AFFIDAVIT OF WILLIAM C. DEERE TABLE OF CONTENTS · 2003. 6. 13. · AFFIDAVIT OF WILLIAM C. DEERE...
Transcript of AFFIDAVIT OF WILLIAM C. DEERE TABLE OF CONTENTS · 2003. 6. 13. · AFFIDAVIT OF WILLIAM C. DEERE...
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PUBLIC VERSION
AFFIDAVIT OF WILLIAM C. DEERETABLE OF CONTENTS
SUBJECT PARAGRAPH (S)
CHECKLIST ITEM (i) INTERCONNECTION 8-46
CHECKLIST ITEM (ii) NONDISCRIMINATORYACCESS TO NETWORK ELEMENTS
47-80
CHECKLIST ITEM (iv) LOCAL LOOP 81-100
CHECKLIST ITEM (v) LOCAL TRANSPORT 101-111
CHECKLIST ITEM (vi) LOCAL SWITCHING 112-145
CHECKLIST ITEM (vii) E911, DIRECTORYASSISTANCE, AND OPERATOR CALLCOMPLETION
146-172
CHECKLIST ITEM (x) ACCESS TODATABASES AND ASSOCIATED SIGNALING
173-202
CHECKLIST ITEM (xi) NUMBERPORTABILITY
203-207
CHECKLIST ITEM (xii) LOCAL DIALINGPARITY
208-210
INTRALATA DIALING PARITY 211
CHECKLIST ITEM (ix) ACCESS TOTELEPHONE NUMBERS
212-221
OTHER NETWORK ISSUES 222-237
AFFIDAVIT OF WILLIAM C. DEERETABLE OF ATTACHMENTS
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Description AffidavitReference
A Advice Letter 20230 ¶¶17, 50B Accessible Letter CLECC 99-220 ¶17C Accessible Letter CLECC 99-100 ¶34D Accessible Letter CLECC 98-143 ¶36E CLEC Interconnection Trunk Forecast
Form from the CLEC Handbook¶36
F Accessible Letter CLECC 99-097 ¶36G Network Forms from the CLEC Handbook ¶¶40, 42H Accessible Letter CLECC 99-110 ¶¶40, 42I Accessible Letter CLECC 99-095 ¶43J Accessible Letter CLECC 99-109 ¶43K Accessible Letter CLECC 99-125 ¶44L Accessible Letter CLECC 99-049 ¶45M Collocation Handbook, § 1.9.1
PACIFIC BELL PROPRIETARY INFORMATION¶76
N Technical Publication TP76730 ¶90O Accessible Letter CLECC 99-067 ¶92P August 22, 1998 Letter re: Binder
Group Management Meeting¶93
Q Accessible Letter CLECC 98-110 ¶93R November 11, 1998 Letter re: Spectrum
Management Meeting¶93
S Accessible Letter CLECC 99-072 ¶93T Technical Publication L-780063 ¶¶37, 93U Effects of Digital Disturbances Graph
and Interference Table¶94
V Diagrams of IDLC and UDLC ¶96W April 27, 1999 Letter re: Deployment
of IDLC Loops¶99
X Transport Diagram ¶101Y Accessible Letter CLECC 98-116 ¶¶106, 108Z Accessible Letter CLECC 99-112 ¶¶106, 108AA CLEC Handbook, UNE, § 2
PACIFIC BELL PROPRIETARY INFORMATION¶¶113, 132,
232BB August 15, 1997 Letter re: Collapsing
SwitchesPACIFIC BELL AND THIRD PARTYPROPRIETARY INFORMATION
¶126
CC Accessible Letter CLECC 99-048 ¶126DD Accessible Letter CLECC 99-062 ¶126EE Accessible Letter CLECC 99-189 ¶¶130, 132
AFFIDAVIT OF WILLIAM C. DEERETABLE OF ATTACHMENTS
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FF Report of Results of Lucent 2PICTechnical TrialAttachment 3 to Report is PACIFIC BELLPROPRIETARY INFORMATION.
¶134
GG Report of Results of Nortel 2-PICTechnical Trial and Addendums
¶135
HH Accessible Letter CLECC 99-161 ¶136II Accessible Letter CLECC 99-173 ¶156JJ Training and Reference Guide for 911
GatewayPACIFIC BELL PROPRIETARY INFORMATION
¶165
KK CLEC Handbook, Ancillary Services, §8.0PACIFIC BELL PROPRIETARY INFORMATION
¶184
LL CLEC Handbook, Interconnection, § 5PACIFIC BELL PROPRIETARY INFORMATION
¶196
MM Accessible Letter CLECC 99-129 ¶196NN Accessible Letter CLECC 99-030 ¶211OO Advice Letters 20217 and 20217A
(Relevant Tariff Pages Included)¶211
PP Network Disclosure Accessible LetterSWA 99-115
¶223
QQ Accessible Letter CLECC 99-096 ¶224RR December 16, 1998 Letter re: Ancillary
Equipment¶227
SS Accessible Letter CLECC 99-147 ¶228TT Accessible Letters CLECC 99-203 and
CLECC 99-248¶228
UU Accessible Letter CLECC 99-152 ¶231VV Advice Letter 19412 ¶232WW June 30, 1999 Letter re: Ancillary
Equipment¶237
XX CLEC Handbook, Interconnection, § 15.0PACIFIC BELL PROPRIETARY INFORMATION
¶17
YY CLEC Handbook, Interconnection, § 14.0PACIFIC BELL PROPRIETARY INFORMATION
¶43
ZZ CLEC Handbook, Interconnection, § 3.0PACIFIC BELL PROPRIETARY INFORMATION
¶60
AFFIDAVIT OF WILLIAM C. DEERETABLE OF ATTACHMENTS
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AAA CLEC Handbook, UNE, § 1.0PACIFIC BELL PROPRIETARY INFORMATION
¶81
BBB CLEC Handbook, UNE, § 3.0PACIFIC BELL PROPRIETARY INFORMATION
¶102
CCC CLEC Handbook, Ancillary Services,§ 1.0PACIFIC BELL PROPRIETARY INFORMATION
¶167
DDD CLEC Handbook, UNE, § 4.0PACIFIC BELL PROPRIETARY INFORMATION
¶177
EEE October 28, 1998 Letter re: AncillaryEquipment
¶226
FFF CLEC Handbook, UNE, § 7.0PACIFIC BELL PROPRIETARY INFORMATION
¶228
1
1. My name is William C. Deere. My business address is One
Bell Plaza, Room 2312, Dallas, Texas 75202. I am the
Regional Manager-Planning and Engineering for Southwestern
Bell Telephone Company (“SWBT”), a wholly owned subsidiary
of SBC Corporation (“SBC”). In this position, I
participate in the development, planning, and engineering
of SWBT’s, Pacific Bell’s (“Pacific’s”) and Nevada Bell’s
telephone networks and act as the network regulatory and
legislative technical liaison in those companies. In this
position, I have testified before seven state public
utilities commissions concerning the technical issues
contained in this affidavit.
2. I have a Bachelor of Science - Electrical Engineering
degree from Southern Methodist University in Dallas, Texas.
I am a licensed professional engineer in Texas. I have
also completed training conducted by the Bell System, AT&T
(Lucent), Northern Telcom (Nortel), Ericsson, Bellcore, and
SWBT on switching systems, transmission systems, and local
network distribution systems.
3. I was employed by SWBT in 1961 as a student engineer. I
worked in the central office and the PBX engineering groups
of the Engineering Department until October 1969. At that
time, I was transferred to the Traffic Department where I
worked as the Manager-Switching Design and then the Traffic
Manager-Network Design where I supervised the PBX design
group for the north part of Texas until October 1978. I
worked in St. Louis for 18 months as the head of the
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Business Services staff and then returned to Dallas as the
Division Manager-Network Administration. In October 1984,
I assumed the duties of Division Staff Manager-Network
Planning staff. My title was changed to Division Manager-
Network Engineering (Customer Services) on October 1, 1986,
as a result of a reorganization of the SWBT Network
Department. I assumed my present responsibilities for the
five states served by SWBT in October 1993. When SBC and
Pacific merged in 1997, I assumed the same responsibilities
for the Pacific and Nevada Bell networks.
4. The purpose of my affidavit is to describe how Pacific has
satisfied all of the network-related elements of the
competitive checklist set forth in section 271(c)(2)(B) of
the Telecommunications Act of 1996 (”Act”), and the related
requirements in D.98-12-069 issued by the California Public
Utilities Commission (“CPUC”) on December 17, 1998 (”Final
Decision”). In doing so, I will describe the network-
related elements Pacific provides to requesting carriers
through Pacific’s interconnection agreements with those
carriers.
5. Where applicable, I explain how Pacific’s contracts satisfy
its duties under sections 251 and 252 of the Act, the FCC’s
regulations implementing those sections (”FCC Rules”),1 the
FCC’s First Report and Order, FCC 96-325, released August
1 Code of Federal Regulations (“C.F.R.”), Part 51, Subpart D.
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8, 1996 (”Order”);2 Second Report and Order, FCC 96-333,
released August 8, 1996 (”Second Order”);3 First Report and
Order on Reconsideration, FCC 96-394, released September
27, 1996 (”First Reconsideration Order”);4 Second Order on
Reconsideration, FCC 96-476, released December 13, 1996
(”Second Reconsideration Order”);5 Third Order on
Reconsideration, FCC 97-295, released August 18, 1997
(”Third Reconsideration Order”);6 and First Report and Order
and Further Notice of Proposed Rulemaking, FCC 99-48,
released March 31, 1999 (”Advanced Telecommunications
Order”).7
6. My affidavit demonstrates that Pacific currently offers all
network-related checklist items in its interconnection
agreements with CLECs in California.
2 In The Matter of Implementation of the Local Competition Provisions in heTelecommunications Act of 1996, CC Docket Nos. 96-98 and 95-185, FirstReport and Order, FCC No. 96-325, 11 FCC Rcd 15499 (rel. Aug. 8, 1996).
3 In the Matter of Implementation of the Local Competition Provisions of theTelecommunications Act of 1996, CC Docket Nos. 96-98 and 95-185, SecondReport and Order and Memorandum Opinion and Order, FCC No. 96-333, 11 FCCRcd. 19392 (rel. Aug. 8, 1996).
4 In The Matter of Implementation of the Local Competition Provisions in heTelecommunications Act of 1996, CC Docket Nos. 96-98 and 95-185, Order onReconsideration, FCC No. 96-394, 11 FCCR 13042 (rel. Sep. 27, 1996).
5 In The Matter of Implementation of the Local Competition Provisions in heTelecommunications Act of 1996, CC Docket Nos. 96-98 and 95-185, SecondOrder on Reconsideration, FCC No. 96-476, 11 FCCR 19738 (rel. Dec. 13,1996).
6 In The Matter of Implementation of the Local Competition Provisions in heTelecommunications Act of 1996, CC Docket Nos. 96-98 and 95-185, ThirdOrder on Reconsideration and Further Notice of Proposed Rulemaking, FCC No.97-295, 12 FCCR 12460 (rel. Aug. 18, 1997).
7 In the Matter of Deployment of Wireline Services Offering AdvancedTelecommunications Capability, CC Docket No. 98-147, First Report and Orderand Further Notice of Proposed Rulemaking, FCC No. 99-48, 1999 WL 176601(FCC), (rel. Mar. 31, 1999).
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7. While abiding by the FCC’s decisions insofar as they are
effective, Pacific reserves its rights to modify negotiated
agreements in accordance with future court or
administrative decisions that expand or limit its
obligations, and consistent with the procedures set out in
Pacific’s agreements and section 252 of the Act.
I. CHECKLIST ITEM (i) INTERCONNECTION
8. A Bell Operating Company (”BOC”), such as Pacific, meets
the requirements of checklist item (i) if it offers
interconnection in accordance with the requirements of
sections 251(c)(2) and 252(d)(1). 47 U.S.C. §
271(c)(2)(B)(i). As detailed below, Pacific’s
interconnection agreements fully satisfy this mandate.
Methods of Interconnection
9. Consistent with section 251(c)(2)(A) of the Act and the FCC
Rules, Pacific provides interconnection with its network
for the transmission and routing of telephone exchange
traffic and/or exchange access traffic. 47 C.F.R. §
51.305(a)(1); Order ¶ 184. Pacific currently provides
interconnection using three alternatives and will provide
other technically feasible alternatives via the Bona Fide
Request (”BFR”) process8 discussed in the Hopfinger
Affidavit. In summary, Pacific offers: (1) mid-span fiber
interconnection (”MSFI”) or ”fiber-meet;” (2) collocation
8 The BFR process was formerly known in California as the Interconnection orNetwork Element Request ("INER") process.
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interconnection; and (3) leased facilities interconnection.
Each of these interconnection arrangements provides a CLEC
with the ability to terminate a transport facility in
collocation arrangements so that CLEC circuits may be
interconnected to the Pacific network. AT&T,9 Att. 10, § 3,
Att. 18; ACI,10 § 11.0, 11.1, 11.5, 11.6; Brooks,11 § I,I-h,
§ XI, pp. 50-55; Cox,12 § III, A-E, § IV, A, 1-12, §. X;
MCI,13 Att. 10 § 3 & 18; and TW,14 Art. III, Art. IV, Art.
V, Art. XIII, Art. XVII.
10. A MSFI arrangement may be negotiated at any mutually
agreeable, economically, and technically feasible point
between a CLEC’s premises and a Pacific tandem or end
office. ACI, §§ 11.6.1 and 11.62; Brooks, § XI, F; TW,
Art. XIII, § 13.03(c)-(f); and Cox, §§ II.55, IV.A.3 & C.4.
Additionally, Pacific and MFS have agreed to contract
language for MSFI.15
9 “AT&T” - Agreement between Pacific and AT&T Communications of California,Inc., effective December 19, 1996, D.96-12-034.
10 “ACI” - Interconnection Agreement Between Accelerated Connections, Inc.,effective September 24, 1997.
11 “Brooks” - Interconnection Agreement Between Brooks Fiber Communications ofSacramento, Inc., Brooks Fiber Communications of San Jose, Inc., BrooksFiber Communications of Bakersfield, Inc., Brooks Fiber Communications ofStockton, Inc., Brooks Fiber Communications of Fresno, Inc. and Pacific,November 26, 1996, D.96-11-059.
12 ”Cox” - Local Interconnection Agreement between Cox California Telcom, Inc.and Pacific, October 9, 1996, D.96-10-040.
13 ”MCI” - Interconnection Agreement Between MCI TelecommunicationsCorporation and Pacific, February 3, 1997, D.97-01-039.
14 “TW” - Master Interconnection Agreement between Time Warner AxS ofCalifornia, L.P. and Pacific, January 23, 1997.
15 The Pacific/MFS interconnection agreement is being arbitrated; however, theMSFI language is not a disputed issue in the arbitration.
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11. A MSFI may be used to provide interoffice trunking for the
purpose of originating and terminating calls between a
CLEC’s switch and a Pacific switch, and for transit calls
to or from a third party via Pacific’s tandem switch. 47
C.F.R. § 51.321(b). If MSFI is used to interconnect
Pacific’s and the requesting CLEC’s networks, the parties
jointly engineer and operate a single SONET transmission
system. ACI, § 11.6; Brooks, § XI; and TW, Art. XIII, §
13.03. There are two basic mid-span designs. In the first
design, a CLEC’s fiber cable and Pacific’s fiber cable are
connected at an economically and technically feasible point
between the CLEC’s location and the last entrance manhole
at Pacific’s central office or tandem switch location. For
the second design, a CLEC provides fiber cable to the last
entrance manhole at the Pacific central office or tandem
switch location, and provides sufficient length of fiber
optic cable for Pacific to pull the fiber optic cable to
the Pacific cable vault for termination on the Pacific
Fiber Distribution Frame (”FDF”). Pacific is responsible
for designing, provisioning, ownership and maintenance of
all equipment and facilities on its side of the Network
Interconnection Point (”NIP”). Similarly, the CLEC is
responsible for the same functions on its side of the NIP.
Each party is free to select the manufacturer of its Fiber
Optic Terminal (”FOT”). ACI, § 11.6.2; Brooks, § XI F.2;
and TW, Art. XIII, § 13.03a.
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12. The CLEC location includes FOTs, multiplexing equipment,
and fiber required to take the optical signal from Pacific
for trunking or transport of unbundled loop traffic. The
fiber connection point may occur at several locations:
• A location with an existing Pacific fiber terminationpanel. In this situation, the NIP is outside the Pacificbuilding that houses the fiber termination panel.
• A location with no existing Pacific fiber terminationpanel. In this situation, Pacific and the CLEC negotiateprovision, maintenance, and ownership of a fibertermination panel and an aboveground outside cabinet as aNIP and for connection of the fiber cables.
• A manhole outside the Pacific central office or tandemswitch location. In this situation, the CLEC providessufficient length of fiber optic cable for Pacific topull the fiber optic cable to the Pacific cable vault fortermination on the Pacific FDF. The NIP is at themanhole and Pacific assumes ownership and maintenanceresponsibility for the fiber cabling from the manhole tothe FDF.
13. The Pacific central office or tandem switch location
includes all Pacific FOTs, multiplexing, and fiber required
to take the optical signal hand-off provided by the CLEC
for trunking. This location is Pacific’s responsibility to
provision and maintain. ACI, § 11.6.3; AT&T, Att. 6, §
5.2.5; Brooks, XI, F.3; and TW, Art. XIII, § 13.03a.
14. Any or all of the above methods of interconnection are
available at the trunk side of the local switch, the trunk
connection points of a tandem switch, central office cross-
connect points, out-of-band signaling transfer points, and
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points of access to UNEs. Pacific provides requesting
CLECs options for interconnection at all of these points.
47 C.F.R. § 51.305(a)(2); AT&T, Att. 18; and Brooks, § I,
a-h, § XI.
