#AGDC Presentation

53
New Kind Nation Hahn, Director of Engagement March 6, 2013 Universities in the social era Tuesday, March 5, 13

description

Presentation for the Annual Giving Directors Conference on March 6, 2013.

Transcript of #AGDC Presentation

Page 1: #AGDC Presentation

New Kind Nation Hahn, Director of Engagement

March 6, 2013

Universities in the social era

Tuesday, March 5, 13

Page 2: #AGDC Presentation

Key New Kind Facts

Tuesday, March 5, 13

Page 3: #AGDC Presentation

Key New Kind Facts

Tuesday, March 5, 13

Page 4: #AGDC Presentation

SOURCE http://cmcadigan.blogspot.com/2010/06/socratic-problem-intrigued-arent-you.html

Tuesday, March 5, 13

Page 5: #AGDC Presentation

YOU ARE

The Annual Giving Director’s Consortium

SOURCE http://cmcadigan.blogspot.com/2010/06/socratic-problem-intrigued-arent-you.html

Tuesday, March 5, 13

Page 6: #AGDC Presentation

YOU ARE

The Annual Giving Director’s Consortium

TODAY WE’LL DISCUSS HOW TO

Discuss how to drive awareness in the social era

Feel free to tweet: #AGDC / @nationhahn

SOURCE http://cmcadigan.blogspot.com/2010/06/socratic-problem-intrigued-arent-you.html

Tuesday, March 5, 13

Page 7: #AGDC Presentation

Tuesday, March 5, 13

Page 8: #AGDC Presentation

OUR GOAL FOR TODAY

Tuesday, March 5, 13

Page 9: #AGDC Presentation

OUR GOAL FOR TODAY

Discuss the best way to use social media

Tuesday, March 5, 13

Page 10: #AGDC Presentation

OUR GOAL FOR TODAY

Discuss the best way to use social media

so your University can thrive in the social era

Tuesday, March 5, 13

Page 11: #AGDC Presentation

We live in the social era

Tuesday, March 5, 13

Page 12: #AGDC Presentation

We live in the social era

where groups of people can make the most

impact.Tuesday, March 5, 13

Page 13: #AGDC Presentation

the first internet revolution — access

people find choice

INFORMATION

Tuesday, March 5, 13

Page 14: #AGDC Presentation

INFORMATION

INFORMATIONINFORMATION

INFORMATION

the second internet revolution — create

people find a voice

Tuesday, March 5, 13

Page 15: #AGDC Presentation

today’s internet revolution — connect

people find each other

Tuesday, March 5, 13

Page 16: #AGDC Presentation

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 17: #AGDC Presentation

people use technology to make

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 18: #AGDC Presentation

people use technology to make human connections

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 19: #AGDC Presentation

people use technology to make human connections

people work with each other

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 20: #AGDC Presentation

people use technology to make human connections

people work with each otherwhen they share a common passion

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 21: #AGDC Presentation

people use technology to make human connections

people work with each otherwhen they share a common passion

people have greater power to

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 22: #AGDC Presentation

people use technology to make human connections

people work with each otherwhen they share a common passion

people have greater power to amplify their message

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 23: #AGDC Presentation

people use technology to make human connections

people work with each otherwhen they share a common passion

people have greater power to amplify their message

people share information

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 24: #AGDC Presentation

people use technology to make human connections

people work with each otherwhen they share a common passion

people have greater power to amplify their message

people share informationto hold institutions accountable

In the social era —

social media is a branding tool

Tuesday, March 5, 13

Page 25: #AGDC Presentation

WE’RE AWESOME!

you suck

you suck

you suck

you suck

you suck

you suckyou suckyou suck

you suckyou suckyou suckyou suckyou suckyou suck

you suck you suck

you suck

Tuesday, March 5, 13

Page 26: #AGDC Presentation

We asked people about youTuesday, March 5, 13

Page 27: #AGDC Presentation

SyracuseTuesday, March 5, 13

Page 28: #AGDC Presentation

SyracuseTuesday, March 5, 13

Page 29: #AGDC Presentation

How can you use social media?Tuesday, March 5, 13

Page 30: #AGDC Presentation

Social media isAN ARCHITECTURE OF PARTICIPATION

‣ Conversation‣ Connection‣ Relevance‣ Storytelling‣ Brand as reputation‣ Human‣ An invitation to connect

Social media is notTRADITIONAL COMMUNICATIONS

‣ “Just” social‣ One-way communication‣ A fad‣ Busy work‣ Private‣ In a vacuum‣ Dry‣ Young

Tuesday, March 5, 13

Page 31: #AGDC Presentation

Discover Create Connect

How can you use social media?

