After-School ActivitiesParent Handbook

2019-2020

www.sisd.ae + 971 (0)4 375 0600 info@sisd.aeSTAY CONNECTED

Table of Contents

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Introduction

Internal & External ASAs

Child Care

Afternoon Club

SISD School Teams

Registration Process

Early Years & Primary 2019/2020 ASA Calendar

Secondary School 2019/2020 ASA Calendar

Important Rules & Regulations

CHQ: ASA Management Software

CHQ: ASA Registration

CHQ: Managing Multiple Accounts

CHQ: Forgot User ID & Password

Important Contacts

Holiday Camp Schedules

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6

7

8

9

10

13

15

18

19

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Introduction

The Swiss International Scientific School in Dubai is a leading international school where future generations are inspired to become confident and enthusiastic lifelong learners, ready to embrace the opportunities and chal-lenges of a global world.

VISION

MISSION

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VALUES

SISD provides an inspiring, inclusive and challenging learning environment while celebrating academic excellence. We encourage and support all our students to become successful, global minded, enthusiastic lifelong learners who will confidently take advantage of future opportunities and help make a difference. Together with our teaching staff and parents, we support our students to develop fully their potential in a motivating, multilingual and international learning environment.

Our students are encouraged to attend the school’s after-school activities (ASAs) as these provide our students with the opportunity to be active, learn new skills and have fun enriching their learning experience beyond the classroom.Students are able to choose from a wide range of daily activities. We aim to provide engaging activities and clubs tailored to meet the needs of each age group.

Benjamin CassaigneHead of ASAs

benjamin.cassaigne@sisd.ae +971 (0)55 802 4295

The Head of ASA leads and supports in academic, cultural & recreational enrichment operations. This role is supported by Child Care Coordinator and ASA Coordinator.

Luciana RodriguezChild Care Coordinator luciana.rodriguez@sisd.ae

+971 (0)52 881 8503

Ashley GoASA Coordinator ashley.go@sisd.ae

+971 (0)55 569 1808

OUR TEAM

Internal & External ASAs

INTERNAL ASAsInternal after-school activities are delivered by SISD teachers and are free of charge (in some cases, a small fee might be charged for equipment).

Depending on availability students are allowed a maximum of TWO INTERNAL ASAs (including teams).

Early Years : Sunday, Tuesday, and Wednesday (teachers meet on Mondays & Thursdays)

Primary Years : Sunday, Wednesday, and Thursday (teachers meet on Mondays & Tuesdays)

Secondary Years : Sunday, Monday, Wednesday, and Thursday (teachers meet on Tuesdays)

REGISTRATION

Registration is done on CHQ (our ASA Management Software - Please see below sections of document for instructions) on a first come, first served basis, with priority. This means that the software will actually take into account all registrations to allocate Internal ASAs according to all requests, available places and priorities parents have chosen. This is meant to be fair to everyone.

SEASON 1: Registration opens on Sunday 9th September, 12PM. Deadline for registration: Monday 10th September, 5PM SEASON 2: Registration opens on Tuesday 19th November. Deadline for registration: Wednesday 20th November SEASON 3: Registration opens on Wednesday 4th March. Deadline for registration: Thursday 5th March RAMADAN : ONLY EXTERNAL ASA WILL BE OFFERED. NO INTERNAL ASAS, NO CHILD CARE.

EXTERNAL ASAsExternal after-school activities are offered on SISD campus by verified external providers, whose fees vary for each ASA. On a general note when registering with an external ASA provider, parents are entering into a direct agreement with the provider and not SISD. We therefore expect any issues to be resolved directly between the parents and the provider. However, SISD does appreciate and welcomes feedback on what is happening so that we can ensure all matters are dealt with promptly and that our providers are providing good and quality service to our students/families.

Students can participate in as many EXTERNAL ASAs as they wish.

REGISTRATION

Registration is done directly with each provider by phone or by e-mail at any time during the indicated dates below.

Registration is on a first come, first served basis and places are reserved by the external providers only once they have received full payment.