15. The FCC Rules require the availability of interconnection
at the line side of a local switch. Paragraphs 210 and 211
of the FCC Order provide that an example of this type of
interconnection would be at the Main Distribution Frame
(”MDF”) in the central office, and would be useful for
CLECs that have their own distribution plant and seek to
interconnect to an Incumbent Local Exchange Carrier’s
(”ILEC’s”) switch. Pacific has not yet received any
requests for line side interconnection, but will make it
available upon request. 47 C.F.R. § 51.305(a)(2)(i); GST,16
Att. 6, Att. 18.
16. Pacific and a CLEC may mutually agree to utilize another
interconnection method when it is technically feasible.
ACI, 2.8 & 11.2; AT&T, Att. 6, 1.6.2; and TW, Art. XI,
11.02(b)(6).
17. The Final Decision requires Pacific to demonstrate it is
negotiating with, and providing, any interested CLEC with
frame relay Network-to-Network Interconnection ("NNI")
under sections 251 and 252 of the Act. App. B, p. 16.
Pacific has negotiated an amendment for frame relay NNI
with e.Spire. The amendment was filed with the Commission
16 “GST” - Agreement between Pacific and GST Telecom California, Inc., GSTPacific Lightwave, Inc., June 4, 1997.
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as Advice Letter 20230 on May 6, 1999 and became effective
on June 4, 1999. Deere Attachment A. Accessible Letter
CLECC 99-220 issued June 15, 1999 notified CLECs of
Pacific's willingness to negotiate frame relay NNI. Deere
Attachment B. The CLEC Handbook, Interconnection, section
15 has been updated to provide a description of frame relay
NNI. Deere Attachment XX. Pacific has created and made
available generic frame relay NNI language to two CLECs for
possible amendments to their existing interconnection
agreements. In addition, methods and procedures have been
developed for the account teams and affected Pacific groups
to order and provision frame relay.
Collocation
18. Where space permits, a CLEC is allowed to arrange for the
collocation of its own equipment in Pacific’s equipment
buildings and structures when the CLEC’s equipment is used
for interconnection and/or access to UNEs. The Hopfinger
Affidavit explains the available collocation arrangements,
when each arrangement may be used, and any special
conditions related to each arrangement.
Trunking Arrangements
19. Pacific provides two options for interconnection trunking
in California. A CLEC may elect to use direct trunking
from its switch to a Pacific end office, or the CLEC may
elect to interconnect to Pacific end offices through each
of Pacific’s access tandems in the LATA in which it
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originates or terminates local traffic. ACI, § 1.1; AT&T,
Att. 18; MCI, Att. 18; and TW, Art. IV & V.
Interconnection trunking may be used to exchange local and
intraLATA toll traffic. Separate meet-point trunks are
established for the joint provisioning of interLATA
switched access traffic. ACI, 1.6 & 1.7; AT&T, Att. 18,
I.; GST Att. 18; MCI, Att. 18; and Cox V,D.
20. When a CLEC interconnects directly to a Pacific end office,
local and intraLATA traffic will be terminated over a
direct trunk group to the end office. This trunk group
will be two-way and will utilize Signaling System 7 (“SS7”)
protocol signaling. 47 C.F.R. § 51.305(f); ACI, § 1; AT&T,
Att. 18; GST, Att. 18; and TW, Art. III & V.
21. Pacific allows interLATA traffic to be transported between
the CLEC central office and the Pacific access tandem over
a meet-point trunk group, separate from local and intraLATA
toll traffic. The access toll-connecting trunk group can
be established for the transmission and routing of exchange
access traffic between the CLEC’s end users and
interexchange carriers (“IXCs”) via a Pacific access
tandem. This trunk group may be set up as one-way or two-
way and can utilize SS7 or MF signaling protocol. 47
C.F.R. § 51.305(f); ACI, 1.7; AT&T, Att. 18; GST, Att. 18;
MCI, Att. 18; and TW, Art. V § 5.01, 5.02, & 5.03.
22. Tandem level terminating access requires the CLEC to
establish local interconnection trunk groups to each
Pacific access tandem in the LATA(s) in which it originates
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or terminates local and/or toll traffic with Pacific. This
arrangement may be combined with end-office interconnection
arrangements to provide for alternate routing of calls.
Tandem trunking may use one-way or two-way interconnections
and may use either MF or SS7 signaling. ACI, § 1.1; AT&T,
Att. 18; GST, Att. 18; and MCI, Att. 18.
23. If the CLEC chooses, additional trunk groups may be
established for services such as E911, mass calling or
public response choke networks, and operator services
access. ACI, § 1.6.5 & 1.6.9; AT&T, Att. 18, J & K; MCI,
Att. § 18, 1.11 & 1.12; and Cox § IV, A, 10 & 11.
24. Pacific provides trunks either directly to a CLEC from a
Pacific end office or from each access tandem on a trunk
group separate from the interLATA meet-point trunk group.
25. InterLATA traffic is transported from Pacific’s access
tandem over a separate trunk group from local and intraLATA
toll traffic. This trunk group may be set up as one-way or
two-way and can utilize either MF or SS7 protocol
signaling.
26. Interconnection at all points and using all methods
available is provided under nondiscriminatory and
reasonable terms and at the same level of quality Pacific
provides comparable interconnections to itself and its
affiliates. 47 U.S.C. § 251(c)(2)(C) and (D). Equal
quality interconnections are achieved through the use of
the same facilities, interfaces, technical criteria, and
service standards as Pacific applies to itself. Order ¶
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224; AT&T, Att. 11, 1; Brooks § II; and MCI, Att. 11, 1.1.
In May 1999, only 1.48 percent of total CLEC calls to final
trunk groups blocked in excess of 1 percent. The CLECs
have order control for these trunk groups; as a
consequence, Pacific cannot be held responsible for this
blockage.17 During this same period, 6.76 percent of total
Pacific calls to final trunk groups blocked in excess of
one percent. Additionally, where Pacific has order control
for one-way trunk groups to the CLEC, the blocking for
March and April was 0 percent.18 In May, the blocking was
.32 percent for the trunk group under Pacific’s control.
This was due to a two-hour blocking occurrence on one day
during the month of May on a single trunk group. In June,
there was 0 percent blocking.
27. As of May 31, 1999, over 513,000 trunks have been provided
to CLECs for interconnection to the Pacific network. In
addition, over 25,000 trunks have been installed at the
CLECs’ request for which the CLECs are not yet ready to
activate and put into service. These are referred to as
Customer Not Ready (“CNR”).19 Putting these pending trunks
into service would greatly reduce or eliminate blockage in
the trunk groups under the control of the CLECs. As noted
in the Murray Affidavit, Pacific has sent over 900 CNR
17 Order control means that the CLEC, not Pacific, has the responsibility toissue orders for new, augmented, or reduced trunk groups.
18 For one CLEC THIRD PARTY PROPRIETARY INFORMATION, Pacific has order controlfor one-way trunk groups originating with Pacific and terminating at theCLEC’s location.
19 See Murray Affidavit for a description of the CNR process.
13
notification letters this year and is working with the
CLECs to schedule firm dates to put these trunks into
service or to cancel the orders so the facilities may be
made available for other carriers.20 The CLECs have
administrative control to issue orders on two-way trunk
groups and they initiate action to increase or decrease the
number of trunks in service in two-way groups.
28. As of May 28, 1999, Pacific had 12 service requests for
two-way interconnect trunks that were held and denied. As
of May 28, 1999, there were no held and denied requests for
one-way interconnect trunks.
29. Pacific has worked diligently to provide trunks when and
where requested by CLECs. In order to free up the
requested trunk terminations, Pacific has made the
following types of major network rearrangements: combining
trunk groups, tandem rehomes (i.e., move trunk groups from
one tandem to another), tandem self-initiatives (e.g.,
removing Pacific trunks from tandems), and establishing
direct end-office trunks. These types of rearrangements
within the Pacific network have made available about
107,000 trunk terminations. The CLECs’ forecasts and
demand for trunks are often greatly overstated or
understated. For instance, as of June 14, 1999, 532,048
trunks were installed for CLEC traffic; however, only
210,907 trunks were required based on CLEC usage. At the
20 This is consistent with WS Agreement 1.2.1.5 and App. B, p. 13.
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same time, the forecasts provided by the CLECs for 1999
indicated a requirement for over 1,000,000 trunks.
30. To minimize trunk blocking, all trunk forecasting and
servicing for the local and intraLATA toll trunk groups are
based upon the same industry standard objectives Pacific
uses for its own trunk groups, unless otherwise agreed to
by the CLEC and Pacific. Pacific designs trunk groups to a
blocking standard of one half of 1 percent (.005) during
the average busy hour for final trunk groups between the
CLEC network and the Pacific network carrying meet-point
traffic. All other final trunk groups are engineered with
a blocking standard of 1 percent (.01). ACI, 1.13; AT&T,
Att. 18, IX; Brooks, I. M.; GST, Att. 18, § 9; MCI, Att.
18, § 9; and Cox XVIII.
31. Pacific and the CLEC jointly manage the capacity of local
interconnection trunk groups. ACI, § 1.15; AT&T, Att. 18,
§ X. B; Brooks, § I. O; GST, Att. 18, § 10.2; MCI, Att. 18,
§ 10.2; TW, Art. XVIII, 18.05; and Cox § XIX, B.
32. Pacific uses standard trunk traffic engineering methods
described in Bell Communications Research, Inc. SR-TAP-
000191, Trunk Engineering Concepts and Applications. This
ensures all interconnection trunking is managed in the same
manner as Pacific does its own trunk groups.
33. In the 271 Workshops held in 1998, Pacific agreed to meet
with MCI to explain Trunk Carrier Identification Codes
(“TCIC”) and trunk numbering assignments. MCI was having
to issue supplemental orders to correct duplicate TCICs.
15
Pacific held a joint planning meeting with MCI on September
25, 1998 to explain how TCICs and trunk numbers are
assigned. Pacific explained and provided the guidelines
for TCIC and trunk number assignment. MCI has not
requested any additional information about this issue since
that meeting. 271 Workshop Agreement (“WS Agreement”)
1.2.1.1.
34. The Final Decision required Pacific to meet with the CLECs
and provide an explanation of Pacific’s system of assigning
Circuit Facility Assignment (“CFA”) and TCIC numbers so
that CLEC’s and Pacific’s systems can be “mapped.” App. B,
pp. 14-15, WS Agreements 1.2.1.2, 1.2.1.3, and 1.2.1.4. On
March 26, 1999, Pacific distributed Accessible Letter CLECC
99-100 along with its trunk number guidelines. Deere
Attachment C. This letter invited all CLECs to an
interconnection trunk forum on April 8, 1999. The forum
was conducted as scheduled to help CLECs map their systems
pursuant to Pacific’s trunk number guidelines.
35. As agreed to with the CLECs at the 271 Workshops and
described in the Final Decision (WS Agreement 1.2.1.6;
App. B, p. 12), Pacific provides a Joint and Cooperative
Planning (“JCP”) process that includes the following:
A. CLECs provide a new or updated forecast every January
and July to Pacific, using the Pacific form, or as
mutually agreed to by the parties.
B. In this process, Pacific and individual CLECs meet to
discuss specific projects, forecasting, network
16
architecture details, and/or plan and initiate
projects. CLECs bring to the meeting the completed
network information sheet.
C. In the JCP meetings, Pacific and the CLECs jointly
discuss forecasts and other information in Pacific’s
construction plans.
D. Pacific must publish sample forms to be used in the
JCP for interconnection trunk forecasting (“Local
Network Interconnection Trunk Forecast”) and network
planning (“Pacific Bell CLEC Network Information
Sheet”). These forms must be published in the CLEC
Handbook with descriptions and instructions for
completion, must be included in an accessible letter
to all CLECs, and must be made available
electronically to all CLECs.
36. To implement items A and D above, Pacific distributed
Accessible Letter CLECC 98-143 on December 23, 1998. This
accessible letter describes a process for CLECs to provide
trunk forecasts by January 1 and July 1 of every year.
Deere Attachment D. The forecast form and an example were
attached to the letter. The form identifies and explains
the data fields to be populated. Pacific revised the
forecast form to an electronic spreadsheet format and added
it to the CLEC Handbook, Forms section on February 24, 1999
and sent the revised form to all CLECs as an attachment to
Accessible Letter CLECC 99-097. Deere Attachments E and F.
17
37. In compliance with item B above, Pacific meets with CLECs
to review forecasts and network architecture issues.
Pacific also provides project management of trunk orders
for major augments, defined as greater than 3DS3s (2016
trunks). Pacific has taken steps to implement project
management of trunk orders for greater than 192 trunks and
less than 2016 trunks. For orders within this range,
project management will consist of critical date
coordination.21
38. From December 17, 1998 through May 31, 1999, Pacific has
conducted JCP meetings, as described in item C above, with
20 CLECs.
39. The Final Decision requires Pacific to publish sample forms
to be used in the JCP for interconnection trunk forecasting
(“Local Network Interconnection Trunk Forecast”) and
network planning (“Pacific CLEC Network Information
Sheet”). App. B, p. 12. As discussed above in paragraph
36, Pacific published the forecast form in Accessible
Letters CLECC 98-143 and CLECC 99-097 and added the form to
the CLEC Handbook, Forms section. The new form includes
information on how to populate all fields.
40. As required by the Final Decision, Pacific published a
sample network planning form22 in the CLEC Handbook, Forms
section on March 31, 1999. Deere Attachment G. On April
21 See Murray Attachment T for Accessible Letter CLEC 99-250 describing thisprocess.
22 This network planning form is the “network information sheet” referred toin paragraph 35.D.
18
1, 1999, Pacific released Accessible Letter CLECC 99-110
which distributed the network planning form along with a
description of the fields on the form. Deere Attachment H.
From June 1, 1998 through June 30, 1999, Pacific received
the network planning form from ten CLECs.23
41. The Final Decision requires Pacific to provide the
following four network utilization reports, upon request:
(1) the common transport data that Pacific currently
provides to the IXCs (this report will be provided on a
monthly basis to the CLECs via their account managers); (2)
trunk traffic (TIKI) reports monthly to all requesting
CLECs via their account managers; (3) electronic exchange
data (“DIXC”) (on a reciprocal basis) for trunk traffic
data on a weekly basis to CLECs who make electronic
exchange arrangements; and (4) ad-hoc point-to-point
traffic studies for use in JCP meetings as appropriate.
App. B, p. 13-14, WS Agreement 1.2.1.7.
42. The Final Decision requires that samples of the four
network utilization reports described above be published in
the CLEC Handbook in the format presented in the
collaborative process. App. B, p. 13. Pacific was
instructed to inform all CLECs of the availability of the
various traffic reports via accessible letter. The samples
for the common transport report, the TIKI report, and the
point-to-point traffic studies were added to the CLEC
23 THIRD PARTY PROPRIETARY INFORMATION
19
Handbook, Forms and the DIXC sample was added to the CLEC
Handbook, Interconnection, § 11.0. Deere Attachment G.
Accessible Letter CLECC 99-110 dated April 1, 1999,
notified CLECs of the availability of these four reports.
Deere Attachment H. Pacific attached samples of these
reports to the accessible letter, as well as explanations
of the reports. From issuance of the Final Decision to May
31, 1999, Pacific, upon CLEC request, has provided the TIKI
report to 13 CLECs, the common transport report to one
CLEC, and the point-to-point report to 11 CLECs. For the
same time period, Pacific did not receive any requests for
the exchange of DIXC data.
43. The Final Decision requires Pacific to demonstrate it
enforces provisions in Interconnection Agreements (“ICAs”)
regarding under-utilized trunks as follows: (1) Pacific
will not enforce ICA provisions regarding taking back
under-utilized trunks automatically; it will first consult
with the CLEC and issue the Trunk Group Service Report
(“TGSR”); (2) Pacific will initiate a JCP meeting with the
CLEC to attempt to resolve the trunk underutilization; and
(3) if the CLEC has adequate reason for keeping the
underutilized trunks operational, Pacific shall accommodate
the CLEC. App. B, p. 13, WS Agreement 1.2.1.5. Accessible
Letters CLECC 99-095 and CLECC 99-109, issued March 25,
1999 and March 31, 1999, respectively, notified CLECs of
20
Pacific’s process regarding underutilized trunks.24 Deere
Attachments I and J, respectively. Pacific also updated
the CLEC Handbook, Interconnection, section 14.0 to reflect
the process for underutilized trunks, and revised its
methods and procedures for its Trunk Planning and
Engineering (“TP&E”) group. Deere Attachment YY. This
process complies with the Commission’s requirements. Since
the issuance of the Final Decision, Pacific has sent TGSRs
to 15 CLECs.
44. The Final Decision requires Pacific to alert CLECs via
TGSRs if interconnection trunks are either under or over-
utilized. Written responses, except in blocking
situations, must be sent by the CLEC within 10 to 20 days.
In a blockage situation, Pacific must attempt to call the
CLEC prior to issuing the TGSR. The Local Operations
Center (“LOC”) shall accept trouble tickets regarding the
trunk blockage. Pacific also must report the resolution of
the blockage situation back to the CLEC. App. B, pp. 12-
13, WS Agreement 1.2.1.8. On April 8, 1999, Pacific
distributed Accessible Letter CLECC 99-125, which described
the TGSR process used when local interconnection trunks are
either over or under-utilized. Deere Attachment K.
Pacific also updated the CLEC Handbook, Interconnection,
section 14.0 to include a description of this process. In
24 Pacific issued Accessible Letter CLECC 99-109 to correct a minor error inAccessible Letter CLECC 99-095 (corrected “10 days” to “20 days” forscheduling the joint planning meeting).
