Guide to ServicesIn Devon

Free-Please take a copy

Barnstaple & District • Budleigh Salterton • Crediton & District • Exmouth & DistrictOkehampton & Torridge • South Molton & District

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The Guideto Services shows

the variety of supportwe offer - both free

and chargeableservices

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With the support of 188

Active volunteerswho each week give a total of over 788 hours of community service,

assist over 1160individuals

Although we would like to thank all of the sponsors within this folder for their support, neither the six charities

involved or Excell Media can recommend or endorse any services or products that they may supply.

Our aims are to enable older people to:

•Planforthefuture,encouragingthemtotakea positiveattitudeandapproachtogrowingolder.

•Preventproblems,butwhentheydooccur, minimisetheeffectontheirqualityoflife

•Findanduselocalservicesandtakepartin socialactivitiesandvolunteering

•Takepartinmoresocial,cultural,exercise andleisureactivitiestohelppromotehealth andfitness

•Bemoreindependent,beingandfeelingsafer insideandoutsidetheirhomes

•Takeanactiveroleinensuringservicesare developedwitholderpeopleinmind

Diversity/Equal Opportunities Statement

Wearecommittedtotheprinciplesandpracticeofequalityanddiversity.Weworktopromotediversityamongourclients,staffandvolunteerteam.

Confidentiality Statement

Toprotecttheconfidentialityofourclients,allnameshavebeenchangedinquotationsandpenpictures.

Welcome to Services

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RegisteredCharityNo:1015513

THE LIBRARY CLUB:HeldintheBarnstapleLibraryeverythirdWednesdayofthemonthbetween2.00–4.00pm.Throughtheyearawidevarietyoftopicsarecoveredbyguestspeakersaraffleandrefreshmentsareprovided.

TELEPHONE CARE LINE:-ProvidesaweeklyphonecalltoTheelderlyhousebound,providingreliableandpracticalsupport,networkingwithlocalservicesandagencies,helpingtorelievelonelinessandsocialisolation

HOW TO SUPPORT US:-WeareanautonomouscharityindependentofAGEUKandwearealwaysgratefultoacceptdonationsandlegacies.Thesedonationsenableourcharitytocontinuesupportinglocalelderlypeople.

REMEMBER US IN YOUR WILL:-Manypeopleliketocontributetotheorganisation.Whatbetterwaytoleavealastingmemory?Yoursolicitorwillassistyoutodrawupawilloraddacodiciltoanexistingwill.

Gift Aid:-IfyoumakeadonationasGiftAidwecanmakeitworthmorebyclaimingbacktheincometaxyouhavepaidontheamountyoudonate.

FUNDRAISING:-AgeConcernBarnstaple&Districtwouldbegratefultoreceivesupportinotherways:

•Supportingafundraisingevent.•Organisingawalkorcoffeemorning.•Providingraffleprizes.•Givingadonation.•JoiningourlocalFundraisingTeam.

“We Care Today For your Tomorrow”

AgeConcernBarnstaple&DistrictisdedicatedtoenableaqualityoflifeandwellbeingofolderpeopleandtheircarerswithinthelocalcommunityofBarnstapleandthe17surroundingparishes.Weseektoensurethatolderpeoplemaintaintheirselfrespectandindependencebypromotingthespiceoflife:-

• Selfesteem • Privacyanddignity • Independence • Choiceandcontrol • Empathy(atalltimes)

Weworklocallyprovidingservicesonasocialandpracticalleveltoenableolderpeopletolivewithintheirownhomesforaslongasitissafeforthemtodoso.

“We Care Today For your Tomorrow”

AgeConcernBarnstaple&Districthasbeenprovidingservicestosupportlocalretiredpeopleforover35years.Withthesupportof70activevolunteers,whoeachweekgiveatotalofover300hoursofcommunityserviceassistingover220individuals.

CarefortheCarer:-Asittingservice,aweeklyvisittositwithadependanttoallowthecarertimeforthemselves.

AFTERNOON ACTIVITY CLUB:-Mondaysinthecommunityroomat1LitchdonStreet2.00.pm–4.00.pm.

THE RAINBOW CLUB:-Theladiesattendingthisclub,enjoytalkingandorganisingsomeoftheirownentertainment.Oneofouroldestmembers,inhermid90’sandheresheisreadingsomeofherschooldaypoetry.Shehascalculatedherbookis76yearsold.

The“JongleurSingers”presentachequetoDavidHillmanChairmanofAgeConcernBarnstaple

Sponsored Walk

Jessie & Lesley, Library Club

Collection Day at Sainsbury’s Store

Volunteer‘s social gathering

VOLUNTEER DRIVERS/ESCORTS:-Providetransportforhospitalandmedicalappointments.

HOME FROM HOSPITAL SCHEME:-Supportsindividualstoadjusttoreturninghomeafterashortstayinhospitalorarehabilitationcentre.

VOLUNTEERS – THE VITAL LINK:-Werecruitandwelcomevolunteersinaccordancewithcurrentgovernmentlegislation.Outofpocketexpensesandtrainingprovided.

Susan Eleanor and our visiting Officer Natasha. Natasha will be pleased to call and discuss our services and introduce a volunteer.

Library Club VolunteersProvidetheLibraryClubserviceonceamonthonthe3rdWednesdayinpartnershipwiththeManagerMrsJudeJeal.Meetingsaredesignedtostimulatethemindandencouragediscussionthroughavariedprogrammeofvisitingspeakers,specialattentionisgiventotheelderlyandpeoplewithsensorylossormobilityproblems.

Celebrated its 21st Annual General Meeting on Wednesday 23rd July 2014.

Over50peopleattendedand30Volunteerswereawardedcertificatesinrecognitionoftheiryearsofservicetothecharity.Theyearsspannedfrom21to5yearsofservice.TheabovepictureshowsVolunteerswhoreceivedtheircertificatesonthenight.KeepingthethemelocalourguestspeakerwasSadieGreenwhogaveapresentationonBarnstapleandBidefordPotteryinthe1600.TellingataleofTradingandtherelationshipbetweenpottery,tobaccoandbutter.

AgeConcernBarnstapleandDistrictrecruitsvolunteerstosupportlocalolderpeoplelivingwithinBarnstapleandafivemileradius.Servicesareprovidedonasocialandpracticallevelenablingindependence,wellbeinganddignitytothoseithelps.

