Affinia Manhattan and Denihan management faced typical challenges making good use of the information they maintained in their systems for pricing and revenue decisions. While there was plenty of data available, there weren’t easy ways to visualize and act on it, and it was difficult for staff to access the same information to collaborate across departments as well as properties.

CHALLENGEChallengeVisibility of Actionable Data + Information Access

SolutionDuetto Edge Integrated with SynXis

More confidence offering higher rates Historical information validates booking paceLength-of-stay restrictions drive higher revenueAlerts and comp rates updated three times per dayIncreased collaboration across departments & hotels

Customer Success Story

“The Duetto application helps us truly understand what’s happening with demand at our hotels in order to make smart decisions, and

it’s so easy to use that our staff is delighted. We have full buy-in from everyone across operational areas so that they’re working

more collaboratively, and the results have been immediate and dramatic.”

Tom Botts, EVP & Chief Customer Officer, Denihan Hospitality Group

Affinia Manhattan, located in New York City’s midtown district, is a stylish boutique hotel owned by Denihan Hospitality Group that embodies the City’s thriving energy and serves as a prime starting point for exploring the best of the City. The hotel recently underwent a complete top-to-bottom renovation, employing a chic design inspired by artist studios combined with Manhattan’s diverse topography.

RINGING IN NEW REVENUEAffinia Manhattan Celebrates the New Year with Increased Revenue

Book your future – with Duetto.To learn more please contact us at sales@duettoresearch.com / www.duettoresearch.com

Denihan and Affinia Manhattan implemented Duetto Edge, a cloud-based revenue strategy application, and also leveraged Duetto’s Customer Success Team to implement a more comprehensive approach to their revenue strategy. Through its sophisticated user interface and visual reporting tools, Duetto Edge enabled management and staff to look at their data in a new way, and utilize better information to drive their decision-making. With easy access to better data they were able to yield higher rates with more confidence, as well as make smarter decisions on length of stay restrictions, group business, distribution channels and more. Additionally, hotel staff was able to easily access the system via a web browser or mobile device, which enabled increased cooperation.

Setting and maintaining higher rates

Greatly improving forecasts showing unconstrained demand

Validating rate decisions based on historical data

Applying length-of-stay restrictions to drive more revenue

Leveraging lost business data to learn and adapt

Using alerts to highlight opportunities

Leveraging the Duetto solution, A�nia Manhattan was ableto signi�cantly enhance their revenue strategy, including:

The Duetto solution began to be implemented in September 2013, and has increased revenue metrics across the board “immediately and dramatically” according to Denihan EVP & Chief Customer Officer Tom Botts. Additionally, in just one night – New Year’s Eve 2013 – the system paid for itself for the entire year, increasing total revenue for the night by $56,000 or 24% from 2012.

RESULTS

SOLUTION

YoY Increase NYE 2013 vs 2012

ADR

Revenue

RevPAR

26%

24%

24%