21
addition, this process is set forth in Pacific’s methods
and procedures for its TP&E group, its facilities LSC, and
its LOC trunking maintenance group. Prior to issuing a
TSGR in a blocking situation, the TP&E group attempts to
contact the CLEC. Additionally, Pacific accepts trouble
tickets at the LOC regarding blocking and the LOC notifies
the CLEC of the results of its inquiry into the trouble
ticket.25
Central Office Code Issues
45. As a result of the 271 Workshops and the Final Decision,
effective April 4, 1999, Pacific provides positive
notification of NXX code openings via a posting to the on-
line CLEC Handbook, NXX Code Openings section. App. B, p.
15, WS Agreement 1.1.1.1. The NXX codes are posted to this
website within 24 hours of opening. This information
contains, by CLEC, the central office code and the date and
time the code was opened. This has been communicated to
the industry via Accessible Letter CLECC 99-049 dated
February 17, 1999. Deere Attachment L.
46. As required by the Final Decision and agreed to in the 271
Workshops, Pacific is deploying an automated code opening
system used in situations where there is pre-existing
routing information that can be used as a template. App.
B, p. 15. Phase I of the conversion was completed on July
9, 1999, and included OSS setup, testing of the vendor
25 See Tenerelli Affidavit for description of the LOC.
22
software, training for the technicians and upgrades to
approximately 50 switches. The final version of the
software will be deployed statewide in Phases II and III.
Phase II includes upgrades to an additional 170 switches
and is scheduled to be completed on or about August 13,
1999. The third and final phase is to be completed by the
end of the third quarter 1999 and will convert the
remaining 169 switches.
II. CHECKLIST ITEM (ii)NONDISCRIMINATORY ACCESS TO NETWORK ELEMENTS
General Unbundling Rules
47. A BOC, such as Pacific, meets the requirements of the
checklist if it offers access and interconnection that
includes nondiscriminatory access to network elements in
accordance with the requirements of sections 251(c)(3) and
252(d)(1).
48. In its Order (¶ 366), the FCC identified a minimum list of
unbundled network elements. These include unbundled access
to local loops, network interface devices, local and tandem
switching capability, interoffice transmission facilities,
signaling and call-related databases, operations support
systems functions, and operator services and directory
assistance facilities.
49. Pacific must provide access to each network element on an
unbundled basis; that is, without requiring the purchase of
any other network element as a condition for the purchase
of another. 47 C.F.R. § 51.307. Pacific is not allowed to
23
impose limitations, restrictions, or requirements on the
request, or the use of UNEs that would impair the ability
of a CLEC to offer a telecommunications service in the
manner it intends. 47 C.F.R. § 51.309. Network elements
and access to those elements must be equal in quality to
that which Pacific provides to itself. 47 C.F.R. § 51.311.
In addition, the terms and conditions pursuant to which
Pacific provides access to UNEs must be offered equally to
all requesting CLECs. 47 C.F.R. § 51.313. Pacific must
also allow requesting CLECs to combine network elements.
47 C.F.R § 51.315; ACI § 2.0.
50. Pacific provides requesting CLECs with nondiscriminatory,
unbundled access to network elements for use in providing
telecommunications services to their customers. Access to
network elements is provided on a nondiscriminatory and
equal-in-quality basis under the same terms and conditions
to all CLECs. A discussion of how CLECs access the UNEs in
order to combine them begins at paragraph 65 of this
affidavit. See Hopfinger Attachment A for number of UNEs
sold.
51. As required by 47 C.F.R. § 51.307, Pacific provides to a
requesting CLEC (for the provision of a telecommunications
service) nondiscriminatory access to network elements on an
unbundled basis at any technically feasible point. These
network features provide the CLEC access to all features,
functions, and capabilities of the network elements in a
manner that allows the CLEC to provide any
24
telecommunications service the network element is capable
of providing. 47 C.F.R. § 51.307(a), (c); AT&T, Att. 6, §
1; GST, Att. § 1; and TW, Art. XXVII, § 27.06.
52. Pacific also provides access to the facilities or
functionality of network elements separately from access to
other network elements and for a separate charge. 47
C.F.R. § 51.307(d); ACI, §2; AT&T, Att. 6; and MCI, Att. 6.
53. Pacific provides CLECs access to UNEs to permit CLECs to
combine network elements with other network elements
obtained from Pacific or with network components provided
by the CLEC itself to provide telecommunications services
to its customers, provided that such combination is
technically feasible and does not impair the ability of
other carriers to obtain access to other UNEs or to
interconnect with Pacific’s network. 47 C.F.R. §
51.309(a); ACI, § 2.0; AT&T, Att. 6, § 1.2; and MCI, Att.
6, § 1.2.
54. Pacific permits a CLEC to purchase UNEs in order to provide
service to its local end-user customers. AT&T, Att. 6, §
1.4.
55. Requesting CLECs receive exclusive use of an unbundled
network facility, and the use of features, functions, or
capabilities for a set period of time. 47 C.F.R. §
51.309(c). However, Pacific retains ownership of the
facility and retains the obligation to maintain, repair, or
replace UNEs as necessary. AT&T, Att. 12, § 1; MCI, Att.
12, § 1. Each UNE provided by Pacific to a CLEC meets the
25
standards set forth in the relevant interconnection
agreement, and is at least equal in quality and performance
as that which Pacific provides to itself. 47 C.F.R. §
51.311(a),(b); AT&T, Att. 6, § 11.2; GST, Att. 6, § 1.2;
and MCI, Att. 6, § 11.2.
56. The terms and conditions pursuant to which Pacific provides
access to UNEs are offered equally to all requesting CLECs.
47 C.F.R. § 51.313(a). The interconnection agreements
contain the terms and conditions available to any and all
CLECs through the “most favored nation” clause which allows
any CLEC to adopt the terms, conditions, and prices of
another CLEC’s agreement. AT&T, § 5.
57. Pacific provides UNEs in such a way that the CLEC may
combine network elements with other network elements
obtained from Pacific, or with network components provided
by itself. 47 C.F.R. § 51.315(a); AT&T, Att. 6, § 1.2;
GST, Att. 6, § 1.2; and MCI, Att. 6, § 1.2.
Unbundled Network Elements
58. As required by the Act and the non-vacated requirements of
the FCC’s Order, Pacific makes available nondiscriminatory
access to the following core unbundled network elements
(“UNEs”):
• Local Loop
• Network Interface Device
• Local Switching Capability
• Tandem Switching Capability
• Interoffice Transmission Facilities
26
• Signaling Networks and Call-Related Databases
• Operations Support Systems Functions
• Operator Services and Directory Assistance
47 C.F.R. § 51.319 (a)-(g); ACI, Sec. 2; AT&T, Att. 6; MCI,
Att. 6; Brooks, § II, A-H; and GST, Att. 6.
59. Most of the minimum set of network elements are separately
required by the checklist and are therefore discussed in
later sections of my affidavit. However, the Network
Interface Device (“NID”) will be discussed in this section.
The Operations Support Systems (“OSS”) functions are
discussed in the Viveros Affidavit.
60. The NID is a cross-connect device used to connect loop
facilities to a customer’s inside wiring. The NID contains
connection points to which the service provider and the
end-user customer each make their connections. Pacific
provides an electronic on-line CLEC Handbook accessible by
all carriers using passwords obtained from their account
managers. The CLEC Handbook, Interconnection, section 3.0
provides detailed information on the ability of a CLEC to
order and use a Pacific NID. Deere Attachment ZZ.
61. Where a CLEC provides its own loop facilities, the CLEC
provides its own NID and interfaces to the customer’s
premises wiring through connections in the customer chamber
of the Pacific NID. 47 C.F.R. § 51.319(2); AT&T, Att. 6, §
2.2.1; GST, Att. 6, § 2; and MCI, Att. 6, § 2.2.1.
62. CLECs may connect to the customer’s inside wire at the
Pacific NID, as is, at no charge. Any repairs, upgrades,
27
disconnects, or rearrangements required by the CLEC will be
performed by Pacific based on special construction charges.
AT&T, Att. 6, § 2.3.10 & Att. 8; GST, Att. 6, § 2.3.1.0 &
Att. 8; and MCI, Att. 6, § 2.3.10 & Att. 8.
63. If a CLEC obtains a local loop as a UNE from Pacific,
Pacific provides the NID. Pacific connects the drop wire
between the distribution plant facilities and the NID at no
additional charge to the CLEC. AT&T, Att. 6, § 2.3.1; MCI,
Att. 6, § 2.3.1.
64. At multiple dwelling units or multiple-unit business
premises, it is normally expected that the CLEC will
provide its own NID and will connect directly with the
customer’s inside wire without any requirement to connect
to the Pacific NID. In those situations where it is
necessary to relocate or rearrange the Pacific NID to allow
access to the customer’s inside wiring, such rearrangements
or relocations will be charged to the CLEC as a special
construction charge. AT&T, Att. 6, § 2.3.10 & Att. 8; MCI,
Att. 6, § 2.3.10 & Att. 8.
CLEC Access To Combine Unbundled Network Elements
65. Pacific offers five methods and conditions under which it
agrees to provide CLECs with access to Pacific UNEs for the
provision of services to CLEC end users.26 These methods
are intended to provide CLECs with access to the UNEs
without compromising the security, integrity, and
26 See Hopfinger Affidavit regarding UNE combinations.
28
reliability of the central office and the public switched
telephone network, as well as minimize the potential
service disruption to end users converting from service
provided by Pacific to service provided by a CLEC through
the use of UNEs.
66. CLECs may use the methods listed below to access and
combine identified UNEs within Pacific central offices or
tandem offices. The options listed below apply to local
loops, local switching, and dedicated transport. These
methods are provided in addition to the ability of a CLEC
to make cross connection in collocation space using cables
provided in conjunction with that space.
67. Method 1: If a CLEC is physically collocated in a Pacific
central office or tandem office, Pacific extends UNEs that
require cross connection to a Point of Termination (“POT”)
frame located inside the CLEC’s physical collocation space.
Using this method, the CLEC has secure access to its
circuits, and it is protected from access by others. This
option also allows cross connection to equipment provided
by the CLEC in the collocation space.
68. Method 2: If a CLEC is physically collocated in a Pacific
central office or tandem office, Pacific extends UNEs that
require cross connection to a CLEC UNE access point (common
frame) located in a collocation common area. This method
provides a CLEC an option of connecting UNEs that do not
require connection to CLEC equipment in the collocation
29
space. All physically-collocated CLECs choosing Method 2
in an office have access to the same access point.
69. Method 3: Pacific extends UNEs that require cross
connection to a CLEC UNE frame located in a common area
room space, other than collocation common area, within the
central office or tandem office building. The CLEC point
of access is located in a secure area of the building other
than the collocation space. This allows CLECs to share a
common frame for the connection of Pacific UNEs. The CLEC
does not have access to its own equipment from this point.
70. Method 4: Pacific extends UNEs to an external point of
presence, such as a cabinet located outside the central
office or tandem office building, provided by Pacific on
Pacific property. This arrangement operates like Method 3,
except the point of access will be outside of Pacific’s
building.
71. Method 5: Pacific allows extension of UNEs to a building
not controlled by Pacific via cabling provided by CLEC.
The CLEC provides the cable necessary to reach from a
manhole outside the central office building to the Pacific
distribution frame in the Pacific central office where the
CLEC requests connection. This method may be used to
combine not only Pacific-provided UNEs, but also a Pacific
-provided UNE and CLEC equipment or facilities.
72. The terms and conditions for CLECs choosing to access
Pacific UNEs through physical collocation arrangements are
set forth in ICAs. AT&T, Att. 10, § 3; MCI Att. 10, § 2.
30
73. Methods 1 and 2, listed above, are only available to
physically-collocated CLECs.
74. Methods 3 though 5 are available to both physically
collocated and non-collocated CLECs and are subject to the
availability of space and equipment as determined by
Pacific. Appendix UNE 2.9.2.3.
Cross-Connections
75. Cross-connections are the facility by which Pacific extends
its network to the point of access selected by a CLEC, as
described above. The cross-connect is the media between
the Pacific distribution frame and a CLEC-designated point
of access. MCI, Att. 6, § 1.5; AT&T, Att.6, § 1.5.
76. Cross-connections are wires, fibers, or equipment that
connect one piece of equipment to another on a semi-
permanent basis. For instance, some cross-connections are
made by a simple pair of copper wires called a jumper.
Pacific documentation refers to this as Expanded
Interconnection Service Cross Connect (“EISCC”). See
Collocation Handbook, section 1.9.1, Deere Attachment M.
The FCC’s Order required ILECs to provide such facilities
and stated that the ILEC could recover the costs associated
with providing cross-connections.
77. Different loop options require different types of cross-
connections. In fact, several cross-connections may be
required for many of the options. Pacific provides the
following types of loop cross-connects:
31
• 2-Wire Analog loop to point of access
• 4-Wire Digital loop to point of access
• DS3 to point of access
AT&T, Att. 6, § 3.3.1, Att. 8, App. A; MCI, Att. 6, §3.2.
78. These cross connections are the same type of connections
used by Pacific to connect local loops to equipment located
in a central office building. They are placed using the
same jumper wires, cables, and other materials used by
Pacific for its customers. The same methods and procedures
are used by technicians to place the cross-connections as
are used when cross-connecting loops used by Pacific
customers to equipment in the central office. Pacific
technicians have demonstrated the ability to place
thousands of cross connections every day in the
provisioning of telecommunications services.
79. The same types of cross-connections provided to connect
loops to the collocation cage are used to extend switch
ports to the point of access. This allows a CLEC to
connect the UNEs.
80. Cross-connections must be used with unbundled dedicated
transport (“UDT”). The following cross-connects are
provided with UDT:
• Voice Grade 2-Wire
• Voice Grade 4-Wire
• DS0-DCS to point of access
• DS1
• DS3
32
• OC3
• OC12
• OC48
AT&T, Att. 10, §3.2.9.
III. CHECKLIST ITEM (iv) LOCAL LOOP
81. The local loop network element is defined as a transmission
facility between a distribution frame (or its equivalent)
in an ILEC central office and an end-user customer’s
premises. The loop terminates in the NID at the customer’s
premises. 47 C.F.R. § 51.319(a). The terms “loops” and
“links” are synonymous in Pacific’s interconnection
agreements. The CLEC Handbook, UNE, section 1.0 provides
detailed information on the ordering of links and the terms
and conditions applicable to their use. Deere Attachment
AAA.
82. Pursuant to 47 U.S.C. section 271(c)(2)(b)(iv) Pacific
provides the following standard local loops as network
elements unbundled from local switching or other services:
• 2-Wire analog loop supporting analog voice frequency,with no more than 8 dB loss
• 4-Wire analog loop
• 2-Wire digital loop (160 Kilobits per second) to supportBasic Rate Integrated Services Digital Network (“ISDN”)based services
• 4-Wire digital loop (1.544 Megabits per second) tosupport DS1 services.
83. Pacific also provides a standard conditioning option on the
2-wire analog loop to reduce loss to no more than 5.5 dB.
33
In addition, Pacific offers options for PBX ground start
signaling and coin signaling on the 2-wire analog loops.
AT&T, Att. 6, § 3.2; GST, Att. 6, 3.2; and MCI Att. 6, §
3.2.
84. As agreed to in the 271 Workshops, Pacific has reviewed the
ability of CLECs to access copper loops at remote terminal
locations. WS Agreement 2.1.1. Based upon its review,
Pacific advised the CLECs and the CPUC Staff that it does
not provide access to copper loops at the remote terminal
of a pair-gain system because Pacific views this as sub-
loop unbundling. Sub-loop unbundling has not been ordered
by the CPUC. In fact, the CPUC specifically denied AT&T’s
request for sub-loop unbundling in its arbitrated ICA.27
While the FCC has not ordered sub-loop unbundling, it is
currently reviewing this issue on remand in CC Docket No.
96-98.28 Pacific will comply with the FCC’s final order in
that docket.
85. Digital Subscriber Line (“DSL”) based services are
dedicated, point-to-point public network access
technologies that allow multiple forms of data, voice, and
video to be carried over twisted-pair copper wire on the
local loop. DSL-based services are normally provided
between a network service provider’s central office and the
end user's site. The collection of these services is often
27 AT&T Application 96-08-040, Arbitrator’s Report, p. 25 (Oct. 31, 1996).28 Implementation of the Local Competition Provisions of the
Telecommunications Act of 1996.
34
referred to as xDSL services. The "x" is replaced with a
specific letter to define a particular technology. For
instance, HDSL represents High-bit-rate Digital Subscriber
Line, ADSL denotes Asymmetric Digital Subscriber Line, SDSL
represents Symmetric Digital Subscriber Line, and VDSL
represents Very High Bit-rate Digital Subscriber Line.29
86. To the extent technically feasible, CLECs may request
access to additional loop types not provided for in
interconnection agreements pursuant to the BFR process.
AT&T, Att. 6, § 1.6; ACI § 2.8; MCI Att. 6, § 1.6.1.
87. Pacific complies with the FCC’s Advanced Services Order
regarding spectrum compatibility and management to enable
the reasonable and safe deployment of advanced services
prior to the development of industry standards. Pacific’s
unbundled DSL loop offerings allow CLECs to use their
desired DSL technologies and equipment to provision DSL
services to their end-user customers. As discussed in the
Murray Affidavit, Pacific does not reject a CLEC’s xDSL
order based on the type of xDSL technology.
88. If a CLEC desires to use a new technology and the new
technology requires the use of a 2-wire or 4-wire loop
materially the same as one of the loops described above,
with materially the same loop conditioning, then Pacific
will provide the CLEC a loop capable of supporting the new
technology at the same rates listed for the appropriate 2-
29 The Murray Affidavit provides a description of the ordering requirementsfor specific xDSL loops.
35
wire and 4-wire loops and associated loop conditioning as
needed.
