After Sales · Overhaul kit – LP suction valve Overhaul kit – LP delivery valve Overhaul kit...

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After Sales Your Life Cycle Partner in air compressors www.sperre.com Proved by more than 75 years of experience

Transcript of After Sales · Overhaul kit – LP suction valve Overhaul kit – LP delivery valve Overhaul kit...

Page 1: After Sales · Overhaul kit – LP suction valve Overhaul kit – LP delivery valve Overhaul kit – HP suction valve Overhaul kit – HP delivery valve HV1/ 85 4102 1397MK 3003MK

After SalesYour Life Cycle Partner in air compressors

www.sperre.com

Proved bymore than 75 years

of experience

Page 2: After Sales · Overhaul kit – LP suction valve Overhaul kit – LP delivery valve Overhaul kit – HP suction valve Overhaul kit – HP delivery valve HV1/ 85 4102 1397MK 3003MK

The Sperre Life Cycle Concept

Sperre Compressors have a unique reputation, and Sperre is by far the most frequent choice for starting air compressors on the world’s oceans. Feedback from demanding customers confirms the unique standing of Sperre as the most reliable and cost-effective compressor brand, with an extraordinary level of service.

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Sperre ClassicRecommended service intervals for Sperre Classic compressors

Innovative thinking New products – Sperre X-range – Maintenance kits – Digital PMS information. Important benefits and large savings during the entire life cycle of the product

30 years of spare parts

availability

Retrofit– complete units

off the shelf

Sperre’s global network Sperre has offices in Ålesund, Rotterdam, Singapore and Shanghai. We are also represented by an

extensive and professional network of agents in more than 20 important locations around the world. Our representative is there, wherever and whenever you need us.

Sperre24/7

service

Any part to any place

within 48 hours

The Sperre service concept – we make maintenance easy!Save costs on regular maintenance procedures. The safest and most economical way to run a Sperre compressor is to follow the Sperre maintenance routines and use genuine spare parts.

Digital information for input in ship’s Planned Maintenance System

Classic compressors Use instruction manuals and digital information from Planned Maintenance Systems. To order Sperre spare parts, always indicate the compressor’s serial number

Cost

Overhaul kits for delivery valves

Overhaul kits for delivery valves

Overhaul kitRoutine D

BREAKDOWN

BREAKDOWN

COPY SPARES RISK

Overhaul kitRoutine E

Hours 1000 2000 3000 4000 5000 6000 7000 8000 9000 10000 11000 12000 13000

Smooth sailing following Sperre’s service program

Risky operation with copy spares

Sperre supports you with technical data prepared for implementation in PMS programs. Many of our customers are working on implementation of planned maintenance systems in their ships.

To make it easy to implement needed information into the system, we have prepared digital information for each type of compressor, with precise descriptions of each maintenance routine.

Air-cooled Water-cooled

Sperre Industri AS, Norway Sperre Asia PTE Ltd, Singapore Sperre China, ShanghaiSperre Rotterdam BV, The Netherlands

Oil filter every 1000 hours of running

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User view- operation menu

User view- function symbols

User view- instrumentation

Alarms and shutdowns

Service reminder

Service log

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With the X-control, the operator gains a new level of safety and control. The X-control provides a complete package for easy-to-use control and monitoring functions in one standard, configurable module. • Easy to learn and operate• Early warning for alarms• Information sharing

Sperre X-range compressors Use instruction manuals for ordering maintenance kits and/or follow instructions given in the X-control unit.

• Peace of mind for maintenance• Countdown Service Timer

With X-range – we have made maintenance even simpler

Sperre guarantees that we will keep parts and accessories in stock for at least 30 years from the instal-lation of the compressor system. No matter if your compressor is 2 or 30 years old – we will support you with Sperre genuine spare parts. And we promise “Any part to any place within 48 hours”, a promise we have kept for more than 50 years.

The Sperre 30-year Warranty

The Certificate of Conformity and Authenticity All original Sperre parts are supplied with a certificate of conformity and authenticity. Sperre compressors have a limited warranty that is valid only with use of original spare parts purchased through our Sperre offices in Norway, the Netherlands, Singapore or China.