ASA INTRO DAY

All ASA Providers will be present in the SISD campus on Wednesday, 11th September from 2:30PM to 5PM to showcase the different activities they offer. Students are encouraged to participate and see which activities they would like to sign up for. Registration for External ASAs will also be possible and parents are welcome to attend so they can sign up their children.

SEASON 1: Registration opens on Wednesday 11th September, 2:30PM. Deadline for registration: Sunday, 15th September, 9:30AM SEASON 2: Registration opens on Tuesday 26th November. Deadline for registration: Thursday 5th December, 9:30AM SEASON 3 & RAMADAN: Registration opens on Tuesday 10th March. Deadline for registration: Monday 16th March, 9:30AM

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Child Care

AFTER-SCHOOL CAREAFTER-SCHOOL CARE is a free service offered from Monday to Thursday to families with children in PreKG to KG2 from 14:15 to 15:30 and on Thursdays it is also offered to families with children in Grade 1 to Grade 5.

REGULAR AFTER-SCHOOL CARE WILL BE AVAILABLE FROM SEPTEMBER 22ND TO JULY 1ST AND WILL REQUIRE REGISTRATION PER SEASON.

From 1st September to 19th September, After-School Care will be offered from Monday to Thursday to families with children in PreKG to KG2 from 14:15 to 15:30. On Thursdays this service will also be available to families with children in Grade 1 to Grade 5.

REGISTRATION

Registration is done for the whole season on CHQ on a first come, first served basis, with priority. This is meant to be fair to everyone.

Sept. 1 - Sept 19: Registration opens on Monday 19th August and closes on Wednesday, 28th August SEASON 1: Registration opens on Sunday 9th September and closes on Monday 10th SeptemberSEASON 2: Registration opens on Tuesday 19th November and closes on Wednesday 20th NovemberSEASON 3: Registration opens on Wednesday 4th March and closes on Thursday 5th MarchRAMADAN : NO AFTER-SCHOOL CARE

AFTERNOON CLUBFROM SEPTEMBER 22ND TO JULY 1ST (EXCEPT DURING RAMADAN)Afternoon Club is offered to families with PreKG to KG2 students who have siblings in Primary or Secondary School participating in ASAs from 15:45 - 16:45.

On Thursdays, Afternoon club is offered to students from PreKG to G5 who have a sibling in Secondary attending an ASA from 15:45 - 16:45.

REGISTRATION

Registration is done for the whole season on CHQ on a first come, first served basis, with priority. This is meant to be fair to everyone.

SEASON 1: Registration opens on Wednesday 11th September and closes on Sunday 15th SeptemberSEASON 2: Registration opens on Tuesday 26th November and closes on Thursday 5th DecemberSEASON 3: Registration opens on Monday 9th March and closes on Monday 16th MarchRAMADAN : NO AFTERNOON CLUB

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FOR INQUIRIES / CONCERNS REGARDING AFTER-SCHOOL CARE AND AFTERNOON CLUB PLEASE CONTACTLUCIANA RODRIGUEZ, CHILD CARE COORDINATOR

ONLY CHILDREN WHO ARE REGISTERED FOR CHILD CARE CAN ATTEND THE SCHEDULED CHILD CARE SESSIONS. IF A CHILD IS REGISTERED BUT DOESN'T ATTEND REPEATEDLY, WE WILL CANCEL THEIR REGISTRATION TO FILL A SPOTTHAT IS NOT BEING USED.

SISD School Teams

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For the 2019/2020 season, SISD is registered in the Dubai Affiliated Primary School Sport Association (DAPSA) and the Dubai Affiliated Secondary Sport Association (DASSA). There will be tryouts for each team and the selected students will be notified on the SISD website prior to ASA sign up. Student-athletes will represent SISD in competitions against other UAE schools and be expected to adhere to the SISD Team Policy.

COMPETITIVE INTER-SCHOOL SPORTS

Rules, regulations and codes of conduct for all DASSA competitions can be found at www.dassasport.orgPlease refer to the Team section of the SISD website (http://sisd.ae/school-teams/) for schedules, rosters, policy documents and general PE and Teams information or contact:

Rob Duncan Head of Physical Education rob.duncan@sisd.ae

SEASON 1 (Sept.-Dec.)