89. If the new technology requires a loop type that differs
materially from the existing 2-wire and/or 4-wire loops
defined above (e.g. different loop design, different
conditioning), Pacific will negotiate with the CLEC as to
the rates, terms, and conditions for an unbundled loop
capable of supporting the materially-different technology.
If negotiations fail, the dispute shall be resolved
pursuant to the dispute resolution process provided for in
the interconnection agreement or through arbitration
pursuant to section 252 of the Act.
90. Pacific has complied with the Final Decision requirement to
adopt ANSI standards for the provision of xDSL-based
services. App. B, p. 19. Currently, ANSI has adopted only
one xDSL-related standard, T1.413 (“Network and Customer
Installation Interfaces – ADSL Metallic Interface,” Issue
2, 1998), which addresses ADSL. Pacific created Technical
Publication TP76730, consistent with the ANSI standard, and
has deployed ADSL accordingly. Deere Attachment N.
Section 4 of this technical publication mirrors the power
spectral density definition found in standard T1.413-1998,
section 7.14 (for upstream transmission) and Annex F (for
downstream transmission), which demonstrates Pacific’s
standards are compliant with the ANSI standards.
91. The industry working group T1E1.4 is actively developing a
standard for spectrum management in the loop environment.
36
The focus of this effort is to minimize the potential
interference xDSL loop platforms can have on each other
under expected operating conditions. Because this standard
is not yet complete, and because Pacific and the CLECs are
both deploying a variety of xDSL loop technologies, Pacific
has sought a competitively neutral approach to minimizing
spectral interference so that all carriers’ xDSL-based
services operate in the most trouble-free environment
possible. To accomplish this objective, Pacific
implemented spectrum management guidelines designed to
minimize the risk of service degradation or failure, prior
to ANSI’s finalization of a national standard.
Furthermore, Pacific continues to monitor the status and
direction of the emerging ANSI standard so that Pacific’s
interim guidelines represent the best possible match to the
emerging standard. When this standard is finalized by
ANSI, Pacific will incorporate it into spectrum management
guidelines. Pacific has already incorporated the TR.28
recommendations for HDSL in its technical publications.
92. Pacific has complied with the Final Decision requirement to
keep the CLECs alerted of changes in the standards for xDSL
documented in Pacific’s technical publications. App. B, p.
19. Accessible Letter CLECC 99-067, dated March 10, 1999,
advised the CLECs of Pacific’s January 1999 update to TP
76730, which covers ADSL. Deere Attachment O. In
addition, this letter advised CLECs of the availability of
TP 76740 and 76750, which cover the mid-band and very-low-
37
band symmetrical technologies, respectively, as well as the
January 1999 update to Technical Publication L-780063,
which covers UNEs. As previously stated, when ANSI adopts
standards relating to these technologies, Pacific will
conform its technical publications to those standards.
93. Pacific has complied with the Final Decision requirement to
define xDSL-compatible loops in cooperation with the CLECs,
or according to industry standards. App. B, p. 3. In an
effort to define xDSL-compatible loops cooperatively with
the CLECs, Pacific has held several CLEC meetings to
discuss binder group management and Pacific’s use of
dedicated binder groups for ADSL. Deere Attachment P dated
August 28, 1998 is a sample of the letter sent to CLECs
announcing the September 22, 1998 meeting in San Francisco
to discuss spectrum management and other xDSL issues.
Deere Attachment Q is Accessible Letter CLECC 98-110, dated
October 19, 1998, which announced the second such meeting
on October 27, 1998 in San Francisco. Deere Attachment R
is Pacific’s letter dated November 4, 1998, announcing the
third such meeting on November 17, 1998 in San Francisco.
Last, Deere Attachment S is Accessible Letter CLECC 99-072,
dated March 12, 1998, which announced another meeting on
May 4, 1999 in San Francisco. These meetings demonstrate
Pacific’s efforts to meet the CLECs’ xDSL needs. Also, as
previously described in my affidavit, Pacific is actively
participating in and following the progress of ANSI’s
standards-setting effort for xDSL in order to manage loop
38
spectrum in accordance with current and future industry
standards. Collectively, these efforts have resulted in
the definition of xDSL-compatible loops in Pacific’s L-
76860, “Unbundled Network Elements,” Issue 4, June 1999,
section 3.0. Deere Attachment T. Having such a definition
of xDSL-compatible loops assures CLECs the ability to order
loops for their xDSL-based services.
94. Appendix B (p. 19) of the Final Decision requires Pacific
to demonstrate that its spectral management program used to
manage the deployment of xDSL services is competitively
neutral. Pacific is also required to provide test data as
well as supporting data and assumptions used to develop its
binder group management process, and to demonstrate that
its spectral management program allows the widest possible
deployment of xDSL services. Pacific has been and
continues to be actively involved in addressing the
spectral management issues associated with Pacific’s
selective feeder separation (“SFS”)30 at the national and
local levels. As previously described, Pacific has met
with CLECs and industry technical groups to define spectrum
problems, share technical data, test different
technologies, and consider deployment alternatives. As a
result of these discussions, and as a clear demonstration
of the competitive neutrality of its spectral management
30 SFS was previously referred to as binder group management. A name changewas necessary to avoid confusion with other spectrum management issues atthe ANSI national level.
39
program, Pacific does not deny any CLEC xDSL service
request based on the technology chosen by the CLEC. In
addition, Pacific’s SFS program incorporates a neutral
approach to spectrum management in that it takes advantage
of the technical differences between ADSL and other DSL
technologies to increase the overall spectral capacity of a
feeder cable for all technologies. While ADSL is a major
disturber of other DSL technologies,31 it creates little
interference with itself. Thus, SFS aggregates all ADSL
services into a single binder group containing no other DSL
services. Through this segregation, SFS minimizes the
impact of ADSL on the other DSL services in the feeder
cable, while maintaining an acceptable environment for the
ADSL services.
95. Pacific has incorporated CLECs’ input in developing SFS.
Pacific obtained CLEC input in the forums described in
paragraph 93. While Pacific did not accept all CLEC
suggestions, Pacific made changes, where appropriate, to
address CLEC concerns. For example, no other binder group
in a feeder cable is affected by the implementation of SFS,
other than for a reduction in total noise. In particular,
binder groups adjacent to the binder group designated for
ADSL services are not restricted, except with respect to
31 Deere Attachment U contains the “Effects of Digital Disturbers on ADSLProvisioning Distances” and “Interference Table – HDSL Reach in kft. ofEquivalent 26-gauge Cable.” These demonstrate the interference effects ofdifferent digital technologies on each other, and the importance ofspectrum management.
40
repeatered T1s. Because of another CLEC’s spectrum
proposal, Pacific now segregates all xDSL assignments from
binder group containing repeatered T1.
96. Digital Loop Carrier (“DLC”) is a technology that uses a
remote terminal located outside of the central office to
convert a number of analog customer lines to a digital
transmission and transport them on fewer physical
facilities. Integrated Digital Loop Carrier (”IDLC”) is a
special version of DLC that does not require the host
terminal in the central office, but instead the physical
connection from the loop plant terminates directly into the
central office switch. Universal DLC (“UDLC”) uses a
demultiplexer to separate the unbundled loop(s) prior to
connecting the remaining loops to the switch.32 By the
definition and design of the IDLC technology, there is no
way to separate the loop from the switch because the switch
performs the functions normally performed by the central
office host terminal. As of May 31, 1999, approximately
seven percent of Pacific’s assigned loops in California are
served on DLC and less than one percent of the loops are
served on IDLC.
97. If a customer is currently served by Pacific using IDLC,
and a CLEC converts that customer to its local service,
Pacific unbundles the loop from the switch, where possible.
In other words, if there is a non-integrated DLC operating
32 See Deere Attachment V for diagrams of IDLC and UDLC in the network.
41
in parallel with the IDLC, Pacific moves the customer’s
service to the DLC facility and cross-connects it to a
point of access. As required by the Final Decision,
Pacific does not require a BFR from the CLEC where copper
pairs or non-integrated DLC is available. Final Decision,
p. 162; App. B, p. 18.
98. If no parallel non-integrated facilities currently exist
for providing the requested loop unbundling, it will be
necessary for Pacific to design, engineer, and install the
necessary alternate facility. The CLEC is responsible for
the costs of these additional alternate facilities. Pacific
expects there to be few cases where an existing alternative
facility is not available; however, in such cases the BFR
process provides a way for the CLEC to request the
construction of the new facilities and to determine the
costs and the time required. This allows the CLEC to
decide if it wishes to incur the resultant costs.
99. Pacific has complied with the Final Decision to provide a
report of Pacific’s deployment of IDLC loops. App. B, p.
18. Deere Attachment W is the letter dated April 27, 1999,
transmitting the requested information as of the end of the
first quarter 1999.
100. The Final Decision (App. B, p. 18) requires Pacific to
demonstrate that the quality of the service provided to
CLEC customers served by UDLC is equivalent to the quality
of service provided to Pacific customers served by IDLC. A
traditional measurement of service quality is the trouble
42
reports rates per 100 lines in service. Therefore, Pacific
has analyzed trouble reports for CLEC customers on UDLC
versus Pacific customers on IDLC for the period February
1999 through May 1999. Using a standard statistical test,33
Pacific’s analysis shows that the CLEC UDLC service quality
was statistically in parity with the Pacific IDLC service
quality in three of these four months. Service quality did
not appear to be in parity in April 1999. However, of the
12 total reports for the CLEC UDLC in April 1999, only two
of these reports actually involved the UDLC technology.
The remaining ten trouble reports were coded to a problem
in the aerial pair or the central office switch, neither of
which can be attributed to the UDLC technology because
these pieces of the network are common to both
technologies. When the ten “non-UDLC technology” trouble
reports are removed from the April data, the CLEC UDLC
report rate is statistically in parity with the Pacific
IDLC report rate for that month.
Trouble Report Rate per 100 Lines
February1999
March 1999 April 199934 May 1999
CLEC UDLC 0.23 0.19 1.99 1.30
Pacific IDLC 0.96 0.43 0.35 0.92
33 Pacific used the “modified Z test” with parity determined by a differencein report rates of 1.645 standard deviations or less.
34 These data are not adjusted for the trouble reports that were unrelated toUDLC.
43
StandardDeviation ofDifference inReport Rates
1.58 0.82 6.57 0.98
Statistically inParity?35 Yes Yes No Yes
IV. CHECKLIST ITEM (v) LOCAL TRANSPORT
101. Local transport includes shared/common transport and
dedicated transport. Shared transport is defined as the
interoffice transport between two Pacific end offices and
between a Pacific end office and a Pacific tandem. Common
transport is a subset of shared transport and refers to
interoffice transport between a Pacific end office and a
Pacific tandem.36 Some of the interconnection agreements
signed by Pacific distinguish between common transport and
shared transport. In these contracts, common transport is
available through interconnection at a Pacific tandem and
shared transport is available only where a CLEC purchases
unbundled network switching in a central office. AT&T,
Att. 6, § 5; ACI App. F; GST, Att. 6 & § 5; and MCI Att. 6,
§ 5. In this affidavit, the term shared/common transport
is used to discuss both of these options.
102. Pacific is responsible for the engineering, provisioning,
and maintenance of the underlying equipment and facilities
used to provide shared/common transport. CLEC Handbook,
UNE, section 3.0 contains descriptions of unbundled
transport. Deere Attachment BBB.
35 See footnote 33 regarding the “modified Z test.”36 See Deere Attachment X for a diagram.
44
103. With shared/common transport, a call can be switched using
the unbundled local switching element to other Pacific end
offices and tandem switches over Pacific’s shared/common
transport network. The use of shared/common transport does
not require a CLEC to purchase trunk ports on the Pacific
switch, nor does it require the CLEC to specify routing
tables. Shared/common transport is provided in accordance
with the Third Reconsideration Order and revised 47 C.F.R.
§ 51.319(d)(12)(ii). AT&T, Att. 6, § 5.1.3 & 5.1.4; ACI
App. F, § 2.1.3 & 2.1.4; GST, Att. 6, § 5.1.3 & 5.1.4; and
MCI Att. 6, § 5.1.3 & 5.1.4.
104. Dedicated transport is an interoffice transmission path
dedicated to a particular customer or CLEC that provides
telecommunications between wire centers or switches owned
by Pacific or CLECs. 47 C.F.R. § 51.319(d)(1)(i).
Dedicated transport is available from any Pacific end
office or tandem office to any other Pacific office or CLEC
location within the area served by Pacific. AT&T, Att. 6,
5.1.2; ACI App. F § 2.1.2 & § 2.3.1; GST, Att. 6, § 5.1.2;
and MCI, Att. 6, § 5.1.2.
105. Pacific offers cross-boundary (i.e., between a Pacific
exchange and another, contiguous local exchange carrier’s
exchange) dedicated transport to a CLEC under the
conditions contained in the CLEC Handbook, UNE, section
3.0. As agreed to in the 271 Workshops, Pacific has
updated that section of the handbook. This update allows a
three-party meeting between Pacific, the other local
45
exchange carrier, and the CLEC to be optional if the CLEC
provides written confirmation that the other local exchange
carrier is prepared to provision the cross-boundary
dedicated transport and will work with Pacific without the
CLEC present. WS Agreement § 3.1.1. The CLEC must provide
its contact name and number to the other local exchange
carrier.
106. In addition, Pacific issued Accessible Letters CLECC 98-116
and CLECC 99-112, dated October 30, 1998 and April 1, 1999,
respectively, addressing cross-boundary dedicated
transport. Deere Attachments Y and Z, respectively. As
agreed to in the 271 Workshops, Pacific provided all
workshop participants a summary of its cross-boundary
dedicated transport methods and procedures and gave the
CPUC Staff the methods and procedures for this UNE.
107. Pacific has complied with the Final Decision requirement
that Pacific show CLECs are able to order cross-boundary
dedicated transport. App. B, p. 20. This is demonstrated
by the fact that Pacific is currently providing cross-
boundary unbundled transport to three CLECs.37
108. The Final Decision requires Pacific to identify the
specific circumstances in which a CLEC is required to
negotiate an amendment to its interconnection agreement to
order cross-boundary unbundled dedicated transport. App.
B, p. 20. Any CLEC that wants to purchase cross-boundary
37 THIRD PARTY PROPRIETARY INFORMATION
46
unbundled dedicated transport must have a provision for
this type of unbundled transport in its interconnection
agreement. Accessible Letters CLECC 98-116 and CLECC 99-
112 explained that an amendment including the terms and
conditions for cross-boundary unbundled dedicated transport
is required in order for a CLEC to obtain this UNE. Deere
Attachments Y and Z, respectively. CLECC 99-112 provided
Pacific’s proposed generic language for including cross-
boundary unbundled transport in a CLEC’s interconnection
agreement.
109. Pacific offers dedicated transport as a transmission path
dedicated to a CLEC. The following transmission speeds are
available:38
• DS0 (64 Kb/s)
• DS1 (1.544 Mb/s)
• DS3 (45 Mb/s)
• OC3 (155.520 Mb/s)
• OC12 (622.080 Mb/s)
• OC48 (2488.320 Mb/s) (on an ICB basis)
AT&T, Att. 6, 5.3.4; ACI App. F, 2.3.4; GST, Att. 6; and
MCI Att. 6, 5.3.4.
110. A Digital Cross-Connect System (“DCS”) is an electronic
device that provides the capability to rearrange circuits
on high-speed facilities without the need to de-multiplex
the signals. Without a DCS, signals cannot be exchanged
38 See Hopfinger Affidavit for a discussion of optical level unbundledtransport.
47
between high-speed circuits without returning all of the
circuits to analog electrical signals. Pacific offers DCS
in conjunction with the unbundled dedicated transport, with
the same functionality offered to interexchange carriers.
47 C.F.R 5.319 (d)(2)(iv); AT&T, Att. 6, § 5.1.2; GST, Att.
6, § 5.1.2; and MCI, Att. 6, 5.1.2. Pacific provides the
cross-connects necessary to extend dedicated transport
facilities to points of access designated by the CLEC. 47
C.F.R. § 51.319(d)(2)(iii).
111. To the extent required,39 Pacific’s unbundled transport
allows access to both shared and dedicated transport,
including existing transmission facilities, features,
functions, and capabilities that a CLEC can use in the
transmission, routing, or other provisioning of a
telecommunications service. 47 U.S.C. §§ 3, 29. In
addition to the standard arrangements, the CLEC may request
new or additional elements using the BFR process. AT&T,
Att. 6, § 1.6; ACI § 2.8; and MCI Att. 6, § 1.6.1.
V. CHECKLIST ITEM (vi) LOCAL SWITCHING
112. Section 271(c)(2)(B)(vi) and 47 C.F.R. § 51.319(c) require
Pacific to unbundle local switching from transport, local
loop transmission, or other services. The FCC Rules also
require unbundling of local and tandem switching
capabilities, including trunk-connect facilities,
39 The U.S. Supreme Court has remanded the issue of shared transport to theEighth Circuit Court of Appeals. Ameritech Corp. v. FCC, 1999 WL 116994(U.S.) (June 1, 1999).
48
including, but not limited to, the connection between trunk
termination at a cross-connect panel and a switch trunk
card, the basic switching function of connecting trunks,
and the functions centralized in tandem switches. 47
C.F.R. § 51.319(c)(2). Pacific satisfies these
requirements. AT&T, Att. 8, App. A; ACI App. F; Brooks, II
C; GST, Att. 6, § 4; and MCI Att. 6, § 4.
113. Pacific provides a local switching element that encompasses
line-side and trunk-side facilities plus the features,
functions, and capabilities of the switch. The line-side
facilities include the connection between a loop
termination at, for example, an MDF, and a switch line
card. 47 C.F.R. § 51.319(c)(1)(i)(A); AT&T, Att. 6, § 4;
Brooks, II C; and GST, Att. 6, § 4. The CLEC Handbook,
UNE, section 2.0 contains information concerning the
unbundled switching element. Deere Attachment AA.