Don’t lose your warranty or Classification! Please note that the warranty will be void if the equip-ment is misused or not handled in accordance with prescribed operating and service standards.

Sperre starting air compressors are designed to fulfil requirements from classification companies and are not supposed to operate continuously.

Sperre type approval and classification certificates are only valid when genuine Sperre spare parts are used for maintenance.

Sperre X-rangeRecommended service intervals for Sperre X-range compressors. Same service philosophy – longer service intervals.

Cost

Oil filter every 1500 hours of running

Overhaul kit Routine B

Overhaul kit Routine B

Overhaul kit Routine C

Overhaul kit Routine C

Overhaul kitRoutine E

Hours 1500 3000 4500 6000 7500 9000 10500 12000

Overhaul kitRoutine D

Air-cooledWater-cooled X-range

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The spare part and overhaul kits from Sperre make it even simpler to carry out planned and cost effective maintenance on the compressorsOver 70 years of experience and feedback have given us the knowledge of proper maintenance intervals and which parts it pays to replace simultaneously. This experience has led to the development of Sperre original spare part kits.

More than one third of our customers prefer kits, and give us unanimously positive feedback on our kits and installation instructions. The precise description of service and procedures combined with complete service kits has made maintenance work easier, safer, and more cost effective.

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Reduce costs by using Sperre original spare-part kits

Why spare parts kits?

You have all the necessary parts at hand when you need them

Original Sperre spare parts kits give you peace of mind at sea

“The kit seems to contain the parts we intend to change after 5000 hours, so this looks OK. The installation instructions are particularly welcome, and the Certificate of Conformity and Authenticity continues our warranty and classification.“

Thoralf SødergrenChief Engineer Officer

“ This is just perfect! Exactly what I need to get everything right!”

Egil B. Hofseide Third Engineer

• Well organized with clear installation instructions enclosed• Complete maintenance for best compressor performance• Simpler maintenance planning and logistics• Easier maintenance in less time at a lower cost• Kits cost less than purchased item by item

• Necessary parts only• Minimized risk of breakdown• The spare part and overhaul kits from Sperre make it even simpler to carry out planned and cost-effective maintenance

Use instruction manuals for ordering maintenance kits and/or follow instructions given in the X-control unit. To ensure correct and quick delivery, always use the serial number of your compressor.

Preventive maintenance is cheaper than breakdown repairsPrecise digital information has been developed for eachtype of compressor. For Sperre Classic: Follow the PlannedMaintenance System (PMS) installed. Main overhaul each5000 running hours.For Sperre X-range: All adequate information from theX-control. Main overhaul each 6000 running hours.

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Description of the Sperre Classic spare part maintenance kits