Tofindoutmoreabouttheservicesweprovidetryourwebsiteonwww.ageconcernbarnstaple.org.uk

AgeConcernBarnstapleisalocalautonomouscharityandisnotapartofAgeUK.

Helpustosupportourlocalelderlyresidents.Youcanhelpinanumberofwaysbyvolunteering,givingadonation,rememberingusinyourwill,helpingwithourfundraisingevents.

Contacttheofficeat1 Litchdon Street on01271 324488oremailoninfo@ageconcernbarnstaple.org.uktofindoutmore.Andrea Scott Director

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TUESDAY & FRIDAY “POP IN” COFFEE MORNINGS:-InformationandSignpostingwithavarietyofleafletsavailable.Awarmwelcomeawaits.Occasionalluncheonoutingsarearranged.

OFFICE HOURS:-MONDAYS – THURSDAYS 9.30am–1.00.pm.2.00.pm–4.00.pm.FRIDAYS9.30am-1.00pm.Factsheetsareheldintheoffice.Officestaffareonhandandhomevisitscanbearranged.

CONTACT US - FIND OUT MORE –

We are here to help

AGE CONCERN BARNSTAPLE AND DISTRICT ASSOCIATION

D-Day veterans George Laity and George Lambert:-RecalledthefearandresolveoflandingonthebeachesinNormandyattheFridayCoffeeMorningonthe6thJune2014.Thismarkedthe70thanniversaryoftheAlliedinvasionofNazi-occupiedEuropeandthebeginningoftheendofWorldWarTwo.GeorgeLaitywasa19yearoldinfantrysoldierandGeorgeLambert18yearsoldandpartofanavalparty.

HELPLINE - 01271 324488Email: info@ageconcernbarnstaple.org.ukWeb: www.ageconcernbarnstaple.org.uk

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• Professional family run Care Agency• Registered and inspected by the Care Quality Commission• Free initial assessment in your own home

We specialise in enabling adults to live life as independently as possible supporting them to remain living in their own home

• Older people• Adults with mental health problems• Adults with terminal illness• Adults with brain injuries• Adults with learning disabilities

We accept people who are in receipt of personal budgets and direct payments

For advice & information on any aspect of your care needs contact:-

Telephone: 01237 471355

Email: lynquaycare@aol.com www.quaycare.co.uk6 Danver Court, Clovelly Road Industrial Estate, Bideford EX39 3HN

L. Clarke & Sons

Independent Funeral Directors

01271 813526Braunton

and surrounding district1 Caen Shopping Centre, Braunton

Family owned and run by Roger Byrom

giving you a 24 hour personal service

Private chapel of rest

A complete funeral service

Dafforn & Son

Independent Funeral Directors

01805 622263Torrington

and surrounding district6 New Street, Torrington

Family owned and run by Roger Byrom

giving you a 24 hour personal service

Private chapel of rest

A complete funeral service

“Taking the stress & strain out of Living at Home”

Easy Access Bathrooms

Accessible Kitchens

Full Design Service

Home Adaptations

Local, Independent Supplier & Installer

Over 30 years experience

“Helping You to Maintain Your Independence at

Home”

Visit our showroom for more information

Open 9-5pm weekdays, Saturdays by appointment

Call us for a FREE, no obligation survey

www.livingneeds.co.uk

Solutions for Independent Living

01271 374600

Future Proof your home

today!

Mill Road, Barnstaple, EX31 1JQ

Age concern ad final.indd 1 30/04/2014 14:19

For more information call 08455 760 760or visit our new website www.brendhotels.com

The traditional Afternoon Tea should be treated as an event, and here at Brend Hotels, we make no exception.

At Brend Hotels we combine sumptuous traditional elegance, wonderful cuisine and outstanding service. Our stylish collection of luxury hotels include dramatic coastal settings and exquisite town retreats.

So whether you want to sample our wide selection of freshly brewed teas, homemade pastries and cakes on a terrace overlooking the sea or nestled in a quiet lounge, we are sure to have something to suit your taste.

The Belmont Sidmouth HHHH

01395 512555

The DevonExeter HHH

01392 259268

The ParkBarnstaple HHH

01271 372166

Royal & Fortescue Barnstaple HHH

01271 342289

The BarnstapleBarnstaple HHH

01271 376221

The RoyalBideford HHH

01237 472005

Saunton Sands Saunton HHHH

01271 890212

The ImperialBarnstaple HHHH

01271 345861

The Victoria Sidmouth HHHH

01395 512651

generations of knowing

afternoon tea the Brend Hotel way!

105x297 Age Concern Advert KD.indd 1 28/04/2014 11:05

NOW ACCEPTINGNEW NHS AND

PRIVATE PATIENTS

West Country Dental & Implant Centre2 OLD STATION ROAD, BARNSTAPLE, DEVON EX32 8PB

www.westcountrydental.co.ukwww.facebook.com/westcountrydental

FOR ALL YOUR DENTAL NEEDS

PROFESSIONAL, AFFORDABLE, ETHICAL, BRAND NEW STATE OF THE ART DENTAL PRACTICE• Dental Implants (teeth in a day) INTERESTED?

Why not come along for a FREE implant consultation• Dental CT 3D scanner • Teeth whitening

• Saturday appointments available for patients.• Emergency patient to be seen on the same day.• Smile makeovers – FREE INITIAL CONSULTATION

• High quality private dentures• 0% Finance options available to help you afford a beautiful smile

       

Call us on: 01271 345006

Rosehill Rest Home is situated between Bideford and Northam, with beautiful countryside views. With live in proprietors it is a family concern aiming to provide a comfortable, caring, family environment for the small number of residents they cater for.

They aim to provide a home for those who are no longer able to cope with the practicalities of living in their own home. All residents are treated with respect and dignity and encourage and care for residents without taking away their independence.

Every effort is made to improve the quality of their life. Highly trained staff are on call 24 hours a day.

