTICS

ERP

CLOUD

MOBILE



SECURITY

APPDEV

IT SERVICES/ AUTOMATION

ENTERPRISE APPS

CRM




11


BI/ANALYTICS


CLOUD

ERP

MOBILE


SECURITY


CRM



ENTERPRISE APPS

Top Technology Priorities 2015Country= Colombia

BI/ANALYTICS

MOBILE

CLOUD

APPDEV

BPM

CRM

ERP


INTEGRATION


OPERATIONAL TECHNOLOGIES/ INTERNET OF THINGS

RISK MANAGEMENT



Top Technology Priorities 2015Industry= Government


BI/ANALYTICS

CLOUD

MOBILE


SECURITY

ERP



ENTERPRISE APPS




12


BI/ANALYTICS


CLOUD

ERP

MOBILE


SECURITY


CRM



ENTERPRISE APPS



Top Technology Priorities 2015Group 2



BI/ANALYTICS

ERP

MOBILE

LICENSING

APPDEV

ENTERPRISE APPS


BPM

CLOUD

CRM


13


BI/ANALYTICS


CLOUD

ERP

MOBILE


SECURITY


CRM



ENTERPRISE APPS

Industry = Goverment, Location = LATAM



Post-Nexus Technologies are Closer Than We Think

14

Internet of Things

Thinking Machines

Augmented Human

3D Printing Robotics

7% 2% 2% 3% 7%

13%

8% 9% 7%5%

24%

14% 12% 9% 9%

28%

28% 25%20% 16%

Approach to 'SMART' Technologies

Not relevant right now

On the radar, but no action planned

In medium or long-term planning

Actively experiment-ing

Have already in-vested and deployed

!2015 ACTION

Get post-nexus on your radar



Flip Value Leadership

15

From efficiency to

value creation

From business case

to business life cycle

From the “hit and hope” to

platform value



Expected Changes in IT Budgets from 2014 to 2015

16

45%

25%

30%

45%

25%

0%46%

39%

16%

Increasing Flat Decreasing

All CIOs

Group weighted average: 1%

43%

43%

14%


Continent= Latin America (including Mexico)

Group weighted average: 0.4%




17

45%

25%

30%

45%

25%

0%46%

39%

16%


All CIOs


17%

67%

17%


Country= Colombia





18

45%

25%

30%

45%

25%

0%46%

39%

16%


All CIOs


37%

42%

22%


Industry= Government

Group weighted average: -0.2%




19

45%

25%

30%

45%

25%

0%46%

39%

16%


All CIOs


56%25%

19%


Group 2


Industry = Goverment, Location = LATAM



Expose Three Types Of Investment

20

FEAR FACT FAITHExtending Within the

Known

Keeping the Business in Business

Transforming Beyond the

Known

ROIRisk Cost Quality

ExperimentsPlatforms

!2015 ACTION

Strengthen Categories



Use of project value metrics

21

39%

68%

28%

23%

4%

71%

20%

35%

19%

20%

8%

25%

48%

15%

59%

61%

88%

15%

Net present value

Return on investment

Internal rate of return

Free cash flow

Real option valuation

Strategic Value

Used to select and prioritize investmentsMonitored during execution and post-implementationDo not use

All CIOs

45%

66%

33%

25%

8%

69%

19%

28%

19%

23%

12%

25%

46%

17%

54%

59%

82%

17%

Net present value

Return on investment

Internal rate of return

Free cash flow

Real option valuation

Strategic Value


Continent= Latin America (including Mexico)

26%

65%

19%

14%

2%

75%

15%

34%

16%

15%

9%

27%

63%

19%

69%

76%

90%

11%

Net presentvalue

Return oninvestment

Internal rateof return

Free cashflow

Real optionvaluation

StrategicValue


Industry= Government



Move Metrics From Visible…

Minimum failure rates

IT morale

Innovation ratio

IT skills

Non-financial value

Financial value

IT-related risk levels

Internal customer satisfaction

Service levels

IT cost

13%

19%

17%

18%

18%

32%

34%

54%

63%

77%

28%

39%

41%

44%

49%

41%

49%

37%

29%

20%

Use of IT Performance Metrics

Major Metric Minor Metric



…To Valuable

COSTIT

REVENUES

COSTIT

REVENUES

!2015 ACTION

Invert Metrics



Flip Value Leadership

24

From “control first” to

“vision first”

From aligning with corporate

culture to building a digital culture

From IT Management

to digital inspiration



Flip from “control-first” to “vision-first”

Based on Dan Goleman’s Leadership Styles

65% reducing

commanding style

44% increasing

visionary style

22% Visionary

18% Democratic

17% Coaching

18% Pacesetting

15% Affiliative

12% Commanding



Techniques to Increase Digital Savvy of Enterprise !

2015 ACTION

Consider a Forcing Project

76%

66%

58%

51%

43%

31%

Technology showcases

Brown bag lunches (informal inter-departmental educational sessions)

Digitally-savvy non-executives/ Outside directors

Study tours

Reverse mentoring

Hackdays

Use of Techniques To Increase Digital Savvy



ARE YOU?

??

AS DIGITAL MOVES TO CENTER STAGE



¿Cuáles es su tema prioritario para el 2015?

a) Inteligencia de negocios y analítica

b) Infraestructura y Centros de Datos

c) Servicios en la nube

d) ERP

e) Movilidad. Estrategia Móvil

f) Digitalización

g) Seguridad

h) Redes de voz y datos

i) CRM

j) Aplicaciones específicas de su industria

k) Modernización de sistemas legados

l) Aplicaciones empresariales

m) Seguridad

n) Desarrollo de aplicaciones

o) Automatización de servicios de IT

p) BPM

q) Integración

r) Tecnología Operativa. Internet de las cosas

s) Administración del riesgo

#CioSummitCo

Agenda del CIO 2015

Technology

Transcript of Agenda del CIO 2015