AFW Resume 2015 Second
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Transcript of AFW Resume 2015 Second
Q o t e u m e @ y a h o o . c o m ▪ 2 7 0 - 2 4 4 - 0 3 3 81 2 1 2 W a y s i d e D r i v e W e s t O w e n s b o r o , K Y 4 2 3 0 1
Amanda F. WebsterCareer Snapshot
Fourteen plus years of commended performance in key customer service and support roles.
Expert in customer care/communications, problem solving, relationship building.
Utilized training and support techniques.
Worked with the fowling groups: FBI, Secret Service, and Florida Court System. Handling high secure documents for coping purposes.
Programming and Software SkillsWord, Excel, PowerPoint, Outlook, Mail Merge, Pitney Bowes Mail System, Xerox Doc-u-Tech, Xerox Color, Internet, 3-Line Phone System
Professional ExperienceSales Associate–Sears (Store Closed in 2014) 5000 Frederica Street Suite 35 Owensboro, KY 42301 May 2013– September 2013 Pay rate: $7.50 hr. Contact: Makenzie Brown Phone: 270-313-1856 E-Mail: [email protected]
Attend to member’s needs such as finding the size they need, or looking store items up on the computer to see if we have articles at another store in the size or color needed.
Maintain the appearance of the store and make sure clothes are stocked.
Greet members that come through the door with a welcoming smile.
Coping Associate–FedEx Office, Orlando Florida▪ September 1997– March 2011 Pay rate: $$11.30 hr.Contact: Patrick C. Meredith Phone: 407-363-0595 E-Mail: [email protected]
Manage incoming orders for turnaround times and which is being shipped or delivered locally.
Produce orders with quality assurance.
Ship or deliver orders to address.
Run Xerox production machines and maintain optimal running time.
Phone Associate–Precision Response Corporation, Orlando, Florida ▪ June 1996 to July 1997 Pay rate: $9.00 hr. Contact: Cindy Monroe (no other information business has closed).
Providing excellent customer phone service to the customer inquiring about their account.
Putting in reasons for calls and what transpired with the call.
EducationAssociate Degree in Business– Owensboro Junior College of Business (Known now as Daymar), Owensboro, KY ▪ Graduated 1991Basic High School Degree- Daviess County High School- Daviess County, Owensboro, KY ▪ Graduated 1989
*References upon request