114. The trunk-side facilities include the connection between,
for example, trunk termination at a trunk-side cross-
connect panel and a trunk card. 47 C.F.R. §
51.319(c)(1)(i)(B); AT&T, Att. 6, § 4.13; Brooks, II C.
115. The local switching element includes access to all
features, functions, and capabilities of the local switch,
including, but not limited to, the basic switching and
routing functions of connecting lines to lines, lines to
trunks, trunks to lines and trunks to trunks. The local
switching element includes the same capabilities available
to Pacific customers, such as a telephone number, dial
49
tone, signaling and access to 911, access to operator
services and directory assistance, and access to features
required by state law. In addition, the local switching
element includes access to all vertical features the switch
is capable of providing, including custom calling, CLASS
features, and Centrex-like features, as well as any
technically feasible routing features. 47 C.F.R. §
51.319(c)(1)(i)(C); AT&T, Att. 6, §4.1; Brooks, II B; GST,
Att. 6, § 4.1; and MCI Att. §6, 4.1.
116. When a CLEC requests unbundled shared/common transport,
Pacific’s local switching element routes calls on Pacific’s
existing shared/common transport network to the appropriate
trunks or lines for call origination or termination. The
CLEC is not required to purchase a trunk port for access to
the shared/common transport element. All routing to the
shared/common transport is done using the existing Pacific
switch routing table. AT&T, Att. 6, §4.1; MCI Att. 6,
§4.1.
Types of Unbundled Local Switching
117. The Final Decision requires Pacific to demonstrate that
unbundled switching is available to CLECs as a legal and
practical matter. App. B, p. 21. Under existing
interconnection agreements, Pacific offers three routing
configurations for unbundled switching, designated as
Options A, B, and C. In addition, Pacific offers Resale
Operator Alternate Routing (“ROAR”). Option A provides
CLECs with local switching and interoffice transport using
50
Pacific’s existing shared/common transport network. AT&T,
Att. 6, § 4.1.3; MCI, Att. 6, § 4.1.3; and GST, Att. 6.
Option B, Option C, and ROAR each require a specific custom
routing configuration to be established for each CLEC
served in each individual central office switch. Each
Option A, Option B, Option C, and ROAR routing
configuration is referred to as a Virtual Telephone
Exchange (“VTE”). A VTE uses Line Class Code (“LCC”)
technology and class of service screening to perform the
routing requested by the CLEC. The number of VTEs
available in any individual switch is limited by the switch
manufacturer’s LCC technology design. The CLEC Handbook,
UNE, Section 2.6.2 contains the ordering information for
Options A, B, C and ROAR. This section describes how a
CLEC establishes a VTE, or footprint, in a central office
switch. As of May 31, 1999, CLECs have submitted Access
Service Requests (“ASRs”) for Option A in 138 switches.40
Pacific has also provisioned line-side requests from three
CLECs for a total of 49 Option A switch ports.41 These
ports, which include shared transport, are combined with
loops. As of May 31, 1999, no CLEC has ordered Option B or
C. In February 1998, Pacific provisioned six ROAR VTEs in
six different switches for one CLEC.42
40 THIRD PARTY PROPRIETARY INFORMATION41 THIRD PARTY PROPRIETARY INFORMATION42 THIRD PARTY PROPRIETARY INFORMATION
51
118. The Final Decision requires Pacific to develop methods and
procedures for ordering and provisioning unbundled
switching on a stand-alone basis or in combination with
other unbundled network elements. App. B, p. 22. Pacific
has developed internal methods and procedures for ordering
each of the unbundled switching options on a stand-alone
basis and for ordering unbundled switching in conjunction
with other UNEs. For ordering of switching on a stand-
alone basis and in combination with other UNEs, see Murray
Affidavit.
119. Where capacity and technical capabilities permit, and when
incorporated in an interconnection agreement, a single
unbundled routing configuration (Option A, B, or C) is
provided for all of the CLEC’s subscribers in a single
central office switch. ROAR is provided in addition to
Option A, B, or C in an individual switch.
120. When a CLEC chooses Option A, the CLEC’s customers who are
served by UNEs in a Pacific central office have their calls
switched and routed over the same local shared/common
transport facilities used by the customers of Pacific
served from that same switch. AT&T, Att. 6, §4.1.3.1.
121. An Option A CLEC customer connected to a line port on a
central office switch uses the switching and transport
facilities of Pacific and the other local exchange carriers
and IXCs interconnected with the Pacific network. There is
no customized routing and all interoffice facilities are
shared/common transport facilities. All calls for local
52
operator assistance or directory assistance are routed to
Pacific’s operators. Option A is currently available to
any CLEC with an interconnection agreement that includes
the appropriate provisions for this option.
122. Option B differs from Option A by providing customized
routing of local 0+, 0- and/or directory assistance calls.
This option requires a specific custom routing
configuration to be established in each Pacific central
office switch where it is implemented. AT&T, Att. 6,
§4.1.3.2.
123. The differences between Option A and Option B are the owner
of the local operator assistance/directory assistance
platform and the use of dedicated transport instead of the
shared/common transport to access the operators. Calls,
other than local 0+, 0-, and directory assistance calls,
placed by a CLEC’s customer using Pacific local switching,
are transported over shared or common transport just as in
Option A. All local 0+, 0- and directory assistance calls
dialed by a CLEC customer are routed to a location
designated by the CLEC. The routing of the calls is
controlled by LCC and class of service screening. Each
CLEC customer line is assigned a LCC that contains pointers
to a dedicated trunk group when the dialed digits indicate
a local 0+, 0- or directory assistance call. The directory
assistance calls may be directed to a different trunk group
than the local 0+ and 0- calls.
53
124. Option B requires customized routing instructions
associated with the CLEC’s VTE in the central office switch
and the assignment of dedicated transport facilities to the
CLEC’s operator/directory services platform. The VTE must
be prepared and activated at each requested switch before
Option B is available. Option B can be placed into service
in central office switches, subject to the capacity
limitations associated with the LCC technology and
available transport facilities.
125. ROAR provides the ability for a CLEC to have calls from
customers that it serves through the resale of Pacific
telecommunications services to be custom routed to the
CLEC’s operator assistance and directory assistance service
platforms. As with Option B, a VTE containing a custom
routing configuration specific to the CLEC’s ordering
instructions must be prepared and activated at each
requested switch before ROAR is available. The ROAR VTE
functions in the same manner as an Option B VTE for CLEC
customers served with UNEs, and is subject to the same
capacity limitations as an Option B VTE.
VTEs in Collapsing and Dial-with-Dial Switch Replacements
126. The Final Decision sets forth three requirements with
respect to “collapsing” switches. 43 First, Pacific is
required not to re-institute certain conditions regarding
43 Collapsing refers to Pacific removing a switch from service and moving thelines served by that switch to an existing digital switch. See Final CPUCStaff Report, p. 122 (Oct. 5, 1998).
54
central office switches scheduled to collapse. App. B, p.
21. These conditions originally were contained in
Pacific’s letter to AT&T dated August 15, 1997.44 Deere
Attachment BB. In a letter to AT&T dated February 1, 1999,
Pacific rescinded these conditions. In addition, in
Accessible Letters CLECC 99-048 dated February 16, 1999,
and CLECC 99-062 dated March 4, 1999, Pacific advised all
CLECs of its policy regarding collapses and dial-with-dial
replacements which is described below in paragraphs 127-
129. Deere Attachments CC and DD, respectively.
127. Second, Pacific complied with the requirement to inform
CLECs in a collapse situation of the number of VTEs
available to CLECs in the digital switch. App. B, p. 21.
This policy was included in the May 12, 1999 update to the
CLEC Handbook, UNE, section 2.6.2. Accessible Letter CLECC
99-062 informed CLECs of this policy.
128. Third, Pacific has complied with the Final Decision
requirement to allow CLECs with VTEs in the collapsing
analog switch to reserve VTEs in the digital switch at no
charge. App. B, p. 21-22. If VTEs are in short supply in
the digital switch, a CLEC with an existing VTE in the
analog switch will have the option of immediately
installing its VTE footprint in the digital switch before
that capacity is given to another CLEC. CLECs were advised
44 The Final Decision states that Pacific’s letter of August 21, 1997,contained the conditions; the correct date of Pacific’s letter is August15, 1997. AT&T responded to Pacific’s letter with another letter datedAugust 21, 1997.
55
of this in Accessible Letter CLECC 99-062 dated March 4,
1999. Additionally, Pacific revised its methods and
procedures as well as the CLEC Handbook, UNE, section
2.6.2.
129. The Final Decision contains one requirement regarding dial-
with-dial switch replacement.45 Pacific has demonstrated
compliance with the Final Decision requirement not to
charge CLECs the cost of the VTE footprint in a dial-with-
dial switch replacement. App. B, p. 22. Accessible Letter
CLECC 99-048 advised CLECs that no charge is applied for
re-establishing their VTE in digital switches in dial-with-
dial replacements. Pacific updated its methods and
procedures so that CLECs would not be charged for a
footprint in a dial-with-dial switch replacement. Pacific
also revised the CLEC Handbook, UNE, section 2.6.2 to
comply with this item. When the SNFCCA19CG1 analog switch
was replaced with a new digital switch SNFCCA12DS1 on March
22, 1999, a CLEC’s existing ROAR VTE was moved from the
analog switch to the new digital switch at no cost to the
CLEC.46
Unbundled Switching, Option C
130. As agreed to in the 271 Workshops, Pacific developed a
standard ordering and provisioning process to support a
generic Option C request. WS Agreement 4.2.1.1.
45 Dial-with-dial replacement refers to Pacific removing a switch from serviceand moving the lines served by that switch to a new digital switch. SeeFinal CPUC Staff Report, p. 122.
46 THIRD PARTY PROPRIETARY INFORMATION
56
Accessible Letter CLECC 99-189 dated May 21, 1999 informed
CLECs of Pacific’s generic Option C offering.47 Deere
Attachment EE.
131. The CLEC Handbook, UNE, Section 2.2.3 describes Option C,
which provides for customized routing to the CLEC’s
unbundled dedicated transport facilities based upon class
of call or specific NPA-NXXs as designated by the CLEC.
The calls can be routed to the unbundled dedicated
transport facilities which exist between two Pacific end
office switches, a Pacific end office switch and a Pacific
tandem, or a Pacific end office switch and a CLEC’s switch.
With Option C, a CLEC can also order unbundled dedicated
transport to route local 0- and 0+ 10-digit operator
assisted calls and local directory assistance calls to a
CLEC’s operator services platform or directory assistance
platform. The CLEC may also request a combination of
shared/common transport and dedicated transport. This
option allows inter-switch calls to be routed to Pacific’s
shared/common transport network using Pacific’s existing
routing translations, or to be routed to the CLEC’s own
trunking network using unbundled dedicated transport as
described above. As of May 31, 1999, no CLEC has ordered
Option C.
132. The Final Decision requires Pacific to allow CLECs’ traffic
from dedicated transport facilities to overflow to
47 See Murray Affidavit for discussion information regarding ordering OptionC.
57
Pacific’s shared/common transport network. App. B, p. 21.
The Final Decision also states that CLECs have an
obligation to adequately size their dedicated transport
trunking based on traffic forecasts and that Pacific should
monitor CLEC’s dedicated transport facilities and meet with
CLECs to resolve over-utilization problems. In Accessible
Letter CLECC 99-189, dated May 21, 1999, and in an update
of the CLEC Handbook, UNE, Section 2.2.3, Pacific advised
CLECs of the availability of the overflow option. Deere
Attachments EE and AA. The overflow option is available
when a CLEC orders unbundled dedicated transport in
conjunction with Option C unbundled switching. Pacific
updated all internal methods and procedures pertaining to
the overflow option.48
Technical Workshop and Trials
133. The Final Decision required Pacific to conduct technical
trials of switching Options B and C in a 2-PIC (“primary
interexchange carrier”) environment (i.e., interLATA PIC
and intraLATA PIC) in conjunction with the CPUC Staff and
the CLECs within 30 days of a technical workshop and to
provide the results of those technical trials to the
Director, Telecommunications Division, no later than 30
days after the conclusion of the technical trials. App. B,
p. 21. In February 1999, the CPUC Staff held a technical
workshop to review custom routing requests. App. B, p. 21.
48 See Murray Affidavit for information regarding ordering of overflow option.
58
Prior to the workshop, Pacific and AT&T provided test
results for tests already performed. Information was also
obtained from Pacific’s switch vendors, Lucent and Nortel.
After the conclusion of the technical workshop, ALJ Reed
issued a Ruling on March 2, 1999 (“March 2 Ruling”) setting
forth the required testing. Attached to the ruling was the
Lucent 2-PIC test plan which the parties agreed to during
the workshop.
134. As directed by the March 2 Ruling, Pacific completed the
technical trial of the Lucent 2-PIC technology in the 5ESS
switch on March 29, 1999, and reported the results to the
Executive Director of the Telecommunications Division on
April 13, 1999. Deere Attachment FF.
135. Pursuant to the Final Decision and the March 2 Ruling,
Pacific, jointly with AT&T and MCI, submitted status
reports to the Executive Director of the Telecommunications
Division on the progress made toward testing customized
routing in the Nortel switch. These status reports began
on April 1, 1999, and have been submitted every month
thereafter. After extensive efforts by Pacific to work
with Nortel, Pacific obtained Nortel’s support of a test
plan for the 2-PIC technology. The test plan was shared
with AT&T and MCI for review on May 28, 1999. The Nortel
test plan mirrored the Lucent test plan to which AT&T and
MCI had previously agreed. However, on June 11, 1999, AT&T
requested additional test calls for Foreign Numbering Plan
Area (“FNPA”) 555-1212 be added to both the Lucent and
59
Nortel test plans. Pacific added addendums to both plans
to accommodate AT&T’s request. Pacific provided the test
results for the addendums and for the Nortel 2PIC test to
the Executive Director of the Telecommunications Division
on July 13, 1999. Deere Attachment GG.
136. Pacific has complied with the Final Decision by providing
custom routing functions which CLECs have requested and
which are technically feasible. App. B, p. 21. Pacific
has investigated and tested customized routing of directory
assistance calls as requested by AT&T. AT&T requested (1)
that 411 calls be converted to 900-555-4411 and routed on
an AT&T switched access service trunk group and (2) that
FNPA 555-1212 be routed to AT&T’s directory assistance
platform.49 Both of these local directory assistance custom
routing configurations for Option B, C, and ROAR can now be
ordered by CLECs. Pacific notified CLECs of the
availability of these arrangements in Accessible Letter
CLECC 99-161 dated May 10, 1999. Deere Attachment HH.
Also on May 10, 1999, Pacific updated the CLEC Handbook,
UNE, section 2.2.2 to include information on these local
directory assistance routing options. To make these
customized routing options available, Pacific developed and
implemented test plans, billing requirements, and internal
methods and procedures for ordering, provisioning, and
49 In comments submitted to the CPUC on June 18, 1999, AT&T along with MCI andSprint, have indicated they now want FNPA-555-1212 routed to the PIC 2carrier.
60
maintenance of these arrangements. As of June 30, 1999, no
CLEC has ordered either of these arrangements.
137. Pacific allows a CLEC to designate the features and
functions to be activated on a particular unbundled switch
port to the extent that such features and functions are
available. See CLEC Handbook, UNE, sections 2.3 and 2.4.
This is done using the same service order process used by
Pacific.
138. Access to unbundled local switching is provided through
switch ports. The following switch ports are available to
all CLECs:
• Analog Line Port (Basic Port): A line-side switchconnection available in either loop or ground startsignaling configurations used primarily for switchedvoice communications.
• Coin Port: A line-side switch connection that interfaceswith “smart” type coin telephone sets.
• Centrex Port: A line-side switch connection for use inproviding Centrex-like services.
• ISDN Basic Rate Interface (“BRI”) Port: A line-sideswitch connection which provides ISDN Basic RateInterface based capabilities.
• PBX Direct Inward Dialing (“DID”) Port: A trunk-sideswitch connection for use in providing DID service tocustomer premises switches.
• Unbundled ISDN Primary Rate Interface (“PRI”) Trunk Port:A trunk-side port connection located at a Pacific end-office switch that provides twenty-three 64 kbps “B”channels for digital voice and data, and one 64 kbps “D”channel to handle call control for the “B” channels.
61
AT&T, Att. 6, §4; ACI, App. F; Cox VIII; and MCI Att. 6,
App. A.
Unbundled Tandem Switching
139. Pacific’s unbundled tandem switching element meets all
requirements of the FCC’s Rules. Included are trunk-
connecting facilities, including, but not limited to, the
connection between trunk termination at a cross-connect
panel and a switch card; the basic switching function of
connecting trunks to trunks; and all technically feasible
functions centralized in tandem switches (as distinguished
from separate end-office switches), including but not
limited to call recording, the routing of calls to operator
services, and signaling conversion features. 47 C.F.R. §
51.319(c)(2); AT&T, Att. 6, § 4.2; ACI, App. F, § 1.2;
Brooks I, § A, F & G; and MCI, Att. 6, § 4.2.
140. Pacific offers a standard tandem switching option and three
custom tandem switching options. AT&T, Att. 6, § 4.2; MCI
Att. 6, § 4.2.1.
141. The standard tandem switching option allows use of the
Pacific tandem switch for the transmission of calls between
two switches connected to that tandem without any
customized routing. Pacific’s unbundled tandem switching
permits access to the tandem switch to originate a call to,
or terminate a call from, a CLEC switch to a Pacific end
office switch, another LEC switch, a wireless service
provider, or another tandem switch, using the normal
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routing established in Pacific’s tandem. AT&T, Att. 6, §
4.2.1.1; ACI, App. F, § 1.2.1.1; and MCI Att. 6, § 4.2.1.1.