PRIMARY SECONDARY- Football - Basketball- Swimming - Swimming- Track & Field - Football

SEASON 2 (Jan.-March)

PRIMARY SECONDARY- Basketball (Boys/ Girls) - Track & Field- Swimming - Swimming- Track & Field - Tennis- Golf - Beach Volleyball- Tennis- Beach Volleyball

SEASON 3 (April-June)

PRIMARY SECONDARY- Swimming - Basketball Girls U14 & U12 - Basketball Boys U14 & U12

GENERAL INFORMATION

Registration Process

PHASES SEASON 1 SEASON 2 SEASON 3 Ramadan

VIEWING PHASEParents are able to view the ASA, Child Care and SISD Teams schedules online on CHQ to prepare for registration. Please note that registration is not open during this period.

August 25th September 9th

November 3rd November 19th

February 23rdMarch 4th

February 23rdMarch 4th

TEAMS TRIALS Students are able to take part in trials for SISD Team with the PE Department. Please note that registrations for Teams activities is at the discretion of the PE Teachers.

September 1st September 5th

November 10thNovember 14th

February 16thFebruary 20th ----------------

OFFICIAL TEAMS LISTS The lists of SISD Teams are publicized so parents can see which SISD Teams their children have been allocated. This will assist parents in deciding which INTERNAL & then EXTERNAL ASAs they can apply for.

September 8th November 17th February 23rd ----------------

SIGN UPS (INTERNAL ASAs and AFTER-SCHOOL CARE)Parents can register their children online for Internal ASAs and After-School Care

September 9thSeptember 10th

November 19thNovember 20th

March 4thMarch 5th

---------------

PROCESSING All registrations are taken into account to confirm the lists of INTERNAL ASAs and AFTER-SCHOOL CARE.

September 11thNovember 21stNovember 24th

March 6th March 8th

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OFFICIAL INTERNAL ASA LISTThe lists of Internal ASAs and After-School Care are publicized so parents can see which ASAs their children have been allocated. This will assist parents in deciding which EXTERNAL ASAs they can apply for.

September 11th November 25th March 9th ---------------

ASA INTRO DAYExternal Providers come to the school from 2:30PM to 5:00PM to demonstrate the ASAs they offer. Students can participate in the activities to see which onesthey would like to register to.

September 11th2:30PM - 5:00PM

--------------- --------------- ---------------

ASA EXPO DAY 1External Providers are present on campus for information, registration and payment. To avoid queueing, it is advised to contact the providers prior to the Expo to have the forms already filled out in advance.

--------------- November 26th7:30AM - 9:30AM

March 107:30AM - 9:30AM

March 107:30AM - 9:30AM

ASA EXPO 2: DEADLINE TO PAY & REGISTERExternal Providers are present on campus for information, registration and payment. Registration for EXTERNAL ASAs is only confirmed once payment has been received by the relevant external providers. Please note that payment is not made through SISD but directly with the external providers. External providers will add your children on CHQ once they have received your payments.

September 15th7:30AM - 9:30AM

December 5th7:30AM - 9:30AM

March 16th7:30AM - 9:30AM

March 16th7:30AM - 9:30AM

SIGN UPS (AFTERNOON CLUB)Parents can register their children online for Afternoon Club

September 11thSeptember 15th

November 26thDecember 5th

March 9thMarch 16th

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DEADLINE TO INFORM MAVERICK (bus provider) of the bus schedule. (Early vs. late bus for each day) September 17th December 9th March 23rd March 23rd

ASA SEASONASAs and SISD Teams are scheduled to take place during this period on each school day.Parents are however requested to check CHQ carefully as there might be an occasion when ASAs are not running although the school is open. Non-ASA days are also viewable on the General School Calendar

September 22ndDecember 11th

January 5thMarch 25th

April 12th April 23rd

------------------May 31stJuly 1st

April 26thMay 21st

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Early Years & Primary 2019/2020 ASA Calendar

OC TOBER

S M T W T F S

29 30 1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 2627 28 29 30 31 1 2

Oct. 20- 26 : Mid Term BreakOct. 30 : EY & PY ConferenceOct. 31 : EY, PY, & SEC Conference