Kits for air-cooled compressorsType of spare part set

Gasket kit

Crankshaft

Valve LP

Valve HP

Piston LP

Piston HP

Connecting rod LP

Cylinder LP

Cylinder HP

Flex.coupling

Overhaul kit routine B

Overhaul kit routine C

Overhaul kit LP valve

Overhaul kit HP valve

Environment kit

LL2/77

4121

1403MK

3036MK

3354MK

1424MK

1135MK

7927

7957

3036MK2

9097

1

2

3

3

4

4

5

9

10

11

12

13

17

17

18

LL2/160

4125

1405MK

3042MK

3364MK

1426MK

1147MK

7932

7962

3036MK2

LL2/90

4121

1403MK

3036MK

3356MK

1424MK

1137MK

7928

7958

3036MK2

9097

HLF2/77

4127

1436MK

3036MK

3037MK

3354MK

3352MK

1428MK

4519MK

7933

7963

3036MK2

3037MK2

LL2/105

4121

1403MK

3036MK

3358MK

1424MK

1139MK

7929

7959

3036MK2

9097

HL2/77

4120

1403MK

3036MK

3037MK

3354MK

3352MK

1424MK

1135MK

1133MK

7934

7964

3036MK2

3037MK2

9097

LL2/120

4122

1405MK

3038MK

3360MK

1426MK

1143MK

7930

7960

3038MK2

HL2/90

4120

1403MK

3036MK

3037MK

3356MK

3352MK

1424MK

1137MK

1133MK

7935

7965

3036MK2

3037MK2

9097

LL2/140

4125

1405MK

3042MK

3362MK

1426MK

1145MK

7931

7961

3042MK2

HL2/105

4120

1403MK

3036MK

3037MK

3358MK

3352MK

1424MK

1139MK

1133MK

7936

7966

3036MK2

3037MK2

9097

HL2/120

4123

1405MK

3038MK

3035MK

3360MK

3423MK

1426MK

1143MK

1141MK

7937

7967

3038MK2

3035MK2

9098

HL2/140

4124

1405MK

3034MK

3035MK

3362MK

3423MK

1426MK

1145MK

1141MK

7938

7968

3034MK2

3035MK2

9098

HL2/160

4124

1405MK

3034MK

3035MK

3364MK

3423MK

1426MK

1147MK

1141MK

7939

7969

3034MK2

3035MK2

9098

Kits for water-cooled compressorsHV1/85 – HV1/156A

Type of spare part set

Gasket kit

Crankshaft

Suction valve LP

Delivery valve LP

Suction valve HP

Delivery valve HP

Piston

Connecting rod

Lubrication oil pump

Cooling water pump

Cylinder head

Cylinder

Flex.coupling disc

Overhaul kit routine D

Overhaul kit routines E and F

Overhaul kit – LP suction valve

Overhaul kit – LP delivery valve

Overhaul kit – HP suction valve

Overhaul kit – HP delivery valve

HV1/85

4102

1397MK

3003MK

3004MK

3001MK

3002MK

3366MK

1407MK

4443MK

1247MK

1088MK

4520MK

7970

8305

3003MK2

3004MK2

3001MK2

3002MK2

HV1/120

4104

1398MK

3007MK

3008MK

3003MK1

3004MK1

3372MK

1409MK

4443MK

1251MK

1094MK

4521MK

7971

8306

3007MK2

3008MK2

3003MK2

3004MK2

HV1/140

4050

1400MK

3032MK

3033MK

3374MK

1411MK

4442MK

1448MK

1098MK

4522MK

7972

8307

3032MK2

3033MK2

HV1/140A

4050

1400MK

3032MK

3033MK

7450MK

1411MK

4442MK

1448MK

1098MK

4522MK

7973

8308

3032MK2

3033MK2

HV1/156

4101

1400MK

3032MK

3033MK

3376MK

1411MK

4442MK

1448MK1

1099MK

4522MK

7974

8309

3032MK2

3033MK2

HV1/156A

4101

1400MK

3032MK

3033MK

7451MK

1411MK

4442MK

1448MK1

1099MK

4522MK

7975

8310

3032MK2

3033MK2

1

2

3

3

3

3

4

5

6

7

8

9

11

14

15

17

17

17

17

HV2/200 – HV2/300AType of spare part set

Gasket kit

Crankshaft

Suction valve LP

Delivery valve LP

Suction valve HP

Delivery valve HP

Piston LP

Piston HP

Connecting rod LP

Connecting rod HP

Lubrication oil pump

Cylinder head

Cylinder

Flex.coupling disc

Overhaul kit routine D 1

Overhaul kit routines E and F 1

Overhaul kit routine D – LP 2

Overhaul kit routines E and F – LP 1