142. In addition to the standard tandem switching capabilities,
custom tandem switching allows CLECs to originate a call
through Pacific’s tandem to a CLEC, another LEC, a wireless
service provider, or another tandem switch using the CLEC’s
own interoffice facilities. AT&T, Att. 6, §4.2.1.2; MCI
Att. 6, § 4.2.1.2; and ACI App. F, § 2.1.4. Custom tandem
switching consists of three options:
143. Option 1: Custom Basic – Use of Pacific’s common transport.
This option uses screening that treats the CLEC as a homing
end office. Custom basic unbundled tandem switching may
use dedicated tandem trunk groups that allow full LATA-wide
completion over Pacific’s common transport. Calls routed
to CLECs use normal Local Exchange Routing Guide (“LERG”)
routing. AT&T, Att. 6, § 4.2.1.2.1; ACI, App. F, §
2.1.4.1; MCI, and Att. 6, § 4.2.1.2.1.
144. Option 2: Custom Simple-Use of Pacific’s common transport.
This option uses screening that treats the CLEC as an IXC.
Custom simple unbundled tandem switching uses dedicated
trunk groups towards Pacific’s common transport that will
limit calls to the single tandem serving area. This option
is only able to use common transport in the terminating
direction. Originating calls from Pacific’s end offices
must use common transport to the tandem. The custom simple
option uses a type 2A trunk port with unique screening
capabilities to route traffic to common transport trunk
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groups. AT&T, Att. 6, §4.2.1.2.2; ACI, App. F, §1.1.3.2;
and MCI, Att. 6, §4.1.2.2.
145. Option 3: Custom Complex-Routing Designed to CLEC’s
specifications. Custom complex tandem unbundled switching
uses customized routing for calls sent from the CLEC to
Pacific’s tandem that will be designed to the CLEC’s
specifications, where technically feasible. Option 3
requests for tandem switching will be considered on an
individual case basis. ACI App. F, §1.1.3.3; AT&T, Att. 6,
§4.1.2.3.
VI. CHECKLIST ITEM (vii) E911, DIRECTORY ASSISTANCE, AND OPERATOR CALL COMPLETION
146. Checklist item (vii) requires Pacific to provide
nondiscriminatory access to 911 and E911 Services. 47
U.S.C. § 271(c)(2)(B)(vii)(I). Pacific satisfies this
requirement.
147. In California, state legislators enacted laws to ensure
basic 911 service would be available by the end of 1985.
Later, the State of California and Pacific, through a joint
partnership, embarked upon implementing statewide Enhanced
911. This effort was completed in November 1992.
148. E911 service is provided to CLECs and ILECs via tariff and
interconnection agreements. Pacific is committed to the
accurate nondiscriminatory population of the 911 database
for all customers, regardless of their telecommunications
provider. AT&T, Att. 5, §3.5. Forty CLEC resellers are
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served by the Pacific 911 Database as of May 31, 1999.50
Twenty facility-based CLECs in California currently are
entering data into the 911 database.51 The following is an
explanation of 911 database components; current procedures
for receiving, validating and updating customer records;
and the processing of rejected customer 911 records which
fail data integrity edits.52
149. The Automatic Location Identification (“ALI”) Retrieval
system is geographically split serving Northern and
Southern California with redundant systems in each area.
The current digital ALI network delivers 911 caller
information to the Public Safety Answering Point (“PSAP”)
for each 911 call received (approximately 12.5 million
calls annually). This information is used to dispatch the
emergency response to the correct address.
50 THIRD PARTY PROPRIETARY INFORMATION
51 THIRD PARTY PROPRIETARY INFORMATION
52 See Viveros Affidavit for a detailed description of OSS related to E911.
65
150. The former ALI network was comprised of duplex analog
circuits. Transmission speeds at that time were 1.2 Kbps.
This older architecture was modem intensive (about 800
modems) and prone to failure. The current frame relay
implementation provides increased speed and reliability,
while supporting enhanced user functionality such as
management information delivery to the State. In addition,
frame relay is capable of supporting future 911
functionality such as network mapping and master system
timing.
151. A key attribute of the 911 database system design is that
911 record updates are processed upon completion of the
service provisioning process. Provisioning of service to
the customer’s location must complete prior to 911 record
updates in order to ensure 911 record accuracy. This
attribute serves as a safeguard against erroneous or
incomplete data being processed, as all upstream
provisioning systems must first complete. This safeguard
applies to retail, resale, and facility-based 911 service.
The following diagram depicts the customer record flow for
various customers into the 911 system.
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Pacific BellProcess
ResaleMechanized
Process
Resale ManualProcess Facility ProcessILEC Process
PBBusiness
Office
SORD
WSM/CLEO LSC 911 Gateway
911 MS
911 SelectiveRouter911 ALI Retrieval
1
2
3
M1a
M1
M2
R2
R1 F1
F2
DIU
I1
Database RecordMaintenance
4b4a
Resale Processes
Pacific Bell Processes
Facility Processes
ILEC Processes ( Note: ILEC = All California Incumbent Local Exchange Companies Except Pacific Bell )
1 Subscriber requests service from Pacific
2 Pacific Business Office issues service order in SORD
3 Completed service order is forwarded to 911 ManagementSystem (MS).
4a All (Pacific, ILEC, Resale, & Facility) updates to 911MS are forwarded to 911 ALI Retrieval
4b All (Pacific, ILEC, Resale & Facility) updates to 911MS are forwarded to 911 Selective Router.
Incumbent Local ExchangeCarrier (ILEC)
I1 ILEC forwards completed service orders to Pacific 911MS
Facility Process
F1 Facility-based CLEC forwards completed servicerequests to 911 Gateway
F2 911 Gateway forwards completed service requests to 911MS
Resale Process – Manual
R1 CLEC forwards end-user listing request to LSC viapaper.
R2 LSC issues service order in SORD
Resale Process – Mechanized
M1 CLEC sends end-user listing request to WSM/CLEO viaNDM
M2 WSM/CLEO forwards a service order to SORD
M1a CLEC issues service order in SORD
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152. Pacific customer records and all CLEC resale records are
processed through the Service Order Retrieval and
Distribution (“SORD”) system. SORD is a legacy
provisioning system that distributes customer account
information: name, address, type of service, etc. to
downstream systems. SORD electronically distributes 911
affecting customer information to the 911 database upon
service order completion. Updates are processed within 48
business hours (two business days) following the completion
of the customer’s order. Pacific’s E911 database systems
process over 99 percent of all service requests (retail and
resale) within 24 hours of service activation/modification.
Facility-based CLECs process their own E911 customer
records into Pacific’s E911 database and are responsible
for the timelines of their updates.
153. Facility-based CLECs update their own records to the 911
database after service-provisioning completion, through the
MS Gateway. ILECs update their own records to the 911
database via electronic update, or manually with paper
updates sent to the Pacific Data Integrity Unit (“DIU”).
Most of these carriers act as their own DIU performing
their own error correction. Pacific’s DIU, upon request
and under contract or tariff, will perform error correction
on records that fail the built-in edits to ensure database
integrity and accuracy. Cox IV, F; MCI Att. 5, 3.6.
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154. Resellers who do not use an electronic ordering interface
fax their Local Service Requests (“LSRs”) to the Pacific
LSC which generates a SORD order. The SORD order flows
through to E911 and is processed along with in the same
manner as retail orders. Pacific’s DIU performs error
correction on all rejected resale records that fail built-
in edits to ensure database integrity and accuracy. All
E911 updates for resale are processed via the SORD order
and errors are corrected by the Pacific DIU. There is no
involvement by the resale CLECs in updating E911 for their
customer records.
155. The Gateway is a firewall between the MS and Pacific’s
external customers. Facility-based CLECs enter data to the
MS through the Gateway. ILECs, based upon historic
processes, enter the MS directly. The concept of the 911
Gateway was presented by Pacific on September 18 and 19,
1995 to the Commission and interested telecommunications
providers as a model to serve the needs of local
competition. During this two-day session, Pacific shared
both the hardware architecture and high level design as
well as record format. The design supported low investment
and low cost dial up access for CLECs. Additionally, the
record format is consistent with the National Emergency
Number Associations (“NENA”) Version 2 standard for data
exchange. The NENA 2 standard is a national standard and
therefore simplifies record formatting for local
competitors.
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156. Currently access to the MS Gateway is dial up with
requirements for specific secured logon. Future
enhancements to the E911 database systems will support a
peer-to-peer type interface for data entry. While
implementation of the interface has not yet been scheduled,
the standards to be used in the development of the
interface have been documented and distributed to the CLECs
via Accessible Letter CLECC 99-173. Deere Attachment II.
The interface will be implemented some time in 2000 and
will be scheduled and introduced through the Change
Management Process.
157. Key attributes of the Gateway are:
• 24 hours/7 days per week availability to facility-basedCLECs providing increased ease and flexibility to theCLEC customer base.
• NENA version 2 standard for data exchange, therebyeliminating as much as possible Pacific customer recordconventions which may not be applicable on a nationalbasis.
• Mechanized Gateway processing and error notification.
• Audit trail consisting of the record for record reportingof all data sent to the Gateway for processing.
• Customer record file builder capability - This softwarewas originally developed for Private Switch ALI serviceproviders, but is available to CLECs that may choose touse it.
Key reports available to Gateway users through the Gateway
are:
• Station Update Report – This report is the record forrecord listing of the data sent to the MS Gateway. For
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every batch sent, this report is returned to the Gatewayfor retrieval by the CLEC to confirm record entry, reviewerrors, and take appropriate action for error correction.
• Station Range Listing – Details all records in the E911database for a specific NPA-NXX telephone number range,for NPA-NXX telephone numbers assigned to a facility-based CLEC.
• Monthly Summary Report – This report summarizes all E911update activity for the CLEC for the month.
• Monthly Usage Activity – This report summarizes batchactivity for a given user log on.
158. CLECs (resale and facility-based) are provided on-line
view-only access directly into the MS thereby providing the
capability for a CLEC to determine in real time the
accuracy of an individual customer record.
159. The DIU performs the database coordinator role for the
facility-based CLECs doing business within Pacific’s
franchise territory. This group coordinates the CLEC’s
initial capability to send and receive data to and from the
911 database as well as distributes methods and procedures
and security access policies. The DIU provides the
following services for facility-based CLECs:
• Establishes log on authorization
• User training
• Conducts initial data test and subsequent support forCLECs
• Maintains the Master Street Address Guide (“MSAG”) forcounties within the Pacific “franchise” area
• Acts as a point of contact for MSAG information
• Provides 911 Selective Router maps
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160. In addition, Pacific’s E911 staff, including an E911 CLEC
Database Product Manager, are available to assist the CLECs
in resolving any issues or pursuing alternate approaches to
data entry/data management. Gateway ease of use and all
CLEC/E911 processes and functions are discussed at the
quarterly Pacific E911 CLEC Database Forums. These user
group meetings are held to discuss current processes, best
practices, upcoming changes to the systems/processes, and
issues or problems. No CLEC introduced any complaints or
problems with the functionality of the Gateway or File
builder software. The E911 CLEC Database Product Manager
is also an active participant on the Pacific/CLEC E911 and
Listings “Fix-it” Team. This is a quality improvement team
focused on system and process improvements for E911 and
Directory Listings. No mention of Gateway access or ease
of use has been raised by any CLEC at these meetings.
161. The DIU utilizes several tools in order to maintain
database integrity. Key tools are Data Reconciliation,
Customer Record Information System (“CRIS”) compare and
internal audit processes.
162. Data Reconciliation is a weekly, statistical sample of
subscriber records in the 911 MS compared against the data
in the Pacific CRIS. Data reconciliation is performed to
ensure the integrity of the Pacific database. All
discrepancies identified during the comparison process are
investigated and resolved by the DIU. Investigation may
include the validation of 911 data against facility
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information, MSAG data, and/or calling the subscriber to
verify location and/or listing data.
163. Resale specific comparisons are also completed weekly.
These comparisons validate 100 percent of the resale
telephone number records in the 911 database against the
telephone number records in the CRIS database. The purpose
is to ensure that all records are in the 911 database and
that the subscriber address information is correct. The
results of these resale data reconciliation efforts are
available to the CLEC upon request.
164. Input error reports are produced daily. The report is
validated and any discrepancy is resolved within 48
business hours. Periodic process audits are also completed
to ensure continuous process improvement.
165. Deere Attachment JJ is a copy of Pacific’s training and
reference guide for 911 Gateway users. It is a
comprehensive manual which contains reject codes,
resolution procedures, methods and procedures, reports,
training requirements, and accepted protocols for building
and sending files. It includes job aids for error
correction, and instructions for processing the port-out
(unlock) and port-in (migrate) functions in support of
local number portability. It is a complete guide for
facility-based CLEC users.
166. Pacific has developed tools and job aids to assist
competitive entry into the 911 market while ensuring that
high 911 data integrity is maintained at a level superior
73
to or equal to the level prior to local competition. The
key tools and job aids are listed below.
167. CLEC Handbook: The CLEC Handbook is an on-line handbook
accessible by all carriers using passwords obtained from
their account managers. The CLEC Handbook, Ancillary,
section 1.0, is related to 911 service and data input.
Deere Attachment CCC. The CLEC Handbook was developed to
serve as a guide to resellers or facility-based CLECs
wanting to do business in California. Its purpose is to
provide an overview of services offered, as well as to
provide understanding of roles and responsibilities between
Pacific and new entrants into the State telecommunications
market. In the CLEC Handbook, Ancillary Services, section
1.0 is dedicated to 911 service. The following topics are
discussed in the 911 section.
• Selective Routing
• Automatic Number Identification (“ANI”) & ALI
• Pacific E911 Services
• E911 technology description
• E911 network call flow diagram
• E911 technical references
• E911 State of California requirements
• E911 Tariffs
• Limitations, terms and conditions of E911 service
• Consultative engineering for E911 service
• Ordering E911 service
• E911 network connectivity design options
• Installation of 911 trunks
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• Maintenance & Trouble resolution for 911 trunks
• Ordering data management services for E911 service
• Input of E911 data
• Inserts (new connects)
• Deletes (disconnects)
• Change
• Unlock - for out-porting of local number portability(“LNP”)
• Migrate - for porting in LNP
• Billing and payment for E911 service
• E911 Table references
• A job aid for resolving MSAG address errors which mayhave passed PREMIS edits. This job aid addressed knownanomalies between the MSAG and other provisioning addressvalidations.
168. The purpose of the Master Street Address Guide (“MSAG”) is
to ensure correct address information. The MSAG is
maintained by the County Coordinator (a local governmental
position) and is a file of all streets and their numeric
address ranges within a community. When a customer record
is sent to the 911 database for processing, it must
validate against the MSAG. All MSAG media are under tariff
and are readily available for distribution to the CLECs to
assist them in accurate customer record input and
maintenance. Pacific provides the MSAG to CLECs at the
tariff rate, on three types of media: CD ROM, tape, or
paper. Schedule Cal. P.U.C. No. A9.2.5.C.5; AT&T. 5, § 3.5.
169. E911 control offices or selective routers are switches
which ensure that a 911 call is routed to the correct PSAP
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in order for the appropriate emergency response to be
formulated. Routing is based upon the telephone number of
the 911 caller and the associated Emergency Service Number
(“ESN”) which identifies the responsible PSAP. Facility-
based CLECs must purchase dedicated 911 trunks from their
central offices to the correct 911 selective router (911
tandems) in order for their customer base to be routed to
the correct PSAP when a 911 call is made. From the
selective router, the call is combined with Pacific’s 911
traffic over the Pacific 911 network and directed to the
PSAP. To assist facility-based CLECs in designing their
911 network, Pacific provides, under tariff, California
maps depicting 911 selective router locations. Schedule
Cal. P.U.C. No. A9.2.5.C.8. The maps include selective
router locations and Pacific exchange boundaries with
detailed descriptions of the Los Angeles and San Francisco
regions. Items listed are as follows:
• Exchange Boundaries
• Exchange Names
• Rate Center Boundaries
• Central Office Boundaries
• Central Office Name and Common Language LocationIdentification (“CLLI”)
• Selective Router name
• Selective Router boundary
• Selective Router Office Location and associated NPAs
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170. Pacific provides and maintains equipment at the E911
control office and the 911 management system (“911 MS”) as
necessary to perform E911 services for the requesting local
E911 customer. This includes some or all of the following,
as needed:
• Transporting the E911 calls from the CLEC’s switches tothe control office of the E911 system;
• Switching the E911 calls through the control office tothe public safety answering point;
• Storing the names, addresses, and associated telephonenumbers from the CLEC’s customers in the E911 databasemanagement system; and
• Transmission of the information associated with theCLEC’s customers to the public safety answering pointupon the customer calling 911.
171. Pacific provides and maintains sufficient dedicated E911
circuits according to provisions of the E911 tariff and
specifications of the E911 customer. Pacific also provides
the CLEC a description of the geographic area and public
safety answering points served by the E911 control office.
Because 911 call traffic fluctuates widely, the most
important factor in determining the number of trunks
required from a central office to a 911 control office is
the number of calls originated and blocked. This data for
proper sizing of 911 trunk groups can only be collected in
the originating central office switch. Therefore, the CLEC
must collect the traffic data and determine the proper
number of trunks for 911 service.
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172. Pacific assures the confidentiality of proprietary
information about the CLEC’s customers when these records
are in Pacific’s 911 computer systems by strictly limiting
the number of people who have access to this information.
The only Pacific employees who have access to the E911 MS
database are those who specifically support 911 services.
No other employees have access to the dedicated computer
system where the MSAG and the ALI databases are stored.
CLEC data is retained with the NENA identifier of the CLEC
in each of their customer records. This restricts access
to the owner-company of the record.