DECEMBER

S M T W T F S

24 25 26 27 28 29 301 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 2829 30 31 1 2 3 4

JUNE

S M T W T F S

31 1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 1 2 3 4

NOVEMBER

S M T W T F S

27 28 29 30 31 1 23 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

FEBRUARY

S M T W T F S

26 27 28 29 30 31 12 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 2223 24 25 26 27 28 29

MAY

S M T W T F S

26 27 28 29 30 1 23 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 2324 25 26 27 28 29 3031 1 2 3 4 5 6

JANUARY

S M T W T F S

29 30 31 1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31 1

APRIL

S M T W T F S

29 30 31 1 2 3 45 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 1 2

Sep. 22 : Start of Season 1

Dec. 11 : End of Season1 Dec. 15 - Jan. 4 : Winter Break

Mar. 25 : End of Season 2 Mar. 29 - Apr. 11 : Spring Break

No ASA / Child Care School holidays No ASA / Child Care

Start/End of ASA Season

Ramadan Schedule

Public Holidays

• Al Hijri New Year* Aug. 31, 2019

• Prophet Mohammed’s Birthday* Nov. 9 - 10, 2019

• Commemoration Day* Nov. 30, 2019

• U.A.E National Day* Dec. 2, 2019

• New Year’s Day Jan. 1, 2020

• Isra’a Al Miaraj* Mar. 22, 2020

• Eid Al Fitr* May 23 - 26, 2020 * Subject to government and KHDA announcement

Jan. 5: Start of Season 2Jan. 19 : Professional Development Day

Nov. 17 : Professional Development Day

Feb. 9 - 15 : Mid Term BreakFeb. 26 : EY & PY ConferenceFeb. 27 : EY, PY, & SEC Conference

May 27 : EY & PY ConferenceMay 28 : EY, PY, & SEC Conference

MARCH

S M T W T F S

1 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 2829 30 31 1 2 3 4

JULY

S M T W T F S

28 29 30 1 2 3 45 6 7 8 9 10 11

12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31 1

Jul. 1 : End of Season 3 Jul. 2 : Last Day - Summer Break

SEPTEMBER

S M T W T F S

25 26 27 28 29 30 31

1 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 2122 23 24 25 26 27 2829 30 1 2 3 4 6

Mar. 29 - Apr. 11 : Spring BreakApr. 12 : Start of Season 3

8

Total ASA Sessions SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY

Season 1 10 10 11 10 9Season 2 10 11 11 10 9Season 3 7 7 7 7 6Ramadan 4 4 4 4 4

Secondary School 2019/2020 ASA Calendar

OC TOBER

S M T W T F S

29 30 1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 2627 28 29 30 31 1 2

Oct. 20- 26 : Mid Term BreakOct. 31 : EY, PY, & SEC Conference

DECEMBER

S M T W T F S

24 25 26 27 28 29 301 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 2829 30 31 1 2 3 4

JUNE

S M T W T F S

31 1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 1 2 3 4

NOVEMBER

S M T W T F S

27 28 29 30 31 1 23 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

FEBRUARY

S M T W T F S

26 27 28 29 30 31 12 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 2223 24 25 26 27 28 29

MAY

S M T W T F S

26 27 28 29 30 1 23 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 2324 25 26 27 28 29 3031 1 2 3 4 5 6