ROSEHILL REST HOME

Robins Hill, Raleigh Hill, Northam, Bideford, Devon EX39 3PA

Tel: 01237 477625

NewCare Home Care ServicesNewCare provide a range of support to help maintain client independence and quality of life while livingin their own homes, including:

• Personal Care - Help with dressing and washing• Meal preparation• Domestic and cleaning support• Short and/or long term help when leaving hospital• 24 hour live in support• Daily visits at key times during the day• Respite support for family carers

We provide services across Devon, from our offi ces in Exeter, Newton Abbot and Crediton.

To fi nd out more, please call

01626 331133Email: info@newcaredevon.co.ukWebsite: www.newcaredevon.co.uk

‘Supporting your independence and quality of life’

NewCare Platinum advert for Age Concern 1404.indd 1 28/04/2014 14:03

ACTIVITY DAYSTwodaysoftheweekfrom10:00amuntil3:00pmareouractivitydays.Thisiswhenyoucanparticipateinapursuitofyourchoicewithourvolunteers.WearecurrentlylookingtoextendthisprovisiononmoredaysandfordetailspleasecallintotheCentre.

DROP IN CENTREWearealsoaDrop-inCentrewithanopeninvitationtocallinMondaytoFridayfrom10:00amuntil3:00pmforinformation,adviceorsimplyafriendlychatoveracupofteaorcoffee.

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Age ConcernBudleigh SaltertonRegistered Charity No: 1057367

WELCOMEFirstestablishedasasmalllunchclubwehavebeenaprominentresourceinthelocalcommunityforalmostthirtyyears.Duringthistimewehavesupportedmanyofouroldergeneration,andalsotheirfamilies,livinginandaroundBudleighSalterton.Allwhoareaged50+arewelcometotakeadvantageofourrangeofservicesandweofferadvice,friendshipandcompanyinrelaxedandhospitablesurroundings.

OUR SERVICESWecanprovideinformationonavarietyofdifferentagerelatedissuesincluding:

• Benefits • FinancialMatters • Housing • LocalServices • HealthandSocialCare • LocalGroupsandActivities • LocalTransport

Wecanalsopointyouintherightdirectionifyouareseekinghelpwithotherareassuchas:

• LegalQuestions • HealthConcerns • LocalHomeCareServices • HomeandGardenMaintenance

Alltheadvicewegiveisstrictlyconfidential,impartialandfreeofcharge.

LUNCH CLUBMondaytoFridayfrom12noonwehaveourverylivelylunchclub.Notonlydoyougetanexcellenttwocoursemeal,thereistheopportunitytomeetfriends,oldandnew,andenjoylotsofspiritedchatandreminiscences.

Occasionallyweliketobreakintosongandwhateverelsehappenswealwaysappreciatesharingagoodlaugh.Wejustaskthatyougiveus48hoursnoticewhenbookingameal.Wealsocaterforpeoplewithspecialdietaryneeds.

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FUNDRAISINGWeareanindependentlocalcharityanddonotreceivegovernmentfunding.Weholdfrequentfundraisingeventsandrelyonthegenerosityofdonationstoenableustoprovideourvaluableservices.Wearealsoverygratefultothosewhorememberusintheirwill.Aswedonotbelongtoalargeorganisationeverypennydonatedtousisspentlocally.Shouldyouwishtomakeadonationorholdaneventtoraisefundsforuspleasecallintothecentre.

IN CONCLUSIONIfyouwouldliketospeaktosomeoneaboutanyagerelatedissuesorjustwantachatandacuppayouareverywelcometocallintotheNormanCentre.Pleasenotethatonoccasionsatbusytimeswemayneedtoaskthatyoumakeanappointmentparticularlyifyouneedspecificsupportoradvice.

Our contact details are:

Age Concern Budleigh SaltertonThe Norman CentrePublic HallBudleigh SaltertonEX9 6RJ

telephone: 01395 445510e-mail: ageconcernbudleigh@btconnect.com

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OUTINGSRegularlythroughouttheyearwearrangelunchtripstopubsandrestaurants.TransportisprovidedandyoudonothavetobeattendingtheCentretojoinus.However,bookingearlyisadvisableasallouroutingsareverypopularandplacesarelimited.

TRANSPORTIfyouwouldliketoattendanyofourserviceswecanarrangetransportwhichisbothreliableandaffordable.HereatAgeConcernBudleighSaltertonwearealwaysopentosuggestionssoifyouwouldlikeustoorganiseaneventortrippleasecallinanddiscussyourideaswithourManager.

Please note charges apply to some of our services and for more information about charges please call in,telephone or email us.

Enabling people to remain independent and safe in their own home is important. In East Devon, people are able to stay in their homes longer, thanks to the telecare alarm service, Home Safeguard.

The service, which is run by East Devon District Council, allows users to live independently – safe in the knowledge that help will reach them quickly if needed – 24 hours a day, 365 days a year.

A lifelineModel railway enthusiast, Roger (pictured) says that Home Safeguard has thrown him the lifeline he needed.

“I signed up to Home Safeguard about a year ago and haven’t looked back. It’s allowed me and my wife to stay in our own home and continue with day-to-day activities that we all take for granted and I’m still able to indulge in my passion for model railways. However, we have the added assurance that if anything does happen to us, such as a fall, we can get help at the touch of a button.”

The alarm service is easy to install and use – all that’s needed is a telephone line and plug socket. Home Safe-guard provides a base unit with a pendant, clip-on or a wristband, which is worn by the user.

Then, if the user needs help all they have to do is press the button on the personal alarm or base unit. When the alarm is pressed a call is made to the monitoring centre. A trained operator will answer within seconds to find out what help is needed. If necessary, they will call someone to help or one of the emergency services. The operator will keep in contact with the caller until help comes.

“A Home Safeguard operator rings us on a daily basis

for under £5 a week Roger stays on track

to make sure we’re OK. I wear my alarm on my wrist and if ever I need help I just press the button,” added Roger.

Jill Elson, portfolio holder for sustainable homes and communities, said: ‘Home Safeguard gives peace of mind to those living by themselves and can give reassurance to relatives of loved ones living alone.

“It also assists us in keeping people in their own homes as opposed to hospital or residential settings, which is doubtless the preference of most residents.”

not just foR oldeR peopleHome Safeguard is not just for older people but for anyone who may be vulnerable because of their specific needs such as younger people with learning disabilities.