Overhaul kit – LP suction valve

Overhaul kit – LP delivery valve

Overhaul kit – HP suction valve 1

Overhaul kit – HP delivery valve

Overhaul kit – 2. stage suction valve(LP compressors only) 2

Anti-condensation kit Anticon II

HV2/200

4112

2012MK

1660MK

1661MK

3049MK

3012MK

3382MK

3398MK

1414MK

1415MK

4441MK

1255MK

1101MK

4523MK

7976

8311

8421

8432

1660MK2

1661MK2

3049MK2

3012MK2

3232MK2

9015

HV2/210

4113

2012MK

1660MK

1661MK

3049MK

3012MK

3384MK

3398MK

1414MK

1415MK

4441MK

1255MK1

1103MK

4523MK

7977

8312

8422

8433

1660MK2

1661MK2

3049MK2

3012MK2

3232MK2

9015

HV2/270A

4117

2016MK

3029MK

3030MK

1662MK

1663MK

7452MK

3406MK

1416MK

1422MK

4441MK

1271MK

1127MK

4525MK

7982

8317

8427

8438

3029MK2

3030MK2

1662MK2

1663MK2

1660MK2

9017

HV2/219

4114

2012MK

1660MK

1661MK

3049MK

3012MK

3386MK

3400MK

1414MK

1415MK

4441MK

1255MK2

1105MK

4523MK

7978

8313

8423

8434

1660MK2

1661MK2

3049MK2

3012MK2

3232MK2

9015

HV2/285

4118

2016MK

3029MK

3030MK

1662MK

1663MK

3416MK

3408MK

1416MK

1422MK

4441MK

1271MK2

1129MK

4526MK2

7983

8318

8428

8439

3029MK2

3030MK2

1662MK2

1663MK2

1660MK2

9017

HV2/220

4115

2014MK

3027MK

3028MK

1662MK

1663MK

3394MK

3402MK

1418MK

1420MK

4441MK

1257MK

1115MK

4524MK

7979

8314

8424

8435

3027MK2

3028MK2

1662MK2

1663MK2

1660MK2

9016

HV2/285A

4118

2016MK

3029MK

3030MK

1662MK

1663MK

7453MK

3408MK

1416MK

1422MK

4441MK

1271MK2

1129MK

4526MK2

7984

8319

8429

8440

3029MK2

3030MK2

1662MK2

1663MK2

1660MK2

9017

HV2/240

4116

2014MK

3027MK

3028MK

1662MK

1663MK

3396MK

3404MK

1418MK

1420MK

4441MK

1257MK1

1117MK

4524MK

7980

8315

8425

8436

3027MK2

3028MK2

1662MK2

1663MK2

1660MK2

9016

HV2/300

4119

2016MK

3029MK

3030MK

1662MK

1663MK

3418MK

3410MK

1416MK

1422MK

4441MK

1271MK3

1131MK

4526MK3

7985

8320

8430

8441

3029MK2

3030MK2

1662MK2

1663MK2

1660MK2

9017

HV2/270

4117

2016MK

3029MK

3030MK

1662MK

1663MK

3420MK

3406MK

1416MK

1422MK

4441MK

1271MK

1127MK

4525MK

7981

8316

8426

8437

3029MK2

3030MK2

1662MK2

1663MK2

1660MK2

9017

HV2/300A

4119

2016MK

3029MK

3030MK

1662MK

1663MK

7454MK

3410MK

1416MK

1422MK

4441MK

1271MK3

1131MK

4526MK3

7986

8321

8431

8442

3029MK2

3030MK2

1662MK2

1663MK2

1660MK2

9017

1

2

3

3

3

3

4

4

5

5

6

8

9

11

14

15

14

15

17

17

17

17

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The spare-part kits include the wear parts you must change when you overhaul the compressor. For example, if you replace a valve, you must always change the copper rings at the same time, to prevent later breakdown caused by leakage between the LP and HP chambers.

1 Gasket kit All flat gaskets, O-rings, sealing rings, and valve copper gaskets.

2 Crankshaft Crankshaft with all bearings, flywheel key and nut. On air-cooled compressors also locking rings, endplate and screw. 3 Valves Valves and necessary copper rings and gaskets. 4 Piston Piston, gudgeon pin with locking rings and piston rings. 5 Connecting rod Connecting rod and bearings. On air- cooled compressors: also oil scoop with set screw. 6 Lubrication oil pump Complete lube. oil pump, connector, gasket and set screw.