JANUARY

S M T W T F S

29 30 31 1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31 1

APRIL

S M T W T F S

29 30 31 1 2 3 45 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 1 2

Sep. 22 : Start of Season 1

Dec. 11 : End of Season1 Dec. 15 - Jan. 4 : Winter Break

Mar. 25 : End of Season 2 Mar. 29 - Apr. 11 : Spring Break

No ASA / Child Care School holidays No ASA / Child Care

Start/End of ASA Season

Ramadan Schedule

Public Holidays

• Al Hijri New Year* Aug. 31, 2019

• Prophet Mohammed’s Birthday* Nov. 9 - 10, 2019

• Commemoration Day* Nov. 30, 2019

• U.A.E National Day* Dec. 2, 2019

• New Year’s Day Jan. 1, 2020

• Isra’a Al Miaraj* Mar. 22, 2020

• Eid Al Fitr* May 23 - 26, 2020 * Subject to government and KHDA announcement

Jan. 5: Start of Season 2Jan. 19: Professional Development Day

Nov. 17 : Professional Development Day

Feb. 9 - 15 : Mid Term BreakFeb 27 : EY, PY, & SEC Conference

MARCH

S M T W T F S

1 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 2829 30 31 1 2 3 4

JULY

S M T W T F S

28 29 30 1 2 3 45 6 7 8 9 10 11

12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31 1

Jul. 1 : End of Season 3 Jul. 2 : Last Day - Summer Break

SEPTEMBER

S M T W T F S

25 26 27 28 29 30 31

1 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 2122 23 24 25 26 27 2829 30 1 2 3 4 6

Mar. 29 - Apr. 11 : Spring BreakApr. 12 : Start of Season 3

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Total ASA Sessions SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY

Season 1 10 10 11 11 9Season 2 10 11 11 11 9Season 3 7 7 7 7 6Ramadan 4 4 4 4 4

May 27 : EY & PY ConferenceMay 28 : EY, PY, & SEC Conference

Important Rules & Regulations

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FAILURE TO FOLLOW THESE RULES MIGHT RESULT IN EXCLUSION FROM ASA PROGRAMME

ASA & STRYX OFFICE HOURSFor all admin work: 8AM - 12PMFor all STRYX External ASAs registration and payments: Sundays to Thursdays, 8AM - 12PM (except Mondays)

Please note that in the afternoon we are not always available in the office due to ASA transitions & operations.

REGISTRATIONRegistration for ASAs is done for the whole Season. Although in some exceptional cases, we might have to remove a student from an ASA (internal or external), it does not guarantee that we can add him/her to another ASA. A new student arriving during the school year will be offered to join internal and external ASAs, which have available spaces (this cannot be guaranteed). Pro-rated fees will only be applied to external ASAs for new students joining the school in the middle of the Season. Furthermore, pro-rated fees will not be applied for students who are in the school since the beginning of the Season and wish to join an external ASA after the Season has started. To avoid this kind of situation and to allow for a smooth registration process, please follow registration deadlines.

NOTE: Parents must check the regular PE Swimming Classes schedule before signing up their children to swimming ASAs to avoid doubling up swimming sessions in the same day.

NOTE TO PreKG PARENTS: Please understand PreKG students might not be ready to participate in ASAs, especially several times per week. Although it is the parents judgement to decide whether they want to register their children in ASAs or not, ASA teachers and providers have the right to refuse a child if they feel he/she is not ready, too tired, or just not enjoying an ASA.

DEADLINESPlease respect deadlines. If you miss deadlines, ASA registration will not be guaranteed and your children will not be able to participate in ASAs.

CHANGING OF ACTIVITIESIn general, no changes are permitted in the middle of the season. In some exceptional cases, a child may be allowed to change their schedule, subject to availability and under the following provisions:

• When transferring to another activity that is the same amount as the current one, no additional payment is required.

• If tranfserring from one STRYX activity to another and the amount of the current activity is less than that of the new activity, parents must pay the difference.

• If tranfserring from one STRYX activity to another and the amount of the current activity is more than that of the new activity, no refund will be given.

• Lastly, if transferring from a STRYX activity to a non-STRYX one (or vice-versa), parents must pay the full amount for the new activity regardless of how many sessions are remaining for the season, and only the remaining sessions of the previous activity will be refunded.

EQUIPMENT / ATTIREEvery child is expected to come to every lesson with the appropriate attire and equipment. Failure to do so will result in the child not being accepted in the ASA. No refunds will be offered in such cases. This is especially true for sports ASAs for which children need to have their sports clothes, shoes and, in the case of tennis, their own racquets. Children are allowed to wear their SISD sports uniform on days they have sports ASAs.

Important Rules & Regulations

FAILURE TO FOLLOW THESE RULES MIGHT RESULT IN EXCLUSION FROM ASA PROGRAMME

OUTDOOR ACTIVITIESPlease keep in mind that outdoor activities like football and tennis will be held outdoors for the whole season and some sessions might happen during hot days. Sessions will not be moved indoors (due to limited indoor spaces) and no refunds will be awarded for sessions cancelled due to the heat.