In addition to the pendant alarm service, Home Safe-guard offers a range of sensors that can assist people with all aspects of their life – for example, a pill dispenser that dispenses medication as and when it needs to be taken or a temperature sensor that can monitor if the property be-comes too cold. Monitoring of such equipment can help health professionals monitor ongoing health conditions.

AccRedited seRvice At A low costHome Safeguard has been running for over 25 years and is accredited by the Telecare Services Authority.

For as little as £4.44 per week (including VAT) our personal alarm service gives reassurance that help can reach you, or a loved one, quickly when needed.

To find out more call 01395 578237, email homesafeguard@eastdevon.gov.uk or visit eastdevon.gov.uk/homesafeguard

Want to feel safe and secure at home?Need to know you can get help in an emergency?East Devon’s Home Safeguard personal alarm service can help you do this.

Correct at time of production

X1859_Home Safeguard Age UK magazine ad.indd 2 30/04/2014 13:51:15

‘I signed up to Home Safeguard about a year ago and haven’t looked back. It’s allowed me and my wife to stay in our own home and continue with day-to-day activities.’

X1859_Home Safeguard Age UK magazine ad.indd 3 30/04/2014 13:51:20

07585 777907 info@care-advance.com

Care Advance Ltd provides quality, bespoke home care services in and around Seaton, Axminster and Lyme Regis.

We provide only the very best quality care. We ask every client to complete a comprehensive quality and

satisfaction survey. Our current satisfaction score is 99%!

Here is what people say about us:

• Couldn’t be better. The carers are very thorough and lovely. I admire you for what you do. No care I’ve ever

had has been as good as this.

• We would recommend you to anybody because of your reliability, sensitivity, encouraging independence,

and you really have patience and expertise in doing what you do - you weren’t rushing us.

• Thank you for the care you took, please thank all your lovely carers, they were a pleasure to have in the house

and so kind to my husband. Your name, ‘Care Advance’ is quite right.

• Thank you for your care and for the kindness given to mum. She now looks forward to your visits each morning,

the cheerful chats and breakfasts start her days well. For me personally it is a great relief to know mum is in

safe hands and her needs are being met with care, dignity and professionalism.

• Your staff always cheer me up.

Why not find out more about what we can offer you - we are really passionate about what we do! Visit us on our

website at www.care-advance.com, or ring Cat on 07725 163010 or Isabel on 07585 777907

The Priory, a 17th Century building, but with 21st Century care

Our aim is ...”to promise the individual, their families and the community the highest quality elderly and dementia care, enhancing each person’s world through

changing perceptions and changing lives”

High quality care by trained staff.

Activities of all varieties, plenty to sing along to, things to think about and also to make.

A sense of belonging, companionship and community – valuable things in the later stages of life!

Would you like to chat to us a little more and see if we can be of help to you and your loved one?

Please call us on:

01404 812939and ask to speak to Donna, Maree or Pat

THE PRIORY

RESIDENTIAL CARE HOME

CHANGING PERCEPTIONSCHANGING LIVES

The Priory“A Home From Home”

Services include:CompanionshipLight housekeepingLocal transportation

& errandsMeal preparation Respite support Convalescence supportShopping Personal careSpecialist dementia &

Alzheimer’s careand much more...

Specialists in providing older people with non-medical care in their own homes.

Call us on 01395 2006001 Brook House, Brook Road, Budleigh Salterton, EX9 6AY

Being able to live at home can be one of the most important comforts in an older person’s life and because family and friends can’t always be there, Home Instead Senior Careare here to help.

Our Caregivers take great pride in helping clients to lead a more comfortable and confident life and offer a variety of services tailored to their individual needs.

From just an hour a day, to full time care, our international award winning services are available 24 hours a day, seven days a week.

www.homeinstead.co.uk/eastdevon

The Imperial Hotel

Afternoon Tea

A Selection from our Menu

Cream Tea £8.50Your choice of either one of our loose leaf teas, fruit infusions or speciality coffees, two baked fruit scones served with homemade strawberry preserve and West Country clotted cream.

West Country Tea £11.50Your choice of either one of our loose leaf teas, fruit infusions or speciality coffees, two baked fruit scones served with homemade strawberry preserve and West Country clotted cream and an irresistible selection of homemade cakes & pastries.

Imperial Tea £14.50Your choice of either one of our loose leaf teas, fruit infusions or speciality coffees, a baked fruit scone served with homemade strawberry preserve and West Country clotted cream, delicious freshly made finger sandwiches and an irresistible selectionof homemade cakes & pastries.

Sparkling Tea £21.50Full Imperial Tea with the addition of a ¼ bottleof Italia Prosecco.

Champagne Tea £29.50Full Imperial Tea with the addition of a ¼ bottle of Moet & Chandon Champagne. Sandwiches from £6.75All sandwiches are served on either white or malted bloomer bread with coleslaw, salad and crisps.

The Imperial Hotel, Taw Vale Parade,Barnstaple, North Devon EX32 8NB

The traditional Afternoon Teashould be treated as an event, andhere at The Imperial Hotel, we makeno exception. We hope you enjoythe relaxed atmosphere, beautifulfloral displays, cosy armchairs andsumptuous surroundings.

Call 01271 345861(Booking is preferred)

Supporting you to live independently in your own homeSanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity

*from certain apartments

For a safe, reliable and trusted service

As you begin to weigh up the options for your future, there is nothing more important than peace of mind.

Sanctuary Home Care is there to provide support when and where you need it, tailored to your specific needs as an individual. Our staff will always treat you, your family and home with dignity and respect.

Whether it’s domestic cleaning and laundry, personal care and hygiene, shopping or social support and companionship that you need, we’ll be there.

With over a decade of experience delivering care and support to a range of people, you can put your trust in us – no matter how big or small the task.

Get in touch with a home care office near you to see what we can do for you.

Plymouth

Venture House, 19 Tavistock Road, Roborough, Plymouth PL6 7BBTel: 01752 777196

Barnstaple

Unit 2 Castle Park Road, Whiddon Valley, Barnstaple EX32 8PATel: 01271 345602

Torbay and South Devon

170 St Marychurch Road, Torquay TQ1 3ABTel: 01803 696197

Local independent living with care and

support if you need it

Extra care is a unique way of living for anyone. It’s a positive way to take the next step in your life.