Tuesday, March 5, 13

Page 32: #AGDC Presentation

Discover

SOURCE http://www.youtube.com/watch?v=c7SjvLceXgU

Tuesday, March 5, 13

Page 33: #AGDC Presentation

Who is your community?

‣ What value can you provide to each other?‣ How do you and your community relate to one

other? How do you engage in other words?

What is your brand?

‣ How does that brand look, act, and feel?‣ What can you celebrate?

Discover

Tuesday, March 5, 13

Page 34: #AGDC Presentation

Kate SpadeTuesday, March 5, 13

Page 35: #AGDC Presentation

Kate Spade

Text

Kate SpadeTuesday, March 5, 13

Page 36: #AGDC Presentation

Create

SOURCE http://www.youtube.com/watch?v=c7SjvLceXgU

Tuesday, March 5, 13

Page 37: #AGDC Presentation

Craft your message

‣ Build a narrative around your brand and mission

Build a presence

‣ Use an editorial calendar for consistent updates‣ Tailor content to suit each platform’s culture

Tell stories

‣ Use multimedia‣ Share your stories and stories from the community‣ Tie each story to your brand message

Create

Tuesday, March 5, 13

Page 38: #AGDC Presentation

Suggested platforms

‣ Facebook — visual, human, holistic storytelling‣ Twitter — real-time updates, news and advice‣ LinkedIn — professional connections, share value‣ Tumblr — visual storytelling‣ Instagram — powerful images (connect to Facebook)‣ Email — content digests, invitation to connect

Create

Tuesday, March 5, 13

Page 39: #AGDC Presentation

Kate SpadeJ. CrewTuesday, March 5, 13

Page 40: #AGDC Presentation

Kate SpadeJ. CrewTuesday, March 5, 13

Page 41: #AGDC Presentation

Kate SpadeJ. CrewTuesday, March 5, 13

Page 42: #AGDC Presentation

Connect

SOURCE http://www.youtube.com/watch?v=c7SjvLceXgU

Tuesday, March 5, 13

Page 43: #AGDC Presentation

Start conversations

‣ Share content that invites conversation‣ Ask your community for opinions, ideas, and stories‣ Listen and respond to your community

Amplify impact

‣ Be a microphone for the community’s successes‣ Create community heroes‣ Act as a catalyst for change

Learn, adjust, and repeat

‣ Note what works and what doesn’t‣ Take feedback into account

Connect

Tuesday, March 5, 13

Page 44: #AGDC Presentation

Cory Booker MAYOR OF NEWARK, NEW JERSEYSOURCE https://twitter.com/CoryBooker

Tuesday, March 5, 13

Page 45: #AGDC Presentation

Tuesday, March 5, 13

Page 46: #AGDC Presentation

SOURCE source

Tuesday, March 5, 13

Page 47: #AGDC Presentation

SOURCE source

Tuesday, March 5, 13

Page 48: #AGDC Presentation

> Who is your community?

> What is your brand?

> Craft your message

> Build your presence

> Tell stories

> Use the right platforms

> Start conversations

> Amplify impact

> Learn, adjust and repeat

How can you use social media?

Discover Create Connect

Tuesday, March 5, 13

Page 49: #AGDC Presentation

Tuesday, March 5, 13

Page 50: #AGDC Presentation

OUR GOAL FOR TODAY

Tuesday, March 5, 13

Page 51: #AGDC Presentation

OUR GOAL FOR TODAY

Discuss the best way to use social media in annual giving

Tuesday, March 5, 13

Page 52: #AGDC Presentation

OUR GOAL FOR TODAY

Discuss the best way to use social media in annual giving

so your organizations and our state can thrive in the social era

Tuesday, March 5, 13

Page 53: #AGDC Presentation

Nation HahnDirector of Engagement@nationhahn

[email protected]

Thank you!

Tuesday, March 5, 13