Additionally, outdoor ASAs will still happen during light rain or wind.

In the event of severe weather (sandstorms, heavy rains), PLAN B will take effect wherein outdoor ASAs will be relocated to indoor locations. Please bear in mind that:

1. ASAs will NOT be cancelled, and;

2. Conditions will not necessarily be ideal when PLAN B is in effect, as this is a contingency for severe weather only.

ATTENDANCE / PUNCTUALITYEvery child is expected to attend every lesson of the Season and to be there on time. In case of an emergency, students/parents are expected to let the ASA department (asa@sisd.ae) know before 11AM on the day of the session. No refunds and no make-up sessions are offered for missed activities due to student’s illness or unavailability, unless it is long-term (medical certificate required).

Attendance is monitored. If a child will be missing multiple ASA sessions, the ASA team needs to be informed in advance with the reason so that we can duly inform the ASA teachers/providers. Multiple unexcused absences can result in the removal from the activity.

In the case of Secondary Years students, ASA teachers and providers take note of punctuality and employ a 3-strike policy:

• 1st strike: A notification is sent via email to the parents informing them that the student was late to the class.• 2nd strike: A final warning is sent to the parents, advising them that the 3rd instance will result in expulsion from

the ASA. • 3rd strike: Parents will be informed that the student is expelled from the activity. If the students take the bus, parents

are responsible for updating Maverick regarding their schedule. No refunds will be given.

CHILD SAFETYAs part of our efforts to ensure that children participating in an ASA or child care are all accounted for, we require parents to send an email before 11:00 AM if their children are in school but are being picked-up before their ASA or Child Care. Please send the email to: The ASA department: asa@sisd.ae AND Liezette from Maverick, Bus Coordinator, if it implies a bus change. (transportsisd@maverickrental.com, +971 52 9118831)

IT IS YOUR RESPONSIBILITY TO LET MAVERICK KNOW OF ANY CHANGES AT ANY TIME. IF AN EMAIL CANNOT BE SENT BEFORE 11:00 AM, PLEASE CALL ASHLEY GO, ASA COORDINATOR.

CHANGES REQUESTED LATER THAN 11:00AM CANNOT BE GUARANTEED.

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Important Rules & Regulations

FOR OBVIOUS SECURITY REASONS, PLEASE DO NOT PICK UP YOUR CHILD EARLY WITHOUT LETTING US KNOW IN ADVANCE.

CANCELLATIONS

Cancelled ASAs due to low sign-upsPlease note that some Internal or External ASAs might be cancelled in case minimum required registered students are not reached. In such cases, we’ll do our best to find another ASA for your children but it cannot be guaranteed.

Cancelled ASA Sessions due to «force majeure»If an external ASA session is cancelled due to «force majeure» (sandstorm, flooding, mourning holiday or any other kind of holiday added at the last moment to the school calendar etc…), the external provider will not offer a refund or a make-up session.

Cancelled ASA Sessions due to other reasonsIf an external ASA session is cancelled due to the external provider’s fault (a teacher/coach not being able to attend for example) or the school’s fault (the facilities not being available for example), a make-up session will be offered by the external provider. If it is not possible, the external provider will offer a credit for the next season for the missed classes. If this is not feasible, a refund will be offered.

TRIAL SESSIONS

No trial sessions are offered. Full registration and payment (for external ASAs) must be done before the deadline. If a problem occurs after the first couple of sessions and there is a valid reason to cancel an ASA, the external provider will issue a refund.

PICK-UPIt is absolutely essential that you inform the ASA team before 11AM on the day if you will be picking up your child and

that they will therefore not be attending their ASAs.

If parents arrange for their children to be collected after ASAs by another parent or by them instead of the bus, the respective ASA providers/coaches (and if bus changes, Bus Coordinator, as well) need to be notified who is responsible for handing over the children to the parents/bus attendants.Parents / Drivers / Nannies are expected to pick up their children on time in the designated areas:

Children who are not in child care nor in an ASA must be picked up from their classroom.