Unlike conventional residential homes, you’ll have your own spacious private apartment within an attractive development that you can rent, buy or purchase on a shared ownership scheme. If your needs change or increase over time, so too can the level and type of services we provide.

You can remain as independent and active as you like, pursue your own interests and take advantage of new opportunities - all within a framework of 24-hour care and support, if needed, that you can access any time you want to, now or in the future.

With a welcoming community, your ownhome and the reassurance of an on-site team,the quality you want in your daily life is yours to enjoy.

Dunboyne Court

170 St Marychurch Road, Torquay TQ1 3ABTel: 01803 696180

Dunboyne Court comprises self-contained one and two-bedroom apartments available for shared ownership and rental. Facilities include:

• Door entry system • Roof terrace• Restaurant • Gardens• Hairdressing salon • Guest flat

Whitley Court

Hayes Road, Paignton TQ4 5PLTel: 01803 698870

These apartments are located in the centre of the English Riviera and are available for shared ownership and rental. Facilities include:

• Door entry system • Day services• Restaurant • Gardens• Hairdressing salon • Sea views*

Sanctuary Home Care and Extra Care in Devon

homecareOur long established homecare department can provide care and support services in the comfort of your own home, 365 day a year. Our fully trained, police checked staff can provide a wide range of services to enable you to live independently – from personal care to preparation of meals and even assistance with cleaning, shopping and laundry.

We have a wealth of knowledge and experience in caring for a variety of complex medical conditions and illnesses and our care and support can be tailored to suit YOUR individual requirements.

daycare & short breaksWhy not join us for the day? Both of our care homes can provide day services, including disabled transport if required. During the day we will provide you with lunch and refreshments and you will have the choice to take part in our activities programme. Our service also includes all required care needs and a bath or shower should you so wish. Short stay respite breaks are also available.

meals on wheelsWould the delivery of a hot, home cooked meal be of benefit to you or a loved one? Our nursing home can provide a lunchtime, year round meal delivery service straight to your door. Our competitive price includes delivery, a hot main meal and a pudding.

Registered with & regulated by the

a complete care and support service based in holsworthy

need more information?Please feel free to contact us for a friendly, no obligation chat to see if we can be of assistance to you:

T: 01409 254 444

E: info@holsworthyhealthcare.co.uk

www.holsworthyhealthcare.co.uk

Rydon Road

Holsworthy

Devon

EX22 6HZ

24 hour nursing care

Comprehensive activities programme

Specialist dementia care

Beautiful, secure garden 24 hour nursing care

Comprehensive activities programme

Specialist dementia care

Beautiful, secure garden

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WelcomeAgeConcernCreditonisaregisteredcharity,ourmissionistoenhancethequilityoflifeforthe50+ofCrediton&District.

Providingaservicethatmeetstheirneeds,soenablingthemtoindependance,safeguardsprivacy&offersopportunitiestoenjoy&contributetosocietyasfullyaspossible.

Day ServiceOurDayServicesoffergoodcompany,anourishingtwocourselunch,variedactivitiesandentertainmenttoprovideanenjoyabledayoutandaresupportedbyexperiencedandmotivatedstaffandvolunteers.Weaimtoofferawarm,friendlyandcaringatmosphereforthoseattendingandprovidetransporttoandfromtheDayCentreforasmallfee.DuringthewarmermonthsthegroupshaveregularoutingstoGardenCentres,PubLunchesetc.

INFORMATION & SIGNPOSTINGInformationandsignpostingaregivenwhenpossible.Wecanusuallysignpostinquiriestotherightbody.

Wehavevariousinformativeleaflets(benefitsetc).WealsocarryleafletsonAgeConcernCrediton’sservices(insurance,aidcalletc).

Keeping fitKEEPFIT(attheLeisureCentre)Tuesday11.30pm-12.30pm

Thesesessionsaretutorled.Jane(whoisfullyqualified)ismindfulofuser’scapabilities.01363 773374

FOOTCARE(AttheLadyMillsCentre)Doyouneedhelpwithcuttingyourtoenailsorfingernails?Thisserviceprovidesnailcuttingsupporttothe50+.

Art ClubAttheLadyMillsCentre,firstandthirdThursdayinthemonth3.00pm-5.00pmThisistutorled.Hermionewelcomespeopleofallabilitiesandexperience.01363 774412

BRIDGE CLUBAttheLadyMillsCentre,everyTuesday7.00pm-lateFormoreinformationring 01363 84042

FUNDRAISINGIfyouwouldliketosupporttheworkofAgeConcernCrediton,butarenotabletoofferregulartimevolunteering,thereareotherwaysyoucanhelp.Theseinclude:

• Donation,eitheroneofforregularly • Holdinganevent(forexampleasale,coffee morningorraffle)orgettingsponsorshipto raisefundsforus. • Supportingfundraisinginitiatives. • Leavingusalegacyinyourwill. • Providingprizesforrafflesandotherevents.

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REMEMBER US IN YOUR WILLManypeopleliketocontributetotheorganisation.Whatbetterwaytoleavealastingmemory?Yoursolicitorwillassistyoutodrawupawilloraddacodiciltoanexistingwill.Legaciesareacrucialpartofourincomeandcanallowustoofferserviceswecouldn’totherwiseaffordtorun.EveryonewholeavesagifttoAgeConcernCrediton&Districtisplayingapartinourfuture.Andyourlegacydoesn’thavetobelargetomakeadifference.Whateveryouleaveisatrulyuniquegift–yourwayofensuringthatyourkindnessandcompassionliveson.Ifyouwouldliketoleavealegacypleasecontacttheofficeon 01363 775008fordetails.

Gift Aid:-IfyoumakeadonationasGiftAidwecanmakeitworthmorebyclaimingbacktheincometaxyouhavepaidontheamountyoudonate.

SHOPAgeConcernCreditonsShopislocatedinthehighstreet,whichisusefulforraisingfundsforthecentreaswellasprovidingaservicetothewidercommunitybyofferinggoodquality,reasonablypriceitemsforsale.AllgoodssoldatAgeConcernCrediton’sshoparedonated.

ROOM HIREWehave1roomavailabletohire,contactthecentrefordetails.01363 775008

VOLUNTEERING OPPORTUNITIESWedependuponthekindnessanddedicationofvolunteerstodelivermanyofourservices.