7 Cooling water pump Complete pump, connector, gasket and set screw.

8 Cylinder head Cylinder head with gaskets, stud bolts/ nuts and fittings. 9 Cylinder block Cylinder block with gaskets, stud bolts/ nuts and fittings. 10 Cylinder for air-cooled comp. Cylinder with gaskets, stud bolts/nuts and fittings. 11 Flexible coupling disc Coupling disc with bolts and nuts. 12 Overhaul kit B (5 000-hours’ maintenance for air-cooled compressors). Valve maintenance kits with gaskets and guide rings, piston rings, connecting rod bearings, gudgeon pins, locking rings, gaskets and ventilator.

13 Overhaul kit C (10 000-hours’ maintenance for air- cooled compressors). Same as kit B, plus crankshaft bearings and seal ring.

14 Overhaul kit D (5 000-hours’ maintenance for water- cooled compressors). Gasket kit, piston rings, gudgeon pins, gudgeon bearings, valve maintenance kits and non-return valve insert. 15 Overhaul kit E and F (10 000-hours’ maintenance for water- cooled compressors). Same as kit D, plus all crankshaft bearings.

16 Anti-condensation kit II Cooler cover with built-in water separator, with necessary stud bolts/nuts, gaskets and fittings.

17 Valve overhaul kit Valve springs, plates, fixing pins and gaskets

18 Environment kit The crankcase oil breather kit return oil mist to the air inlet of the compressor.

10 – 35 bar working pressure

0 – 10 bar working pressure

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2

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Offer according to specifications

08:00

Customer reply and purchase order

09:00

Checking of purchase order

09:15

Order entered and transferred to dispatch

10:00

Packing, weighing, and marking

10:10

Freight booking and shipping documents

11:00

Transport to customer

14:00

Ordering genuine spare parts via portals: Sperre processes inquiries and orders through marine portals, like Ship Service or Marine Link, as efficiently as traditional inquiries and orders. Contact us: [email protected]

Immediate response to your inquiries:In order to keep our 48 hours delivery promise we need the vital information from you:

Your requestEnquiry / Order / Other

Who Full company style: Name, address, phone, e-mail and contact person

Billing Details Full company style including contact person

Delivery Delivery address and needed delivery date, name of ship

Equipment Section Type of compressor including serial number

Line Items What parts are needed, incl. Sperre part numbers

Sperre fulfils requirements in the ISPS codeRequired documentation and seals on all parcels ensure identity and authenticity.

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Any part to any place within 48 hours

Retrofit Compressors – complete units off the shelf We can supply complete compressor units off the shelf, directly from our factory in Norway or fromour subsidiaries in Rotterdam, Singapore and China.

Sperre is renowned for excellent service and support– in a class of its own

In 1958, Sperre established its global service slogan: “Any part to any place within 48 hours”. This is a promise we have kept ever since. Our after sales teams are ready to provide necessary help 24/7 and you can meet “our man” in important locations around the world.

Sperre spare part logistics Global service – spares in stock for 30 years – 48 hours delivery – reliable life cycle partner

11www.sperre.com

Always indicate the serial number To ensure correct and quick delivery we need the serial number of your compressor.

Request for spare part and checking of inquiry

07:30

Page 7: After Sales · Overhaul kit – LP suction valve Overhaul kit – LP delivery valve Overhaul kit – HP suction valve Overhaul kit – HP delivery valve HV1/ 85 4102 1397MK 3003MK

Your Life Cycle Partner– proved by more than 75 years of experience

www.sperre.com

Sperre Industri ASEllingsøy, NorwayTel. +47 70 16 11 00Fax. +47 70 16 11 [email protected]@sperre.com

Sperre Asia PTE LtdSingapore Tel. +65 6 763 6300Fax. +65 6 763 [email protected]

Sperre Rotterdam BVRhoon, The NetherlandsTel. +31 [email protected]

Sperre ChinaShanghai, P. R. ChinaTel. +86 21 6507 0436Fax. +86 21 6507 [email protected]

Agent Networkwww.sperre.com/agents

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Sperre is also represented by an extensive and professional network of agents in more than 20 important locations around the world. Our representative is there, wherever and whenever you need us. Check our website www.sperre.com/agents for updates.

Rotterdam

Shanghai

Singapore

Industry / Power plantsShipping

The Sperre areas of business

Offshore E & P

Sperre worldwide agent network