PreKG, KG1, KG2 children who are in child care or participating in an ASA can be picked up from the PreKG, KG1, or KG2 After-School Care Rooms on the Ground Level. Please do not pick up the children in the corridor or directly from the ASA.

G1 - G5 children who are participating in an ASA can be picked up at 16:45 (Sundays - Wednesdays) and 15:30 (Thursdays) from the Primary Canteen, or from the location of the ASA as long as the teacher is informed. Parents / nannies / drivers are not authorized in the Canteen prior to ASA.

G6 - G12 children who are participating in an ASA can meet their parents / drivers / nannies by themselves directly after their ASAs.

LATE PICK-UPAs soon as you know that you are going to be late to pick-up your child, please call the school reception: 04 375 0600 Parents picking-up their children after pick-up time will be considered late and will be asked to sign their children out, thus keeping a record of tardiness. Repeat offenders will be penalized.

CHILDREN USING THE BUS SERVICE WILL BE COLLECTED AND BROUGHT TO THE BUS.G6 - G12 CHILDREN ARE REQUESTED TO GO DIRECTLY TO THE BUSES

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CHQ ASA Management software

Please go to http://mychq.net/sisd.ae or click on the CHQ link on the SISD Parent Portal webpage. You can also access http://sisd.ae/Parent-Portal/After-School-Activities

IMPORTANT: please make sure you don’t go to the Asian site of CHQ, which says Singapore server; the right one should say UK server or SISD. If you are new to the school, enter your User ID and Password, which have been sent to you. If you have not received them, please check your SPAM box. If you don’t find the e-mail, please request your User ID and password at asa@sisd.ae.

For returning parents, please use the same User IDs and Password as before.

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EXTERNAL ASAs REGISTRATION:

To register for External ASAs, please do so directly with the External Providers. Once you have done so and made the payment, they will add your child on CHQ and you will be able to see the full ASA schedule of your child.

If the External ASAs you have registered for do not appear on CHQ, please contact the External Provider as soon as possible. Please note that the reception at SISD will not accept any payments for external providers.

Please do not give cash to your children to pass on to their teachers or external providers. SISD will not be held responsible for any lost cash.

CHQ ASA Management Software

Once you have logged in:

First of all, please check that we have the right contact details to communicate with you, otherwise, you might miss out on important information:

Click on the MENU icon at the top left of the page

Click on MY INFORMATION to check your contact details in the MY DETAILS section, under GENERAL and CONTACTS. If the information is not correct or incomplete, please e-mail asa@sisd.ae with your corrections.

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LOGGING IN FOR THE FIRST TIME

You will need to change your password on your first login. Once you have done so, click on the SISD logo on the top left to go to your homepage.

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CHQ ASA Registration

STEPS TO REGISTER FOR INTERNAL ASAS AND AFTER-SCOOL CARE

From the HOME page, click on MY ACTIVITIES tab (the + sign to expand the box if not already expanded).

In this section you can see the current seasons for the year. Right next to the Season name are the words sign-up open in brackets to indicate that we are now in the sign-up phase. Click on “view / manage / submit activity choices” under Season 1 (for ASAs and After-School Care).

You can also access these links directly from your PROFILE page under MY CURRENT / FUTURE ACTIVITIES tab.On this page, you will be able to see all the options of activities for your child, given his/her grade.

You can view the description of each ASA and the person to contact for more information by clicking on the blue dot with an «i»

NOTE: Please contact the external providers directly for information & registrations procedure regarding External ASAs.

During the viewing phase, you will only be able to see the options.

During the sign up phase, you will be able to submit your priorities for Internal ASAs and After-School care

To submit your choices, please enter the number of your priorities next to the activity. The priorities are over the whole week, not each day. There can be only one “1”, one “2”, one “3” etc. over the whole week. We will do our best to register your child for your top 2 activities but in some cases, we might not be able to. Since priorities don’t apply for After-School care, please use the highest number.

Click on SAVE.

If an ASA has a cost, type “I AGREE”

Click on SUBMIT.

After the sign up phase, you will not be able to make changes.