Volunteeringisarewardingwaytoputsomethingbackintothecommunity.Formanyitisalsoagreatwaytolearnnewskillsandmeetdifferentpeople.

Wearealwayslookingformorehelp,whetherasaregularvolunteerattheDayCentre,drivingthegueststoandfromtheCentre,helpingintheshop,coveringholidaysandsicknessorsimplyorganizingorhelpingoutatfundraisingevents.Allourvolunteersreceivetraining,supportandcanclaimexpenses.

Contact us:

AgeConcernCrediton&DistrictTheLadyMillsCentreDeepLaneCreditonDevonEX172BX

OFFICE HOURS:-MONDAY–FRIDAY9.00am–3.00pm

HELPLINE - 01363 775008 EMAIL: ageconcerncrediton@hotmail.co.uk www.accreditonbtck.co.uk

HOME SUPPORTOffersassistanceintheirownhomesonasocialandpracticallevel.Itaimstosupportolderpeopleandtheircarer,tomaintainasindependentandfulllifeaspossible.Wecanalsooffer“DomesticCleaning”.Tel: 01363 777241

ADVOCACYAnadvocateisapersonwhorepresentsandworkswithapersonorgroupofpeoplewhomayneedsupportandencouragementtoexercisethattheirrightsareupheld.e.g.formfilling,benefitchecks.

Some of our services carry a small fee, ifcharges apply this will be made clear to youat the outset.

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90 High Street, Crediton, Devon EX17 3LBTEL: 01363 775274

Email: creditoncareservices@btconnect.com

OUR COURTEOUS AND EXPERIENCED STAFF PROVIDE A COMPREHENSIVE RANGE OF SERVICES:

• Dealing with legal requirements• Repatriation• Arrangement of funeral services• Comprehensive choice of coffins and urns• Burial or cremation• Dealing with florists and caterers• Provision of memorials.

01363 772043whitesfs@btconnect.comA. White & Sons - Albert Road - Crediton - Devon - EX17 2BZ

Dennyshill

Care Home ExeterProviding Residential and Respite Care for the Elderly

Established for over 25 years

Privately run

Independent care home in a peaceful location in Exeter

Visitors always welcome, appointments never necessary

t: 01392 259170w: www.dennyshillcarehomeexeter.com

e: tracey@dennyshill.co.ukt: @Dennyshill

Tel: 01805 625 999 www.homelifecarers.co.uk

Unit 2 Lauder Lane, Roundswell Business Park, Barnstaple EX31 3TA

At HomeLifeCarers we pride ourselves on offering a local, friendly service dedicated to providing you with the quality, professional Personal Care service

you truly deserve in the comfort of your own home.

Our services are available 24 hours, 7 days a week to a wide range of people throughout the community, and include:

• Personal Care Services • Preparation of Meals • Respite Care • Live-in Care • Night Care • Home Help & Domestic Services • Sitting Services

So if you would like to know more about our services, call us today for a brochure, or to speak to a member of our team to see how we can help you, or your loved

ones, continue to enjoy the comforts of that all important place, home.

“Personal Care Services in the comfort of your own home”

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North Devon: 01805 625 999Mid Devon: 01884 233 700West Devon: 01837 527 33

www.homelifecarers.co.uk

Information and Advice

Weknowthatgrowingolderdoesn’tcomewithaworkshopmanualsowehavearangeofinformationguidesandfact-sheetsthatcanhelpyoumakesenseofsomeofthechallengesyouarefacedwithinlaterlife.

Wealsohaveadviceadvocacyservices.Perhapsyouwouldliketomakeanappointmenttospeakwithsomeoneinperson.Ourcentreisequippedwithprivaterooms.Wehavetrainedstaffandvolunteersworkingatourcentretoprovideyouwithimpartialadviceandinformation

Ourinformationisimpartialandeasytodigest-it’salsofreeofcharge*

We can provide information on:

• MoneyMatters,includingBenefitseligibility • HousingRightsandBenefits • Health&Socialcare • Leisureandsocialactivities • Familyandpersonalmatters • Yourrightstolocalservices • Plusmostthingsthataffectyourqualityoflife

What we offer:

• Informationthatisuptodateandaccurate • Wecanexplainchoicesyouhave • Helpyoudecidewhattodonext–butit’s yourchoicewecan’tmakethedecision foryou • Wemaybeabletotakeactiononyour behalf,ifitisappropriateandreasonableto do so • Ifwecannothelpwecansignpostyouto someonethatcan

How we do it:

• Weprovideafree*andconfidentialservice • Weofferprivacyforyourdiscussions • Wewillnotmakejudgementsaboutyourlife andwhatyouwanttodo • Wewilltackleanyprejudiceand discriminationthatyouface • Wewillnotbeinfluencedbyotherinterests

Home Support Domestic Cleaning and SittingServices

TheHomeSupportDomesticservicecanprovideyouwithtemporaryorlong-termhelpinyourhometomanagemostofyourdomesticneedssuchasDusting,VacuumCleaning,BedMaking,Shoppingetc.

Thereisanhourlyservicechargewithaminimumofonehour.Theserviceprovides‘domestic’support,thisexcludespersonal,nursingandsocialcare.ServicesUsersareinvoicedfromourExmouthofficeeachmonth.

YourdomesticneedswillbefullyandcarefullyassessedbyoneofourHomeSupportTeamExmouth

* some services suchas Advice Brokerage

may carry a charge. You willbe advised if any charges apply

to any of our services – If charges apply they will

be made clear toyou at the

outset

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OurHomeSupportAssistantsactwithhonestyandintegrityandhaverespectforyouandyourhome.

TheHomeSupportSittingserviceprovidesa‘temporary’respiteserviceforyouandyourcaredforpersontotakeabreakatatimeofneed.

Thereisanhourlyservicechargewithaminimumofonehour.Theserviceprovidesa‘temporary’respitefacilityforyouandyourcaredforpersonwhichmeanscompanionshipandsupportintimesoftemporaryneed.Forexample:Ad-hococcasions,holidayorsicknessperiods,perhapsa‘one-off’specialoccasionorwhenacloserelativeorpartnerisunabletocarryoncareduetoatemporaryneedtowithdraw.

