AGED CARE IS CHANGING

WHY DO WE NEED AGED CARE REFORM?

• Australians are living longer as a whole.• Government will not have the money to build and run

enough aged care homes to provide services to everyone. Needs to be sustainable and affordable.

• People wish to stay in their own homes as long as possible – need to improve and expand home services.

• Offer choice and put control back into the hands of consumers.

• Encourages businesses to invest and grow.• Provides diverse and rewarding career options.

INCREASE IN ABORIGINAL & TORRES STRAIT ISLANDER ELDERS

2001 2006 2011 20140

20,000

40,000

60,000

80,000

100,000

120,000

No. of Aboriginal and Torres Strait Islander people 50 and over

WHAT HAS CHANGED?

2011

Productivity Commission Report Caring for Older Australians

2012-13

2012 Living Longer Living Better Reforms announced2013 Legislation passed

2014-15

July 2014 Fees Policy changed in Home Care Packages Residential care changes

WHAT IS CHANGING?

July 2015

July 2015 all packages delivered as CDCMy Aged Care - Central Client Record- Portals

Commonwealth Home Support Programme- Regional Assessment Services

Last ACAR round

2017

Home Care Packages allocated to the Consumer (Feb 2017)Increase to 100,000 packages

2018

Home Care Packages and Commonwealth Home Support Programme merged

AGED CARE 1 JULY 2015

2014192,834people

2013-14 996,127 people

2014 14,689people

201452,265people

20143,541 places

CONSUMER PATHWAYSAfter 1 July 2015

My Aged Care(Screening)

Aged Care Assessment Team

Residential Care

Home CareRegional

Assessment Service

Basic support services (CHSP)

Service commences without further

assessment

HOW DO WE CREATE CHANGE?

ORGANSIATIONAL CULTURE• Consumer-centred• Commercial• Engagement

PRACTICE• Ways of working• Knowledge, skills and

attitudes needed by staff• Information and

engagement with consumers

STRUCTURE & PROCESS• Service models• Business models - viability• Finance and IT systems• Job roles

REVIEW• Monitoring and evaluation,

quality reviews• Consumer engagement