VII. CHECKLIST ITEM (x) ACCESS TO DATABASESAND ASSOCIATED SIGNALING
173. The checklist requires that Pacific provide
nondiscriminatory access to databases and associated
signaling necessary for call routing and completion. 47
U.S.C. § 271(c)(2)(B)(x). The FCC Rules further expand this
responsibility to provide nondiscriminatory access to
signaling networks and call-related databases. 47 C.F.R. §
51.319(e). Pacific provides nondiscriminatory access to
its signaling networks and call-related databases used for
call routing and completion. AT&T, Att. 6, §6.1.1; ACI,
§2.6, App. F; and MCI, Att. 6, §6.
174. Pacific provides nondiscriminatory access to its signaling
links and signal transfer points (“STPs”) on an unbundled
basis. 47 C.F.R. § 51.319(e)(1)(i); AT&T, Att. 6, §6.2.4;
ACI, §2.6, App. F; and MCI Att. 6, §6.2.4. SS7
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interconnection is provided to CLECs for their use in
furnishing SS7-based services to their end users or the end
users of another CLEC subtending the signaling service
point or STP of the interconnecting CLEC. AT&T, Att. 6, §
6.2.5; ACI, § 2.6; and MCI Att. 6, § 6.2.5. This
arrangement, which is identical to the one used by Pacific
itself, permits CLECs to use Pacific’s SS7 signaling
network for signaling between their switches, between their
switches and Pacific’s switches, and between their switches
and the networks of other parties connected to the Pacific
SS7 network. 47 C.F.R. § 51.319(e)(1)(iii). As of May 31,
1999, 13 CLECs and 26 other carriers were connecting their
switches to Pacific’s SS7 network via a total of 410 links.
175. When a CLEC purchases unbundled switching capability,
Pacific provides access to its signaling network in the
same manner it provides such access to itself. Because all
unbundled switching elements are provided on switches
Pacific uses to provide service to its own customers, all
signaling functions are identical. 47 C.F.R. § 51.319
(e)(1)(ii); MCI Att. 6, § 6.2.9; and AT&T Att. 6, § 6.2.9.
176. Pacific’s SS7 interconnection service provides dedicated
two-way signaling links that interconnect Pacific STP
locations and the CLEC signaling points at signaling-point-
of-interface locations. The SS7 service consists of STP
port termination(s) for CLEC signaling and STP
interconnection facilities. The port terminations consist
of port connections of 56 Kilobits per second (Kb/s)
79
transmission facilities on Pacific’s STP. The STP
interconnection facility lies between the multiplexing hub,
which demultiplexes the CLEC’s 56 kb/s transmission from
DS1 transmission facilities, and the STP port. These
interconnection facilities may be provided by the CLEC, may
be obtained from Pacific as dedicated transport facilities,
or may be obtained from another provider. 47 C.F.R. §
51.319(e)(1)(ii); AT&T, Att. 6, §§ 6.2.4-6.2.6; and MCI,
Att. 6, §§ 6.2.4-6.2.6.
177. The CLEC Handbook, UNE, section 4.0 provides ordering and
provisioning procedures for obtaining unbundled signaling
links and/or STP access. Deere Attachment DDD.
178. The FCC Rules identify certain call-related databases at 47
C.F.R. section 51.319(e)(2)(ii). Pacific’s ICAs provide
access to its Line Information Database (“LIDB”). AT&T,
Att. 6, §6.5; ACI, 1.5, §2.6; and MCI Att. 6, §6.5. Many
carriers currently access Pacific’s LIDB. The ICAs also
provide for access to Pacific’s 800 service database, and
Advanced Intelligent Network (“AIN”) databases. AT&T, Att.
6, §6.6; ACI, 2.6; MCI, Att. 6, 6.6.
179. Pacific provides CLECs access to LIDB on the same basis as
Pacific obtains access itself. Pacific provides access to
LIDB through interconnection at the STP. LIDB service is
provided by Pacific to support Alternate Billing Services
(“ABS”), Calling Name Delivery Services (“CNAM”), and
Originating Line Number Screening Services (“OLNS”).
Pacific offers all of these services to CLECs.
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180. ABS is an operator service provider offering that allows
end users to bill calls to accounts that may not be
associated with the originating line, i.e., collect,
calling card, and third number billed calls. CNAM provides
called numbers with identification of the name associated
with the calling number. OLNS provides the originating
call processing and billing profiles of originating lines.
181. LIDB receives and responds to ANSI SS7 protocol queries as
defined in Bellcore Publication TR-TSV-000905 and Pacific
Publication PUBL-780023.
182. Access to LIDB is a function of a service platform capable
of correctly formatting and launching a LIDB query and
receiving, parsing, and using the LIDB response. There are
many types of such service platforms, including operator
service systems, end offices switches, IXC switches, and
AIN SCPs. When a CLEC deploys its own service platform, it
obtains access to LIDB by using the SS7 interconnection
service, and it has access to the same functions and
features of the database as does Pacific. 47 C.F.R. §
51.319(e)(2)(iv); AT&T, Att. 6, § 6.2.9; ACI, 2.6; and MCI
Att. 6, 6.5.1.
183. When a CLEC purchases unbundled local switching elements,
it obtains LIDB validation and OLNS through its designated
operator service provider for validation of alternately
billed calls and the screening profile of the originating
line. CLECs also access LIDB for calling name information
in a manner identical to Pacific’s access in the same
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switch. 47 C.F.R. § 51.319(e)(2)(iii); § 51.319
(e)(2)(iv).
184. The CLEC Handbook, Ancillary Services, section 8.0 provides
information on ordering access to LIDB. Deere Attachment
KK.
185. Pacific allows CLECs to administer their LIDB and CNAM
information in the same manner Pacific administers its own
data. When a CLEC provides end-user services via resale,
data administration of the CLEC’s customer records will be
identical to Pacific’s administration of Pacific’s own
customer records. When a CLEC provides end-user services
through unbundled local switching, or through the CLEC’s
own switch, the CLEC will have electronic access to the
same data administration interfaces used by Pacific.
186. When a CLEC purchases unbundled switching elements from
Pacific, the CLEC has access to the CNAM database identical
to that used by Pacific in that switch. 47 C.F.R. §
51.319(e)(2)(iii).
187. Pacific provides access to the Service Management Systems
(“SMS”) associated with the LIDB described above in
accordance with 47 C.F.R. section 51.319(E)(3). Requesting
carriers are provided the relevant information necessary to
correctly enter, or format for entry, input into the
various databases by their associated SMSs.
188. Pacific processes LIDB updates continuously through service
order input to the LIDB Administrative System, (“LIDB/AS”)
which then updates LIDB. AT&T, Att. 6, §7.1.1. Service
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order access to LIDB/AS allows CLECs to create, modify,
update, or delete their end-user information in Pacific’s
LIDB when Pacific is the carrier of record in the LERG.
Updates to LIDB for CLECs that use Pacific’s service order
process are performed in the same manner as Pacific’s
updates.
189. Pacific provides access to LIDB/AS in a manner equivalent
to the access Pacific provides itself. CLECs have the
ability to create, modify, update, or delete information in
LIDB through service order processing, generated through
Pacific’s LSC or electronic service order entry. AT&T,
Att. 6, § 7.1.2.1; MCI, Att. 6, § 7.1.2.2
190. Pacific’s interconnection agreements provide the terms and
conditions for nondiscriminatory access the Pacific’s toll-
free calling database (800/888). Access to the toll-free
calling database allows a CLEC to access Pacific’s toll-
free calling database for the purpose of switch query and
database response. This provides the CLEC information
required to determine the appropriate routing for toll-free
numbers. CLEC query access to Pacific’s toll-free service
database is provided via interconnection at Pacific’s
regional or local STPs consistent with existing network
interface specifications. AT&T, Att 6, §6.4.3.1; MCI, Att.
6, §6.4.3.1.
191. When a CLEC purchases unbundled switching elements from
Pacific, the access to the 800 database is identical to
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that used by Pacific in the same switch. 47 C.F.R. §
51.319(e)(2)(iii).
192. AIN is a vendor-independent network architecture that
provides capabilities for creation of custom
telecommunications services invoked by SS7 messages from a
switch to a SCP database. CLECs may purchase the entire set
of AIN features or functions deployed by Pacific, or any
combination of such features or functions on a customer-
specific basis. Pacific will provide CLECs with query
access to AIN databases to support AIN services in two
ways: 1) from Pacific’s unbundled switch element or resold
line; or 2) from the CLEC’s own switch. Pacific will
provide CLECs access to Pacific’s deployed end-office
triggers when the CLEC purchase Pacific’s local switching
and any available AIN services. AIN database access may
not be used to access other Pacific databases. 47 C.F.R. §
51.319(e)(2)(iii)-(iv), § 51.319(e)(3)(C); AT&T, Att. 6, §
6.6.1; ACI, 2.6; and MCI, Att. § 6.6.1.
193. Access to AIN SMS is provided via electronic file transfer
of CLEC data to Pacific for entry by Pacific at one of
Pacific’s AIN administrative terminals as is currently used
by Pacific for maintenance of AIN service and subscriber
data. AT&T, Att. 6, § 7.2.2.1; MCI, Att. 6, §7.2.2.1. The
CLEC Handbook, Interconnection, section 5.0 pertains to
access to AIN functionality. Deere Affidavit LL.
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194. Pacific will respond to requests for additional
arrangements for access to call-related databases and
associated signaling facilities through the BFR process.
195. Pacific has complied with the Final Decision requirement to
demonstrate it will prevent the reoccurrence of SS7
problems similar to those reported by two CLECs during the
271 Workshops.53 App. B, p. 23. Since August 31, 1998,
Pacific has successfully implemented and maintained the
necessary process improvements for ordering, provisioning,
and maintaining database-driven features such as LIDB,
CNAM, and CLASS. Pacific has developed and implemented
methods and procedures for multiple workgroups to ensure
on-time, complete, and accurate implementation of these
database services. From late August 1998 through May 31,
1999, Pacific completed 48 orders from 12 CLECs on-time and
with no reoccurrence of any problems similar to those
reported by two CLECs at the 271 Workshops.
196. Pacific has complied with the Final Decision requirement to
demonstrate that AIN is available to CLECs. App. B. pp.
22-23. The fact that CLECs have access to AIN-based
services deployed in Pacific’s network is demonstrated by
the ICAs. ACN, Att. 6, 6.6; AT&T, Att. 6, 6.6; and MCI,
Att. 6, 6.6. Further, Deere Attachment MM is Accessible
Letter CLECC 98-129, dated November 20, 1998, which
informed all CLECs of the AIN application process. This
53 THIRD PARTY PROPRIETARY INFORMATION
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letter addresses both the process used by a CLEC to create
AIN-based services, i.e., service creation, and the process
used to order, provision, and maintain these services,
i.e., AIN SMS. In addition, these same processes are
covered in the CLEC Handbook, Interconnection, section 5,
dated April 15, 1999. Deere Attachment LL.
197. The Final Decision states that, unless no CLEC follows
through with ordering AIN Service Creation Environment
(“SCE”) functionality, Pacific must prove that the
processes it has developed for AIN deployment are fair and
nondiscriminatory. The best method of proof is to
chronicle the process used to provide particular CLECs with
the functionality they want. App. B, p. 22.
198. As of May 31, 1999, no CLEC has ordered AIN SCE and SMS.
Further, no CLEC has indicated through its account manager
any plans for ordering or providing AIN-based services.
Under ICAs, CLECs have three different options for creating
AIN services. ACN, Att. 6, 7.3; AT&T, Att. 6, 7.3; and MCI,
Att. 6, 7.3. CLECs can define the services themselves and
give the descriptions and flow charts to Pacific; they can
use Pacific’s SCE platform; or they can request that
Pacific create the service for them. CLECs that choose to
use Pacific’s AIN terminal to create their own services
must agree to a non-disclosure agreement, which describes
the Telcordia license controlling the software used by the
terminal. The application for AIN services along with the
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process to be used for service creation is contained in the
CLEC Handbook, Interconnection, section 5.0.
199. As noted in section 5.0 the CLEC Handbook, Pacific will
make available, upon request the following three technical
documents describing AIN functionality:(1)Pacific/Nevada
Bell Specification for Access to Advanced Intelligent
Network (AIN) 0.1 Capabilities; (2)Service Certification
Process for Access to Advanced Intelligent Network
Capabilities; and (3)AIN Service Creation Environment
(“SCE”) Requirements and Guidelines for CLEC Access to AIN
Service Creation and Management.
200. Pacific has also complied with the Final Decision to
demonstrate improvement in its communications with CLECs
regarding the availability of Pacific’s AIN-based service
offerings. App. B, p. 22. Accessible Letter CLECC 98-129
and the updated CLEC Handbook, Interconnection, section 5.0
are examples of the improved communications with the CLECs
related to AIN-based services.54
201. Pacific has also complied with the Final Decision with
respect to making the Bellcore AIN services supported by
Pacific’s network available to the CLECs. App. B, p. 23.
The CLECs were advised of the availability of the supported
Bellcore AIN services in Accessible Letter CLECC 98-129,
dated November 20, 1998. In addition, CLEC Handbook,
54 The numerous Accessible Letters and updated CLEC Handbook sectionscontained in this and the other affidavits submitted by Pacific demonstratethat Pacific has improved the communication of new or changed offerings ingeneral.
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Interconnection, section 5.2.1 was updated to include these
Bellcore AIN services.
202. In summary, as required by 47 C.F.R. § 51.319(e), Pacific
provides unbundled, nondiscriminatory access to its
signaling networks; to its call-related databases used in
the signaling networks for billing and collection or the
transmission, routing or other provisioning of
telecommunications services; and to the associated SMS for
each database. Each database is accessed through Pacific’s
STPs by a requesting CLEC in the same manner and via the
same signaling links used by Pacific.
VIII. CHECKLIST ITEM (xi) NUMBER PORTABILITY
203. Checklist item (xi) requires that:
Until the date by which the Commission issuesregulations pursuant to section 251 to require numberportability, interim telecommunications numberportability through remote call forwarding, directinward dialing trunks, or other comparablearrangements, with as little impairment offunctioning, quality, reliability, and convenience aspossible. After that date, full compliance with suchregulations.
204. Local number portability is a service arrangement whereby
an end user who switches subscription for local exchange
services from one local service provider to another is
permitted to retain the existing assigned telephone number,
provided the end user remains at the same location. Cox,
XV.
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205. Effective January 31, 1999, Pacific no longer accepts INP
orders because Long-Term Number Portability (“LNP”) has
been fully deployed in California.55 During the period when
INP was available, Pacific offered Interim Number
Portability (“INP”) to CLECs through Directory Number Call
Forwarding (“DNCF”), Flex Direct Inward Dialing (“Flex
DID”), and Route Indexing, which Pacific offered as Direct
Number-Route Index (“DN-RI”) and Route-Indexing-Portability
Hub (“RI-PH”). AT&T, Att. 15, 2.4; ACI, 7.1; and MCI, Att.
15, 2.4. These services were offered in accordance with
the FCC’s Rules and the FCC’s First Report and Order on
number portability.56 Effective February 1, 1999, Pacific
no longer provisions any new INP lines because all Pacific
switches are now capable of providing LNP.
206. While Pacific does not consider it a form of INP, Pacific
has reassigned exchange prefixes or NXX codes when all of
the customer numbers served in a particular NXX are
assigned to end-user customers who subscribe to a single
CLEC. If one customer has an entire NXX code and transfers
from Pacific to a CLEC, permanent portability for that
customer will be provided by utilizing reassignment of the
NXX code to the CLEC through the LERG. Updates to
translations in the Pacific switching office to which the
numbers were originally assigned will be made by Pacific
55 See Fleming Affidavit.56 In the Matter of Telephone Number Portability, CC Docket No. 95-116, First
Report and Order and Further Notice of Proposed Rulemaking (1996).
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prior to the date on which LERG changes become effective to
redirect calls to the CLEC’s switch via route indexing.
AT&T, Att. 15, §2.5; MCI, Att. 15, §2.4.
207. Information concerning Pacific’s methods of coordinating
with the CLECs for customer conversions from INP to LNP is
contained in the Tenerelli Affidavit. Information
concerning the implementation schedule for permanent number
portability, i.e., LNP, which has replaced INP, is
contained in the Fleming Affidavit.
IX. CHECKLIST ITEM (xii) LOCAL DIALING PARITY
208. Checklist item (xii) requires Pacific to provide:
Nondiscriminatory access to such services orinformation as are necessary to allow the requestingcarrier to implement local dialing parity inaccordance with the requirements of section 251(b)(3)47 U.S.C. § 271(c)(2)(B)(xii).
Section 251(b)(3) provides the following requirements:
Dialing parity — The duty to provide dialing parity tocompeting providers of telephone exchange service andtelephone toll service, and the duty to permit allsuch providers to have nondiscriminatory access totelephone numbers, operator services, directoryassistance, and directory listing, with nounreasonable dialing delays.
Pacific meets both of these requirements. ACI, 8.1, §8.2.
209. Pursuant to 47 C.F.R. section 51.207, local dialing parity
means that telephone exchange service customers within a
local calling area may dial the same number of digits to
make a local telephone call, regardless of the identity of
the customer’s or the called party’s CLEC. Pacific’s
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interconnection arrangements fully meet this requirement.
The FCC’s Second Order (¶ 71) stated that local dialing
parity is also achieved through the implementation of the
interconnection, number portability, and nondiscriminatory
access to telephone number requirements of section 251 of
the Act. As described herein, Pacific has implemented each
of these in accordance with the Act and the FCC Rules.