Theserviceisa‘companionship’servicewhichdoesnotinclude‘personal’or‘nursing’carebutmoreoversomeoneinattendancetoprovide‘reassurance’intheabsenceoftheusualcarer

Theserviceisnotdesignedtoprovidelong-termorpermanentsittingorreplaceyourusualarrangements.IftheperiodofcoverisinexcessofthreemonthswerecommendyouseekfurtherinformationandadvicefromotherprofessionalbodiessuchasyourlocalSocialServices

TheneedsofyouandyourcaredforpersonwillbefullyandcarefullyassessedbyourHomeSupportteam

AllHomeSupportAssistantswhetherDomesticorsittingareCRBchecked.

Ring01395275408andaskforTheHomeSupportManagerwhowilldiscusswithyouyourspecificneeds.

BefriendingandSocialInteractionWeprovideauniquebefriendingserviceatAgeConcernExmouth.Itisbasedona‘menu’systemwherebytheserviceuserinteractsattheirchosenlevel,choosingwhattheywantfromtheirlocalAgeConcern.Itsaninteractiveservice,basedonenablingpeopletobebettermotivatedandmoreenthusedaboutlivingtheirlivesastheywantto.Itreliesontheserviceusertakinganactivepartinwhatwehavetooffer.

Basicallyweoffera‘Brokerage’serviceforolderpeopletodiscusswithoneofourtrainedstaff(viaanassessmentsession-inourcentreorinyourownhome)yourneeds,yourwants,yourwishesetcresultinginasimplesupport‘plan’ofactiontailoredtoyou.Thiswillthenbeyourstochoosetoactionornot.Ifyouchoosetodonothing,thenthatwillbeyourchoice,however,ifyouchooseto‘action’theplanthenwewillputinplaceaseriesofsupportinitiativestohelpyou.

And finally …

HowcanyouinteractwithyourlocalAgeConcernhereinExmouth?

Volunteer:Ifyouareinterestedindonatingsomeofyoursparetimethenwe’dliketohearfromyouaboutyourskillsandexperience.TogetherwecanlookathowyoucanhelpsupportolderpeopleintheExmoutharea.

Volunteeringisacommitment,butnotasarduousasyoumightthink.ManyofourVolunteerrequirementsaredesignedwiththebusyVolunteerinmindtotheextentthatweendeavourtodesignmostofourservicessothatVolunteerscan‘dip-in-and-out’asandwhenitsuitstheirlifestyle.

Why not give us a call?

FundingAsanindependentproviderofservicesandalocalregisteredCharitywehavenoHeadOfficeorGovernmentfunding.Werelyonverylimitedincomefromtheservicesweprovide.Weacceptdonationsofallsizes.Everybitisvaluedbyourstaff,volunteersandserviceusersalike.Ifyoudowriteachequepleaseensureitispayableto“AgeConcernExmouth”

IfyouwanttoleaveaLegacyandwishtodiscussitsuse,thenpleasedocontactourChiefofficerwhowillbeonlytoopleasedtocarryoutyourwishesforyou.

Trustee BoardIncaseyoudidnotknow.OurCharityisacompletelystand-aloneindependentcharity.ItismanagedonadaytodaybasisbytheChiefExecutiveOfficer(SteveDace)andisgovernedbyaneightstrongboardofTrusteeswhomeetonaregularbasistoensurethereisabusinessstrategyinplacecoupledtoafirmgovernanceprogramme.

Visit us at:

36ARolleStreet,Exmouth,EX82SH

HELPLINE - 01395 271242 Email: info@ageconcernexmouth.co.uk Web: www.ageconcernexmouth.co.uk

orDrop-intopickupinformationleafletsbetween10.00amand4.00pmMondaytoFridayor

Makeanappointmenttoseeanadvisor.Ring 01395 271242

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For more information or to book an appointment call: 01395 264767 Email: enquiries@helpinghands-care.co.uk

www.helpinghands-care.co.uk34 Danby Terrace, Exmouth EX8 1QS

Shopping – for you, or with you • Meal preparation • Laundry • HouseworkSupport with getting up/going to bed, bathing, medication

Accompanied outings or social interaction Sitting service – enabling a family member to have a break

Helping HandsCommunity Care Services

Over 25 Years of Providing Quality Home Care

Helping Hands is an established community care service operating within Exmouth and East Devon. The business was started in 1986, is locally owned.

Weareverygratefultothebusinesseswhoseadvertisementsappearinthis

publication.Asamarkofourgratitudewewouldliketodrawtheattentionofthe

readerstotheirdetailsandannouncements.Wearerequiredtomakeitclear

howeverthatneitherExcellmedianorthedistributorcanacceptresponsibilityfor

anyservicesorworkmanshipthattheymayundertake.

Telephone: 08450 707040 | www.excell-media.co.uk

admin@excell-media.co.uk

ThisbrochurewasproducedbyexcellmediaTheBarnatWestwinds,BankLane,

Warton,PrestonPR41AT

SPECSAVERS IN EXMOUTH EXPERTS IN EYES AND EARS

Specsavers Hearing Centres provide the same expert and affordable care that you’ve come to expect from our opticians. It’s

important to get your hearing tested regularly as well as your eyesight – which is why we offer free hearing tests with our

professional hearing aid audiologists.

©2014 Specsavers. All rights reserved.

Exmouth8 Exeter RoadTel 01395 277 107

Our services:

Advocacy–helpwithletters,telephonecalls,supportingcomplaintsandappeals.

CharityshopandrecyclinginOkehampton.

Computertraining,helpdeskandonlinesupportinourcybercaféattheOkehamptoncentre.

Exercisegroups–runbyaqualifiedtrainer.

Footcare–aclinicisrunattheOkehamptonHospitalbyNHStrainedandsupportedtechnicians[smalladministrativecharge].

Formfilling–AttendanceAllowance,PensionCredit,HousingBenefitandCouncilTax.

Homesupport-Aspecialisedhomesupportandvisitingservice.[smalladministrativecharge].

Informationservice-accurateanduptodatehelpavailableforolderpeople,theirrelatives,friendsandcarers

Legaladvice-ProfessionaladviceandsurgeryMoneyhelp-benefits,incometaxandpensionchecksandforecasts.

Wheelchairhire-Collapsiblechairsforhire.