After the processing phase, you will be able to log in again and see the ASAs that your child has been accepted and approved for.

CHQ ASA Registration

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STEP 1

Click on the blue «i» for more information on the activity.

CHQ ASA Registration

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STEP 2

STEP 3

CHQ ASA Registration

TO REGISTER FOR AFTERNOON CLUB From your HOME page, click on MY ACTIVITIES tab (click the title to expand the box if not already expanded)

Click on “view / manage / submit activity choices” under AFTERNOON CLUB

You can also access these links directly from your PROFILE page, under the "MY CURRENT / FUTURE ACTIVITIES" tab.

On this page, you will be able to see all the Afternoon Club schedules for your child, given his/her grade.

During the viewing phase, you will only be able to see the options. During the sign up phase, you will be able to submit your choices for Afternoon ClubTo submit your choices, please enter a unique number from 1-5 for your choices next to the activity details. Please note that priorities don’t apply for Afternoon club. Click on SAVE. Click on SUBMITAfter the sign up phase, you will not be able to make changes.

Only Early Years students who have older siblings in Primary Years/Secondary School are accepted to the Afternoon Club for Sundays - Wednesdays.

Only EY/PY who have older siblings in Secondary School are accepted to the Afternoon Club for Thursdays.

STEP 1

STEP 2

STEP 3

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CHQ Managing Multiple Accounts

USE ONLY ONE SET OF USER ID AND PASSWORD FOR ALL YOUR CHILDREN’S ACCOUNT

Click on MENU icon at the top of your homepageClick on My Information Click on the My Other Profiles tab to expand the sectionClick on “add another profile”

You will be brought to the “Add a Profile” page

Enter the user ID of the second account

Enter the password for the second account

Click on “Submit”

You will now see the added profile under “My Other Profiles”

Log-outLog-in again with the primary account to select which profile to useYou now have only one set of User ID and Password

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1

2

3

4

CHQ Forgot User ID/ Password

On the CHQ log-in screen (https://mychq.net/Login.aspx?club=474), click on “Forgotten your user ID or password?”

Enter the email address registered with the school. Click “Next”

An email with the necessary information will then be sent to the registered email address.Use these log-in credentials to log-in to CHQ.If you face an error while retrieving your user ID or password, please take a screenshot and send it to:asa@sisd.ae

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Important Contacts

Please contact the following external providers directly for all information regarding external ASAs, registration, and payment:

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PROVIDER ASAs OFFERED E-MAIL PHONE

STRYX Sports www.stryxsports.com

Athletics, Basketball, Coding/Robotics, Dance, Drama, Football,

Gymnastics, Karate, Musical Theatre, Parkour, Roller Skating, Rugby,

Swimming, Tennis, Wall Climbing, Yoga

asa@stryxports.com055 877 1658058 895 9377

800 STRYX

Mad Science www.madscience.org

Future Scientists +Junior Scientists +

daryl@madscience.ae 056 887 2867

Culture Emulsion www.culture-emulsion.net French Theatre contact@culture-

emulsion.com 050 905 8401

Headway Institute www.headin.pro

Chinese, Italian, Spanish, Russian

maxim@headin.proclasses@headin.pro

04 362 5313055 995 0203

Chess Knowledge www.chessdubai.com Chess alexandrachess@yahoo.com

050 502 8145055 948 4111

Exclusive Music Education www.emusiceducation.org Piano (Group / Private) sisdmusclub@gmail.com 055 482 7542

Holiday Camps

Please contact the above external providers directly for all information regarding camps, registration, and payment. Please note that details are subject to change. Visit our website for updates.

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Holiday Camps

+971 55 887 6426info@stryxsports.com

+971 55 887 6426info@stryxsports.com

+971 52 944 4677classes@headin.pro

PRE-KGMULTISPORTS TENNIS RHYTMIC GYMNASTICS / DANCE

LANGUAGESEnglish, RussianFrench, Spanish Italian, Chinese SWIMMING

info@stryxsports com

www.sisd.aeSwiss International Scientific School in Dubai

PO Box 505002, Dubai, UAE

info@sisd.ae + 971 (0)4 375 0600

STAY CONNECTED WITH SISD