210. Pacific’s interconnection arrangements do not require any
CLEC to use access codes or additional digits to complete
local calls to Pacific customers. Neither are Pacific
customers required to dial any access codes or additional
digits to complete local calls to the customers of any
CLEC. The interconnection of the Pacific network and the
network of CLECs will be seamless from a customer
perspective. Because the CLEC central office switches are
connected to the trunk side of the Pacific tandem or
central office switches in the same manner as Pacific and
other local exchange carriers, there are no differences in
dialing requirements or built-in delays for a CLEC
customer. AT&T, Att. 18; ACI, §8.2.
X. INTRALATA DIALING PARITY
211. In addition to local dialing parity, Pacific provides toll
carriers intraLATA dialing parity in accordance with
section 251(b)(3). On May 7, 1999, Pacific implemented
IntraLATA Presubscription (“ILP”) in California, as
directed by the FCC and the CPUC. ILP allows customers to
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pre-select their intraLATA toll provider, just as they have
pre-selected their interLATA long distance provider for a
number of years. In the same way that interLATA long
distance presubscription works, ILP allows customers to
make intraLATA toll calls using their chosen provider
without having to dial extra digits. Pacific implemented
ILP in all of its switches using the full 2-PIC technology,
which permits customers to select the same or different
providers to handle their intraLATA toll calls and/or
interLATA long distance calls. The availability of ILP is
confirmed by Accessible Letter EA99-030, dated May 5, 1999,
and Pacific’s presubscription tariff, Schedule Cal. P.U.C.
No. 175-T, section 13 effective May 7, 1999, submitted as
Advice Letter No. 20217 filed April 30, 1999. Deere
Attachments NN and OO,57 respectively. Between May 7, 1999,
and June 26, 1999, Pacific completed 983,380 LPIC changes.
XI. CHECKLIST ITEM (ix) ACCESS TO TELEPHONE NUMBERS
Establishment of Federal Numbering Guidelines
212. In July 1995, the FCC issued a rulemaking in CC Docket No.
92-237 addressing number administration.58 In the NANP
Order, the FCC required the transfer and centralization of
number administration responsibilities to a neutral third
party. The FCC also created the North American Numbering
57 This attachment also includes Advice Letter No. 20217A filed May 4, 1999,which was a supplement to Advice Letter No. 20217. Only the relevanttariff sheets attached to these advice letters have been included in thisattachment.
58 In the Matter of Administration of the North American Numbering Plan,Report and Order (“NANP Order”).
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Council (“NANC”) to oversee this transfer and to set
numbering policies for the NANP. AT&T, Att. 15, §6.1.
213. Pacific is an active participant in the NANC. Pacific
fully supports the efforts of the NANC and, likewise, fully
supported the quick and responsible transfer of number
administration functions to a neutral third party.
214. In its Second Order (¶ 264), the FCC held that “the action
taken in the NANP Order satisfies the Section 251(e)(1)
requirement that the Commission create or designate an
impartial third party number administrator.” The FCC
“authorize[d] Bellcore and incumbent LECs to continue
performing the number administration functions they
performed prior to the enactment of the 1996 Act.” ¶ 328.
The FCC concluded “incumbent LEC’s should apply identical
standards and procedures for processing all numbering
requests, regardless of the identity of the party making
the request.” ¶ 334.
215. The FCC’s NANP Order transferred the number administration
functions formerly performed by Pacific to a new NANP
administrator. The FCC chose the new administrator,
Lockheed Martin. The transition of the code administration
function from Pacific to Lockheed Martin began on April 30,
1998. Pacific continued to perform code administration
functions until completion of the transition on March 19,
1999.
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Assignment of Central Office Codes
216. Checklist item (ix) requires that Pacific provide, “[u]ntil
the date by which telecommunications numbering
administration guidelines, plans, or rules are established,
nondiscriminatory access to telephone numbers for
assignment to the other carrier’s telephone exchange
service customers.” 47 U.S.C. § 271(c)(2)(B)(ix). The
FCC’s rules, in turn, require that a LEC permit competing
providers to have access to telephone numbers identical to
the access the LEC provides itself. 41 CFR § 51.217(I)(i).
217. As used in this affidavit, “Number Administration” refers
to the administration and assignment of central office
codes to requesting facility-based telecommunications
providers.
218. The North American Numbering Plan Administration (“NANPA”)
was assigned responsibilities for coordination and
administration of the North American Numbering/Dialing
Plans at divestiture. Pacific exercised these central
administration functions in an impartial manner toward all
industry segments while balancing the utilization of a
limited resource.
219. A telephone number is made up of three components, totaling
10 digits. The first three digits represent the “numbering
plan area” or “NPA.” The NPA is commonly referred to as
the “area code.” The second three digits constitute the
central office or “NXX” code. The final four digits of the
telephone number represent the specific line addresses
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within the NXX. The format of a telephone number is
therefore: NPA-NXX-XXXX.
220. In the NXX, any number from 2 to 9 may represent “N,” and
any number from 0 to 9 may represent “X.” There are 792
assignable NXX codes within each NPA (200 through 999, less
all “N11” codes such as 911, 411, etc., which are reserved
for emergency and other public access purposes), and 10,000
telephone numbers (NXX-0000 through NXX-9999) within each
NXX.
221. In order to provide facility-based local exchange telephone
service within the public switched telephone network,
carriers must have an NXX code(s) assigned to their
switching location for the provision of telephone numbers
to their subscribers. The regional Central Office Code
Administrator makes assignment of central office codes.
XII. OTHER NETWORK ISSUES
Network Disclosures
222. Section 251 (c)(5) of the Act requires ILECs to publicly
disclose changes in their networks. The FCC implemented
this section of the Act in its Second Order. The FCC Rules
established by this order require the ILEC to provide such
disclosure for any network change that will affect a
competing carrier’s performance or ability to provide
service, or the ability of the ILEC’s network to be
connected to and usefully exchange information with the
competing carrier’s network. 47 C.F.R. § 51.325. The
95
rules specify the content of these network disclosures,
including, for example, a description of the network
change, the implementation date of the change, and the
location where the change will occur. 47 C.F.R. § 51.327.
The rules also specify the allowable methods of
notification; the ILEC’s publicly accessible Internet site
is one of the allowed methods. 47 C.F.R. §51.329. The FCC
Rules require that these network disclosures generally be
made at the time when the ILEC must make or buy whatever
hardware or software is required to implement the change.
If this occurs less than six months before implementation,
at least six-months’ notice is generally required.
Similarly, if this occurs more than six but less than 12
months before implementation, at least 12-months’ notice is
generally required. If new hardware or software is not
required for the change, this timing is based upon the
ILEC’s decision to implement. Furthermore, if either the
make/buy point or decision to implement can occur in less
than six-months, the FCC has specified additional “short-
term” procedures for the ILEC to follow. 47 C.F.R. §
51.331-333.
223. Pacific complies with the FCC’s network disclosure rules by
posting all disclosures within the requisite time to the
SBC corporate Internet site, by FCC filings, and, for
short-term disclosures, via its accessible letters. Deere
Attachment PP is an example of the network disclosures made
by Pacific.
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Ancillary Equipment
224. The Final Decision requires Pacific to provide, at no
charge, any pieces of equipment required to make a UNE
function as specified the ICAs. App B, p. 16. To confirm
that Pacific will provide any UNE with all the
functionality described in the ICAs, Pacific issued
Accessible Letter CLECC 99-096 on March 25, 1999. Deere
Attachment QQ. As noted in the accessible letter, the
price listed in the pricing section of the ICA for a UNE
covers all functionality for the UNE, including all
necessary equipment.
225. As agreed in the 271 Workshop, Pacific met with CLEC
representatives on September 3, 1998 to develop a list of
ancillary equipment. WS Agreement 1.3.1.1. The parties
agreed that some of the items on the initial list could be
combined, and others were merely ordering options for UNE
loops and transport. The CLECs withdrew their requests for
stand-alone multiplexers, Dataphone Digital
Service/Automatic Network Dialing (“DDS/AND”), digital data
over voice, carrier network interconnection (cellular IC),
and high voltage protection. Two separate lists were
developed during this meeting. The first list included
equipment items desired by the CLECs. The second list
included services (as opposed to equipment) desired by the
CLECs. As it had done in the 271 Workshops, Pacific
advised the CLECs at the meeting that the service items
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were not subject to the ancillary equipment process, but
that Pacific would consider methods of providing the
services to CLECs where appropriate.
226. Following an analysis of the CLECs’ requests, on October
28, 1998, Pacific sent a letter to the CLECs that
participated in the September meeting. Deere Attachment
EEE. Pacific again advised the CLECs that it would provide
those items that were truly ancillary equipment. Pacific
restated that many of the items on the CLECs list would not
be provided as ancillary equipment because they were not
deployed in Pacific’s network; they were Customer Premise
Equipment (“CPE”); or they were a request for collocation,
a new UNE, or a new form of interconnection. As it had
done at the 271 Workshops and at the September meeting,
Pacific referred the CLECs to the appropriate processes
under their ICAs for collocation or to negotiate a new UNE
or form of interconnection. By this letter, Pacific also
asked the CLECs to prioritize the list of equipment so that
Pacific could prioritize the development work and respond
with cost studies for the most desired items first.
227. On December 16, 1998, MCI WorldCom, on behalf of the CLECs,
replied that the CLECs still demanded all items discussed
at the September meeting. Deere Attachment RR. The CLECs
did not provide a prioritized list to assist Pacific in
responding to their needs.
228. For the items that qualified as ancillary equipment,
Pacific proceeded with the development of methods and
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procedures, ordering scenarios, and updates to the CLEC
Handbook to permit the CLECs to order the ancillary
equipment. App. B, pp. 16-17, WS Agreement 1.3.1.2.
Pacific Accessible Letter CLECC 99-147, dated May 4, 1999,
advised CLECs of the availability and pricing of the
ancillary equipment. Deere Attachment SS. Accessible
Letter CLECC 99-203, dated June 1, 1999, advised CLECs that
ordering information for ancillary equipment was available
in the CLEC Handbook, UNE, Section 6.0. As stated in
Accessible Letter 99-248, the correct section is 7.0. See
Deere Attachment TT for Accessible Letters CLECC 99-203 and
CCLEC 99-248 and Deere Attachments FFF for a copy of the
CLEC Handbook, UNE, section 7.
229. The stand-alone ancillary equipment that Pacific agreed to
provide was:
• Analog Bridging
• Program Audio Bridging (hubbing arrangement)
• DCS Options (Digital Cross Connect Systems)
• Customer Network Reconfiguration
230. Although not ancillary equipment, Pacific also developed
descriptions, provisioning methods and procedures, and CLEC
Handbook updates for the following configurations requested
by the CLECs:
• DS1 Loop on Copper Facilities, CLEC Handbook, UNE,section 7.6.
• Transport UNE Diverse Routing, CLEC Handbook, UNE,section 7.2.
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231. Although not ancillary equipment, as requested by the
CLECs, Pacific provided ordering information to permit the
CLECs to order DS1/DS3 coding options. See Accessible
Letter CLECC 99-152, dated May 5, 1999, Deere Attachment
UU.
232. The CLECs had also requested DS1 line ports and PBX trunk
ports. Ports are unbundled switching, not ancillary
equipment. AT&T, which had originally negotiated the DS1
line port in its ICA, subsequently clarified that it really
wanted an ISDN PRI trunk port. AT&T, Amendment 4 (Advice
Letter 19412), Deere Attachment VV. The ISDN PRI and PBX
trunk port are available in the AT&T ICA, Attachment 6, §
4.1.1.1 and Attachment 8, Appendix A as amended in
Amendment 4. CLECs may either opt into the existing ICAs
containing these UNEs or they may request these ports
through an amendment to their own agreements. The ISDN PRI
trunk port and the PBX trunk port are referenced in the
CLEC Handbook, UNE, Section 2.1.2. Deere Attachment AA.
233. Pacific cannot provide the following items as stand-alone
equipment because there is no way to provision these items
without a loop or transmission circuit. However, these
items are made available at no cost to CLECs as options
when UNE loops and/or UNE transport are ordered:
• Digital Loop Repeater – A digital loop repeater will beprovided when necessary, at no additional charge, when aCLEC orders a 4-wire digital loop or a DS1 localtransport UNE.
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• D-Channel Banks – A D-channel bank is provided as amultiplexer associated with local transport (DS1). Allindividual channel plug-in options used by Pacific areavailable to the CLECs for use in providing customerservices at no additional charge when the CLEC ordersunbundled transport. These are ordered using NC/NCIcodes.
• Metallic Facility Termination (MFT) – Loop conditioningwill be provided on UNE loops as required to meet thespecified design criteria in the CLEC’s ICA at noadditional cost to the CLEC. All circuit plug-in optionsused by Pacific for retail are also available to theCLEC’s for use in providing customer services. If a CLECdesires to condition the loop to a different designcriteria, the CLEC must specify this criteria usingNC/NCI codes. Pacific will then provide the circuitpacks necessary to make the loop perform as ordered at nocost.
234. The following equipment and services requested by the CLECs
will not be offered by Pacific as ancillary equipment
because they are not available in Pacific’s central
offices:
• Alternate Line Protection Switch
• Bridge Lifters
• Line Switch in Central Office (A/B switch, tone orbattery operated)
• Echo Cancelers
• Digital Bridging – The only 4-wire digital loop currentlyoffered by Pacific in interconnection agreements is a 4-wire 1.544 Mbps capable loop. Pacific does not havedigital bridging equipment in its central offices capableof bridging 1.544 Mbps loops.
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• Video Repeaters – This equipment is not generallyavailable in Pacific’s network. Pacific provides videorepeaters to its retail customers on an ICB basis for aspecific customer under a special service arrangement. ACLEC may order this type of equipment from Pacific on thesame ICB basis as retail customers.
235. The following equipment and services requested by the CLECs
will not be offered by Pacific as ancillary equipment
because they are CPE. The CLEC may obtain such CPE from
multiple sources and install it on its own end-user’s
premise. Pacific does not install CPE for CLEC end users.
• 4-Wire Terminal Set at Customer’s Premise
• Customer Designated Receive
236. The following equipment and services requested by the CLECs
will not be offered by Pacific as ancillary equipment
because they are requests for a new UNE, a new form of
interconnection, or collocation. The ICAs require that new
request for interconnection or UNEs be negotiated or
submitted as BFRs. A request for collocation must be
submitted pursuant to the collocation request process.
• DSLAM – A DSLAM equipped to serve only 144 lines costsover $50,000 excluding engineering and test equipment. ADSLAM may be obtained from multiple vendors and deployedby the CLEC in a physical or virtual collocationarrangement.
• UDLC/IDLC – A minimum size arrangement to serve 96 linescost approximately $30,000. A DLC may be obtained frommultiple vendors and deployed by the CLEC in a physicalor virtual collocation arrangement. When a DLC is usedby Pacific to provide a UNE loop, all circuit plug-ins
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used by Pacific are available as options to the CLEC atno additional charge.
• ATM Transport and Frame Relay – This item constitutes arequest for a new transport UNE or a new form ofinterconnection. See paragraph 17 for a description ofPacific’s Frame Relay NNI offering.
• Ability to Order a Derived Channel on an Existing fiberSystem to a Customer Premises - This is a request forspectrum unbundling involving customer-owned multiplexingequipment at the customer’s premises - Pacific does notoffer CPE or spectrum unbundling.
• SONET Add/Drop Multiplexer Box – Subject to furtherdefinition by the requesting CLEC, this may be a requestfor collocation, a new UNE, or a new form ofinterconnection. Pacific already provides SONET-basedequipment, including ADM, to provide unbundled digitaltransport to CLECs. If a CLEC desires to use an ADM forits own purposes, it can obtain the equipment frommultiple vendors. A FLM2400 with a capacity of 48 DS3scosts approximately $48,000 plus engineering andinstallation. A CLEC may place the ADM in itscollocation arrangement and connect unbundled transportand/or loops or the CLEC may designate the equipment itwishes to deploy and Pacific will provide it pursuant toa valid request for virtual collocation.
• Packet Transport - Subject to further clarification bythe requesting CLEC, this may be a request for a new UNE,a new form of interconnection, or a request forcollocation. Packet switches are available from a largenumber of providers. A Nortel DPN100 packet switch withcapacity for 176 v. 35 trunks costs approximately$210,000 plus engineering and installation. A CLEC maypurchase packet switching equipment and place it in itscollocation space or the CLEC may designate the equipment
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it wishes to deploy and Pacific will provide it pursuantto a valid request for virtual collocation.
• SMDI Interface for Messaging – A fully SMDI system forthe provision of stutter dial tone in connection withvoice mail services requires the establishment of a huboffice where the voice mail service provider connects tothe network and data links to every other central officeto be used by that specific service provider. This is acustom configuration. To provide SMDI service to itscustomers, a CLEC needs to combine a number of switchingUNEs and local transport UNEs in a custom configuration.If a CLEC desires to use the existing SMDI capabilitiesof the Pacific network, it should negotiate with Pacificand provide the necessary engineering specifications forthe design of the service requested.
237. The Final Decision (App. B, p. 17) further requires Pacific
and the CLECs to negotiate any pricing issues related to
the ancillary equipment and to advise the Director of the
Telecommunications Division of any impasse in the setting
of these prices. Although the issues related to ancillary
equipment have not been fully resolved, the parties
continue to discuss this matter. Pacific’s prices for
ancillary equipment were issued on May 4, 1999 in
Accessible Letter CLECC 99-147. On June 30, 1999, the
CLECs sent a letter requesting information, including how
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the prices were determined. Deere Attachment WW. Pacific will
respond to the CLECs written request for further information.
This concludes my affidavit.
[Signature Page Follows]
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I declare under penalty of perjury that the foregoing
is true and correct to the best of my knowledge.
Executed on _________, 1999.
William C. DeereExecutive Director – Engineering& Planning
STATE OF CALIFORNIACOUNTY OF SAN FRANCISCO
Subscribed and sworn to before me this ______ day of_______________, 1999.
_____________________Notary Public