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RegisteredCharityNo:1011780

We have a strict confidentiality policy, and work impartially and without prejudice.

37

Mount Pleasant Road ● Dawlish Warren ● Dawlish ● Devon ● EX7 0NA

Telephone 01626 868000 Facsimile 01626 868000

Web: www.langstone-hotel.co.uk

• 64 En-Suite Rooms• Indoor Swimming Pool• Restaurant• Outdoor Swimming Pool• Snooker

• Tennis• Table Tennis• Golf Practise area• Fitness Room• Dance Breaks

• 19 Acres Grounds• Comfortable Lounges• Beauty Therapies• Holistic Therapies• Hairdresser

Your Place by the Sea...

• Entertainment Programme• Reduced Fee Golf • FREE Wi-Fi• Ample FREE Parking

• FREE Sky TV• Good Transport Links• Holidays• Weekend Breaks

• Family Breaks• Christmas & New Year• Easter• Mid-Week Breaks

2014_AgeConcern205x297.indd 1 24/04/2014 16:27:57

Contact us:

AgeConcernOkehamptonandTorridge2CreditonRoadOkehamptonEX201lU

HELPLINE - 01837 55838 Mobile: 07880 290 713 Email: acot@btinternet.com Web: www.acot.org.uk

ChiefOfficer:BarrieDuke

Okehampton Centre hours:

Appointmentsonafternoonsorweekends.ThisisalocalindependentcharityworkingwithandforolderpeopleinWestDevonandTorridgesince1992.

Weaimtohelpolderpeoplestayintheirhomesforaslongaspossible.Ourservicessupportthisaim.Wewillalwaysguideenquirerstootherservicesavailabletoletthemhavethebestpossiblechoice.

We are funded by small grants anddonations. Please note that cheques andlegacies should be given to ‘Age ConcernOkehampton and Torridge’ to ensure thatwe receive your kind gifts.

VolunteeringWewelcomeanyonewhoisconsideringworkingasavolunteer.Youwouldbecomeavaluedmemberofourteam.

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BBC Trust - Forum day at our centre

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Care at HomeFlexible care and support built around you

www.guinnesscareandsupport.org.uk

Guinness Care and Support is a non-profit making organisation with dedicated staff providing personalised care and support services to 10,000 customers across England. We help people who want to remain living in the home of their choice. If you would like to find out how we can help you please contact

Alison Coles, Care at Home Manager on 01884 242525

Residential Care HomesProviding dignity and respect with choice and controlOur Homes for older people offer a varied and interesting life where social activities are planned and encouraged. We have seven Care Homes for older people in Devon providing excellent standards of care and facilities, with provision of home cooked meals. Our staff are fully trained to provide person centred care on an individual basis. For more information about our Care Homes please contact

Carole Kingman, Care Homes Manager on 01392 686375

@GuinnessCare

AGE CONCERN SOUTH MOLTON &DISTRICT

AgeConcernSouthMoltonisanindependentcharityworkingwithandforolderpeopleofSouthMoltonandthesurroundingarea.

Ouraimistohelpthelocalpeopleintheirlateryears.Weprovideadailymeetingplaceandcanhelpwithinformationandobtainingbenefitsandservicestheyneedandareentitledto.

Weprovideinformationon: • Benefits • Housingissues • HealthandSocialCare • SocialActivities

Weofferaconfidentialserviceeitherbyappointmentatourofficeorinyourownhomeforinformationandformfilling.Ifwecannothelpyou,wecanassisttofindsomeonewhocan.

Wearecompletelyself-fundedthroughourcharityshop.

Theshopisstaffedbyadedicatedbandofvolunteers.

Wealsoworkcloselywithothertownbusinessesandlinkwithotherorganisationswhosupportolderpeople.

Christine Shop Manager & Mrs Gwen Kingdon Trustee

RegisteredCharityNo:1029923

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Christine with volunteer helper Ros

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SERVICES WE OFFER: • Adailypop–incentrewithteaandcoffee. • Aplacetomeetfriendsormakenewones. • Wheelchairandsmalldisabilityaidshire service. • Emergencyshoppingandprescription collection. • Wehostanailcuttingserviceinhouseand sponsoranyhomevisitsneeded. • Annualcoachtripsandoutings. • Socialeventsareorganisedthroughoutthe year.

REMEMBER US IN YOUR WILLManypeopleliketocontributetotheorganisation.Whatbetterwaytoleavealastingmemory?Yoursolicitorwillassistyoutodrawupawilloraddacodiciltoanexistingwill.

Gift Aid:-

IfyoumakeadonationasGiftAidwecanmakeitworthmorebyclaimingbacktheincometaxyouhavepaidontheamountyoudonate.

CONTACT:AGECONCERNSOUTHMOLTONANDDISTRICT

2BroadStreetSouthMoltonDevonEX363DR

Contacts: GwenKingdon ChristineThake

HELPLINE - 01769 574160 Email: info@ageconcern.eclipse.co.uk Web: www.acsm.btck.co.uk

OPEN:MONDAY|TUESDAY|THURSDAY|FRIDAY9.30am–4.30pm.SATURDAY9.30am–12.30pm

AgeConcern- Barnstaple&DistrictHELPLINE-01271324488Email: info@ageconcernbarnstaple.org.ukWeb: www.ageconcernbarnstaple.org.uk

Contact Information

AgeConcern- BudleighSaltertonHELPLINE-01395445510Email: ageconcernbudleigh@btconnect.com

AgeConcern- Exmouth&DistrictHELPLINE-01395271242Email: info@ageconcernexmouth.co.ukWeb: www.ageconcernexmouth.co.uk

AgeConcern- Crediton&DistrictandTorridgeHELPLINE-01363775008EMAIL: ageconcerncrediton@hotmail.co.ukwww.accreditonbtck.co.uk

AgeConcern- SouthMolton&DistrictHELPLINE-01769574160Email: info@ageconcern.eclipse.co.ukWeb: www.acsm.btck.co.uk

AgeConcern- OkehamptonandTorridgeHELPLINE-0183755838Mobile: 07880 290 713Email: acot@btinternet.comWeb: www.acot.org.uk

Barnstaple & District • Budleigh Salterton • Crediton & District • Exmouth & DistrictOkehampton & Torridge • South Molton & District

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